Page 1: Service Manual
ECOSYS M2030dn/PN ECOSYS M2030dn ECOSYS M2530dn ECOSYS M2035dn ECOSYS M2535dn SERVICE MANUAL Published in February 2015 2PKSM067 Rev.7...
Page 2 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal. ATTENTION IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT.
Page 3: Revision History
Revision history Revision Date Pages Revised contents 12 November 2013 1-3-23, 1-3-65 Correction: FAX country code 9 January 2014 Contents Correction 1-3-19 to 24 Correction: U411 and U425 Address Correction 15 Febraury 2014 1-1-2 Correction: Amperage rating 1-2-1 Correction: Power supply specification 1-3-19, 1-3-20 Changed: Parts number of original 1-3-22 to 24...
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Page 5: Safety Precautions
Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
Page 6 Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below: DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
Page 7: Installation Precautions
1. Installation Precautions WARNING • Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current...................... •...
Page 8 2. Precautions for Maintenance WARNING • Always remove the power plug from the wall outlet before starting machine disassembly....• Always follow the procedures for maintenance described in the service manual and other related brochures............................• Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits.
Page 9 • Do not remove the ozone filter, if any, from the copier except for routine replacement....... • Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself......................•...
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Page 11: Table Of Contents
2PK/2PL/2PM/2PN-6 CONTENTS 1-1 Specifications 1-1-1 Specifications ........................1-1-1 1-1-2 Parts names .......................... 1-1-6 (1) Overall ..........................1-1-6 (2) Operation panel ........................ 1-1-7 (3) Option ..........................1-1-8 1-1-3 Machine cross section ......................1-1-9 1-2 Installation 1-2-1 Installation environment......................1-2-1 1-2-2 Unpacking..........................1-2-2 (1) Unpacking.........................
Page 12 (1) Precautions........................1-5-1 (2) Drum unit .......................... 1-5-1 (3) Toner ..........................1-5-1 (4) How to tell a genuine Kyocera toner container..............1-5-2 1-5-2 Outer covers .......................... 1-5-3 (1) Detaching and refitting the left cover and right cover ............1-5-3 1-5-3 Paper feed section......................... 1-5-6 (1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller) ..
Page 13 2PK/2PL/2PM/2PN-2 1-5-11 Document processor ......................1-5-51 (1) Detaching and refitting the DP rear cover and DP front cover ........1-5-51 (2) Detaching and refitting the DP drive PWB..............1-5-52 (3) Detaching and refitting the feed pulley and forwarding pulley ........1-5-53 (4) Detaching and refitting the separation pad assembly.............
Page 14 2PK/2PL/2PM/2PN-2 2-4 Appendixes 2-4-1 Appendixes ..........................2-4-1 (1) Wiring diagram ......................... 2-4-1 (2) Repetitive defects gauge ....................2-4-3 (3) Maintenance parts list....................... 2-4-4 (4) Firmware Environment Commands .................. 2-4-5 (5) Maintenance Commands....................2-4-13 INSTALLATION GUIDE PAPER FEEDER...
Page 15: Specifications
2PK/2PL/2PM/2PN 1-1 Specifications 1-1-1 Specifications Machine Specifications Item 3 in 1 model (without FAX) 4 in 1 model (with FAX) 30ppm 35ppm 30ppm 35ppm Type Desktop Printing method Electrophotography by semiconductor laser, single drum system Originals Sheet, Book, 3-dimensional objects (maximum original size: Folio/Legal) Original feed system Fixed Cassette...
Page 16 2PK/2PL/2PM/2PN Specifications Item 3 in 1 model (without FAX) 4 in 1 model (with FAX) 30ppm 35ppm 30ppm 35ppm Output tray capacity 150 sheets (80g/m Continuous copying 1 to 999 sheets Light source Exposure lamp (LED) Scanning system Flat bed scanning by CCD image sensor Photoconductor OPC drum (diameter 30 mm) Image write system...
Page 17 2PK/2PL/2PM/2PN-3 Specifications Item 3 in 1 model (without FAX) 4 in 1 model (with FAX) 30ppm 35ppm 30ppm 35ppm 120 V AC, 60 Hz, more than 8.0 A Rated input 220 - 240 V AC, 50 Hz, more than 4.2 A Paper feeder ×...
Page 18 2PK/2PL/2PM/2PN Scanner Item Specifications Windows Vista, Windows 7, Windows 8, Windows Server 2008, Windows Operating system Server 2012 Resolution 600 dpi, 400 dpi, 300 dpi, 200 dpi, 200 × 400 dpi, 200 × 100 dpi File format JPEG, TIFF, PDF, XPS B/W : 35 images/min Simplex Color: 14 images/min...
Page 19 2PK/2PL/2PM/2PN Document processor (Standard model only) Item Specifications Original feed method Automatic feed Supported original types Sheet originals Maximum: A4/Legal Original sizes Minimum : A5/Statement Simplex: 50 to 120 g/m Original weights Duplex : 50 to 110 g/m Loading capacity 50 sheets (50 to 80 g/m ) or less 490 ×...
Page 20: Parts Names
2PK/2PL/2PM/2PN-7 1-1-2 Parts names (1) Overall Figure 1-1-1 1. Platen (contact glass) 12. Paper stopper 23. Power switch 2. Original size Indicator plate 13. Paper width guides 24. Power cord connector 3. Operation panel 14. Cassette 25. Top cover 4. Top cover 15.
Page 21 2PK/2PL/2PM/2PN-7 (2) Operation panel 12 13 15 16 17 18 27 28 29 30 Figure 1-1-2 1. System menu/Counter key 11. Document Box key (LED) 22. Reset key (LED) 12. FAX key (LED) * 23. Attention indicator 2. Status/Job Cancel key (LED) 13.
Page 22 2PK/2PL/2PM/2PN-7 (3) Option System Kit Expention memory: for copy and printer General-purpose 144pin DIMM (1 slot) Card Authentication Kit(B) Network interface Kit (3in1 model only) IB-50 IB-51 (Wire less LAN) Figure 1-1-3 1. Machine 2. Paper feeder 1-1-8...
Page 23: Machine Cross Section
2PK/2PL/2PM/2PN 1-1-3 Machine cross section Paper path Paper path (option) Light path Figure 1-1-4 1. Cassette 8. Laser scanner unit (LSU) 2. MP tray 9. Transfer/separation section 3. Paper feed/conveying section 10. Fuser section 4. Toner container 11. Exit section 5.
Page 24 2PK/2PL/2PM/2PN Original path Light path Figure 1-1-5 14. Image scanner unit (ISU) 15. Document processor (DP) * * : Only model with Document Processor as standard 1-1-10...
Page 25: Installation Environment
2PK/2PL/2PM/2PN-3 1-2 Installation 1-2-1 Installation environment 1. Temperature: 10 to 32.5C/50 to 90.5F 2. Humidity: 15 to 80%RH 3. Power supply: 120 V AC, 10.0 A or more 220 - 240 V AC, 6.0 A or more 4. Power source frequency: 50 Hz 0.3%/60 Hz 0.3% 5.
Page 26: Unpacking
2PK/2PL/2PM/2PN 1-2-2 Unpacking (1) Unpacking Figure 1-2-2 1. Machine 11. Plastic bag 21. Safety guide 2 2. Outer case 12. Power cord 22. Toner OSHA leaflet * 3. Inner frame 13. Plastic bag (250 ´ 600) 23. EEA information leaflet ** 4.
Page 27: Removing The Tapes
2PK/2PL/2PM/2PN (2) Removing the tapes <Procedure> 1. Remove two tapes. 2. Open the sheet. Sheet Tape Tape Sheet Figure 1-2-3 3. Remove two tapes A. Tape A 4. Open the top cover. Top cover 5. Remove the tape B and then remove the spacer.
Page 28 2PK/2PL/2PM/2PN 7. Remove two tapes. Tape Tape Figure 1-2-5 8. Open the DP. 9. Remove the sheet. 10. Remove the paper. Sheet Paper Figure 1-2-6 1-2-4...
Page 29 2PK/2PL/2PM/2PN 11. Remove the tape A. 12. Move the lock lever to the position of Tape A release. * : When turning on power if the lock lever is not released, the error message is displayed. 13. Close the DP. 14.
Page 30: Installing The Expansion Memory (Option)
2PK/2PL/2PM/2PN 1-2-3 Installing the expansion memory (option) <Procedure> 1. Turn off the power switch and pull out the power cable. Caution: Do not insert or remove expansion memory while machine power is on. Doing so may cause damage to the machine and the expansion memory.
Page 31: Maintenance Mode
2PK/2PL/2PM/2PN 1-3 Maintenance Mode 1-3-1 Maintenance mode The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a maintenance item Start Enter “10871087” using Maintenance mode is entered. the numeric keys. Enter the maintenance item The maintenance item is selected.
Page 32: Maintenance Modes Item List
2PK/2PL/2PM/2PN-6 (2) Maintenance modes item list Item Initial Section Content of maintenance item setting General U000 Outputting an maintenance report U001 Exit Maintenance Mode U002 Setting the factory default data U004 Setting the machine number U010 Set Mainte ID U019 Firmware Version Initialization U021...
Page 33 2PK/2PL/2PM/2PN-6 Item Initial Section Content of maintenance item setting Image U402 Adjust Print Margin 4.0/3.0/3.0/3.9 processing U403 Adjust Scanning Margin(Table) 2.0/2.0/2.0/2.0 U404 Adjust Scanning Margin(DP) 3.0/2.5/3.0/4.0 U411 Auto Adj Scn U425 Set Target U600 Initializing all data U601 Initializing permanent data U603 Setting user data 1 DTMF...
Page 34 2PK/2PL/2PM/2PN-6 Item Initial Section Content of maintenance item setting U631 Setting communication control 2 Setting ECM transmission Setting ECM reception Setting the frequency of the CED signal 2100 U632 Setting communication control 3 Setting the DIS signal to 4 bytes Setting the short protocol transmission Setting the reception of a short protocol transmission Setting the CNG detection times in the fax/telephone auto...
Page 35 2PK/2PL/2PM/2PN-6 Item Initial Section Content of maintenance item setting U695 FAX function customize ON/OFF U699 Setting the software switches Others U901 Clr Paper FD Cnt U905 Option Cnt U910 Clearing the black ratio data U917 Setting backup data reading/writing U920 Chg Cnt U927 Clearing the all copy counts and machine life counts (one...
Page 36: Contents Of The Maintenance Mode Items
2PK/2PL/2PM/2PN (3) Contents of the maintenance mode items Item No. Description U000 Outputting an maintenance report Description Outputs lists of the current settings of the maintenance items and paper jam and service call occurrences. Outputs the event log. Also sends output data to the USB memory. Printing a report is disabled either when a job is remaining in the buffer or when [Pause All Print Jobs] is pressed to halt printing.
Page 37: Event Log
2PK/2PL/2PM/2PN Item No. Description U000 Event log Event Log 2013/05/31 15:15 Firmware version 2PN_2000.000.000 2013.05.31 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Paper Jam Log (11) Counter Log Count. Event Descriprions Data and Time J0100: C0000: T00: 1876543 0501.01.08.01.01 2013/03/02 11:11 J0105: C0001: T01: 166554 4020.01.08.01.01 2013/03/02 10:57...
Page 38 2PK/2PL/2PM/2PN Item No. Description U000 Detail of event log Items Description System version System date Engine soft version Engine boot version Operation panel mask version Machine serial number Paper Jam Count. Event Remembers 1 to 16 of The total page count Log code (2 digit, hexa- occurrence.
