Lenovo ThinkSystem SR150 Maintenance Manual
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Lenovo ThinkSystem SR150 Maintenance Manual

Lenovo ThinkSystem SR150 Maintenance Manual

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ThinkSystem SR150
Maintenance Manual
Machine Type: 7Y54

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Summary of Contents for Lenovo ThinkSystem SR150

  • Page 1 ThinkSystem SR150 Maintenance Manual Machine Type: 7Y54...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Tenth Edition (Jul 2022) ©...

  • Page 3: Table Of Contents

    Install the CMOS battery (CR2032) ..DIMM replacement ... . . Remove the top cover ..© Copyright Lenovo 2019, 2022...
  • Page 4 Hard disk drive problems ..104 Index ....125 Monitor and video problems ..106 ThinkSystem SR150 Maintenance Manual...

  • Page 5: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2019, 2022...

  • Page 6: Safety Inspection Checklist

    1 & IEC 60950-1, the standard for Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
  • Page 7 Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
  • Page 8 ThinkSystem SR150 Maintenance Manual...

  • Page 9: Chapter 1. Introduction

    This high-performance server is ideally suited for networking environments that require superior processor performance, input/output (I/O) flexibility, and high manageability. Note: ThinkSystem SR150 is the model for the global market, while SR158 is the model only sold in Chinese Mainland.
  • Page 10 • Slot 1: PCI Express 3.0 x8 • Slot 2: PCI Express 3.0 x8 (x16 mechanical connector with x8 signal) Notes: • ThinkSystem SR150 does not support ARI/SR-IOV • QLogic QL41262 PCIe 25Gb 2-Port SFP28 Ethernet Adapter does not support shared storage V3700v2 and V5030 configurations.
  • Page 11 Table 1. Server Specifications (continued) Specification Description RAID RAID adapter is supported when PCIe riser assembly is installed • Software RAID level: 0, 1, 5, and 10 • Hardware RAID level: 0, 1, 5, 6, and 10 Notes: • When all four storage drives have been installed, and the system has been set to software RAID mode in the UEFI settings, regardless if the disks are configured as an array or as separate disks, drives 2 and 3 cannot be used to install the Windows operating system.
  • Page 12 The ThinkSystem SR150 server complies with ASHRAE Class A2 specifications. System performance may be impacted when operating temperature is outside ASHRAE A2 specification or fan failed condition. The ThinkSystem SR150 server is supported in the following environment: • Air temperature: –...

  • Page 13: Particulate Contamination

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 14: Firmware Updates

    Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) operating system distributions. Machine-type-specific firmware-only UXSPs are also available. Firmware updating tools See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: ThinkSystem SR150 Maintenance Manual...
  • Page 15 Command Supports Methods System Firmware user line UXSPs Supported Firmware Updates interface interface Updates In-band √ √ Lenovo XClarity Provisioning Manager On-Target (LXPM) Out-of-band Selected I/O √ √ Lenovo XClarity devices Controller Off-Target (XCC) In-band All I/O √ √ √...
  • Page 16 • Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: – To perform an in-band update through Windows or Linux, the operating system driver must be installed and the Ethernet-over-USB (sometimes called LAN over USB) interface must be enabled.

  • Page 17: Tech Tips

    Tech Tips Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that your server might encounter. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues or solve problems related to the operation of your server.

  • Page 18: Power On The Server

    Power off the server The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity Controller to respond to remote power-on requests. To remove all power from the server (power status LED off), you must disconnect all power cables.

  • Page 19: Chapter 2. Server Components

    Use the information in this section to learn about each of the components associated with your server. Identifying your server When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your server and provide faster service.

  • Page 20: Front View

    Figure 4. SR150 QR code Front view This section contains information about the controls, LEDs, and connectors on the front of the server. The following illustration shows the controls, LEDs, and connectors on the front of the server. ThinkSystem SR150 Maintenance Manual...
  • Page 21 Connect a USB device, such as a USB mouse, keyboard, or other device, to any of these connectors. Following are detailed descriptions of each connector: • USB 1: USB 2.0 with Lenovo XClarity Controller management • USB 2: USB 3.1 Gen1...

