Page 1: Operating Instructions
Digital Color Imaging System Operating Instructions Model No. DP-C106 Options DA-TL28C/TL26C/RM64C/RM128C/DU26C/SM112C/S27C Before operating this machine, please read these instructions completely and keep these operating instructions for future reference.
Page 2 NDPS, NDS, , IPX, IPX/SPX, NDS Admin, NDS Administrator are either registered trademarks or trademarks of Novell, Inc., in the United States and/or other countries. Panasonic Document Imaging Company has made every effort to supply trademark information about company names, products and services mentioned in this documentation. All third party and/or other trademarks identified herein are the property of their respective owners.
Page 3: Safety Notes
Panasonic reserves the right to change this information without notice, and makes no warranty, express or implied, with respect to this information. Panasonic shall not be liable for any loss or damage, including consequential or special damages, resulting from the use of this information, even if loss or damage is caused by Panasonic's negligence or other fault.
Page 4: Maintenance Safety
Refer to these instructions as needed in order to ensure the safe operation of the Copier/Printer. Always use materials that are supplied or approved by Panasonic. Use of other materials may result in poor performance and could create a hazardous situation.
Page 5: Ozone Safety
If the system does not work or continues to malfunction after following the Problem Solving procedures in the DP-C106 Operating Instructions, call your local authorized Panasonic service representative. Ozone Safety Make sure that the machine is installed in a spacious or well-ventilated room so as not to increase the amount of ozone in the air, since ozone is heavier than air, it is recommended that air at floor level be ventilated.
Page 6 This product complies with the requirements of EC Council Directives 73/23/EEC amended by 93/68/EEC, and 89/336/EEC amended by 92/31/EEC and 93/68/EEC. Matsushita Electric Corporation of America One Panasonic Way, Secaucus, NJ 07094 Panasonic Document Imaging Company/ Technical Support Department Two Panasonic Way, Secaucus, NJ 07094 1-800-225-5329 Email: consumerproducts@panasonic.com...
Page 7 Please contact your local authorized Panasonic representative for a list of approved accessories. WARNING In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.
Page 8 Safety Notes, Compliances, Certifications, and Other Notices WARNING This is a Class A product. In a domestic environment this product may cause radio frequency interference in which case the user may be required to take adequate measures. The user could lose the authority to operate this equipment if any unauthorized changes or modifications are made to this equipment.
Page 9: Table Of Contents
Scanner Control Panel... 7 Options and Supplies... 9 Options... 9 Supplies ... 10 2. Basic Copying ... 11 The Copier Control Panel ... 11 Copy Mode ... 13 Auto Start ... 14 The Copier Main Screen ... 14 Positioning the Originals ... 15 The Document Glass ...
Page 10 Table of contents Loading Transparencies into the Bypass Tray... 28 Loading Postcards into the Bypass Tray ... 29 Loading Envelopes in the Bypass Tray ... 30 Making a Copy Using the Bypass Tray... 31 Color Mode ... 32 Using the Color Mode Feature ... 34 Lighten/Darken ...
Page 11 Operating Instructions Transporting the Scanner... 68 5. Problem Solving ... 69 Avoiding Paper Jams... 69 Printer Jam Clearance Areas... 70 Document Feeder (ADF) Jam Clearance Area... 71 Clearing a Paper Tray Jam... 73 Clearing a Duplex Unit/Kit Jam... 75 Clearing Area 1 Jams ... 77 Clearing Area 2 Jams ...
Page 12 Table of contents Printing Problems ... 122 On a Windows Workstation... 122 On a Mac OS Workstation ... 123 General Printing Problems ... 124 Problems with Print Quality ... 127 Job Management Problem Solving ... 129 Job Management Error Messages ... 129 Unexpected Printing Results...
Page 13: Getting To Know The Dp-C106
Getting to Know the DP-C106 Printer, Front View Paper Tray 1 – place paper supply here Duplex Unit/Kit – option that allows two-sided printing Front Cover – open to access the Toner Cartridges and the Print/Copy Cartridge Control Panel – use to access the Printer menus and to view messages Printer Output Top Tray –...
