Lenovo ThinkSystem SR250 V3 Reference
  1. Manuals
  2. Brands
  3. Lenovo Manuals
  4. Server
  5. ThinkSystem SR250 V3
  6. Reference
Lenovo ThinkSystem SR250 V3 Reference

Lenovo ThinkSystem SR250 V3 Reference

Hide thumbs Also See for ThinkSystem SR250 V3:
Table of Contents

Advertisement

Quick Links

Download this manual
ThinkSystem SR250 V3
Messages and Codes Reference
Machine Types: 7DCL and 7DCM

Advertisement

Table of Contents
loading

Related Manuals for Lenovo ThinkSystem SR250 V3

Summary of Contents for Lenovo ThinkSystem SR250 V3

  • Page 1 ThinkSystem SR250 V3 Messages and Codes Reference Machine Types: 7DCL and 7DCM...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (February 2024) ©...

  • Page 3: Table Of Contents

    Chapter 3. UEFI events ..145 Contacting Support ... . . 193 UEFI events organized by severity ..145 © Copyright Lenovo 2024...
  • Page 4 ThinkSystem SR250 V3 Messages and Codes Reference...

  • Page 5: Chapter 1. Messages

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. – SR. LEPT Raid Setup. – SS. Service & Support - LEPT FFDC Collection. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 7 – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. – WD. System management - Watchdog. •...
  • Page 8 ThinkSystem SR250 V3 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0008N Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 12 Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state. Informational FQXSPDM4000I Inventory data changed for device [arg1], new device data hash= [arg2], new master data hash=[arg3] . FQXSPDM4001I Storage [arg1] has changed. Informational ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4003I TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], Informational TKLMServer2=[arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] . FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational...
  • Page 14 One or more virtual drive have problem. Please contact technical Informational support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4026I Drive error was detected by RAID controller. Please contact technical Informational support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4027I Drive error was detected by RAID controller. Please check the event Informational logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance. ([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4028I The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4].
  • Page 16 DHCP setting changed to [arg1] by user [arg2]. Informational FQXSPNM4016I Domain name set to [arg1] by user [arg2]. Informational FQXSPNM4017I Domain Source changed to [arg1] by user [arg2]. Informational FQXSPNM4018I DDNS setting changed to [arg1] by user [arg2]. Informational ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4019I DDNS registration successful. The domain name is [arg1]. Informational FQXSPNM4020I IPv6 enabled by user [arg1] . Informational FQXSPNM4021I IPv6 disabled by user [arg1] . Informational FQXSPNM4022I IPv6 static IP configuration enabled by user [arg1]. Informational FQXSPNM4023I IPv6 DHCP enabled by user [arg1].
  • Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4003I Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. Informational FQXSPPP4004I Server [arg1] [arg2] cleared by user [arg3]. Informational FQXSPPP4005I The power cap value changed from [arg1] watts to [arg2] watts by Informational user [arg3].
  • Page 20 FQXSPPW0008I [SensorElementName] has been turned off. Informational FQXSPPW0009I [PowerSupplyElementName] has been Power Cycled. Informational FQXSPPW2001I [PowerSupplyElementName] has been removed from container Informational [PhysicalPackageElementName]. FQXSPPW2002I [PowerSupplyElementName] has returned to OK status. Informational ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2003I Failure no longer predicted on [PowerSupplyElementName]. Informational FQXSPPW2006I [PowerSupplyElementName] has returned to a Normal Input State. Informational FQXSPPW2007I [PowerSupplyElementName] Configuration is OK. Informational FQXSPPW2008I [PowerSupplyElementName] has been turned on. Informational FQXSPPW2018I [PowerSupplyElementName] out-of-range has returned to a Normal...
  • Page 22 FQXSPSE4010I LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], Informational BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. FQXSPSE4011I Secure Web services (HTTPS) [arg1] by user [arg2]. Informational FQXSPSE4012I Secure CIM/XML(HTTPS) [arg1] by user [arg2]. Informational ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4013I Secure LDAP [arg1] by user [arg2]. Informational FQXSPSE4014I SSH [arg1] by user [arg2]. Informational FQXSPSE4015I Global Login General Settings set by user [arg1]: Informational AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. FQXSPSE4016I Global Login Account Security set by user [arg1]: PasswordRequired= Informational...
  • Page 24 User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7] Informational [arg8][arg9] by user [arg10] from [arg11] at IP address [arg12]. FQXSPSE4062I The system guard snapshot is captured by user [arg1] from [arg2] at Informational IP address [arg3]. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4063I The system guard configuration is updated: status=[arg1], hardware Informational inventory=[arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6]. FQXSPSE4064I SNMPv3 engine ID is changed from [arg1] to [arg2] by user [arg3] from Informational [arg4] at IP address [arg5].
  • Page 26 Bus [SensorElementName] is operating in a degraded state. Warning Warning FQXSPIO2000J The connector [PhysicalConnectorElementName] has been disconnected. Warning FQXSPIO4001I GPU Board Status was changed by [arg1] of [arg1]. FQXSPMA0010J [PhysicalMemoryElementName] on Subsystem Warning [MemoryElementName] Throttled. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] Warning on Subsystem [MemoryElementName]. FQXSPMA0024G Sensor [SensorElementName] has asserted. Warning Warning FQXSPNM4010I DHCP[[arg1]] failure, no IP address assigned. FQXSPNM4032I DHCPv6 failure, no IP address assigned. Warning FQXSPPP4009I The measured power value exceeded the power cap value.
  • Page 28 Error FQXSPOS4010I OS Crash Video Capture Failed. Error FQXSPPU0001N An Over-Temperature Condition has been detected on Error [ProcessorElementName]. FQXSPPU0003N [ProcessorElementName] has Failed with IERR. Error FQXSPPU0004M [ProcessorElementName] has Failed with FRB1/BIST condition. Error ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPU0009N [ProcessorElementName] has a Configuration Mismatch. Error Error FQXSPPU0011N An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. Error FQXSPPW0002L [PowerSupplyElementName] has Failed. FQXSPPW0007L [PowerSupplyElementName] has a Configuration Mismatch. Error FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower...

