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12 Problem Solving
Scanner Features
Notes and Restrictions
Retrieving Documents from Mailbox
12
Display
Using Network Scan Driver and Mailbox Viewer 2 Simultaneously
Printing Documents Saved in a Mailbox
Using TIFF Files
Restriction on Scanning Capacity
Number of Sheets for Scanning (for Mailbox)
120
The following are the notes and restrictions for using the scanner features.
Refer to the Readme contained in the CentreWare Utilities CD-ROM for the notes and restrictions on
Network Scan Driver and Mailbox Viewer 2.
When [Delete/Save Documents] is set to [Save], the same document can be
accessed by multiple clients.
When [Delete/Save Documents] is set to [Delete], only one client can access any
given document. The document which is being saved or imported by a client cannot
be seen by other clients.
In both cases, documents can be added to a mailbox while it is accessed.
When documents are retrieved from CentreWare Internet Services, the documents
will not be deleted regardless of the setting of [Delete Documents After Retrieval].
When a multi-colored document is scanned, the image cannot be displayed in the
correct colors if the display mode is set to fewer colors. Use a display mode which
supports more colors than the image.
You cannot use both the network scan driver and Mailbox Viewer 2 on a single
computer to make a connection to the machine.
A maximum of three computers using either the Network Scan Driver or Mailbox Viewer
2 may retrieve documents simultaneously from one machine.
If printing a saved document by selecting [Mailbox] from the touch screen on the
machine, scan documents cannot be printed.
The TIFF files created by either CentreWare scan service, or Mailbox Viewer 2 are
compressed either into the MMR, MH, JBIG, or JPEG format. When opening the TIFF
files, use the appropriate application software which supports the format.
Note
• Mailbox Viewer 2 cannot create a TIFF file compressed into JBIG format.
The maximum scanning capacity for one page is 297 x 432 mm. For standard sizes,
A3 or 11 x 17 inches.
A maximum of 999 pages can be scanned in at once for mailboxes. The number of
pages may differ depending on the document size and resolution.
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