  • Page 22: Front Operator Panel

    Identification button/LED (blue) Use this blue LED to visually locate the server among other servers. This LED is also used as a presence detection button. You can use Lenovo XClarity Administrator to light this LED remotely. System error LED (yellow) When this yellow LED is lit, it indicates that a system error has occurred.
  • Page 23 • Ethernet connector 2: connect server to the internet • Ethernet connector 1: connect server to the internet, or set server to access Lenovo XClarity Controller If the LOM adapter is not installed, Ethernet connector 1 can be set as XClarity Controller Network connector.

  • Page 24: System-Board Layout

    Serial connector: Connect a 9-pin serial device to this connector. The serial port is shared with the Lenovo XClarity Controller. The Lenovo XClarity Controller can take control of the shared serial port to redirect serial traffic, using Serial over LAN (SOL).
  • Page 25 Chapter 2 Server components...
  • Page 26 Figure 9. System-board connectors Table 7. System board connectors USB connector System power connector LAN 2 connector Fan 3 connector LAN 1 connector (shared with Lenovo XClarity TPM card connector Controller) Serial port connector (upper) and VGA connector M.2 connector (bottom)

  • Page 27: System-Board Jumpers And Buttons

    Jumper setting / button function Force XCC update jumper • Pins 1 and 2: Default • Pins 2 and 3: Force the Lenovo XClarity Controller to update to the latest version NMI button Press this button to force a nonmaskable interrupt (NMI) to the processor.

  • Page 28: Pcie Riser Assembly

    Use this information to locate the connectors on the optional PCIe riser assembly. Figure 11. PCIe riser assembly Table 9. PCIe riser assembly PCI Express 3.0 x8 PCI Express 3.0 x8 (x16 mechanical connector with x8 signal) Backplate Use this information to identify the drive backplate you use. ThinkSystem SR150 Maintenance Manual...
  • Page 29 Two 3.5-inch drive backplate Figure 12. Two 3.5-inch drive backplate Four 3.5-inch drive backplate (connects to onboard SATA connectors) Figure 13. Four 3.5-inch drive backplate (connects to onboard SATA connectors) Four 3.5-inch drive backplate (connects to RAID x30 adapter) Figure 14. Four 3.5-inch drive backplate (connects to RAID x30 adapter) Four 3.5-inch simple-swap drives (connects to RAID x40 adapter) Figure 15.

  • Page 30: Internal Cable Routing

    Fan cables Connect the fan cables to the corresponding connectors. Fan cables Connect the fan cables to the corresponding connectors. Make sure all cables are connected for proper fan operation. Figure 16. Fan cables ThinkSystem SR150 Maintenance Manual...

  • Page 31: Vga Cable

    VGA cable Connect the VGA cable to the VGA connector. VGA cable Connect the VGA cable to the connector and route the cable as shown. Figure 17. VGA cable Chapter 2 Server components...

  • Page 32: Fixed Power Supply Cables

    Fixed power supply unit cables Connect the cables to the corresponding connectors and route the cables as shown. Figure 18. Fixed power supply unit cables Table 10. Processor and system power connector Processor power connector System-board power connector ThinkSystem SR150 Maintenance Manual...

  • Page 33: Backplate Cables

    Backplate cables Connect drive backplate cables to the corresponding connectors. Check “System-board connectors” on page 16 for the detailed connectors location. Two 3.5-inch drive backplate Figure 19. Two 3.5-inch drive backplate Table 11. Two 3.5-inch drive backplate Backplate power connector Chapter 2 Server components...
  • Page 34 Four 3.5-inch drive backplate (connects to onboard connectors) Figure 20. Four 3.5-inch drive backplate (connects to onboard connectors) Table 12. Four 3.5-inch drive backplate (connects to onboard connectors) Backplate power connector ThinkSystem SR150 Maintenance Manual...

