Responding To Messages - Kyocera ECOSYS M2040dn Operation Manual

Troubleshooting > Troubleshooting

Responding to Messages

If the message display or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
A
Message
Access point was not
detected.
Account error.
C
Message
Cannot connect to
Authentication Server
Check the connection
with the server.
Cannot connect to
Authentication Server
Check the domain name.
Cannot connect to
Authentication Server
Check the host name.
Cannot connect to
Authentication Server
Set machine time to
match server's time.
Cannot connect to
Server. Check the
Connection Status.
Job is canceled.
Cannot connect.
Cannot duplex print on
this paper.
↑↓ (Displayed alternately)
Press OK to continue
using cassette #.
Checkpoints
―
―
Checkpoints
—
—
—
—
—
—
Did you select a paper size/type
that cannot be duplex printed?
10-18
Corrective Actions
Check if the access point has been
set correctly.
Failed to specify Job Accounting
when processing the job externally.
The job is canceled. Select the [OK]
key.
Corrective Actions
Check the connection status with
the server.
Check the domain name.
Check the host name.
Set machine time to match the
server's time.
Check the connection status with
the server.
This appears when the Wi-Fi or Wi-
Fi Direct connection did not
complete. Check the settings, and
check the signal conditions.
Select [Paper] to select the
available paper. Select [OK] to print
without using Duplex function.
Reference
Page
―
—
Reference
Page
—
page 9-2
page 9-2
page 2-17
—
—
―