Responding To Messages - Kyocera ECOSYS M3645idn Operation Manual

Troubleshooting > Troubleshooting

Responding to Messages

If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Display for Device Information (page 2-17)
Checking the Equipment's Serial Number (page i)
A
Message
Activation error.
Add the following paper
in cassette #.
Add the following paper
in the multi purpose tray.
B
Message
Box is not found.
Box limit exceeded.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-48)
Checkpoints
―
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Is the indicated cassette out of
paper?
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Is the indicated cassette out of
paper?
Checkpoints
―
*1
Is [End] displayed on the screen?
Corrective Actions
Turn the main power switch off and
on. If the error exists, contact
administrator.
Select [Continue] to continue
printing.
Select [Cancel] to cancel the job.
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.
Select [Continue] to continue
printing.
Select [Cancel] to cancel the job.
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.
Corrective Actions
The specified box cannot be found.
Job is canceled. Select [End].
The specified box is full, and no
further storage is available; Job is
canceled. Select [End]. Try to
perform the job again after printing
or deleting data from the box.
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