Lenovo 7Y45 Instructions Manual page 164

2. Power off the system and remove A/C power.
3. Restore A/C power and power on the system.
4. Determine if there have been recent changes to the hardware, firmware or operating system. Reverse
them if possible
5. If the problem persists, collect Service Data logs and contact Lenovo Support.
Note: The solution for this error may involve a system board replacement. If TPM encryption has
been enabled, back up TPM Encryption Recovery Key.
• FQXSFPU0019N: An uncorrectable error has been detected on processor [arg1].
Severity: Error
Parameters:
[arg1]: Socket number, 1-based.
User Action:
Complete the following steps:
1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to
this error.
2. Power off the system and remove A/C power.
3. Restore A/C power and power on the system.
4. Determine if there have been recent changes to the hardware, firmware or operating system. Reverse
them if possible.
5. If the problem persists, collect Service Data logs and contact Lenovo Support.
• FQXSFPU0020I: The UEFI firmware image capsule signature is invalid.
Severity: Info
User Action:
Complete the following steps:
1. Reboot the system. Reflash UEFI image.
2. If error does not persist no additional recovery action is required.
3. If the problem persists, collect Service Data logs and contact Lenovo Support.
• FQXSFPU0021G: Hardware physical presence is in asserted state.
Severity: Warning
User Action:
Complete the following steps:
1. Complete any administrative tasks requiring the TPM physical presence switch to be in the "ON"
position.
2. Restore the physical presence switch to the "OFF" position and reboot the system.
3. If the problem persists, collect Service Data logs and contact Lenovo Support.
• FQXSFPU0021I: The TPM physical presence state has been cleared.
Severity: Info
User Action:
Information only; no action is required.
• FQXSFPU0022G: The TPM configuration is not locked.
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ThinkSystem ST250 Messages and Codes Reference