Page 39 2PK/2PL/2PM/2PN Item No. Description U000 Items Description Paper Jam 4208: Eject sensor non arrival jam (duplex) cont. 4209: Eject sensor non arrival jam (Mp tray) 4211: Eject sensor stay jam (cassette 1) 4212: Eject sensor stay jam (cassette 2) 4213: Eject sensor stay jam (cassette 3) 4218: Eject sensor stay jam (duplex) 4219: Eject sensor stay jam (MP tray) 4220: Eject sensor initial jam (Warm up)
Page 40 2PK/2PL/2PM/2PN Item No. Description U000 Items Description Paper Jam (c) Detail of paper size (Hexadecimal) cont. 00: (Not specified) 0B: B4 22: Special 1 01: Monarch 0C: Ledger 23: Special 2 02: Business 0D: A5R 24: A3 wide 03: International DL 0E: A6 25: Ledger wide 04: International C5...
Page 41 2PK/2PL/2PM/2PN Item No. Description U000 Items Description Maintenance Count. Item Remembers 1 to 8 of The total page count Code of mainte- occurrence of at the time of the nance replacing item replacement. If the replacement of the (1 byte, 2 categories) occurrence of the toner container.
Page 42 2PK/2PL/2PM/2PN-5 Item No. Description U000 Items Description (11) Counter Log (f) Paper jam (g) Self diagnostic (h) Maintenance item error replacing Comprised of Indicates the log Indicates the log Indicates the log three log coun- counter of paper jams counter of self diag- counter depending on ters including depending on loca-...
Page 43 2PK/2PL/2PM/2PN Item No. Description U002 Setting the factory default data Description Restores the machine conditions to the factory default settings. Purpose To move the image scanner unit to the home position. (position in which the frame can be fixed). Method 1.
Page 44 2PK/2PL/2PM/2PN-5 Item No. Description U010 Set Mainte ID Description Maintenance mode ID for markets is changed. Purpose The brittleness of a security function is improved by changing maintenance mode ID for markets. Method 1. Press the start key. 2. Select the item to be set. Display Description Change...
Page 45 2PK/2PL/2PM/2PN-5 Item No. Description U019 Firmware Version Description Displays the part number of the ROM fitted to each PWB. Purpose To check the part number or to decide, if the newest version of ROM is installed. Method 1. Press the start key. The ROM version are displayed. 2.
Page 46 2PK/2PL/2PM/2PN-5 Item No. Description U021 Memory initializing Description Initializes all settings, except those pertinent to the type of machine, namely each counter, ser- vice call history and mode setting. Also initializes backup RAM according to region specification selected in maintenance item U252 Setting the destination. Purpose To return the machine settings to their factory default.
Page 47 2PK/2PL/2PM/2PN-5 Item No. Description U034 Adjust Paper Timing Data Description Adjusts the leading edge registration or center line. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original. Make the adjustment if there is a regular error between the center lines of the copy image and original.
Page 48 2PK/2PL/2PM/2PN-5 Item No. Description U034 Caution Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in maintenance mode. U066 U071 U034 (P.1-3-21) (P.1-3-25) Adjustment: [LSU Out Left] 1. Press the system menu key. 2.
Page 49 2PK/2PL/2PM/2PN-5 Item No. Description U065 Adjust Scanner Motor Speed Description Adjusts the magnification of the original scanning. Purpose Make the adjustment if the magnification in the main scanning direction is incorrect. Make the adjustment if the magnification in the auxiliary scanning direction is incorrect. Method 1.
Page 50 2PK/2PL/2PM/2PN-5 Item No. Description U065 Adjustment: [Sub Scan] 1. Change the setting value using the left/rigrt keys or numeric keys. For copy example 1, increase the value. For copy example 2, decrease the value. Increasing the value makes the image longer, while decreasing the value makes the image shorter.
Page 51 2PK/2PL/2PM/2PN-5 Item No. Description U066 Adjust Table Leading Edge Timing Description Adjusts the scanner leading edge registration of the original scanning. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original.
Page 52 2PK/2PL/2PM/2PN-5 Item No. Description U067 Adjust Table Center Description Adjusts the scanner center line of the original scanning. Purpose Make the adjustment if there is a regular error between the center lines of the copy image and original. Adjustment 1. Press the start key. 2.
Page 53 2PK/2PL/2PM/2PN-5 Item No. Description U068 Adjust DP Scan Position Description Adjusts the position for scanning originals from the DP. Performs the test copy at the four scan- ning positions after adjusting. Purpose Used when the image fogging occurs because the scanning position is not proper when the DP is used.
Page 54 2PK/2PL/2PM/2PN-5 Item No. Description U070 Adjust DP Motor Speed Description Adjusts the DP original scanning speed. Purpose Make the adjustment if the magnification is incorrect in the auxiliary scanning direction when the DP is used. Adjustment 1. Press the start key. 2.
Page 55 2PK/2PL/2PM/2PN-5 Item No. Description U071 Adjust DP Leading Edge Timing Description Adjusts the DP original scanning timing. Purpose Make the adjustment if there is a regular error between the leading or trailing edges of the origi- nal and the copy image when the DP is used. Method 1.
Page 56 2PK/2PL/2PM/2PN-5 Item No. Description U071 Adjustment: Leading edge registration 1. Change the setting value using the cursor left/right keys or numeric keys. For copy example 1, increase the value. For copy example 2, decrease the value. Increasing the value moves the image forward and decreasing the value moves the image backward.
Page 57 2PK/2PL/2PM/2PN-5 Item No. Description U072 Adjust DP Original Center Description Adjusts the scanning start position for the DP original. Purpose Make the adjustment if there is a regular error between the centers of the original and the copy image when the DP is used. Adjustment 1.
Page 58 2PK/2PL/2PM/2PN-5 Item No. Description U130 Set Toner Install Description To set ON/OFF of the toner installation mode. Purpose Toner installation is performed at the time of a machine setup. Setting 1. Press the start key. 2. Select [Mode]. 3. Set at On or Off. 4.
Page 59 2PK/2PL/2PM/2PN-5 Item No. Description U203 Checking DP operation Description Simulates the original conveying operation separately in the DP. Purpose To check the DP operation. Method 1. Press the start key. 2. Place an original in the DP if running this simulation with paper. 3.
Page 60 2PK/2PL/2PM/2PN Item No. Description U222 Setting the IC card type Description Sets the type of IC card. Purpose To change the type of IC card. Setting 1. Press the start key. 2. Select the item using the cursor up/down keys. Display Description OTHER...
Page 61 2PK/2PL/2PM/2PN Item No. Description U251 Checking/clearing the maintenance count Description Displays, clears and changes the maintenance count. Purpose To check the maintenance count. Also to clear the count during maintenance service (replacing the maintenance kit). Method 1. Press the start key. The maintenance count is displayed. Setting 1.
Page 62 2PK/2PL/2PM/2PN Item No. Description U252 Setting the destination Description Switches the operations and screens of the machine according to the destination. Purpose To be executed after initializing the backup RAM, in order to return the setting to the value before replacement or initialization.
Page 63 2PK/2PL/2PM/2PN-5 Item No. Description U260 Selecting the timing for copy counting Description Changes the copy count timing for the total counter and other counters. Purpose To be set according to user request. Setting 1. Press the start key. 2. Select the copy count timing using the cursor up/down keys. Display Description FEED...
Page 64 2PK/2PL/2PM/2PN Item No. Description U332 Setting the size conversion factor Description Sets the coefficient of nonstandard sizes in relation to the A4/Letter size. The coefficient set here is used to convert the black ratio in relation to the A4/Letter size and to display the result in user simulation.
Page 65 2PK/2PL/2PM/2PN-5 Item No. Description U346 Selecting Sleep Mode Description Switches configurations for sleep modes. Purpose Use this to switch configurations for sleep modes. Method 1. Press the start key. 2. Select the item to set. Display Description Timer/Sleep Level Undisplayed setting of BAM conformity Timer change and Sleep Level Auto Sleep On/Off setting of an Auto Sleep function...
Page 66 2PK/2PL/2PM/2PN-5 Item No. Description U402 Adjust Print Margin Description Adjusts margins for image printing. Purpose Make the adjustment if margins are incorrect. Adjustment 1. Press the start key. 2. Press the system menu key. 3. Press the start key to output a test pattern. 4.
Page 67: Adjust Scanning Margin(Table)
2PK/2PL/2PM/2PN-5 Item No. Description U403 Adjust Scanning Margin(Table) Description Adjusts margins for scanning the original on the contact glass. Purpose Make the adjustment if margins are incorrect. Adjustment 1. Press the start key. 2. Press the system menu key. 3. Place an original and press the start key to make a test copy. 4.
Page 68: U404 Adjust Scanning Margin(Dp)
2PK/2PL/2PM/2PN-5 Item No. Description U404 Adjust Scanning Margin(DP) Description Adjusts margins for scanning the original from the DP. Purpose Make the adjustment if margins are incorrect. Adjustment 1. Press the start key. 2. Press the system menu key. 3. Place an original on the DP and press the start key to make a test copy. 4.
Page 69: U411 Auto Adj Scn
2PK/2PL/2PM/2PN-5 Item No. Description U411 Auto Adj Scn Description Uses a specified original and automatically adjusts the following items in the scanner and the DP scanning sections. Scanner section: Original size magnification, leading edge timing, center line, input gamma, input gamma in monochrome mode and matrix.
Page 70 2PK/2PL/2PM/2PN-3 Item No. Description U411 Method: Table To Automaticary enter the target value : Usually, it adjusts here. 1. Set a specified original (P/N: 302NM94340) on the platen. 2. Enter maintenance item U411. 3. Select [Target]. 4. Select [Auto] and press the start key. 5.
Page 71 2PK/2PL/2PM/2PN-2 Item No. Description U411 Error Codes Codes Description Black band is not detected (scanner main scanning direction near end) Black band is not detected (scanner auxiliary scanning direction trailing edge) Black band is not detected (DP main scanning direction far end) Black band is not detected (DP main scanning direction near end) Black band is not detected (DP auxiliary scanning direction leading edge) Black band is not detected (DP auxiliary scanning direction leading edge...
Page 72: U425 Set Target
2PK/2PL/2PM/2PN-3 Item No. Description U425 Set Target Description Enters the lab values that is indicated on the back of the chart (P/N: 302NM94340) used for adjustment. Purpose Performs data input in order to correct for differences in originals during automatic adjustment. Method 1.
Page 73 2PK/2PL/2PM/2PN-3 Item No. Description U425 Setting: [Adjust Original] *: This setting is usually unnecessary. Display Description Setting range Initial setting Dist1 Sets the adjustment value of a leading 4.0 to 6.0 edge. Dist2 Sets the adjustment value of a left edge. 9.0 to 11.0 10.0 Dist3...
Page 74 2PK/2PL/2PM/2PN-3 Item No. Description U425 Setting: [DP] *: This setting is usually unnecessary. Display Description Setting range Initial setting Lead A value of length of detecting the lead- 14.0 to 16.0 15.0 ing edge. Main Scan A value of width of main scan. 14.0 to 16.0 15.0 Sub Scan...
Page 75 2PK/2PL/2PM/2PN-3 Item No. Description U600 Initializing all data Description Initializes software switches and all data in the backup data on the FAX control PWB, according to the destination and OEM. Executes the check of the file system, when abnormality of the file system is detected, initializes the file system, communication past record and register setting contents.
Page 76: U601 Initializing Permanent Data
2PK/2PL/2PM/2PN-3 Item No. Description U601 Initializing permanent data Description Initializes software switches on the FAX control PWB according to the destination and OEM. Purpose To initialize the FAX control PWB without changing user registration data. Method 1. Press the start key. The screen for entering the destination code and OEM code is displayed.
Page 77: U605 Clearing Data
2PK/2PL/2PM/2PN Item No. Description U604 Setting user data 2 Description Makes user settings to enable the use of the machine as a fax. Purpose Use this if the user wishes to adjust the number of rings that occur before the unit switches into fax receiving mode when fax/telephone auto-select is enabled.
