Restoring The Firebox To The Factory Default Settings; Restarting The Firebox - Watchguard Firebox X20E User Manual

Restarting the Firebox

- All incoming policies are denied.
- The outgoing policy allows all outgoing traffic.
- Ping requests received on the external network are denied.
System Security
- The Firebox X Edge e-Series administrator account is set to the default user name of "admin"
and the default passphrase of "admin. " When you connect to the Edge, the Quick Setup
Wizard includes a dialog box for you to set the administrator account user name and
passphrase. After you complete the Quick Setup Wizard, you must use the user name and
password that you selected to see the configuration pages.
- The Firebox X Edge is set up for local management from the trusted network only. Additional
configuration changes must be made to allow administration from the external network.
Upgrade Options
- Upgrade options such as WebBlocker, spamBlocker, and Gateway AV/IPS are always available.
You must type the license keys into the configuration page to activate upgrade options. If you
restore the Firebox X Edge to its factory default settings, you do not have to type the license
keys again.

Restoring the Firebox to the factory default settings

If you cannot correct a configuration problem and must "start over, " you can go back to the factory
default settings. For example, if you do not know the administrator account passphrase or a power
interruption causes damage to the Firebox X Edge firmware, you can restore the Edge to the factory
default settings and built your configuration again.
To set the Firebox X Edge e-Series to the factory default settings:
Disconnect the power supply.
1
Hold down the Reset button on the rear side of the Edge.
2
Connect the power supply while you continue to hold down the Reset button.
3
Continue to hold down the button until the yellow Attn light stays on. This shows you that the
4
Edge was successfully restored to the factory default settings.
This process can take 45 seconds or more.
Do not try to connect to the Edge at this time. You must start the Edge one more time, as the subsequent
steps show. If you do not start the Edge one more time, when you try to connect to the Edge you will see a
web page that shows the message, "Your WatchGuard® Firebox X Edge is running from a backup copy of
firmware." You could also see this message if the Reset button is stuck in the depressed position. If you continue to
see this page, check the Reset button, and start the Edge again.
Disconnect the power supply.
5
Connect the power supply again.
6
The Power Indicator is on and your Edge is reset.
Restarting the Firebox
You can restart the Firebox® X Edge e-Series from a computer on the trusted network. If you enable
external access to the Edge, you also can restart the Edge from a computer on the Internet.
The Firebox X Edge restart cycle is approximately one minute. During the restart cycle, the mode indi-
cator on the front of the Edge turns off and then turns on again.
38 Firebox X Edge e-Series