Page 14: Printer, Rear View
Getting to Know the DP-C106 Printer, Rear View 11. Scanner Power Connector –provides power to the Scanner 12. Scanner Interface Connector – provides interface to the Scanner 13. Area 4 Access Cover – open to access paper jams 14. Printer Side Output Tray – copies are delivered to this tray 15.
Page 15: Printer, Internal View
Printer, Internal View Printer, Internal View 17. Toner Carousel Access – the four Toner Cartridges are installed one at a time, through this opening 18. Fuser Jam Clearance Area – the Fuser applies heat to the Toner in order to adhere it to the paper 19.
Page 16: Printer Control Panel
Getting to Know the DP-C106 1010 0101 0010 Printer Control Panel Control Panel Screen – use to view the system status, menu options, problem messages, and fault codes MENU button – use to step through the Printer menus OFFLINE button– use this button to change the system status from on- line to off-line and back again CLEAR/STOP button –...
Page 17: Scanner And Automatic Document Feeder (Adf) Components
Scanner and Automatic Document Feeder (ADF) Components Scanner and Automatic Document Feeder (ADF) Components The ADF comes mounted to the Scanner. Its components are illustrated and described by numbers 3 through 6. Scanner Control Panel – use to access the DP-C106 features and options Memory Expansion Slot –...
Page 18 Getting to Know the DP-C106 Registration Guide– align the original with the Registration Guide Document Glass – supports the original for scanning Scanner and Automatic Document Feeder (ADF) Components...
Page 19: Scanner Control Panel
Scanner Control Panel Scanner Control Panel Control Panel Screen – use to view the system status, menu options, problem messages, and fault codes Copy button – use to change the system from the on-line mode to copying mode Tools button – provides access to the administration features Clear All button –...
Page 20 Getting to Know the DP-C106 15. Zoom ( 400% 16. Reduce/Enlarge ( preset reduction or enlargement settings 17. Reduce/Enlarge indicators – indicates which setting is currently selected 18. Paper Supply indicators – indicates which paper tray is currently selected 19. Color Mode button – use to access color mode options 20.
Page 21: Options And Supplies
Options and Supplies Options and Supplies The DP-C106 is a digital Color Copier/Printer which can produce images with great color and clarity. Furthermore, its copying/printing functionality can also be greatly enhanced by the addition of the following options and supplies.
Page 22: Supplies
Getting to Know the DP-C106 Supplies 1 Black Toner Cartridge 1 Cyan Toner Cartridge 1 Magenta Toner Cartridge 1 Yellow Toner Cartridge 1 Print/Copy Cartridge 1 Toner Waste Container Part Name Options and Supplies Part No. DQ-UR26K DQ-UR26C DQ-UR26M DQ-UR26Y DQ-UH26X DQ-BF28X...
Page 23: Basic Copying
The Copier Control Panel Use the Copier Control Panel to program the DP-C106 for your copy jobs. The following is a list of the various components on the Copier Control Panel and their functions. Copier Screen – use to displays programmable features, available options, and the current settings.
Page 24 12. Quality Adjustment – use to access the quality adjustment screen in order to change the Sharpness and the Color Level of the copies. 13. Contrast Dial – use to lighten or darken the Copier Screen. 14. Paper Supply ( tray.
Page 25: Copy Mode
When the DP-C106 Copier/Printer is in the printer mode, a message displays in the Copier Screen that says This message is referring to the Copy button on the Copier Control Panel. After you press the Copy button, one of the following occurs: The Ready to Copy message appears on the Copier Control Panel indicating that you have successfully entered copy mode.
Page 26: Auto Start
Basic Copying Auto Start While the Please Wait message appears on the Copier Screen, you cannot start copy operations. You may, however, program your copy job. Once the Copier/Printer has successfully entered copy mode, your copy job will automatically begin to print.
Page 27: Positioning The Originals
Positioning the Originals There are two ways to position originals on the DP-C106: on the Document Glass or in the ADF. The Document Glass Perform the following steps to use the Document Glass: Raise the ADF. Align the original into the rear, left-hand corner of the Document Glass face down.