Page 78: Setting System 1
2PK/2PL/2PM/2PN Item No. Description U610 Setting system 1 Description Makes settings for fax reception regarding the sizes of the fax paper and received images and automatic printing of the protocol list. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description CUT LINE:100%...
Page 79 2PK/2PL/2PM/2PN Item No. Description U610 Setting the number of lines to be ignored when receiving a fax (A4R/LetterR) in the auto reduction mode Sets the maximum number of lines to be ignored if the received data volume exceeds the record- ing capacity when the data is recorded in the auto reduction mode onto A4R or LetterR paper under the conditions below.
Page 80: U611 Setting System
2PK/2PL/2PM/2PN Item No. Description U611 Setting system 2 Description Sets the number of adjustment lines for automatic reduction. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description ADJ LINES Sets the number of adjustment lines for automatic reduction.
Page 81: U612 Setting System
2PK/2PL/2PM/2PN Item No. Description U612 Setting system 3 Description Makes settings for fax transmission regarding operation and automatic printing of the protocol list. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description AUTO REDUCTION...
Page 82: U620 Setting The Remote Switching Mode One
2PK/2PL/2PM/2PN Item No. Description U612 Selecting if detection of trail edge margin is to be performed This determines whether trailing edge margin is detected (to prevent image from being mutilated) while printing a received Fax. 1. Select the setting using the cursor left/right keys. Display Description The trail edge margin is detected.
Page 83: U625 Setting The Transmission System
2PK/2PL/2PM/2PN Item No. Description U625 Setting the transmission system 1 Description Makes settings for the auto redialing interval and the number of times of auto redialing. Purpose Change the setting to prevent the following problems: fax transmission is not possible due to too short redial interval, or fax transmission takes too much time to complete due to too long redial interval.
Page 84 2PK/2PL/2PM/2PN Item No. Description U630 Setting communication control 1 Description Makes settings for fax transmission regarding the communication. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description TX SPEED Sets the communication starting speed.
Page 85 2PK/2PL/2PM/2PN Item No. Description U630 Setting the reception speed Sets the reception speed that the sender is informed of using the DIS or NSF signal. When the destination unit has V.34 capability, V.34 is selected, regardless of the setting. 1. Select the setting using the cursor up/down keys. Display Description 14400bps...
Page 86: Setting Ecm Transmission On
2PK/2PL/2PM/2PN Item No. Description U631 Setting communication control 2 Description Makes settings regarding fax transmission. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description ECM TX Sets ECM transmission. ECM RX Sets ECM reception.
Page 87: U632 Setting Communication Control
2PK/2PL/2PM/2PN Item No. Description U632 Setting communication control 3 Description Makes settings for fax transmission regarding the communication. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description DIS 4BYTE Sets the DIS signal to 4 bytes.
Page 88: U633 Setting Communication Control
2PK/2PL/2PM/2PN Item No. Description U632 Setting the CNG detection times in the fax/telephone auto select mode Sets the CNG detection times in the fax/telephone auto select mode. 1. Select the setting using the cursor up/down keys. Display Description 1TIME Detects CNG once. 2TIMES Detects CNG twice.
Page 89: Setting The Number Of Times Of Dis Signal Reception Once
2PK/2PL/2PM/2PN Item No. Description U633 Setting the V.34 symbol speed (3429 Hz) Sets if the V.34 symbol speed 3429 Hz is used. 1. Select the setting using the cursor up/down keys. Display Description V.34 symbol speed 3429 Hz is used. V.34 symbol speed 3429 Hz is not used.
Page 90: U634 Setting Communication Control
2PK/2PL/2PM/2PN Item No. Description U634 Setting communication control 5 Description Sets the maximum number of error bytes judged acceptable when receiving a TCF signal. Used as a measure to ease transmission conditions if transmission errors occur. Setting 1. Press the start key. 2.
Page 91: U641 Setting Communication Time
2PK/2PL/2PM/2PN Item No. Description U641 Setting communication time 2 Description Sets the time-out time for fax transmission. Purpose To improve transmission performance for international communications mainly. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description T0 TIME OUT...
Page 92: Setting The T2 Time-Out Time
2PK/2PL/2PM/2PN Item No. Description U641 Setting the T2 time-out time The T2 time-out time decides the following. From CFR signal output to image data reception From image data reception to the next signal reception In ECM, from RNR signal detection to the next signal reception 1.
Page 93: Setting The Tb2 Time-Out Time
2PK/2PL/2PM/2PN Item No. Description U641 Setting the Tb2 time-out time In the fax/telephone auto select mode, sets the time to start ringing an operator through the con- nected telephone after receiving a call as a fax machine (see figure 1-3-17). In the fax/telephone auto select mode, change the setting when fax reception is unsuccessful or a telephone fails to receive a call.
Page 94 2PK/2PL/2PM/2PN Item No. Description U650 Setting modem 1 Description Sets the G3 cable equalizer. Sets the modem detection level. Purpose Perform the following adjustment to make the equalizer compatible with the line characteristics. To improve the transmission performance when a low quality line is used. Method 1.
Page 95: 220-240 V)
2PK/2PL/2PM/2PN Item No. Description U651 Setting modem 2 Description Sets the modem output level. Sets the DTMF output level of a push-button dial telephone. Purpose Used if problems occur when sending a signal with a push-button dial telephone. Setting 1. Press the start key. 2.
Page 96 2PK/2PL/2PM/2PN Item No. Description U660 Setting the NCU Description Makes setting regarding the network control unit (NCU). Purpose To be set when installing the facsimile kit. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description EXCHANGE...
Page 97 2PK/2PL/2PM/2PN Item No. Description U660 Setting busy tone detection When a fax signal is sent, sets whether the line is disconnected immediately after a busy tone is detected, or the busy tone is not detected and the line remains connected until T0 time-out time. Fax transmission may fail due to incorrect busy tone detection.
Page 98 2PK/2PL/2PM/2PN Item No. Description U670 Outputting lists Description Outputs a list of data regarding fax transmissions. Printing a list is disabled either when a job is remaining in the buffer or when [Pause All Print Jobs] is pressed to halt printing. Purpose To check conditions of use, settings and transmission procedures of the fax.
Page 99 2PK/2PL/2PM/2PN Item No. Description U695 FAX function customize Description Sets fax batch transmission ON/OFF. Also changes the print size priority at the time of small size reception. Purpose To be executed as required. Setting 1. Select the setting using the cursor up/down keys. Display Description FAX BULK TX...
Page 100 2PK/2PL/2PM/2PN Item No. Description U699 Setting the software switches Description Sets the software switches on the FAX control PWB individually. Purpose To change the setting when a problem such as split output of received originals occurs. Since the communication performance is largely affected, normally this setting need not be changed.
Page 101 2PK/2PL/2PM/2PN Item No. Description U699 <Communication time setting> Item 76543210 T3 timeout setting 76543210 T4 timeout setting (automatic equipment) 76543210 T5 timeout setting 76543210 Time before transmission of CNG (1100 Hz) signal 76543210 T0 timeout setting (manual equipment) 7 Phase C timeout in ECM reception 76543210 Timeout 1 in countermeasures against echo 76543210 Timeout for FSK detection start in V.8 <Modem setting>...
Page 102 2PK/2PL/2PM/2PN-5 Item No. Description U901 Clr Paper FD Cnt Description Displays copy counts by paper feed locations. Purpose To check the time to replace consumable parts. Method 1. Press the start key. The counts by paper feed locations are displayed. Display Description MP tray...
Page 103 2PK/2PL/2PM/2PN Item No. Description U910 Clearing the black ratio data Description Clears the accumulated black ratio data for A4 sheet. Purpose To clear data as required at times such as during maintenance service. Method 1. Press the start key. 2. Select [ALL CLEAR] using the cursor up/down keys. 3.
Page 104 2PK/2PL/2PM/2PN Item No. Description U917 Setting backup data reading/writing Description Retrieves the backup data to a USB memory from the machine; or writes the data from the USB memory to the machine. Purpose To store and write data when replacing the control PWB. Method 1.
Page 105 2PK/2PL/2PM/2PN Item No. Description U917 Error Codes Codes Description Codes Description e002 Parameter error e31e User managements error e003 File write error e31f User managements open error e004 File initialization error e320 User managements error e005 File error e410 Box file open error e006 Processing error e411...
Page 106 2PK/2PL/2PM/2PN-5 Item No. Description U917 Error Codes Codes Description Codes Description d000 Unspecified error d00b File reading error d001 HDD unavailable d00c File writing error d002 USB memory is not inserted d00d File copy error d003 File for writing is not found in the USB d00e File compressed error d004...
Page 107 2PK/2PL/2PM/2PN-5 Item No. Description U920 Chg Cnt Description Checks the copy counts. Purpose To check the copy counts. Method 1. Press the start key. 2. Select the item to be check. * : The current counts are displayed. Display Description B/W Copy Count value of black/white copy B/W Prn...
Page 108 2PK/2PL/2PM/2PN-5 Item No. Description U928 Life Cnt Description Displays the machine life counts. Purpose To check the machine life counts. Method 1. Press the start key. The current machine life counts is displayed. Display Description Machine life counts Completion Press the stop key. The screen for selecting a maintenance item No. is displayed. U977 Data capture mode Description...
Page 109 2PK/2PL/2PM/2PN-5 Item No. Description U995 Mem Data Indi Description Displays the memory data. Purpose To check the memory data. Method 1. Press the start key. 2. Select [Print Engine]. Display Description Print Engine A display and setup of the Engine section memory 3.
Page 110: Service Mode
2PK/2PL/2PM/2PN 1-3-2 Service mode The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a service mode Start Press the System Menu/Counter key. The Sys. Menu/Count. menu appears. Select [Adjust/Maint.] using the cursor The Adjust/Maint.
Page 111: Description Of Service Mode
2PK/2PL/2PM/2PN (2) Description of service mode Service items Description Service Status Printing a status page for service purpose Description Prints a status page for service purpose. The status page includes various settings and service cumulative. Purpose To acquire the current printing environmental parameters and cumulative information. Method 1.
Page 112: Service Status Page
2PK/2PL/2PM/2PN Service items Description Service status page (1) Service Status Page 2013/06/07 15:15 Firmware version 2PN_2000.000.000 2013.06.07 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Controller Information FAX Information Memory status (26) Rings (Normal) Standard Size 2.0 GB (27) Rings (FAX/TEL) Option Slot 128.0 KB (28) Rings (TAD) Total Size...
Page 113: Engine Information
2PK/2PL/2PM/2PN Service items Description Service status page (2) Service Status Page 2013/06/07 15:15 Firmware version 2PN_2000.000.000 2013.06.07 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Engine Information Send Information (35) (40) NVRAM Version _1F31255_1F31255 Date and Time 10/06/30 (36) (41) Scanner Version 2PN_1200.001.089 Address (37) FAX Slot1 FAX BOOT Version 2PN_5000.001.001...
Page 114 2PK/2PL/2PM/2PN Service items Description Detail of service status page Description Supplement Firmware version System date Engine soft version Engine boot version Operation panel mask version Machine serial number Standard memory size Optional memory size Total memory size (10) Local time zone (11) Report output date Day/Month/Year hour:minute...
Page 115 2PK/2PL/2PM/2PN Service items Description Description Supplement (29) Option DIMM Size (30) FRPO Setting (31) RP code Code the engine software version and the date of update. (32) RP code Code the main software version and the date of update. (33) RP code Code the engine software version and the date of the previous update.