  • Page 35: Parts List

    Four 3.5-inch drive backplate (connects to RAID adapter) Table 13. Backplates for RAID x30 / x40 adapter For RAID x30 adapter: For RAID x40 adapter: 4 x 3.5'' simple-swap backplate, miniSAS HD to SAS 4 x 3.5'' simple-swap backplate, slimSAS HD to SAS Figure 21.
  • Page 36 The parts listed in the following table are identified as one of the following: • Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request with no service agreement, you will be charged for the installation.
  • Page 37 • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server. • Field replaceable unit (FRU): FRUs must be installed only by trained service technicians.
  • Page 38 ThinkSystem SR150 Maintenance Manual...

  • Page 39: Chapter 3. Hardware Replacement Procedures

    Go to to download firmware updates for your server. ThinkSystem SR150 Drivers and Software Important: Some cluster solutions require specific code levels or coordinated code updates. If the component is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

  • Page 40: System Reliability Guidelines

    Working inside the server with the power on You might need to keep the power on with the top cover removed to look at system information on the display panel. Review these guidelines before doing so. ThinkSystem SR150 Maintenance Manual...

  • Page 41: Handling Static-Sensitive Devices

    Attention: The server might stop and loss of data might occur when internal server components are exposed to static electricity. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding systems when working inside the server with the power on. •...

  • Page 42: Install An Adapter

    Notes: • ThinkSystem SR150 does not support ARI/SR-IOV • QLogic QL41262 PCIe 25Gb 2-Port SFP28 Ethernet Adapter does not support shared storage V3700v2 and V5030 configurations.

  • Page 43: Air Baffle Replacement

    Figure 24. Adapter installation Step 1. Remove the fillers on the rear side of the riser cage. Step 2. Align and insert an adapter into the slot on the riser card. Make sure you install the adapter into the right slot. Notes: •...

  • Page 44: Install The Air Baffle

    Align the air baffle hooks with the slots on the top of the fan cage; then, hook the air baffle onto the slots. After you install the air baffle, complete the following steps: 1. Install the top cover onto the server (see “Install the top cover” on page 87 for instructions). ThinkSystem SR150 Maintenance Manual...

  • Page 45: Cmos Battery Replacement

    S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 46: Install The Cmos Battery (Cr2032)

    The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 47 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 48: Dimm Replacement

    3. If server is installed in a rack, remove the server from the rack. 4. Remove the top cover (see “Remove the top cover” on page 86). 5. Locate the DIMM connectors. Determine which DIMM you want to remove from the server. ThinkSystem SR150 Maintenance Manual...
  • Page 49 Figure 29. DIMM connectors 6. When removing DIMM 4, remove the air baffle first for more space for the DIMM removal (see “Remove the air baffle” on page 35). To remove a DIMM, complete the following steps: Figure 30. DIMM removal Note: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips gently.

  • Page 50: Install A Dimm

    • Never touch the gold memory module connector contacts or allow these contacts to touch the outside of the memory-module connector housing. • Handle memory modules with care: never bend, twist, or drop a memory module. ThinkSystem SR150 Maintenance Manual...

  • Page 51: Drive Replacement

    Figure 32. DIMM installation Step 1. Make sure the retaining clips are in the fully-open position; then, align the keys on the DIMM with the connector. Step 2. Firmly press both ends of the DIMM straight down into the connector until the retaining clips snap into the locked position.

  • Page 52: Install A Simple-Swap Disk Drive

    • Drive bay 2 and 3 are not available when the two-drive backplate is installed. To install a simple-swap disk drive, complete the following steps: Note: When the fourth SATA drive is installed, the M.2 drive is not supported. ThinkSystem SR150 Maintenance Manual...

  • Page 53: Drive Backplate Replacement

    Figure 34. Simple-swap disk drive installation Step 1. Slide the drive into the drive bay. Make sure the drive handle is in the open position. Step 2. Lock the drive into place by rotating the drive handle inward until it clicks. After you install all simple-swap disk drives, complete the following steps: 1.