Page 28 If the copier cannot detect the size of your original, an error message appears on the Copier Screen. The error message appears each time you attempt to copy the original until you manually select the appropriate Paper Supply.
Page 29: The Automatic Document Feeder (Adf)
The Automatic Document Feeder (ADF) The ADF allows you to load up to 30 originals into the DP-C106 for continuous scanning. Each original is scanned individually, beginning with the bottom sheet. To use the ADF perform the following steps: Raise the document handler to the right. Place the originals into the ADF face up and in the same orientation as the paper in the Paper Tray.
Page 30 Basic Copying Gently push the originals into the ADF, as shown below, until the ADF Light illuminates. To prevent paper jams, ensure that the original documents rest against the rear edge of the ADF. Make sure that the ADF Light illuminates. Adjust the Document Guide to gently touch the edges of the originals, as shown below.
Page 31 Return the Document Tray to the original position. If you are loading large size originals into the ADF, pull out the Exit Tray Extension of the Document Exit Tray. CAUTION Pay attention to the following cautions when using the ADF: Do not press on the originals while using the ADF;...
Page 32: Making A Copy
Making a Copy Perform the following steps to make a copy on the DP-C106: If the Copier/Printer is in printer mode, press the Copy button. Press the Clear All button to reset all default settings. The settings for all of the copy features are not displayed on the Main Screen.
Page 33: Copy Features
The Reduce/Enlarge button allows you to increase or decrease the size of the original image onto your copy output. Selecting a Reduce/Enlarge percentage on the Copier Control Panel specifies a desired change in the original image size. The following Reduce/Enlarge options are available on your DP-C106 Copier/Printer: 100 % - The copy image will be the same size as the original image.
Page 34: Using The Reduce/Enlarge Feature
Copy Features Preset % - The Preset % settings are shown on the Copier Control Panel. The Copier/Printer automatically determines output size based on the selected reduction or enlargement percentage. The following tables list the Preset % selections available on the DP- C106 and how each percentage affects certain paper sizes.
Page 35 Perform one of the following: Use the Reduce/Enlarge ( to produce a copy that is the same size as the original document. Use the Reduce/Enlarge ( Use the Reduce/Enlarge ( Preset % reduction/enlargement setting. Use the Zoom ( reduction or enlargement percentage. You can enter any percent between 25 % and 400 %.
Page 36: Paper Supply
The Paper Supply feature allows you to select the desired paper for your copies. The following Paper Supply selections are available on the DP-C106: Auto – The Copier/Printer automatically determines original size and the appropriate paper supply. The Copier/Printer then pulls the appropriate copy stock from Paper Tray 1, 2, or 3.
Page 37: Using The Bypass Tray
If paper is not loaded in the Paper Tray, the message “ADD PAPER TO TRAY X” is displayed on the Copier Screen, where “X” is the selected tray. For information on loading the paper tray, go to the “Loading Paper In the Paper Trays”...
Page 38 Copy Features Perform one of the following: If loading A3 oversize paper, ensure that the blue-green, left-hand Paper Guide is lowered and snapped into place. If loading any other size paper, lift the blue-green, left-hand Paper Guide. Slide the right-hand Paper Guide all the way to the right. If you are printing on longer paper, pull out the Tray Extension.
Page 39 When paper stock is first loaded in the Bypass Tray, the Bypass Tray paper selection screen automatically is displayed on the Copier Screen. For further directions on using the Bypass Tray, go to the “Making a Copy Using the Bypass Tray”.
Page 40: Loading Transparencies Into The Bypass Tray
Copy Features Loading Transparencies into the Bypass Tray Transparencies can be fed only from the Bypass Tray or optional Transparency Tray that goes into Tray 1 position. CAUTION Do not use White-Framed Transparencies in this unit. To prevent the white tape(s) from jamming inside the Fuser Unit, this machine is designed with a White-Frame Detection Sensor.