Page 116 2PK/2PL/2PM/2PN-3 Service items Description Description Supplement (42) Destination information (43) Area information (44) Margin settings Top margin/Left margin (44) Margin/Page length/Page width Top margin integer part/Top margin decimal part/ settings Left margin integer part/Left margin decimal part/ (46) Life counter (The first line) Machine life/MP tray/Cassette 1/Cassette 2/ Cassette 3 /Duplex Life counter (The second line)
Page 117 2PK/2PL/2PM/2PN-7 Service items Description Description Supplement (60) RFID information (61) RFID reader/writer version infor- mation (62) Soft version of the optional paper feeder (63) Version of the optional message (64) Maintenance information (65) Toner low setting 0: Enabled 1: Disabled (66) Toner low detection level 5 to 100 (%)
Page 118 2PK/2PL/2PM/2PN Service items Description Network Status Printing a status page for network Description Prints a status page for network. Purpose To acquire the detailed network setting information. Method 1. Enter the Service Setting menu. 2. Select [Network Status] using the cursor up/down keys. 3.
Page 119 2PK/2PL/2PM/2PN Service items Description Test Page Printing a test page Description The halftones of sixteen different levels are printed for test. Purpose The developmental time of image error, the test print is performed for judgement of the engine-side or the scanner-side. Method 1.
Page 120 2PK/2PL/2PM/2PN-1 Service items Description FAX country FAX Country Code code Description Initializes software switches and all data in the backup data on the FAX control PWB, according to the destination. Purpose To initialize the FAX control PWB. Method 1. Enter the Service Setting menu. 2.
Page 121 2PK/2PL/2PM/2PN Service items Description FAX call Setting FAX call setting Description Selects if a fax is to be connected to either a PBX or public switched telephone network. Selects the mode to connect an outside call when connected to a PBX. Access code registration for connection to PSTN.
Page 122 2PK/2PL/2PM/2PN Service items Description Remote Setting remote diagnostics diagnostics Description Sets the remote diagnostics. Purpose Used to establish communication between the machine and the service facility when a problem is encounted. Method 1. Enter the Service Setting menu. 2. Select [Remote Diag.Set.] using the cursor up/down keys. 3.
Page 123: Paper Misfeed Detection
2PK/2PL/2PM/2PN 1-4 Troubleshooting 1-4-1 Paper misfeed detection (1) Paper misfeed indication When a paper misfeed occurs, the machine immediately stops printing and displays the paper misfeed mes- sage on the operation panel. To remove paper misfed in the machine, pull out the paper cassette, open the front cover, rear cover or duplexer’s cover, or remove the drum unit.
Page 124: Paper Misfeed Detection Condition
2PK/2PL/2PM/2PN (2) Paper misfeed detection condition 1: Registration sensor (RS) 2: Paper sensor (PS) 3: MP paper sensor (MPPS) 4: Exit sensor (ES) 5: PF paper feed sensor 1 (PFPFS1) 6: PF paper sensor 1 (PFPS1) 7: PF paper feed sensor 2 (PFPFS2) 8: PF paper sensor 2 (PFPS2) 9: DP document sensor (DPOS) 10: DP timing sensor (DPTS)
Page 125 2PK/2PL/2PM/2PN Code Contents Conditions location* 0100 Secondary paper feed Secondary paper feed request given by the con- request time out troller is unreachable. 0101 Waiting for process package Process package won’t be ready. to be ready 0105 Registration sensor not Activation of the registration sensor (on/off) is detected undetected for 90 s during printing.
Page 126 2PK/2PL/2PM/2PN Code Contents Conditions location* 4012 Registration sensor stay jam The registration sensor (RS) does not turn off dur- ing paper feed from cassette 2. 4013 The registration sensor (RS) does not turn off dur- ing paper feed from cassette 3. 4020 When a power supply is turned on, the registration sensor (RS) does not turn off.
Page 127 2PK/2PL/2PM/2PN Code Contents Conditions location* 4301 Duplex sensor non arrival The eject sensor (ES) does not turn on after a switchback start, during paper feed from cassette 4302 The eject sensor (ES) does not turn on after a switchback start, during paper feed from cassette 4303 The eject sensor (ES) does not turn on after a switchback start, during paper feed from cassette...
Page 128: Self-Diagnostic Function
2PK/2PL/2PM/2PN 1-4-2 Self-diagnostic function (1) Self-diagnostic function This machine is equipped with self-diagnostic function. When a problem is detected, the machine stops print- ing and display an error message on the operation panel. An error message consists of a message prompting a contact to service personnel, total print count, and a four-digit error code indicating the type of the error.
Page 129: Self Diagnostic Codes
2PK/2PL/2PM/2PN (2) Self diagnostic codes Remarks Check procedures Code Contents Causes /corrective measures 0030 FAX control PWB system error Defective FAX Replace the FAX control PWB (See Processing with the fax software control PWB. page 1-5-48). was disabled due to a hardware problem.
Page 130 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures 0180 Machine number mismatch The main PWB U004 Setting the machine number Machine number of main and engine or the engine (See page 1-3-12). does not match. PWB were exchanged. Data damage of Contact the Service Administrative Divi- control PWB sion.
Page 131 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures 0870 FAX control PWB to control PWB Improper installa- Reinstall the FAX control PWB (See high capacity data transfer prob- tion FAX control page 1-5-48). PWB. High-capacity data transfer between Defective FAX Replace the FAX control PWB or control the FAX control PWB and the control control PWB or...
Page 132 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures 2620 PF paper feed motor error Defective har- Reinsert the connector. Also check for (Paper feeder) ness between PF continuity within the connector har- The PF paper feed motor of cassette paper feed motor ness.
Page 133 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures 3200 Exposure lamp error Defective FFC Reinsert the FFC. Also check for conti- The exposure lamp is not turned on. between scan- nuity within the FFC. If none, remedy or ner PWB replace the FFC.
Page 134 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures 3500 CPU - ASIC (CCD PWB) communi- Defective FFC Replace the image scanner unit (ISU) cation error between CCD (See page 1-5-21). An error code is detected. PWB (YC1) and control PWB (YC8).
Page 135 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures 6000 Broken Fuser heater wire Poor contact in Reinsert the connector (See page 1-5- The fuser temperature does not rise the fuser therm- 32). after the Fuser heater has been istor connector turned on.
Page 136 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures 6400 Zero cross signal error Defective har- Reinsert the connector. Also check for The zero cross signal does not ness between continuity within the connector har- reach the control PWB for specified high voltage ness.
Page 137 2PK/2PL/2PM/2PN Remarks Check procedures Code Contents Causes /corrective measures F000 Control PWB - Operation panel Defective har- Reinsert the connector. Also check for PWB communication error ness between continuity within the connector har- operation panel ness. If none, remedy or replace the PWB (YC1) and harness.
Page 138: Image Formation Problems
2PK/2PL/2PM/2PN 1-4-3 Image formation problems (1)Completely (2)All-black print- (3)Dropouts. (4)Black dots. (5)Black horizontal blank printout. out. streaks. See page 1-4-17 See page 1-4-18 See page 1-4-18 See page 1-4-19 See page 1-4-19 (6)Black vertical (7)Unsharpness. (8)Gray back- (9)Dirt on the top (10)Undulated streaks.
Page 139: Completely Blank Printout
2PK/2PL/2PM/2PN (1) Completely blank printout. Print example Causes Check procedures/corrective measures Connection failure with DP con- If a blank copy is made because the original loaded in nector. the DP is not fed after the Start key is pressed: Turn the power switch off, investigate the DP connector connection, and firmly connect the DP connector.
Page 140: All-Black Printout
2PK/2PL/2PM/2PN (2) All-black printout. Print example Causes Check procedures/corrective measures Defective main charger unit. Open the front cover and check that the drum unit and developer unit are correctly seated (See page 1-5-28 and 1-5-27). Investigate that the terminals between the main charger unit and the drum unit are not in loose contact (See page 1-5-28) Poor contact of main charger ter-...
Page 141: Black Dots
2PK/2PL/2PM/2PN (4) Black dots. Print example Causes Check procedures/corrective measures Defective drum unit or developer If the defects occur at regular intervals of 94 mm/3 " 11/16 unit. (See page 2-4-3), the problem may be the damaged drum (in the drum unit). Replace drum unit (See page 1- 5-28).
Page 142: Unsharpness
2PK/2PL/2PM/2PN (7) Unsharpness. Print example Causes Check procedures/corrective measures Defective paper specifications. Replace paper with the one that satisfies the paper specification. Defective transfer roller installa- The transfer roller must be supported by the bushes at tion. the both ends. Clean the bush to remove oil and debris. Replace the transfer roller if necessary (See page 1-5- 30).
Page 143: Undulated Printing At The Right Edge (Scanning Start Position)
2PK/2PL/2PM/2PN (10) Undulated printing at the right edge (scanning start position). Print example Causes Check procedures/corrective measures Defective polygon motor (laser Replace the laser scanner unit (See page 1-5-17). scanner unit). Defective control PWB. Replace the control PWB (See page 1-5-37). This vertical line should be straight.
Page 144: Electric Problems
2PK/2PL/2PM/2PN 1-4-4 Electric problems Problem Causes Check procedures/corrective measures (1)The machine 1. No electricity at the Measure the input voltage. does not operate power outlet. when the power 2. The power cord is Check the contact between the power plug and the outlet. switch is turned on.
Page 145 2PK/2PL/2PM/2PN Problem Causes Check procedures/corrective measures (4)Registration 1. Broken registration Check for continuity across the coil. If none, replace the clutch does not clutch coil. registration clutch. operate. 2. Defective harness Reinsert the connector. Also check for continuity within the between registration connector harness.
Page 146 2PK/2PL/2PM/2PN Problem Causes Check procedures/corrective measures (8)Duplex solenoid 1. Broken duplex sole- Check for continuity across the coil. If none, replace the does not operate. noid coil. duplex solenoid. 2. Defective harness Reinsert the connector. Also check for continuity within the between duplex sole- connector harness.
Page 147: Mechanical Problems
2PK/2PL/2PM/2PN 1-4-5 Mechanical problems Problem Causes/check procedures Corrective measures (1)No primary paper Check if the surfaces of the paper feed Clean with isopropyl alcohol. feed. roller is dirty with paper powder. Check if the paper feed roller is Check visually and replace any deformed.
Page 148: Send Error Code
2PK/2PL/2PM/2PN 1-4-6 Send error code This section describes the scanning errors and descriptions, preventive actions, as well as corrective actions. Error codes not described here could fall within software errors. If such an error is encountered, turn power off then on, and advise the service representative. (1) Scan to SMB error codes Code Contents...
Page 149: Scan To Ftp Error Codes
2PK/2PL/2PM/2PN (2) Scan to FTP error codes Code Contents Check procedures/corrective measures 1101 FTP server does not exist on the net- 1. Check the FTP server name. work. 2. Confirm device's network parameters. 3. Confirm the parameters of the network to which the device is connected are correct.
Page 150 2PK/2PL/2PM/2PN Code Contents Check procedures/corrective measures 2231 Connection with the FTP server has 1. Confirm device's network parameters. failed. 2. Confirm the network parameters the device is con- (FTPS communication) nected. 3101 FTP server responded with an error. 1. Confirm device's network parameters. 2.
Page 151: Scan To E-Mail Error Codes
2PK/2PL/2PM/2PN-3 (3) Scan to E-mail error codes Code Contents Check procedures/corrective measures 1101 SMTP/POP3 server does not exist on 1. Check the SMTP/POP3 server name. the network. 2. Confirm device's network parameters. 3. Confirm the parameters of the network to which the device is connected are correct.
Page 152 2PK/2PL/2PM/2PN-3 Code Contents Check procedures/corrective measures 3201 No SMTP authentication is found. 1. Check the SMTP server. 2. The device supports SMTP authentication services including CRAM-MD5, DIGEST-MD5, PLAIN and LOGIN. 4803 Failed to establish the SSL session. 1. Verify the self certificate of the device. 2.