  • Page 30: List Of Xclarity Controller Events

    • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values. Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 31 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
  • Page 32 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0138 User Action: Complete the following steps until the problem is solved: 1. Check if password for encrypted backup config file is correct. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 33 2. Retry the operation. 3. AC cycle the system. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPBR4009I: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3]. This message is for the use case where a user synchronizes a Management Controller configuration by Federation.
  • Page 34 Information only; no action is required. • FQXSPCA0002M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 35 3. If the problem persists, visually inspect fans for physical damage, dust, or any other contamination. If yes, clean fans, and install fans. 4. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 36 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0522 ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 37 3. Make sure that the room temperature is within operating specifications. 4. Check M.2 module is in the correct slot location by referring to user manual. 5. If the problem still exist, please contact Lenovo support. • FQXSPCA0019N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.
  • Page 38 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12 CIM Prefix: PLAT CIM ID: 0521 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 39 Information only; no action is required • FQXSPCA2017I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature...
  • Page 40 . Something has caused the physical inventory to change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0072 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 41 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 42 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0151 User Action: Information only; no action is required. • FQXSPDM4009I: User [arg1] has [arg2] file [arg3] from [arg4]. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 43 User has mounted/unmounted file from URL or server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0162 User Action: Information only; no action is required. • FQXSPEA0001J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
  • Page 44 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0020 User Action: Information only; no action is required. • FQXSPEM4001I: The [arg1] on system [arg2] is 75% full. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 45 This message is for the use case where a Management Controller Event Log on a system is 75% full. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Event Log Fullness SNMP Trap ID: 35 CIM Prefix: IMM CIM ID: 0037 User Action: Information only;...
  • Page 46 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0112 User Action: Information only; no action is required. • FQXSPEM4009I: The UEFI Definitions have been changed. UEFI Definitions change has been detected Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 47 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0152 User Action: Information only; no action is required. • FQXSPEM4010I: UEFI Reported: [arg1]. UEFI audit event logged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0161...
  • Page 48 Please check the drive LED status. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more possible configuration changes within the subsystem Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 49 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0206 User Action: Information only; no action is required. • FQXSPEM4018I: Enclosure/Chassis issue detected with one or more units. Please check the enclosure/chassis units to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Enclosure/Chassis issue detected with one or more units Severity: Info...
  • Page 50 One or more virtual drive have problem Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0213 User Action: Information only; no action is required. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 51 • FQXSPEM4026I: Drive error was detected by RAID controller. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) Drive error was detected by RAID controller Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0214 User Action: Information only;...
  • Page 52 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0275 User Action: Information only; no action is required. • FQXSPFC4000I: The bare metal connection process has been started. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 53 Bare Metal Connection process has been started Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0143 User Action: Information only; no action is required. • FQXSPFC4001I: The bare metal update application reports a status of [arg1]. Bare Metal Update Application Status Severity: Info Serviceable: No...
  • Page 54 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 55 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 56 If the NMI button has not been pressed, complete the following steps: 1. Reboot the system. 2. If error still exist, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout.
  • Page 57 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0240 User Action: Check http://support.lenovo.com/ for TECH tips or firmware updates that might correct the error. 1. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and firmware.
  • Page 58 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Fatal Error.
  • Page 59 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO2000J: The connector [PhysicalConnectorElementName] has been disconnected. This message is for the use case when an implementation has detected a Connector was Disconnected.
  • Page 60 This message is for the use case when an implementation has detected that a system has recovered from a Bus Correctable Error. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0239 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 61 Information only; no action is required. • FQXSPIO4001I: GPU Board Status was changed by [arg1] of [arg1]. This message is for the use case where GPU Board Status was changed. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0276 User Action:...
  • Page 62 DIMM connector on that memory channel. If either of these conditions is found, correct and retry with the same DIMM. (Note: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 63 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 64 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 65 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0025I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted.
  • Page 66 This message is for the use case where a Management Controller network has completed initialization. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - BMC Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0001 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 67 Information only; no action is required. • FQXSPNM4001I: Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0003...