Page 41: Loading Postcards Into The Bypass Tray
Loading Postcards into the Bypass Tray Postcards must be fed through the Bypass Tray. When printing on the back of pre-printed postcards, make sure that the postcard is not bent. To avoid paper jams, flatten every bend by hand before printing.
Page 42: Loading Envelopes In The Bypass Tray
Copy Features Loading Envelopes in the Bypass Tray All envelopes must be fed through the Bypass Tray. Open the flap and insert the envelope, one at a time, into the Bypass Tray as shown below. Follow these guidelines when printing onto envelopes to help minimize potential jams and other problems: Do not use envelopes that have tape seals.
Page 43: Making A Copy Using The Bypass Tray
ADF, go to the Basic Copying. Use the Paper Supply buttons to select the Bypass Tray. The Bypass Tray Selection screen is displayed on the Copier Screen. Use the ( ) ARROW buttons to select one of the following:...
Page 44: Color Mode
Documents that are detected as black and white are copied in Text mode. Black – The Copier/Printer uses only black toner to create the copy. The following Original Type selections are available in Black color mode: Text – Use this setting when the original is black and white and contains only text.
Page 45 Color - The Copier/Printer will use all Toner Cartridges for full color copy output. The following Original Type selections are available in Full color mode: Text/Photo – Use this setting when the original consists of color text and photographs or color text and a photo from a magazine or newspaper.
Page 46: Using The Color Mode Feature
Press the Select button. Copy Mode selection is displayed on the Copier Screen Press the Exit button. The Main Menu is displayed on the Copier Screen. Your Color Mode setting displays on the Main Screen. 10. Enter your desired number of copies using the Numeric Keypad.
Page 47: Lighten/Darken
This feature offers an Auto Contrast option as well as five lighten/darken levels. When the Auto option is selected, the Copier/Printer automatically determines the density of the original. The Copier/Printer then adjusts the density levels of the copy output to optimize image quality. Using the Lighten/Darken Feature...
Page 48: Quality Adjustment
Using the ADF, go to the Basic Copying. Press the Quality Adjustment button. Quality Adjustment selection is displayed on the Copier Screen. Use the ( Press the Select button. Sharpness selection is displayed on the Copier Screen. Use the ( Lighter and Darker.
Page 49: Using The Color Level Adjustment
Press the Select button. Quality Adjustment selection is displayed on the Copier Screen. Press the Exit button. The Main Screen is displayed on the Copier Screen. 10. Enter your desired number of copies using the Numeric Keypad. 11. Press the Start button.
Page 50: Using The Background Mask Feature
Press the Select button. Quality Adjustment selection is displayed on the Copier Screen. Press the Exit button. The Main Screen is displayed on the Copier Screen. 10. Enter your desired number of copies using the Numeric Keypad. 11. Press the Start button.
Page 51: Advanced Features
Horizontal Vertical Center The DP-C106 Copier/Printer automatically creates a 4 mm border on every copy. This is not an erase feature and can not be deleted. 2-Sided – to produce double sided output, output with images on both the front and back sides, from single sided input. The following orientation options are available for the 2-Sided feature: Portrait –...
Page 52: Using The Output Feature
Output with the Optional 10 Bin Sorter. Press the Select button. Advanced Features selection is displayed on the Copier Screen. Press the Exit button. The Main Screen is displayed on the Copier Screen. 10. Enter your desired number of copies using the Numeric Keypad.
Page 53: Determining The Output With The Optional 10 Bin Sorter
Determining Output with the Optional 10 Bin Sorter The 10 Bin Sorter functions are available to copy jobs only. Select the Copy button on the copier control panel to enter Copy Mode. Select the Advanced Features button. Select the Output feature.
Page 54: Using The Erase Feature
Using the ADF, go to the Basic Copying. Press the Advanced Features button. Advanced Features selection is displayed on the Copier Screen. Use the ( Press the Select button. Erase selection is displayed on the Copier screen. Use the ( ON, to turn the Erase feature On.