Page 153: Error Codes
2PK/2PL/2PM/2PN 1-4-7 Error codes (1) Error code Error codes are listed on the communication reports, activity report, etc. The codes consist of an error code indication U followed by a 5-digit number. (Error codes for V34 communication errors start with an E indica- tion, followed by five digits.) The upper three of the five digits indicate general classification of the error and its cause, while the lower two indicate the detailed classification.
Page 154: Table Of General Classification
2PK/2PL/2PM/2PN (2) Table of general classification Error code Description U00000 No response or busy after the set number of redials. U00100 Transmission was interrupted by a press of the stop/clear key. U00200 Reception was interrupted by a press of the stop/clear key. U00300 Recording paper on the destination unit has run out during transmission.
Page 155 2PK/2PL/2PM/2PN Error code Description U03300 In polling reception from a unit of our make, operation was interrupted due to a mismatch in permit ID or telephone number. Or, in interoffice subaddress-based bulletin board reception, operation was interrupted due to a mismatch in permit ID or telephone num- ber.
Page 156 2PK/2PL/2PM/2PN Error code Description U12000 Relay broadcast was requested from a command station but memory overflowed during reception. Or, in subaddress-based relay reception, memory overflowed. U12100 Relay was commanded but memory overflowed in the destination unit (relay station). U14000 Memory overflowed during confidential reception. Or, in subaddress-based confidential reception, memory overflowed.
Page 157: U004Xx Error Code Table: Interrupted Phase B
2PK/2PL/2PM/2PN (2-1) U004XX error code table: Interrupted phase B Error code Description U00420 A relay request was received from the host center but interrupted because of a mismatch in permit ID or telephone number. U00421 Subaddress-based relay reception was interrupted because of a mismatch in the speci- fied subaddress relay box number.
Page 158: U006Xx Error Code Table: Problems With The Unit
2PK/2PL/2PM/2PN (2-2) U006XX error code table: Problems with the unit Error code Description U00600 The document processor cover is open. U00601 Document jam or the document length exceeds the maximum. U00602 Image scanning section problem. U00603 No document feed. U00604 Document length exceeded the limit of the bitmap memory capacity.
Page 159: U010Xx Error Code Table: G3 Transmission
2PK/2PL/2PM/2PN (2-5) U010XX error code table: G3 transmission Error code Description U01000 An FTT signal was received for a set number of times after TCF signal transmission at 2400 bps. Or, an RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400 bps.
Page 160 2PK/2PL/2PM/2PN Error code Description U01040 A DCN or other inappropriate signal was received during standby for DIS signal recep- tion. U01041 A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between units of our make). U01042 A DCN signal was received after transmission of a DCS, TCF signal.
Page 161: U011Xx Error Code Table: G3 Reception
2PK/2PL/2PM/2PN (2-6) U011XX error code table: G3 reception Error code Description U01100 Function of the unit differs from that indicated by a DCS signal. U01101 Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal. U01102 A DTC (NSC) signal was received when no transmission data was in the unit.
Page 162: U017Xx Error Code Table: V.34 Transmission
2PK/2PL/2PM/2PN Error code Description U01152 A DCN signal was received after transmission of a CTR signal (ECM). U01153 A DCN signal was received after transmission of an ERR signal (ECM). U01154 A DCN signal was received after transmission of an RNR signal (ECM). U01155 A DCN signal was received after transmission of an SPA signal (short protocol).
Page 163: U018Xx Error Code Table: V.34 Reception
2PK/2PL/2PM/2PN (2-8) U018XX error code table: V.34 reception Error code Description U01800 A communication error occurred in phase 2 (line probing). U01810 A communication error occurred in phase 3 (primary channel equivalent device training). U01820 A communication error occurred in phase 4 (modem parameter exchange). U01821 Operation was interrupted due to the absence of a common communication speed between units.
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Page 165: Precautions For Assembly And Disassembly
2PK/2PL/2PM/2PN 1-5 Assembly and Disassembly 1-5-1 Precautions for assembly and disassembly (1) Precautions Before starting disassembly, press the Power key on the operation panel to off. Make sure that the Power lamp is off before turning off the power switch. Unplug the power cable from the wall outlet. When the fax kit is installed, be sure to disconnect the modular code before starting disassembly.
Page 166: How To Tell A Genuine Kyocera Toner Container
A black-colored band when seen through the left side window ( A shiny or gold-colored band when seen through the right side window ( The above will reveal that the toner container is a genuine Kyocera branded toner container, otherwise, it is a counterfeit.
Page 167: Outer Covers
2PK/2PL/2PM/2PN 1-5-2 Outer covers (1) Detaching and refitting the left cover and right cover Procedure 1. Remove the screw. Hook 2. Unhook four hooks and then remove the rear upper cover. Rear upper cover Hook Hook Hook Rear upper cover Screw Figure 1-5-3 3.
Page 168 2PK/2PL/2PM/2PN 6. Unhook seven hooks and then remove the right cover. Hook Hook Hook Hook Hook Hook Hook Right cover Right cover Right cover Figure 1-5-5 1-5-4...
Page 169 2PK/2PL/2PM/2PN 7. Unhook six hooks and then remove the left cover. Hook Hook Hook Hook Hook Hook Left cover Left cover Left cover Figure 1-5-6 1-5-5...
Page 170: Paper Feed Section
2PK/2PL/2PM/2PN 1-5-3 Paper feed section (1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller) Procedure 1. Remove the cassette. Cassette Figure 1-5-7 2. Slide the feed shaft. 3. While pressing the lever and then remove the paper feed roller assembly. Feed shaft Paper feed roller assembly...
Page 171 2PK/2PL/2PM/2PN 4. Check or replace the paper feed Paper feed roller Feed shaft assembly and refit all the removed assembly parts. When refitting the paper feed roller assembly, be sure to align the paper feed roller pivot with the slotted hole on the feed shaft.
Page 172: Detaching And Refitting The Retard Roller Assembly
2PK/2PL/2PM/2PN (2) Detaching and refitting the retard roller assembly Procedure 1. Remove the cassette (See page 1-5-6). Retard guide Hook 2. Push the bottom plate down until it locks. 3. Unhook two hooks and then remove the retard guide. Hook Cassestte Bottom plate Retard guide...
Page 173 2PK/2PL/2PM/2PN 5. Check or replace the retard roller assembly and refit all the removed Retard roller assembly parts. Caution: Before refitting the retard roller assembly, firmly install the spring onto the projection of the retard roller assem- bly. Projection Spring Figure 1-5-12 1-5-9...
Page 174: Detaching And Refitting The Mp Paper Feed Roller
2PK/2PL/2PM/2PN (3) Detaching and refitting the MP paper feed roller Procedure 1. Open the front cover. 2. Pull the MP feed holder (lever) down. :1 3. Slide the MP feed holder. :2 4. Remove the MP paper feed roller. :3 MP paper feed roller Front cover MP paper feed...
Page 175 2PK/2PL/2PM/2PN 5. Check or replace the MP paper feed roller and refit all the removed parts. Pivot When refitting the MP paper feed roller, be sure to align the paper feed roller pivot with the slotted hole on the MPF feed shaft.
Page 176: Note On Removing And Installing The Upper Registration Roller And Lower Registration Roller
2PK/2PL/2PM/2PN (4) Note on removing and Installing the upper registration roller and lower registration roller When reinstalling the upper registration roller or lower registration roller, be sure to use a new registration L spring and registration R spring. Otherwise, paper feeding may be deteriorated due to the spring hooks possi- bly being distorted during the spring is unhooked.
Page 177: Optical Section
2PK/2PL/2PM/2PN 1-5-4 Optical section (1) Detaching and refitting the DP Procedure 1. Pull the DP out. Figure 1-5-16 1-5-13...
Page 178: Detaching And Refitting The Scanner Unit
2PK/2PL/2PM/2PN (2) Detaching and refitting the scanner unit Procedure 1. Remove the DP (See page 1-5-13). Control PWB 2. Remove the left cover and right cover (See page 1-5-3). 3. Remove the FFC and connector from the control PWB. 4. Remove three connectors from the scanner PWB.
Page 179 2PK/2PL/2PM/2PN 5. Release three clamps and then remove the wires. Wires Clamp Wires Clamp Clamp Figure 1-5-18 6. Remove two screws. Screw Screw Screw Screw Figure 1-5-19 1-5-15...
Page 180 2PK/2PL/2PM/2PN 7. Unhook four hooks and then remove Scanner unit the scanner unit. Hooks Hooks Figure 1-5-20 1-5-16...
Page 181: Detaching And Refitting The Laser Scanner Unit (Lsu)
2PK/2PL/2PM/2PN (3) Detaching and refitting the laser scanner unit (LSU) Procedure 1. Remove the scanner unit (See page 1- Control PWB 5-14). 2. Remove the screw and then remove the grounding terminal. 3. Remove three connectors from the con- YC32 Connectors trol PWB.
Page 182 2PK/2PL/2PM/2PN 4. Remove the wires from three clamps. Clamp 5. Remove the connector from the power source PWB. Clamps Power source Power source YC106 Connector Figure 1-5-22 6. Unhook four hooks and then remove the frame left duct. 7. Remove the wires from the clamp. Frame left duct Hook Hook...
Page 183 2PK/2PL/2PM/2PN 8. Release the hook and then remove the top cover rack-L from the top cover. Top cover Top cover rack-L Top cover rack-L Hook Top cover Figure 1-5-24 Screw 9. Remove four screws from the top cover. Top cover Screw Screw Screw...
Page 184 2PK/2PL/2PM/2PN 10. Unhook two hooks and then remove the top cover. Hook Hook T op cover Figure 1-5-26 11. Release the clamp and then pull out the Screws wires. Screws 12. Remove four screws and then remove the laser scanner unit (LSU). 13.
Page 185: Replacing The Image Scanner Unit (Isu)
2PK/2PL/2PM/2PN (4) Replacing the image scanner unit (ISU) Procedure Removing the image scanner unit (ISU) 1. Remove the DP (See page 1-5-13). 2. Unhook two hooks by using a flat Operation panel screwdriver from the pits. 3. Remove the connector and then remove the operation panel.
Page 186 2PK/2PL/2PM/2PN 6. Move the image scanner unit (ISU) in ISU shaft the middle of the ISU shaft. 7. Detach the ISU shaft from the holder by lifting it. 8. Pull the ISU shaft out from the ISU. ISU shaft Image scanner unit (ISU) Holder ISU shaft...
Page 187 2PK/2PL/2PM/2PN 11. Remove the FFC center stopper. FFC center stopper Figure 1-5-32 12. Remove the FFC from the FFC tape D. 13. Remove the ferrite core from the pit. Ferrite core 14. Remove the FFC from the FFC tape A. FFC tape A FFC tape D Figure 1-5-33...
Page 188 2PK/2PL/2PM/2PN 15. Fold the end of the FFC and then pull the FFC out from the ISU lower frame. 16. Remove the FFC tape D and A from the ISU lower frame. 17. Clean the adhesive residue of the FFC tape D and A.
Page 189 2PK/2PL/2PM/2PN Installing the image scanner unit (ISU) 1. Peel off the protective seal on one side FFC tape A from the FFC tape D. 2. Stick the FFC tape D on the ISU lower frame, aligned with the marking of the FFC tape D frame.
Page 190 2PK/2PL/2PM/2PN 6. Peel off the protective seal from the FFC tape D. 7. Align the line marking on the FFC with the rib on the ISU lower frame, then fix Ferrite core the FFC to the FFC tape D. 8. Install the ferrite core in the pit. 9.
Page 191: Developer Section
2PK/2PL/2PM/2PN 1-5-5 Developer section (1) Detaching and refitting the developer unit Procedure 1. Open the front cover. 2. Remove the developer unit. 3. Check or replace the developer unit and refit all the removed parts. Developer unit NOTE: When the periodic maintenance (replacing the maintenance kit, see page 2-4-4), perform following mainte- nance modes.