  • Page 68 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0010 User Action: Information only; no action is required. • FQXSPNM4009I: IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 69 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 70 Information only; no action is required. • FQXSPNM4016I: Domain name set to [arg1] by user [arg2]. Domain name set by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 71 CIM Prefix: IMM CIM ID: 0043 User Action: Information only; no action is required. • FQXSPNM4017I: Domain Source changed to [arg1] by user [arg2]. Domain source changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0044 User Action:...
  • Page 72 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0051 User Action: Information only; no action is required. • FQXSPNM4025I: IPv6 static IP configuration disabled by user [arg1]. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 73 IPv6 static assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0052 User Action: Information only; no action is required. • FQXSPNM4026I: IPv6 DHCP disabled by user [arg1]. IPv6 DHCP assignment method is disabled by user Severity: Info Serviceable: No...
  • Page 74 1. Make sure that the XCC/BMC manegment network cable is connected and the network ports is active. 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 75 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0061 User Action: Information only;...
  • Page 76 User Action: Information only; no action is required. • FQXSPNM4041I: Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 77 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0069 User Action: Information only; no action is required. • FQXSPNM4042I: Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 78 • FQXSPNM4049I: User [arg1] has initiated a TKLM Server Connection Test to check connectivity to server [arg2]. User initiated a TKLM Server Connection test. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 79 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 80 This message is for the use case where IP address blocking. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0250 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 81 Information only; no action is required. • FQXSPNM4058I: IP address of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4]. This message is for the use case where user modifies the IP address of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 82 7. Contact Lenovo Support. • FQXSPOS4003I: Platform Watchdog Timer expired for [arg1]. An implementation has detected an OS Loader Watchdog Timer Expired Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Loader timeout ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 83 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 84 Complete the following steps until the problem is solved: 1. Check if the OS watchdog is enabled 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 85 • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4]. OS failure screen capture with hardware error is enabled or disabled by user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0280...
  • Page 86 CIM Prefix: IMM CIM ID: 0114 User Action: Information only; no action is required. • FQXSPPP4007I: The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 87 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0115 User Action: Information only; no action is required. • FQXSPPP4008I: The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 88 • FQXSPPP4015I: Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0123 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 89 Information only; no action is required. • FQXSPPP4016I: Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0124 User Action: Information only;...
  • Page 90 CIM Prefix: IMM CIM ID: 0167 User Action: Information only; no action is required. • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 91 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0168 User Action: Information only; no action is required. • FQXSPPP4025I: The server was powered-up via power push button. Server was power-up via power push button Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 92 Information only; no action is required. • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 93 CIM Prefix: IMM CIM ID: 0176 User Action: Information only; no action is required. • FQXSPPP4033I: The server was powered up via Real Time Clock (scheduled power on). Server was powered up via Real Time Clock (scheduled power on) Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 94 Server was power off via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0184 User Action: Information only; no action is required. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 95 • FQXSPPP4041I: The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0185 User Action: Information only;...
  • Page 96 Information only; no action is required. • FQXSPPP4050I: Management Controller [arg1] reset was initiated to activate PFR Firmware. Management Controller reset was initiated to activate PFR Firmware. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 97 4. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal interface is correctly applied. 5. Once you finish the action above and can't solve issue, please contact Lenovo support. • FQXSPPU0002G: The Processor [ProcessorElementName] is operating in a Degraded State.
  • Page 98 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 99 CIM Prefix: PLAT CIM ID: 0062 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support.
  • Page 100 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot system. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPPU2000I: [ProcessorElementName] in slot [SlotElementName] has been removed.
  • Page 101 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0084 User Action: Information only; no action is required • FQXSPPW0002L: [PowerSupplyElementName] has Failed. This message is for the use case when an implementation has detected a Power Supply has failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes...
  • Page 102 Information only; no action is required • FQXSPPW0031J: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 103 Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0476 User Action: CMOS battery is recommended to replace with new one. • FQXSPPW0035M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 104 2. Check the event log in xClarity Controller (XCC) Web GUI to the detail information to reseat/reinstall/ upgrade power supply unit. 3. If the problem still exist, please contact Lenovo support • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 105 5. Contact Lenovo Support. • FQXSPPW0101J: Redundancy Degraded for [RedundancySetElementName] has asserted. This message is for the use case when Redundancy Degraded has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10...
  • Page 106 CIM Prefix: PLAT CIM ID: 0099 User Action: Information only; no action is required • FQXSPPW2007I: [PowerSupplyElementName] Configuration is OK. This message is for the use case when an implementation when a Power Supply configuration is OK. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 107 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0105 User Action: Information only; no action is required • FQXSPPW2008I: [PowerSupplyElementName] has been turned on. This message is for the use case when an implementation has detected a Power Unit that has been Enabled.
  • Page 108 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0523 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 109 Information only; no action is required • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage...