Page 55: Using The 2-Sided Feature
Press the Select button. Advanced Features selection is displayed on the Copier Screen. 10. Press the Exit button. The Main Screen is displayed on the Copier Screen. 11. Enter your desired number of copies using the Numeric Keypad. 12. Press the Start button.
Page 56 Portrait documents, this creates a calendar effect. For Landscape documents, this creates a book effect. The Copier Screen displays an error message if the 2 Up feature is on when you try to switch the 2-Sided feature on. For information on using the 2 Up feature, see “Using the 2 Up Feature.”...
Page 57: Using The 2 Up Feature
Press the Advanced Features button to display the Advanced Features selections on the Copier Screen. Use the ( ) ARROW buttons to highlight the 2 Up feature. Press the Select button to display the 2 Up selection on the Copier Screen. Desired 2-Up Output 8.5 x 11 in. Landscape 11 x 17 in.
Page 58 YES (R L) to turn the 2 Up feature On, and position the images from right to left. The Copier Screen displays an error message if the 2-Sided feature is On when you try to switch On the 2 Up feature. For information on using the 2- Sided feature, go to the “Using the 2-Sided Feature”.
Page 59: Tools Mode
Tools Mode Use the Tools button on the Copier Control Panel to access Tools Mode on your DP-C106. The Tools Mode feature provides access to meter information and the administrative features that allow you to customize and service your copier.
Page 60: Administrative Features
Tools Mode Use the following procedure to access the Meter Check screen: Press the Tools button on the Copier Control Panel to display the Tools Main Menu on the Copier Screen. Using the ( Press the Select button. Meter Check is displayed on the Copier Screen.
Page 61 Use the following procedure to access the Administrative Features menu: Press the Tools button on the Copier Control Panel to display the Tools Main Menu on the Copier Screen. Using the ( ) ARROW buttons highlight the Admin menu selection.
Page 62: Defaults For Copy
Reduce/Enlarge feature. The Reduce/Enlarge can be set to Auto %, 100 %, or to any of the Preset % options listed on the Copier Control Panel. The Reduce/Enlarge default setting cannot be on Auto % if the Paper Supply default is set to Auto.
Page 63 Color Mode: This option allows you to change the default setting for the Original Type feature. The Original Type default can be programmed to one of the following: Black Text Black Text/Photo Black Photograph Color Text/Photo Color Prnt Photo Color Photograph Auto Setting a default value for the Color Mode feature is useful when most originals are of the same type.
Page 64 Copier Screen. The new default setting displays next to the appropriate feature. 12. To change the default for another feature, repeat steps 8 through 11. 13. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 14. To exit Tools Mode, press the Tools button.
Page 65: Color
The color balance adjustment is for copies only. When the machine is in the printer mode, color adjustments do not affect the output. Use the following procedure to adjust the Color settings: Press the Tools button to display the Tools Main Menu on the Copier Screen. Using the ( Press the Select button.
Page 66 14. 16. Press the Exit button. The Administrator Menu is displayed on the Copier Screen. 17. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 18. Press the Tools button to exit Tools Mode.
Page 67: Auto Color Adjust
Use of High Brightness Paper (90 Brightness or higher) is strongly recommended when making color adjustments. Use the following procedure to apply the Auto Color Adjust feature: Press the Tools button to display the Tools Main Menu on the Copier Screen. Using the ( Press the Select button.
Page 68 8 through 20. 25. Press the Exit button. The Administrator Menu is displayed on the Copier Screen. 26. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 27. Press the Tools button to exit Tools Mode.
Page 69: Detect Document Size
(millimeters) or inch (inches). Press the Select button. The Admin menu is displayed on the Copier Screen. 10. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 11. Press the Tools button to the exit Tools Mode.
Page 70: Auto Mode Change
ADF is open. Press the Select button. The Administrator Menu is displayed on the Copier Screen. 10. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 11. Press the Tools button to exit Tools Mode.
Page 71: Limit Copy Set
Use the Numeric Keypad to enter a maximum set limit between 1 and 99. Press the Select button. The Administrator Menu is displayed on the Copier Screen. 10. Press the Exit button. The Tool Main Menu is displayed on the Copier Screen. 11. Press the Tools button to exit Tools Mode.
