Lenovo 7Y45 Instructions Manual page 99

This message is for the use case when an implementation has detected a Processor is running in the
Degraded state.
Severity: Warning
Serviceable: Yes
Automatically notify Support: No
Alert Category: Warning - CPU
SNMP Trap ID: 42
CIM Prefix: PLAT CIM ID: 0038
User Action:
Complete the following steps until the problem is solved:
1. Check xClarity Controller (XCC) event log for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers/airduct
are in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 1 heat sink is securely installed.
5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is
correctly applied.
6. Contact service for further support
• FQXSPPU0007N: CPU voltage mismatch detected on [ProcessorElementName].
This message is for the use case when an implementation has detected a CPU voltage mismatch with the
socket voltage.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - CPU
SNMP Trap ID: 40
CIM Prefix: PLAT CIM ID: 0050
User Action:
Complete the following steps:
1. This message could occur with messages about other Processor configuration problems. Resolve
those messages first
2. If the problem persists, ensure that matching processors are installed (i.e., matching option part
numbers, etc)
3. Verify that the Processor's are installed in the correct sockets according to the service information for
this product. If not, correct that problem.
4. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to
this Processor error.
5. Contact Lenovo for further support.
• FQXSPPU2000I: [ProcessorElementName] in slot [SlotElementName] has been removed.
This message is for the use case when an implementation has detected a Processor has been Removed.
Severity: Info
Serviceable: No
Automatically notify Support: No
Alert Category: System - Other
.
Chapter 2 XClarity Controller events
95