  • Page 110 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0164 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 111 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://static.lenovo.com/us/en/ serverproven/index.shtml. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 112 CIM Prefix: PLAT CIM ID: 0176 User Action: Complete the following steps: 1. Replace any hard disk drive that is indicated by a lit status LED. 2. Re-create the array. 3. Restore the data from a backup. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 113 • FQXSPSD0007I: Rebuild in progress for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0178 User Action:...
  • Page 114 Information only; no action is required • FQXSPSD2003I: Hot spare disabled for [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 115 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0171 User Action: Information only; no action is required • FQXSPSD2005I: Critical Array [ComputerSystemElementName] has deasserted. This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
  • Page 116 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0171 User Action: Information only; no action is required ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 117 • FQXSPSD2013I: Array critical deasserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0175 User Action:...
  • Page 118 • FQXSPSE4002I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from a web browser. Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 119 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0016 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
  • Page 120 CIM Prefix: IMM CIM ID: 0075 User Action: Information only; no action is required. • FQXSPSE4009I: LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7]. A user changed the LDAP server configuration ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 121 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0076 User Action: Information only; no action is required. • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9].
  • Page 122 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0099 User Action: Information only; no action is required. • FQXSPSE4017I: User [arg1] created. A user account was created ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 123 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0100 User Action: Information only; no action is required. • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 124 Information only; no action is required. • FQXSPSE4025I: SSH Client key removed from user [arg1] by user [arg2] from [arg3] at IP address [arg4]. User removed an SSH Client key Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 125 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0108 User Action: Information only; no action is required. • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3].
  • Page 126 • FQXSPSE4033I: Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. This message is for the use case where a user has been logged off of a Management Controller. Severity: Info Serviceable: No ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 127 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0158 User Action: Information only; no action is required. • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 128 This message is for the use case where a user has failed to log in to a Management Controller from SFTP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0230 ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 129 User Action: Information only; no action is required. • FQXSPSE4042I: The third-party password function [arg1] by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully switch the third-party password function. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 130 • FQXSPSE4049I: Role [arg1] is assigned to user [arg2] by user [arg3]. Role is assgned Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0248 User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 131 Information only; no action is required. • FQXSPSE4050I: [arg1] sent IPMI command from [arg2], raw data: [arg3][arg4][arg5]. This message is for the use case where IPMI command to be sent. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action:...
  • Page 132 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0267 User Action: Information only; no action is required. • FQXSPSE4058I: User [arg1] removed by user [arg2] from [arg3] at IP address [arg4]. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 133 A user account was deleted by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0268 User Action: Information only; no action is required. • FQXSPSE4059I: User [arg1] password modified by user [arg2] from [arg3] at IP address [arg4]. A user account was changed by user Severity: Info Serviceable: No...
  • Page 134 CIM Prefix: IMM CIM ID: 0283 User Action: Information only; no action is required. • FQXSPSE4066I: Cryptographic mode is modified from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. Cryptographic mode modified by user ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 135 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0284 User Action: Information only; no action is required. • FQXSPSE4067I: User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] by user [arg7] from [arg8] at IP address [arg9].
  • Page 136 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0097 User Action: Information only; no action is required. • FQXSPSS4004I: Test Call Home Generated by user [arg1]. Test Call Home generated by user. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 137 Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0134 User Action: Information only; no action is required. • FQXSPSS4005I: Manual Call Home by user [arg1]: [arg2]. Manual Call Home by user. Severity: Info Serviceable: No Automatically notify Support: Yes...
  • Page 138 This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 139 CIM Prefix: IMM CIM ID: 0033 User Action: Complete the following steps until the problem is solved: 1. Make sure that the certificate that you are importing is correct. 2. Try to import the certificate again. • FQXSPTR4001I: Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust= [arg4], Timezone=[arg5].
  • Page 140 • FQXSPUN0019M: Sensor [SensorElementName] has transitioned to critical from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 141 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 142 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 143 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPUN2023I: Sensor [SensorElementName] has deasserted the transition to non-recoverable. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted.
  • Page 144 Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management). Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0035 ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 145 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
  • Page 146 This message is for the use case when an implementation has detected a Watchdog Timer Expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0368 User Action: Information only; no action is required ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 147 • FQXSPWD0001I: Reboot of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0370 User Action:...
  • Page 148 User Action: Information only; no action is required ThinkSystem SR250 V3 Messages and Codes Reference...