  • Page 54: Install The Simple-Swap Drive Backplate

    Notes: There are three types of backplate supported by the server, all are removed and installed in a similar method. • Two 3.5-inch drive backplate • Four 3.5-inch drive backplate (connects to onboard connectors) • Four 3.5-inch drive backplate (connects to RAID adapter) ThinkSystem SR150 Maintenance Manual...

  • Page 55: Fan Replacement

    Figure 36. Simple-swap drive backplate installation Table 16. Pin in the chassis Step 1. Insert the backplate into the chassis with an angle as shown. Make sure the pins are against the backplate on the backside. Step 2. Rotate the backplate up toward the front of the server. Step 3.
  • Page 56 Step 3. Lift the fan out of the fan cage. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkSystem SR150 Maintenance Manual...

  • Page 57: Install A Fan

    Install a fan Use this information to install a fan. To avoid possible danger, read and follow the following safety information. S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.

  • Page 58: Flash Power Module Replacement

    S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 59: Install The Flash Power Module

    • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Before you remove the flash power module, complete the following steps: 1. Read “Safety”...
  • Page 60 S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 61: Front Operator Panel Replacement

    1. Install the top cover onto the server (see “Install the top cover” on page 87). 2. Install the server into the rack if necessary. 3. Reconnect power cords and all external cables. Front operator panel replacement Use this procedure to remove or install the front operator panel. Remove the front operator panel Use this information to remove the front operator panel.

  • Page 62: Install The Front Operator Panel

    “Installation Guidelines” on page 31 to ensure that you work safely. To install the front operator panel, complete the following steps: Step 1. Slide the front operator panel and cables into the slot on the front server. ThinkSystem SR150 Maintenance Manual...
  • Page 63 Figure 44. Front operator panel installation Step 2. Install the screws that secure the front operator panel. Figure 45. Front operator panel installation Step 3. Connect the front operator and USB cables to the system board. Chapter 3 Hardware replacement procedures...

  • Page 64: Heat Sink Replacement

    3. If server is installed in a rack, remove the server from the rack. 4. Remove the top cover (see “Remove the top cover” on page 86). To remove the heat sink, complete the following steps: Step 1. Loosen screw 1 and 2: ThinkSystem SR150 Maintenance Manual...

  • Page 65: Install The Heat Sink

    Partially loosen screw 1. Fully loosen screw 2. Fully loosen screw 1. Notes: 1. Gently remove the four screws to avoid any possible damage to the system board. 2. Always keep the four screws attached to the heat sink. 3. Do not touch the thermal grease while handling the heat sink. Step 2.

  • Page 66: M.2 Drive Replacement

    2. Install the server into the rack if necessary. 3. Reconnect power cords and all external cables. M.2 drive replacement Use the following information to remove and install the M.2 drive. Remove the M.2 drive Use this information to remove the M.2 drive. ThinkSystem SR150 Maintenance Manual...
  • Page 67 Before you remove the M.2 drive, complete the following steps: 1. Read “Safety” on page iii “Installation Guidelines” on page 31 to ensure that you work safely. 2. Turn off the server. Disconnect the power cords and all external cables (see “Power off the server”...

  • Page 68: Install The M.2 Drive

    2. Require a #1 Phillips and Hex 4.5 mm screwdriver. Note: There are two dimensions of M.2 drive supported by the server, each with different length. Both are removed and installed in a similar method. ThinkSystem SR150 Maintenance Manual...
  • Page 69 Figure 51. M.2 drive location Table 19. M.2 drive location M.2 connector Screw for 80 mm M.2 drive (requires a #1 Phillips and Hex 4.5 mm screwdriver) Screw for 42 mm M.2 drive (requires a #1 Phillips and Hex 4.5 mm screwdriver) Note: When you install the 80 mm or the 42 mm M.2 drive, you need to change the hex screw location accordingly as the following illustration.

