Tcp/Ip - Xerox ApeosPort C6550 I Network Administrator's Manual

TCP/IP

This section describes the troubleshooting, and notes and restrictions when using TCP/
IP.
Troubleshooting
The possible causes, check points, and remedies for problems when using TCP/IP
(LPD) are as follows.
When using Windows 95, Windows 98, or Windows Me
The machine is connected to
the different network from the
computer.
A connection cannot be
established due to a problem
on the network between the
computer and the machine.
The machine's power was
switched off after the
computer instructed a print
job. Or, the computer
instructed a print job while the
machine is switched off.
Multiple numbers of
computers are instructing
print jobs simultaneously to
the machine.
The computer's available disk
storage is insufficient and
unable to spool the print file.
Cause
Status
display
Check
point
Remedy
Status
display
Check
point
Remedy
Status
display
Check
point
Remedy
Status
display
Check
point
Remedy
Status
display
Check
point
Remedy
Status display / Check point / Remedy
Unable to print (Network Error)
Confirm with your network system administrator
if a router or a gateway is present between the
networks where the computer and the machine
are connected.
Connect the machine to the network where the
computer is connected.
Unable to print (Network Error)
None.
Request your network system administrator to
investigate the problem.
Unable to print (Network Error)
Check if the machine is on.
Switch on the machine.
Unable to print (Network Error)
None.
None (The print job will automatically be
recommenced.)
Unable to print (Spool Error)
Open [My Computer] and right click the disk
where the system is installed (e.g. C drive).
Select [Properties] from the menu and confirm
the available storage.
Delete unnecessary files to increase available
disk storage. Then select [Pause Printing] from
the [Document] menu in the [Printer] window to
cancel the pause (the print job will restart).

TCP/IP

12
115