Display Messages (Errors) - Nespresso Momento 100 Service Manual

Display Messages (Errors)
Operational alerts
Alert type
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Warning
Version 0.1 EN
Display message
Warning: error code #, please contact
machine operator.
Warning: Momento 200 is cooling
down, please wait.
Warning: Brewing unit jam: please
press (x). If that did not work, contact
machine operator.
Warning: Direct water connection
issue: please contact machine
operator.
Is capsule container fully inserted?
Is capsule container full?
Is drip tray fully inserted?
Is drip tray full?
Is water tank empty on the side the
warning is displayed?
Is water tank fully inserted (clicked in
position)
Pump too hot
Momento is cooling down, please
wait
Brewing unit jam: please contact your
maintenance
Troubleshooting > Display Messages (Errors)
Switch OFF/ON the machine. If warning message per-
sists, contact your machine operator.
Wait for the machine to cool down. If warning mes-
sage persists, contact your machine operator.
Press (x) at the bottom of the screen.
If that did not work, check if something is stuck on
the machine brewing unit. If so, unplug the machine,
try to push down the obstructed object with a tool
(e.g. spoon). If problem persists, contact machine
operator.
Switch OFF/ON the machine. If warning message per-
sists, contact your machine operator.
Magnet not present on the bottom / back of the cap-
sule container. If missing, change capsule container
Empty capsule container and keep it removed more
than 5 seconds to allow counter reset.
Cleanliness of metallic contacts (no dirt or rust on
the contact). Damaged metallic contacts
Check that the line between the metallic contacts is
dry (presence of water drops = sensor thinks the drip
tray is full)
Water tank cleanliness (for scale and bacterial
deposit). Clean the water tank, in particular the rear
wall, fill and refit.
Is metallic part still present on the back of the tank?
Water tank cleanliness (for scale and bacterial
deposit). Clean the water tank, in particular the rear
wall, fill and refit.
Wait for machine too cool down if a lot of products
have been prepared successively
Ask how many coffee were consumed in a row? It is
normal that the pump needs to cool down if users
are consuming a lot of coffee back to back.
Ask about the environmental conditions (machine at
room temperature?)
Top lid is open?
- If yes, check module 2.
- If no, try to switch on/off the machine. Lid
should move at machine switch on. Check
visually if a capsule is stuck in the machine
slot. If so, try to push the capsule in the
brewing unit with a long tool, then switch
OFF/ON the machine to eject the capsule at
machine switch on.
Momento Service manual
Potential solution
37