  • Page 70: Pcie Riser Assembly Replacement

    4. Remove the top cover (see “Remove the top cover” on page 86). To remove the PCIe riser assembly, complete the following steps: Step 1. Grasp the PCIe riser assembly by its edges and carefully lift it out of the server. ThinkSystem SR150 Maintenance Manual...

  • Page 71: Install The Pcie Riser Assembly

    Note: Carefully lift the PCIe riser assembly straight up. Avoid tilting the PCIe riser assembly at a large angle, tilting might cause damage to the connector. Figure 54. PCIe riser assembly removal Step 2. Remove the two screws and carefully pull the PCIe riser card out of the riser cage. Figure 55.
  • Page 72 Figure 58. PCIe riser assembly installation After you install the PCIe riser assembly, complete the following steps: 1. Install the top cover onto the server (see “Install the top cover” on page 87). ThinkSystem SR150 Maintenance Manual...

  • Page 73: Power Supply Unit Replacement

    2. Install the server into the rack if necessary. 3. Reconnect power cords and all external cables. Power supply unit replacement Use this procedure to install or remove the fixed power supply unit. Remove the fixed power supply unit Use this information to remove the fixed power supply unit. To avoid possible danger, read and follow the following safety information.

  • Page 74: Install The Fixed Power Supply Unit

    Install the fixed power supply unit Use this information to install the fixed power supply unit. To avoid possible danger, read and follow the following safety information. S001 ThinkSystem SR150 Maintenance Manual...
  • Page 75 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Connect all power cords to a properly wired and grounded electrical outlet/source. • Connect any equipment that will be attached to this product to properly wired outlets/sources. •...

  • Page 76: Processor Replacement

    4. Remove the top cover (see “Remove the top cover” on page 86). 5. Remove the heat sink if necessary (see “Remove the heat sink” on page 56). To remove the processor, complete the following steps: ThinkSystem SR150 Maintenance Manual...

  • Page 77: Install The Processor

    Step 1. Gently pull the handle away from the processor retainer. Step 2. Lift the handle along with the retainer to the fully open position. Figure 61. Opening the processor retainer Step 3. Hold the processor by both sides and gently lift it away from the processor socket. Notes: 1.
  • Page 78 Then, gently lower the processor evenly into the socket. Figure 63. Installing the processor Step 2. Close the processor retainer, and push the handle to the locked position. ThinkSystem SR150 Maintenance Manual...

  • Page 79: Rack Latches Replacement

    Figure 64. Closing the processor retainer After you install the processor, complete the following steps: 1. Reinstall the heat sink (see “Install the heat sink” on page 57). 2. Install the top cover onto the server (see “Install the top cover” on page 87).

  • Page 80: Install The Rack Latches

    “Safety” on page iii “Installation Guidelines” on page 31 to ensure that you work safely. To install the rack latches, complete the following steps: Note: Both rack latches are removed and installed in a similar method. ThinkSystem SR150 Maintenance Manual...
  • Page 81 Step 1. Align the pin hole with the pin on the chassis; then, press the rack latch onto the chassis and slightly slide it forward. Figure 68. Rack latches installation Step 2. Install the screws to secure the rack latch on the side of the server. Figure 69.

  • Page 82: Security Bezel Replacement

    Use the key to unlock the security bezel to the open position. Figure 71. Unlocking the security bezel Step 2. Press the release latch and rotate the security bezel outward to remove it from the chassis. ThinkSystem SR150 Maintenance Manual...

  • Page 83: Install The Security Bezel

    Figure 72. Security bezel removal Table 20. Security bezel removal Release latch If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the security bezel Use this information to install the security bezel.

  • Page 84: System Board Replacement

    Universally Unique Identifier, and asset tag of the server. 3. Use the Lenovo XClarity Essentials OneCLI to save the system configuration to external media. 4. Save the system-event log to external media.
  • Page 85 • Remove the TPM card (see “Remove the TPM card (for Chinese Mainland only)” on page 88). • Remove the DIMMs (see “Remove a DIMM” on page 40). • Remove the heat sink (see “Remove the heat sink” on page 56).