Page 192: Drum Section
2PK/2PL/2PM/2PN 1-5-6 Drum section (1) Detaching and refitting the drum unit Procedure 1. Remove the developer unit (See page 1-5-27). 2. Remove the drum unit. 3. Check or replace the drum unit and refit all the removed parts. Drum unit NOTE: When the periodic maintenance (replacing the maintenance kit, see...
Page 193: Detaching And Refitting The Main Charger Unit
2PK/2PL/2PM/2PN (2) Detaching and refitting the main charger unit Procedure 1. Remove the developer unit (See page 1-5-27). 2. Remove the drum unit (See page 1-5- Tape Main charger unit 28). 3. Remove the tape. 4. While pushing on the main plate 1, slide the main charger unit 2.
Page 194: Transfer/Separation Section
2PK/2PL/2PM/2PN 1-5-7 Transfer/separation section (1) Detaching and refitting the transfer roller Procedure 1. Remove the developer unit (See page 1-5-27). 2. Remove the drum unit (See page 1-5- 28). 3. Slide the paper chute guide and unhook the hooks. 4. Remove the paper chute guide. Paper chute guide Paper chute guide Hook...
Page 195 2PK/2PL/2PM/2PN 5. Remove the transfer roller’s shaft from Shaft the both transfer bushes. 6. Remove the gear Z16 from the transfer Transfer roller roller. Shaft Transfer bush Transfer bush Transfer roller Gear Z16 Figure 1-5-45 7. Check or replace the transfer roller and refit all the removed parts.
Page 196: Fuser Section
2PK/2PL/2PM/2PN 1-5-8 Fuser section (1) Detaching and refitting the fuser unit Procedure 1. Remove the left cover and right cover Clamp (See page 1-5-3). 2. Remove the wires from three clamps. Clamps 3. Remove the connector from the power Power source source PWB.
Page 197 2PK/2PL/2PM/2PN 6. Remove the connector from the power source PWB. YC102 Connector Power source PWB Connector Figure 1-5-49 7. Remove the connector from the control PWB. Control PWB Connector Figure 1-5-50 1-5-33...
Page 198 2PK/2PL/2PM/2PN 8. Remove the rear cover. Rear cover Figure 1-5-51 9. Remove two screws and then remove the fuser unit. Screw Fuser unit Screw Figure 1-5-52 1-5-34...
Page 199 2PK/2PL/2PM/2PN 10. Check or replace the fuser unit and refit all the removed parts. Caution: When reinstalling the fuser Fuser unit unit, tighten up a screw while pressing the fuser unit in order of 1 to 2. Screw Fuser unit Screw Figure 1-5-53 1-5-35...
Page 200: Switching The Fuser Pressure
2PK/2PL/2PM/2PN (2) Switching the fuser pressure The fuser pressure may be decreased to suppress the print quality problems such as paper creases and curls. It must be cautioned that decreasing the fuser pressure could cause loose toner fusing. Procedure 1. Remove the cassette (See page 1-5-6). 2.
Page 201: Pwbs
2PK/2PL/2PM/2PN 1-5-9 PWBs (1) Detaching and refitting the control PWB Procedure 1. Remove the FAX control PWB. YC109 (See page 1-5-48) YC104 YC108 2. Remove the right cover. (See page 1-5-3) 3. Remove the five connectors from the YC101 scanner PWB. YC105 4.
Page 202 2PK/2PL/2PM/2PN 6. Remove five screws and the grounding Screw terminal and then remove the control box. Screw Screw Control box Screw Grounding Screw terminal Figure 1-5-56 7. Remove seven screws and the grounding terminal and then remove the control PWB. Screw Screw Screw...
Page 203 2PK/2PL/2PM/2PN 8. Check or replace the control PWB and refit all the removed parts. To replace the control PWB, remove the (EEPROM) EEPROM (U17) from the old control PWB and mount it to the new control PWB. Control PWB Figure 1-5-58 1-5-39...
Page 204: Detaching And Refitting The Power Source Pwb
2PK/2PL/2PM/2PN (2) Detaching and refitting the power source PWB Procedure 1. Remove the left cover (See page 1-5- Clamp 2. Remove the wires from three clamps. 3. Remove five connectors from the power Clamps source PWB. Power source Connectors Power source YC107 YC105 YC104...
Page 205 2PK/2PL/2PM/2PN 6. Remove the screw and then detach the inlet mount. Screw Inlet mount Figure 1-5-61 7. Remove five screws. 8. Remove two connectors and then remove the power source PWB assem- bly. Connector Connector Screw Screw Screw Power source PWB assembly Power source PWB Screws...
Page 206 2PK/2PL/2PM/2PN 9. Remove four screws and then remove Screw Screw the power source PWB from the power source PWB plate. Power source PWB 10. Check or replace the power source Screws PWB and refit all the removed parts. Caution: The power source PWB sheet must be installed in the specified posi- tion.
Page 207: Detaching And Refitting The High Voltage Pwb
2PK/2PL/2PM/2PN (3) Detaching and refitting the high voltage PWB Procedure 1. Remove the developer unit (See page 1-5-27). 2. Remove the drum unit (See page 1-5- 28). 3. Remove the cassette (See page 1-5-6). 4. Remove the left cover and right cover (See page 1-5-3).
Page 208 2PK/2PL/2PM/2PN 11. Remove four screws. 12. Unhook three hooks and then remove the lower base cover. Screws Screws Lower base cover Hook Hook Hook Figure 1-5-66 1-5-44...
Page 209 2PK/2PL/2PM/2PN 13. Remove the spring. 14. Remove the cassette pin. Spring Cassette pin Cassette pin Figure 1-5-67 15. Remove two connectors and then remove the high voltage PWB. 16. Remove the cassette pin holder from the high voltage PWB. Connectors High voltage PWB High voltage Cassette pin...
Page 210 2PK/2PL/2PM/2PN 17. Check or replace the high voltage PWB High voltage PWB and refit all the removed parts. When refitting the high voltage PWB, be careful about following points. Grounding - Position the ground plate so that it is plate atop the high voltage PWB.
Page 211: Detaching And Refitting The Scanner Pwb
2PK/2PL/2PM/2PN (4) Detaching and refitting the scanner PWB Procedure 1. Remove the right cover (See page 1-5- YC109 YC104 YC103 2. Remove six connectors and the FFC YC108 from the scanner PWB. YC102 YC101 YC105 Connectors Scanner PWB Scanner PWB Figure 1-5-70 3.
Page 212: Detaching And Refitting The Fax Control Pwb
2PK/2PL/2PM/2PN (5) Detaching and refitting the FAX control PWB Procedure 1. Open the rear cover. 2. Unhook the hook and then remove the controller box cover. Hook Hook Rear cover Rear cover Controller box cover Controller box cover Figure 1-5-72 3.
Page 213: Others
2PK/2PL/2PM/2PN 1-5-10 Others (1) Detaching and refitting the main motor Procedure 1. Remove the right cover (See page 1-5- 2. Remove the connector. 3. Remove the M3 screw and two M4 screws. 4. Remove the main motor. 5. Check or replace the main motor and refit all the removed parts.
Page 214: Direction Of Installing The Left Cooling Fan Motor, Right Cooling Fan Motor
2PK/2PL/2PM/2PN (2) Direction of installing the left cooling fan motor, right cooling fan motor When detaching or refitting a fan motor, be careful of the airflow direction (intake or exhaust). Right cooling fan motor Intake Left cooling fan motor Exhaust Figure 1-5-75 1-5-50...
Page 215: Document Processor
2PK/2PL/2PM/2PN 1-5-11 Document processor (1) Detaching and refitting the DP rear cover and DP front cover Procedure DP rear cover DP top cover Screw 1. Open the DP top cover. 2. Remove two screws. 3. Unhook the hook and then remove the DP rear cover.
Page 216: Detaching And Refitting The Dp Drive Pwb
2PK/2PL/2PM/2PN (2) Detaching and refitting the DP drive PWB Follow the procedure below to check or replace the DP drive PWB. Procedure 1. Remove the DP rear cover. (See page 1-5-51). 2. Remove eight connectors from the DP drive PWB. 3.
Page 217: Detaching And Refitting The Feed Pulley And Forwarding Pulley
2PK/2PL/2PM/2PN (3) Detaching and refitting the feed pulley and forwarding pulley Follow the procedure below to clean or replace the feed pulley or forwarding pulley. Procedure 1. Remove the DP rear cover and DP front cover (See page P.1-5-51). 2. Remove the stopper. 3.
Page 218 2PK/2PL/2PM/2PN 6. Remove the forwarding pulley assem- bly. Forwarding pulley assembly Figure 1-5-81 Detaching the feed pulley Spring 7. Remove the stopper A. Spring collar S 8. Remove the feed pulley assembly from the LF holder. Feed pully Stopper B 9.
Page 219 2PK/2PL/2PM/2PN Detaching the forwarding pulley 12. Remove the PF stopper from the LF LF holder holder. 13. Remove the stopper. PF stopper 14. Pull out the LF shaft and then remove the LF gear 18, forwarding feed joint gear and forwarding pulley. Stopper 15.
Page 220: Detaching And Refitting The Separation Pad Assembly
2PK/2PL/2PM/2PN (4) Detaching and refitting the separation pad assembly Follow the procedure below to clean or replace the separation pad assembly. Procedure 1. Remove the forwarding pulley assem- bly (See page P.1-5-53). 2. Remove the separation pad assembly. 3. Clean or replace the separation pad Separation pad assembly.
Page 221: Upgrading The Firmware
2PK/2PL/2PM/2PN-5 1-6 Requirements on PWB Replacement 1-6-1 Upgrading the firmware Follow the procedure below to upgrade the firmware of control PWB (main controller and engine) and scanner PWB. Preparation Extract the file that has the download firmware and put them in the USB Memory. Procedure 1.
Page 222 2PK/2PL/2PM/2PN-5 Emergency-UPDATE If Safe Update is processed to the end, the firmware update is complete. In case the message below is indi- cated, update the firmware after recovery with the steps below. Note that this is unoperable when the device is operating normally. FW-Update Error FFFF...
Page 223: Remarks On Control Pwb Replacement
2PK/2PL/2PM/2PN 1-6-2 Remarks on control PWB replacement When replacing the control PWB, remove the EEPROM (U17) from the control PWB that has been removed and then reattach it to the new control PWB. EEPROM Control PWB EEPROM Figure 1-6-3 Detaching of EEPROM 1.
Page 224 2PK/2PL/2PM/2PN 1-6-4...
Page 225: Paper Feed/Conveying Section
2PK/2PL/2PM/2PN 2-1 Mechanical Construction 2-1-1 Paper feed/conveying section Paper feed/conveying section consists of the paper feed unit that feeds paper from the cassette and the MP tray paper feed unit that feeds paper from the MP tray, and the paper conveying section that conveys the fed paper to the transfer/separation section.
Page 226: Mp Tray Paper Feed Section
2PK/2PL/2PM/2PN (2) MP tray paper feed section Figure 2-1-3 MP tray paper feed section 1. MP paper feed roller 8. MPF frame 2. MPF separation pad 9. MPF guide R/L 3. MPF separator 10. MPF base 4. MPF bottom plate 11.
Page 227: Paper Conveying Section
2PK/2PL/2PM/2PN (3) Paper conveying section Figure 2-1-5 Paper conveying section 1. Lower registration roller 2. Upper registration roller 3. Registration sensor 4. Actuator (registration sensor) 5. Feed pulley MMOTRDYN YC17-3 MOTCLK YC17-4 REMOTEN YC17-5 REGDRN YC20-2 CONPWB HVPWB REGN YC23-11 Figure 2-1-6 Paper conveying section block diagram 2-1-3...
