Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
A
Message
Abnormalities were
detected.
Access point was not
detected.
Add paper in cassette
#.
Add paper in
Multipurpose tray.
Adjusting Scanner.
Checkpoints
―
―
Is the indicated cassette out of
paper?
Are five or less envelopes
loaded in the cassette?
Is the paper of the selected size
loaded in the multipurpose tray?
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10-23
Corrective Actions
The error was detected. The
execution of the program is
stopped. Please contact to the
service representatives
Check if the access point has
been set correctly.
Load paper.
Select the available paper.
Select [Continue] to print.
Pull the cassette and loosen the
paper length and width guides
slightly.
Load paper.
Select the available paper.
Select [Continue] to print.
The machine is under the
adjustment to maintain its
quality. Please wait.
Reference
Page
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page 3-2
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page 3-11
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