  • Page 86: Install The System Board

    Place the system board flat into the chassis, screw slots on the system board will match the screw slots on the chassis. Figure 77. System board installation Step 2. Install all eight screws to secure the system board to the chassis. ThinkSystem SR150 Maintenance Manual...
  • Page 87 2. Install the server into the rack if necessary. 3. Reconnect power cords and all external cables. 4. Update the machine type and serial number with new vital product data (VPD). Use the Lenovo XClarity Provisioning Manager to update the machine type and serial number. See “Update the machine type...

  • Page 88: Update The Machine Type And Serial Number

    • From Lenovo XClarity Provisioning Manager To update the machine type and serial number from Lenovo XClarity Provisioning Manager: 1. Start the server and press the key according to the on-screen instructions to display the Lenovo XClarity Provisioning Manager interface.

  • Page 89: Enable Tpm

    SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> −−bmc xcc_user_id:xcc_password@xcc_external_ip onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> −−bmc xcc_user_id:xcc_password@xcc_external_ip 4. Reset the Lenovo XClarity Controller to the factory defaults. See “Resetting the BMC to Factory Default” section in the XCC documentation compatible with your server at https:// sysmgt.lenovofiles.com/help/topic/lxcc_frontend/lxcc_overview.html Enable TPM The server supports Trusted Platform Module (TPM), Version 1.2 or Version 2.0...
  • Page 90 Note: Although the setting undefined is available as a policy setting, it should not be used. • From Lenovo XClarity Essentials OneCLI Note: Please note that a Local IPMI user and password must be setup in Lenovo XClarity Controller for remote accessing to the target system.
  • Page 91 Physical Presence Policy is enabled with a timeout of 30 minutes. There are two ways to assert the Physical Presence: 1. If the Physical Presence Policy is enabled, you can assert Physical Presence through the Lenovo XClarity Provisioning Manager or through the Lenovo XClarity Controller.
  • Page 92 Complete the following steps to assert Physical Presence through the Lenovo XClarity Controller: 1. Log in to the Lenovo XClarity Controller interface. For information about logging in to the Lenovo XClarity Controller, see the “Opening and Using the XClarity Controller Web Interface” section in the XCC documentation version compatible with your server at https://sysmgt.lenovofiles.com/help/topic/lxcc_frontend/lxcc_overview.html...

  • Page 93: Enable Uefi Secure Boot

    To enable UEFI Secure Boot from Lenovo XClarity Provisioning Manager: 1. Start the server and press the key specified in the on-screen instructions to display the Lenovo XClarity Provisioning Manager interface. (For more information, see the “Startup” section in the LXPM documentation compatible with your server at https://sysmgt.lenovofiles.com/help/topic/lxpm_frontend/...

  • Page 94: Top Cover Replacement

    For more information about the Lenovo XClarity Essentials OneCLI command, see: http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_set_command.html Top cover replacement Use the following information to remove and install the top cover. Remove the top cover Use this information to remove the top cover. To avoid possible danger, read and follow the following safety information.

  • Page 95: Install The Top Cover

    Figure 79. Top cover removal Step 1. Press on the release button and the push point at the same time; then, slide the cover toward the rear of the server. Step 2. Lift the top cover away from the server. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 96: Tpm Card Replacement

    4. Remove the top cover (see “Remove the top cover” on page 86). 5. Locate the TPM card connector on the system board (see “System-board connectors” on page 16). To remove the TPM card, complete the following steps: ThinkSystem SR150 Maintenance Manual...

  • Page 97: Install The Tpm Card

    Figure 81. TPM card removal Step 1. Press and hold the release latch. Step 2. Lift the TPM card out of the server. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 98: Vga Cable Replacement

    “Remove the top cover” on page 86). To remove the VGA cable, complete the following steps: Step 1. Press the VGA cable latch and disconnect the cable from the system board. Figure 83. VGA cable removal ThinkSystem SR150 Maintenance Manual...