Page 228: Drum Section
2PK/2PL/2PM/2PN 2-1-2 Drum section (1) Drum section The durable layer of organic photoconductor (OPC) is coated over the aluminum cylinder base. The OPC tend to reduce its own electrical conductance when exposed to light. After a cyclic process of charging, exposure, and development, the electrostatic image is constituted over the OPC layer.
Page 229: Main Charger Unit
2PK/2PL/2PM/2PN (2) Main charger unit As the drum rotates in a “clean (neutral)” state, its photoconductive layer is given a uniform, positive (+) corona charge dispersed by the main charger wire. Due to high-voltage scorotron charging, the charging wire can get contaminated by oxidization after a long run. Therefore, the charger wire must be cleaned at a specific interval.
Page 230: Optical Section
2PK/2PL/2PM/2PN 2-1-3 Optical section (1) Scanner unit Figure 2-1-10 Scanner unit 1. ISU top frame 6. ISU belt 2. ISU bottom frame 7. ISU shaft 3. Contact glass 8. ISU gear 63/32 4. DP contact glass 9. ISU motor 5. Size indicator plate 10.
Page 231 2PK/2PL/2PM/2PN (2) Image scanner unit (ISU) The original image is illuminated by the LED and scanned by the CCD image sensor in the CCD PWB (CCD- PWB) via the four mirrors and ISU lens, the reflected light being converted to an electrical signal. If a document processor (DP) is used, the image scanner unit stops at the position of the DP contact glass and scans sequentially one row of the image on the original in synchronization with the moving timing of the original in the sub scan direction by driving the DP.
Page 232 2PK/2PL/2PM/2PN Original Contact glass Image scanner unit (ISU) CCDPWB LEDDR Mirrors and lens image SCPWB sensor LAMP YC103-6 HPSW YC103-3 SCMOT1A, SCMOT2B YC104- SCMOT1B, SCMOT2A ISUM 1,2,3,4 Scanner unit Figure 2-1-12 Scanner unit block diagram 2-1-8...
Page 233: Laser Scanner Unit
2PK/2PL/2PM/2PN (3) Laser scanner unit The charged surface of the drum is then scanned by the laser beam from the laser scanner unit. The laser beam (780 nm wavelength) beam is dispersed as the polygon motor revolves to reflect the laser beam over the drum.
Page 234 2PK/2PL/2PM/2PN Figure 2-1-14 Laser scanner unit 1. Polygon motor (mirror) 6. F- lens 2. Laser diode (APC PWB) 7. PD mirror 3. Collimator lens 8. SOS lens 4. Cylindrical lens 9. Pin photo diode sensor (PD PWB) 5. F- lens 10.
Page 235: Developing Section
2PK/2PL/2PM/2PN 2-1-4 Developing section The latent image constituted on the drum is developed into a visible image. The developing roller contains a 3-pole (S-NS) magnet roller and an aluminum cylinder rotating around the magnet roller. Toner attracts to the magnet sleeve since it is powdery ink made of black resin bound to iron particles. Developing blade, magne- tized by magnet, is positioned approximately 0.3 mm above the magnet sleeve to constitute a smooth layer of toner in accordance with the magnet sleeve revolution.
Page 236 2PK/2PL/2PM/2PN HVPWB Developing bias output Developing roller CONPWB Magnet roller Magnet sleeve DLPDRN DEVCL YC20-6 Figure 2-1-16 Developing section block diagram 2-1-12...
Page 237: Transfer/Separation Section
2PK/2PL/2PM/2PN 2-1-5 Transfer/separation section The transfer/separation section consists of the transfer roller, discharge electrode and paper chute guide. A high voltage generated by the high voltage PWB is applied to the transfer roller for transfer charging. Paper after transfer is separated from the drum. Figure 2-1-17 Transfer/separation section 1.
Page 238: Cleaning Section
2PK/2PL/2PM/2PN 2-1-6 Cleaning section After the transferring process, the drum needs to be physically cleaned of toner which is residual after the development process. The cleaning blade is constantly pressed against the drum and scrapes the residual toner off to the sweep roller.
Page 239 2PK/2PL/2PM/2PN ERASER YC28-1 CONPWB Drum Figure 2-1-20 Cleaning section block diagram 2-1-15...
Page 240: Fuser Section
2PK/2PL/2PM/2PN 2-1-7 Fuser section The toner on the paper is molten and pressed into the paper as it passes between the heat roller and the press roller in the fuser unit. The heat roller has a heater inside which continuously turns on and off by the fuser thermistor to maintain the constant temperature onto the heat roller surface.
Page 241 2PK/2PL/2PM/2PN 1. Upper fuser frame 9. Fuser bushes 2. Lower fuser frame 10. Press springs 3. Heat roller 11. Press spring holders 4. Press roller 12. Fuser lever L (R) 5. Fuser heater 13. Exit sensor 6. Fuser thermostat 14. Actuator (exit sensor) 7.
Page 242: Paper Exit Section
2PK/2PL/2PM/2PN 2-1-8 Paper exit section The paper exit section transports the paper which passed the fuser unit towards the top tray. The paper which passed through the fuser unit turns on the actuator (exit sensor) in the fuser unit, and is led by the guide com- prised of the rear cover, frame and the FD cover guide, finally reaching the upper FD roller.
Page 243 2PK/2PL/2PM/2PN Fuser unit CONPWB EXITN YC19-4 Figure 2-1-24 Paper exit section block diagram 2-1-19...
Page 244: Duplex/Conveying Section
2PK/2PL/2PM/2PN 2-1-9 Duplex/conveying section The duplex/conveying section consists of conveying path which sends the paper sent from the exit section to the paper feed/conveying section when duplex printing. Figure 2-1-25 Duplex/conveying section 1. DU cover B 6. Lower base cover 2.
Page 245: Document Processor
2PK/2PL/2PM/2PN 2-1-10 Document processor (1) Original feed section The original feed section consists of the parts shown in figure. An original placed on the original table is con- veyed to the original conveying section. Original is fed by the rotation of the DP forwarding pulley and DP feed pulley.
Page 246: Original Conveying Section
2PK/2PL/2PM/2PN (2) Original conveying section The original conveying section consists of the parts shown in figure. A conveyed original is scanned by the optical section (CCD) of main machine when it passes through the DP contact glass of main machine. Figure 2-1-29 Original conveying section 1.
Page 247: Original Switchback/Eject Sections
2PK/2PL/2PM/2PN (3) Original switchback/eject sections The original switchback/eject sections consists of the parts shown in figure. An original of which scanning is complete is ejected to the original eject table by the eject roller. In the case of duplex switchback scanning, an original is conveyed temporarily to the switchback tray and conveyed again to the original conveying section by the switchback roller.
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Page 249: Electrical Parts Layout
2PK/2PL/2PM/2PN 2-2 Electrical Parts Layout 2-2-1 Electrical parts layout (1) PWBs Machine left Machine inside Machine right Figure 2-2-1 PWBs 1. Control PWB (CONPWB)...... Main controller: Controls the software such as the print data processing and provides the interface with computers. Engine: Controls machine hardware such as high voltage/bias output control, paper conveying system control, and fuser temper- ature control, etc.
Page 250 2PK/2PL/2PM/2PN List of correspondences of PWB names Name used in service manual Name used in parts list Control PWB PARTS MAIN PWB ASSY FS SP Control PWB PARTS MAIN PWB ASSY FS SP EU Power source PWB PARTS SWITCHING REGULATOR 120V SP Power source PWB PARTS SWITCHING REGULATOR 230V SP High voltage PWB...
Page 251: Switches And Sensors
2PK/2PL/2PM/2PN (2) Switches and sensors Machine left Machine inside Machine right Figure 2-2-2 Switches and sensors 1. Power switch (MSW)......Switches of main body operation. 2. Interlock switch (ILSW) ......Shuts off 24 V DC power line when the front cover is opened. 3.
Page 252: Other Electrical Components
2PK/2PL/2PM/2PN (3) Other electrical components Machine left Machine inside Machine right Figure 2-2-3 Other electrical components 1. Main motor (MM)........Drives the paper feed/conveying section and fuser unit. 2. Polygon motor (PM) ......Drives the polygon mirror. 3. ISU motor (ISUM) ......... Drives the ISU. 4.
Page 253: Document Processor
2PK/2PL/2PM/2PN (4) Document processor Machine right Machine left Machine inside Figure 2-2-4 Document processor 1. DP drive PWB (DPDPWB)....Consists the solenoids and clutch driver circuit and wiring relay circuit. 2. DP original sensor (DPOS) ....Detects the presence of an original. 3.
Page 254 2PK/2PL/2PM/2PN This page is intentionally left blank. 2-2-6...
Page 255: Power Source Pwb
2PK/2PL/2PM/2PN 2-3 Operation of the PWBs 2-3-1 Power source PWB Scanner +24V0 Power source PWB +24V0 Left cooling fan motor Zero cross signal circuit +24V0F AC input Switching regulator circuit Interlock switch SLEEP ZCROSS Fuser heater control circuit HEATN Relay +3.3V1E THERM Fuser thermistor...
Page 256 2PK/2PL/2PM/2PN Connector Signal Voltage Description YC101 NEUTRAL 120 V AC AC power input Connected to 220 - 240 V AC the AC inlet LIVE 120 V AC AC power input 220 - 240 V AC YC102 LIVE 120 V AC Fuser heater output Connected to 220 - 240 V AC...
Page 257 2PK/2PL/2PM/2PN Connector Signal Voltage Description YC108 Frame ground (Control PWB) Connected to Frame ground (Frame) the ground Frame ground (Frame) terminals 2-3-3...
Page 258: Control Pwb
2PK/2PL/2PM/2PN 2-3-2 Control PWB Clutches Scanner PWB CCD PWB Solenoids Cleaning lamp APC PWB Commu- Image Engine control nication control High voltage PWB section section section FAX control Paper feeder (option) Main control section Control PWB Operation panel Sensors motors Figure 2-3-3 Control PWB block diagram 2-3-4...
Page 259 2PK/2PL/2PM/2PN YC29 YC28 YC2014 (FFC) (FFC) YC2005 YC32 YC24 YC10 YC2007 YC12 YC2000 YC2006 YC27 YC27 YC2013 YC18 YC26 YC21 YC13 YC20 YC17 YC16 YS2000 YC2004 YC25 YC30 YC2010 YC23 YC19 Figure 2-3-4 Control PWB silk-screen diagram 2-3-5...
Page 260 2PK/2PL/2PM/2PN Connector Signal Voltage Description VBUS 5 V DC 5 V DC power source Connected to DATA - USB data signal USB host DATA + USB data signal Ground +12V3 12 V DC 12 V DC power source Connected to Ground the scanner HPSW...
Page 261 2PK/2PL/2PM/2PN Connector Signal Voltage Description CCDPH2P LVDS CCD shift register clock signal (-) Connected to CCDPH2N LVDS CCD shift register clock signal (+) the CCD Not used CCDSH LVDS CCD shift gate signal (-) CCDSW LVDS CCD color/BW change signal (+) Ground CCDDATAR LVDS...
Page 262 2PK/2PL/2PM/2PN Connector Signal Voltage Description YC10 +24V4IL 24 V DC 24 V DC power source Connected to Ground the laser PLGDRN 0/3.3 V DC Polygon motor: On/Off scanner unit PLGRDY 0/3.3 V DC Polygon motor ready signal PLGCLK 0/3.3 V DC (pulse) Polygon motor clock signal 0/3.3 V DC (pulse) Horizontal synchronizing signal Ground VDON...
Page 263 2PK/2PL/2PM/2PN Connector Signal Voltage Description YC20 +24V4IL 24 V DC 24 V DC power source Connected to REGDRN 0/24 V DC Registration clutch: On/Off the registra- +24V4IL 24 V DC 24 V DC power source tion clutch, FEDDRN 0/24 V DC Paper feed clutch: On/Off paper feed clutch and...