  • Page 149: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 150 Warning FQXSFDD0007G Security Key Lifecycle Manager (SKLM) IPMI Error. Warning FQXSFMA0029L The [arg1] PFA Threshold limit has been exceeded on DIMM [arg2]. Warning [arg3] FQXSFPU0021G Hardware physical presence is in asserted state. Warning ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 151 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0022G The TPM configuration is not locked. Warning FQXSFPU0023G Secure Boot Image Verification Failure Warning. Warning FQXSFPU4033F TPM Firmware recovery is in progress. Please DO NOT power off or Warning reset system.

  • Page 152: List Of Uefi Events

    2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
  • Page 153 • FQXSFDD0007G: Security Key Lifecycle Manager (SKLM) IPMI Error. Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. Chapter 3...
  • Page 154 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 155 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 156 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 157 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 158 5. After you install qualified memory and power up the server, check to ensure this informational event is not logged again. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3]...
  • Page 159 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1]...
  • Page 160 Complete the following steps: 1. Reseat the affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 161 [arg1] Socket number, 1-based. User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
  • Page 162 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 163 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 164 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 165 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > processor board replacement>Enable TPM/TCM>Set the TPM version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0.
  • Page 166 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4053G: System TPM_TCM_POLICY does not match the planar. Severity: Warning User Action: Complete the following steps: 1.
  • Page 167 Severity: Info User Action: Information only; no action is required. • FQXSFPU4061I: Restored default locking behavior of AHCI-attached SATA drives. Severity: Info User Action: Information only; no action is required. • FQXSFPU4080I: Host Power-On password has been changed. Severity: Info User Action: Information only;...
  • Page 168 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 169 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning Parameters: [arg1] GPT corruption location.
  • Page 170 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...

  • Page 171: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 172 Warning Failed to export bmc settings. Warning FQXPMCL0010K FQXPMCL0011K Failed import bmc settings. Warning Warning FQXPMNM0001G Failed to set new BMC network parameters. FQXPMOS0001K Bootx64.efi is not found. Failed to Boot OS. Warning ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 173 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.

  • Page 174: List Of Xclarity Provisioning Manager Events

    FQXPMUP0208M Failed to execute reboot BMC command List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 175 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 176 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 177 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 178 Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 179 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 180 Information only; no action is required. • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 181 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 182 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 183 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 184 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 185 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 186 User Action: 1. check hard drive specification to see if the hard drive support ATA self-test feature. 2. If the problem persists, contact technical support. • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 187 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
  • Page 188 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMUP0005K: Unable to obtain the installed version of BMC ThinkSystem SR250 V3 Messages and Codes Reference...
  • Page 189 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 190 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 191 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 192 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 193 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
  • Page 194 ThinkSystem SR250 V3 Messages and Codes Reference...

  • Page 195: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 196: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 197: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 198 ThinkSystem SR250 V3 Messages and Codes Reference...

This manual is also suitable for:

7dcl7dcm

Table of Contents