  • Page 99: Install The Vga Cable

    Step 2. Use a tool to press both clips; then, pull the VGA cable cover out. Figure 84. VGA cable removal Step 3. Remove the screws that secure the VGA cable; then, pull the VGA cable out of the server. Figure 85.
  • Page 100 Connect the VGA cable to the connector on the system board. Note: Make sure the VGA cable routes same as shown. Figure 87. VGA cable installation Step 3. Push the VGA cable cover into the slot until the clips are locked. ThinkSystem SR150 Maintenance Manual...

  • Page 101: Complete The Parts Replacement

    “Firmware updates” on page • Update the UEFI configuration. • Reconfigure the disk arrays if you have installed or removed a drive or a RAID adapter. See the Lenovo XClarity Provisioning Manager User Guide, which is available for download at: http:// datacentersupport.lenovo.com...
  • Page 102 ThinkSystem SR150 Maintenance Manual...

  • Page 103: Chapter 4. Problem Determination

    An alert is a message or other indication that signals an event or an impending event. Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity Controller Event Log. If the server is managed by the Chassis Management Module 2 or by the Lenovo XClarity Administrator, alerts are automatically forwarded to those management applications.
  • Page 104 Lenovo XClarity Controller event log The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors that measure internal physical variables such as temperature, power-supply voltages, fan speeds, and component status. The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server.

  • Page 105: Operator Panel And Error Leds

    Identification button/LED (blue) Use this blue LED to visually locate the server among other servers. This LED is also used as a presence detection button. You can use Lenovo XClarity Administrator to light this LED remotely. System error LED (yellow) When this yellow LED is lit, it indicates that a system error has occurred.

  • Page 106: Power Supply Leds

    • Off: The power supply is working normally. • Yellow: The power supply has failed. To resolve the issue, replace the power supply. System-board LEDs The following illustrations show the light-emitting diodes (LEDs) on the system board. ThinkSystem SR150 Maintenance Manual...

  • Page 107: General Problem Determination Procedures

    • Any external devices. • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. • Each adapter. • Hard disk drives. • Memory modules until you reach the minimum configuration that is supported for the server.

  • Page 108: Resolving Suspected Power Problems

    • The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub. If the LED is off, there might be a defective connector or cable or a problem with the hub. ThinkSystem SR150 Maintenance Manual...

  • Page 109: Troubleshooting By Symptom

    1. Check the event log of the application that is managing the server and follow the suggested actions to resolve any event codes. • If you are managing the server from the Lenovo XClarity Administrator, begin with the Lenovo XClarity Administrator event log.
  • Page 110 6. If everything is still done and the issue cannot be resolved, please collect the failure information with system logs captured to Lenovo support. Server does not power on Complete the following steps until the problem is resolved: 1.

  • Page 111: Memory Problems

    10. Replace the each power supply and check the power button function after installing the each one. 11. If the issue cannot be resolved by above actions, please call service to review the issue symptom and see whether the system board replacement is necessary. Memory problems Use this information to resolve issues related to memory.

  • Page 112: Hard Disk Drive Problems

    2. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the drive, making sure that the drive assembly connects to the hard disk drive backplane. 3. Observe the associated green hard disk drive activity LED and the yellow status LED: ThinkSystem SR150 Maintenance Manual...
  • Page 113 Multiple hard drives fail Complete the following steps until the problem is solved: • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • Make sure that the device drivers and firmware for the hard disk drive and server are at the latest level Important: Some cluster solutions require specific code levels or coordinated code updates.

  • Page 114: Monitor And Video Problems

    • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • View the storage subsystem log for events related to the storage subsystem and resolve those events. A replacement hard disk drive does not rebuild Complete the following steps until the problem is solved: 1.
  • Page 115 2. If the server installed with the graphical adapters while turning on the server, the Lenovo logo displays on the screen after approximately 3 minutes. This is normal operation while the system loads.