Page 264 2PK/2PL/2PM/2PN Connector Signal Voltage Description YC25 +24V0IL 24 V DC 24 V DC power source Connected to +24V0IL 24 V DC 24 V DC power source the high volt- PGND Ground age PWB PGND Ground YC26 +3.3V1E 3.3 V DC 3.3 V DC power source Connected to TEMPTY...
Page 265: Scanner Pwb
2PK/2PL/2PM/2PN 2-3-3 Scanner PWB Image scanner Document DP timing DP original processor (DP) unit (ISU) sensor sensor Exposure lamp (LED) paper DP switchback paper DP switchback open/ feed Home feedshift feed pressure clutch close position LED drive motor solenoid solenoid sensor sensor Driver...
Page 266 2PK/2PL/2PM/2PN YC104 YC106 YC108 YC103 YC105 YC107 Figure 2-3-6 Scanner PWB silk-screen diagram Connector Signal Voltage Description YC101 +24V0F 24 V DC 24 V DC power source Connected to N.C. Not used the power Ground source PWB YC102 SEGIR 0/3.3 V DC Serial communications interruption demand Connected to...
Page 267 2PK/2PL/2PM/2PN Connector Signal Voltage Description YC103 +12V 12 V DC 12 V DC power source Connected to Ground the control HPSW 0/3.3 V DC Home position sensor: On/Off Ground Not used LAMP 0/24 V DC Exposure lamp drive signal YC104 SCMOT1A 0/24 V DC (pulse) ISU motor drive pulse...
Page 268 2PK/2PL/2PM/2PN 2-3-4 DP drive PWB Figure 2-3-7 DP drive PWB silk-screen diagram 2-3-14...
Page 269 2PK/2PL/2PM/2PN Connector Signal Voltage Description MOT1A 0/24 V DC (pulse) DPPFM drive control signal Connected to MOT2A 0/24 V DC (pulse) DPPFM drive control signal scanner MOT1B 0/24 V DC (pulse) DPPFM drive control signal MOT2B 0/24 V DC (pulse) DPPFM drive control signal +24V3 24 V DC...
Page 270 2PK/2PL/2PM/2PN Connector Signal Voltage Description +3.3V3C 3.3 V DC 3.3 V DC power from MPWB Connected to Ground scanner TIMSWN 0/3.3 V DC DPTS: On/Off ORGSWN 0/3.3 V DC DPOS: On/Off OPSWN 0/3.3 V DC DPOCS: On/Off DPDETN 0/3.3 V DC DP set signal RELSOLN 0/24 V DC...
Page 271: Appendixes
2PK/2PL/2PM/2PN 2-4 Appendixes 2-4-1 Appendixes (1) Wiring diagram TIMSWN PI LED (+3.3V3C) +5V1C ORGSWN POWERKEY PI LED FPRSTN (+3.3V3C) PANTXD PANRXD OPSWN +3.3V1C PANRTS PI LED PANCTS (+3.3V3C) +24V3 PRESOLN RELSOLN +24V1L PLGDRN +24V3 PLGRDY PLGCLK REVSOL VDON +24V3 VDOP FEEDCL OUTPEN SAMPLEN...
Page 272 2PK/2PL/2PM/2PN Developing roller Transfer roller Drum +24V1 SGND THERM +3.3V1 HEATN SLEEP ZCROSS +24V2 +24V2 PGND PGND (+3.3V4) PILED PAPER (+3.3V4) PILED (+3.3V4) EXITN PILED HANDSN +24V4IL +24V4IL REGDRN MMOTRDYN MOTCLK REMOTEN +24V4IL PFCL FEDDRN +24V4IL DEVCL DLPDRN +24V4IL PFSI DUDR1 PFSO COMMON...
Page 273: Repetitive Defects Gauge
2PK/2PL/2PM/2PN-3 (2) Repetitive defects gauge First occurrence of defect [24.99 mm/1"] Upper registration roller [37.68 mm/1 1/2"] Lower registration roller [45.216 mm/1 3/4"] Transfer roller [62.8 mm/2 1/2"] Developing roller (developing unit) [73.162 mm/2 7/8"] Heat roller (fuser unit) [78.5 mm/3 1/16"] Press roller (fuser unit) [94 mm/3 11/16"] Drum (drum unit) * : The repetitive marks interval may vary depending on operating conditions.
Page 274: Maintenance Parts List
2PK/2PL/2PM/2PN (3) Maintenance parts list Maintenance part name Alternative Part No. Name used in part No. Name used in parts list service manual Maintenance kit MK-1130/MAINTENANCE KIT (OPTION) 1702MJ0NL0 072MJ0NL (For 30ppm, 100,000page) DK-150 DV-132(U) MK-1132/MAINTENANCE KIT (OPTION) 1702MJ0KL0 072MJ0KL DK-150 DV-130(E) MK-1134/MAINTENANCE KIT (OPTION)
Page 275: Firmware Environment Commands
2PK/2PL/2PM/2PN (4) Firmware Environment Commands The printer maintains a number of printing parameters in its memory. There parameters may be changed per- manently with the FRPO (Firmware RePrOgram) commands. This section provides information on how to use the FRPO command and its parameters using examples. Using FRPO Commands for Reprogramming Firmware The current settings of the FRPO parameters are listed as optional values on the service status page.
Page 276 2PK/2PL/2PM/2PN Para Factory Environment Values meter setting Duplex binding 0: Off 1: Long edge 2: Short edge Sleep timer time-out time 1 to 240 minutes [0: Off] Ecoprint level 0:Off 2:On Printing resolution 0: 300dpi 1: 600dpi 3: 1200dpi Default emulation mode 0: Line Printer 9 (U.S.A) 1: IBM Proprinter X24E...
Page 277 2PK/2PL/2PM/2PN Para Factory Environment Values meter setting Default paper size 0: Size of the default paper cassette (See R4.) 1: Monarch (3-7/8 × 7-1/2 inches) 2: Business (4-1/8 × 9-1/2 inches) 3: International DL (11 × 22 cm) 4: International C5 (16.2 × 22.9 cm) 5: Executive (7-1/4 ×...
Page 278 2PK/2PL/2PM/2PN Para Factory Environment Values meter setting RAM disk mode 0: Off 1: On Cassette 1 paper size 4: International C5 (16.2 × 22.9 cm) 6 (U.S.A) 5: Executive (7-1/4 × 10-1/2 inches) 6: US Letter (8-1/2 × 11 inches) 8 (Euro and 7: US Legal (8-1/2 ×...
Page 279 2PK/2PL/2PM/2PN Para Factory Environment Values meter setting Country code 0: US-ASCII 1: France 2: Germany 3: UK 4: Denmark 5: Sweden 6: Italy 7: Spain 8: Japan 9: US Legal 10: IBM PC-850 (Multilingual) 11: IBM PC-860 (Portuguese) 12: IBM PC-863 (Canadian French) 13: IBM PC-865 (Norwegian) 14: Norway 15: Denmark 2...
Page 280 2PK/2PL/2PM/2PN Para Factory Environment Values meter setting Paper type for the MP tray 1: Plain 1 2: Transparency 3: Preprinted 4: Label 5: Bond 6: Recycle 7: Vellum 9: Letterhead 10: Color 11: Prepunched 12: Envelope 13: Cardstock 16: Thick 17: High Quality 21: Custom1 22: Custom2...
Page 281 2PK/2PL/2PM/2PN Para Factory Environment Values meter setting Paper type for paper cassettes 2 to 1: Plain 3: Preprinted 5: Bond 6: Recycled 9: Letterhead 10: Color 11: Prepunched 17: High Quality 21: Custom1 22: Custom2 23: Custom3 24: Custom4 25: Custom5 26: Custom6 27: Custom7 28: Custom8...
Page 282 2PK/2PL/2PM/2PN Para Factory Environment Values meter setting Error message for device error 0:Not Detect 1:Detect Duplex operation for specified 0:Off paper type 1:On (Prepunched, Preprintedand Letter- head) Default operation for PDF direct 0: Enlarges or reduces the image to fit in the printing current paper size.
Page 283: Maintenance Commands
2PK/2PL/2PM/2PN (5) Maintenance Commands This section provides information on how to use the maintenance command and its parameters using exam- ples. Adjusting the print start timing (alternative command for the maintenance mode U034) Description Adjusts the leading edge registration or left edge. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original.
Page 284 2PK/2PL/2PM/2PN Adjusting the scanner magnification (alternative command for the maintenance mode U065) Description Adjusts the magnification of the original scanning. Purpose Make the adjustment if the magnification in the main scanning direction is incorrect. Make the adjustment if the magnification in the auxiliary scanning direction is incorrect. Format !R! KCFG “SCAN”,8, #1,#2;EXIT;...
Page 285 2PK/2PL/2PM/2PN Adjusting the scanner leading edge registration (alternative command for the maintenance U066) Description Adjusts the scanner leading edge registration of the original scanning. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original. Format !R! KCFG “SCAN”,5,#1,#2;;EXIT;...
Page 286 2PK/2PL/2PM/2PN Adjusting the scanner center line (alternative command for the maintenance mode U067) Description Adjusts the scanner center line of the original scanning. Purpose Make the adjustment if there is a regular error between the center lines of the copy image and original. Format !R! KCFG “SCAN”,6, #1;#2;EXIT;...
Page 287 2PK/2PL/2PM/2PN Adjusting the scanning position for originals from the DP (alternative command for the maintenance mode U068) Description Adjusts the position for scanning originals from the DP. Performs the test copy at the four scanning positions after adjusting. Purpose Used when the image fogging occurs because the scanning position is not proper when the DP is used. Exe- cute KCFG “EESS”,4, 107, 1, “#1”;...
Page 288 2PK/2PL/2PM/2PN Adjusting the DP magnification (alternative command for the maintenance mode U070) Description Adjusts the DP original scanning speed. Purpose Make the adjustment if the magnification is incorrect in the auxiliary scanning direction when the DP is used. Format !R! KCFG “SCAN”,4, #1;#2;EXIT; Parameter 2: CONVEYING SPEED Magnification in the auxiliary scanning direction Adjustable range: --25 to 25 (in 0.1% increment) (0: default)
Page 289 2PK/2PL/2PM/2PN Adjusting the DP scanning timing (alternative command for the maintenance mode U071) Description Adjusts the DP original scanning timing. Purpose Make the adjustment if there is a regular error between the leading or trailing edges of the original and the copy image when the DP is used.
Page 290 2PK/2PL/2PM/2PN Adjusting the DP center line (alternative command for the maintenance mode U072) Description Adjusts the scanning center line for the DP original. Purpose Make the adjustment if there is a regular error between the centers of the original and the copy image when the DP is used.
Page 291: Installation Guide
INSTALLATION GUIDE INSTALLATION GUIDE FOR PAPER FEEDER...
Page 294 KYOCERA Document Solutions Chile SpA Phone: +886-2-2507-6709 Jose Ananias 505, Macul. Santiago, Chile Fax: +886-2-2507-8432 Phone: +562-2350-7000 Fax: +562-2350-7150 KYOCERA Document Solutions Korea Co., Ltd. 18F, Kangnam bldg, 1321-1, Seocho-Dong, Seocho-Gu, Seoul, Korea KYOCERA Document Solutions Phone: +822-6933-4050 Australia Pty. Ltd.
Page 295 KYOCERA Document Solutions South Africa (Pty) Ltd. KYOCERA Document Solutions Espana, S.A. KYOCERA House, Hertford Office Park, Edificio Kyocera, Avda. de Manacor No.2, 90 Bekker Road (Cnr. Allandale), Midrand, South Africa. 28290 Las Matas (Madrid), Spain Phone: +27-11-540-2600 Phone: +34-91-6318392...

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Kyocera ECOSYS M2030dn/PN Service Manual

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