Kyocera ECOSYS M2040dn Operation Manual page 353

Troubleshooting > Troubleshooting
Error
Code
2102 Failed to send via FTP.
2103
Failed to send the e-mail.
2201 Failed to send the e-mail.
2202 Failed to send via FTP.
2203 Failed to send via SMB.
2231
2204 Failed to send the e-mail.
3101 Failed to send the e-mail.
Failed to send via FTP.
3201 Failed to send the e-mail.
0007 —
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
9181 —
Message
Check the network.
•
•
•
Check the following of the FTP server.
•
•
Check the network.
•
•
•
Check the network.
•
•
•
Check the e-mail size limit of the SMTP settings on
the Command Center RX.
Check the authentication methods of both the sender
and the recipient.
Check the network.
•
•
•
Check the SMTP user authentication method of the
recipient.
Turn the power switch off and back on. If this error
occurs several times, make a note of the displayed
error code and contact your service representative.
The scanned original exceeds the acceptable number
of pages of 999. Send the excess pages separately.
Corrective Actions
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
Is FTP available?
The server is not operating properly.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
10-29
Reference
Page
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page 2-51
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page 2-10
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