  • Page 116: Keyboard, Mouse, Or Usb-Device Problems

    Then, click System Settings ➙ Devices and I/O Ports ➙ USB Configuration. 3. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the server. ThinkSystem SR150 Maintenance Manual...

  • Page 117: Optional-Device Problems

    • “Insufficient PCIe resources are detected.” on page 109 • “A Lenovo optional device that was just installed does not work.” on page 110 • “A Lenovo optional device that worked previously does not work now” on page 110 External USB device is not recognized Complete the following steps until the problem is resolved: 1.

  • Page 118: Serial-Device Problems

    8. If the Boot Device does not support MMIO above 4GB for Legacy Boot, use UEFI Boot Mode or remove/ disable some PCIe devices. 9. Contact Lenovo technical support. A Lenovo optional device that was just installed does not work. 1. Make sure that: • The device is supported for the server (see https://static.lenovo.com/us/en/serverproven/index.shtml...

  • Page 119: Intermittent Problems

    3. Replace the serial port adapter. Serial device does not work 1. Make sure that: • The device is compatible with the server. • The serial port is enabled and is assigned a unique address. • The device is connected to the correct connector. 2.

  • Page 120: Power Problems

    95 for information about viewing the event log. If you are using Linux base operating system, then capture all logs back to Lenovo support for further investigation. Power problems Use this information to resolve issues related to power.

  • Page 121: Observable Problems

    If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI: onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress...
  • Page 122 If this occurs, the server responds in either of the following ways: • The server restarts automatically and attempts POST again. • The server hangs, and you must manually restart the server for the server to attempt POST again. ThinkSystem SR150 Maintenance Manual...

  • Page 123: Software Problems

    Complete the following steps until the problem is solved. 1. An unusual smell might be coming from newly installed equipment. 2. If the problem remains, contact Lenovo Support. Server seems to be running hot Complete the following steps until the problem is solved.
  • Page 124 2. If you receive any error messages while you use the software, see the information that comes with the software for a description of the messages and suggested solutions to the problem. 3. Contact your place of purchase of the software. ThinkSystem SR150 Maintenance Manual...

  • Page 125: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 126: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 127: Contacting Support

    • Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in- band and out-of-band. When running in-band within the host operating system on the server, OneCLI can collect information about the operating system, such as the operating system event log, in addition to the hardware service data.
  • Page 128 ThinkSystem SR150 Maintenance Manual...

  • Page 129: Appendix B. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 130: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.

  • Page 131: Electronic Emission Notices

    Electronic emission notices When you attach a monitor to the equipment, you must use the designated monitor cable and any interference suppression devices that are supplied with the monitor. Additional electronic emissions notices are available at: http://thinksystem.lenovofiles.com/help/index.jsp Taiwan BSMI RoHS declaration Taiwan import and export contact information Contacts are available for Taiwan import and export information.
  • Page 132 ThinkSystem SR150 Maintenance Manual...

  • Page 133: Index

    Getting help guidelines options installation system reliability devices, static-sensitive handling DIMM installing removing handling static-sensitive devices replacing hard disk drive activity LED DIMM connectors hard disk drive problems disk drive © Copyright Lenovo 2019, 2022...
  • Page 134 14, 97 power 100, 112 power-on power on and power off system error 14, 97 serial-device system information software system locator USB device system-error video processor install removing replacing processor connector M.2 drive installing removing ThinkSystem SR150 Maintenance Manual...
  • Page 135 USB-device problems serial number video serial-device problems Trusted Platform Module Server components server power on or power off problems server rear view server, front view © Copyright Lenovo 2019, 2022...
  • Page 136 UEFI Secure Boot video connector updating, front 12–13 machine type video problems USB-device problems working inside the server VGA cable power on installing ThinkSystem SR150 Maintenance Manual...
  • Page 138 Part Number: SP47A31793 Printed in Chinese Mainland (1P) P/N: SP47A31793 *1PSP47A31793*...

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