Creating Exceptions - Watchguard Firebox X20E User Manual

Configuring spamBlocker Settings
From the Suspect drop-down list, select Allow or Add a subject tag. The default action is Allow.
3
The default tag is
Use the When the spamBlocker server is unavailable, access to POP3/SMTP email is drop-
4
down list to select whether the Firebox X Edge is to Allow or Deny all POP3 or SMTP traffic when
it cannot connect to the spamBlocker server. The default action is to Allow.
If you configure the Edge to deny POP3 email when it cannot contact the spamBlocker server, it
causes a conflict with Microsoft Outlook. When Outlook starts a connection to the email server,
spamBlocker tries to contact the spamBlocker server. If the spamBlocker server is not available,
spamBlocker stops the email download. When this happens, a cycle starts. Outlook tries to
download email and spamBlocker stops the download. This continues until the Edge can
connect to the spamBlocker server, until the request is dropped because the proxy times out, or
until you cancel the request.
There are two logging options available for spamBlocker:
5
Select the Send log message for each email that does not fall into one of the above
categories check box to enable this logging option.
Select the Log all the actions check box near the bottom of the page to send a log message for
each action spamBlocker takes.
You can set the number of bytes of an email message to be passed to spamBlocker to be
6
scanned with the Limit scanning to value control. 40K is best for spamBlocker to correctly
detect spam, but it uses valuable network resources. You can lower this limit if your network load
is very heavy.

Creating exceptions

To add sender or recipient exceptions to spamBlocker actions:
From the drop-down list beneath the Action column, select Allow or Add a subject tag.
1
In the text box below the Sender column, type the sender email address. You can use the
2
asterisk (*) as a wild card. For example, if you type *@watchguard.com, the exception refers to
any email address sent from the WatchGuard domain. You can also type only an asterisk in the
text box if the exception applies to any sender.
In the text box below the Recipient column, type the recipient email address. You can use the
3
asterisk(*) as a wild card. For example, if you type *@watchguard.com, the exception refers to
any email address sent to the WatchGuard domain. You can also type only an asterisk in the text
box if the exception applies to any sender.
If you select Add a subject tag as the action, type a tag in the text box below the Subject Tag
4
column. This tag is added to the subject line of email messages that match this exception.
Click Add to enter the exception.
5
188
***SUSPECT*** . You can change this tag to some text you prefer.
Firebox X Edge e-Series