Page 72: Timer Preset
To clear error conditions, refer to the problem solving section. Energy Saver Time: If the copier is not operated for a designated amount of time, the copier will enter energy-saving mode. The time out before changing to the energy saving mode can be 1 –...
Page 73 11. If you wish to change the timer setting for any other option, repeat steps 8 through 10. 12. Press the Exit button. The Administrator Menu is displayed. 13. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 14. Press the Tools button to exit Tools Mode.
Page 74: Sound Preset
Alarm CRU Tone: An entry can be made so that a tone is produced when the toner cartridge or drum cartridge requires replacement. Use the following procedure to change the Audio Tone settings: Press the Tools button to display the Tools Main Menu on the Copier Screen. Using the ( Press the Select button.
Page 75: User Password
8 through 11. 13. Press the Exit button. The Administrator Menu is redisplayed. 14. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 15. Press the Tools button to exit out of Tools Mode.
Page 76 11. Press the Select button. When the change is confirmed the Administrator Menu is displayed on the Copier Screen. 12. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 13. Press the Tools button to exit Tools Mode.
Page 77: Admin Password
If the password entered as confirmation is different from the first password entered, you must enter the password again. Repeat steps 8 and 9. 10. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 11. Press the Tools button to exit Tools Mode.
Page 78: Version Info
Version Information screen. Press the Exit button. The Administrator Menu is displayed. 10. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 11. Press the Tools button to exit Tools Mode.
Page 79: Self Diagnostics
For information on calling for service, go to the Problem Solving chapter. 11. Press the Exit button. The Administrator Menu is displayed. 12. Press the Exit button. The Tools Main Menu is displayed on the Copier Screen. 13. Press the Tools button to exit Tools Mode.
Page 80: Transporting The Scanner
Locking the module keeps it from sliding and either damaging itself or causing damage to other parts of the scanner. Use the following procedure to lock the scanner module: Press the Tools button to display the Tools Main Menu on the Copier Screen. Using the ( Press the Select button.
Page 81: Problem Solving
Problem Solving The following list shows the types of problems identified in this chapter: Jam Clearance Copy/Print Quality Problems Power Problems Printer Error Messages Printer Error Codes Scanner Error Messages Avoiding Paper Jams The following conditions cause jams in the Printer. The paper guides in the paper tray are not adjusted to the size of the paper.
Page 82: Printer Jam Clearance Areas
Problem Solving Printer Jam Clearance Areas Area 1: Bypass Tray and Bypass Transport Area 2: Paper Feed Area from Paper Tray 1 or the Duplex Unit/Kit, when installed. Area 3: Paper Feed Area from the System Console, when installed. Area 4: Top Left-hand Cover Area 5: Upper Inverter, if installed.
Page 83: Document Feeder (Adf) Jam Clearance Area
Clearing Paper Jams Problem Solving ADF Jam Clearance Area Lift to open the Left-hand ADF.
Page 84 Problem Solving Clearing Paper Jams This page is intentionally left blank.
Page 85: Clearing A Paper Tray Jam
Clearing a Paper Tray Jam Clearing a Paper Tray Jam Perform this procedure when the message CHECK LOADING OF TRAY X (1, 2, or 3) is displayed on the Control Panel. Slowly open the Paper Tray all the way. Remove the jammed paper and any paper that is creased or torn.
Page 86 Problem Solving Firmly close the Paper Tray. Try running the job again. If the problem still exists, open the tray and turn the stack of paper over. Firmly close the Paper Tray. Clearing a Paper Tray Jam...
Page 87: Clearing A Duplex Unit/Kit Jam
Clearing a Duplex Unit/Kit Jam Clearing a Duplex Unit/Kit Jam Perform this procedure only when the message CLEAR DUPLEX UNIT/KIT JAM is displayed on the Control Panel. CUTION DO NOT open the Duplex Unit/Kit unless directed to do so from the Printer Control Panel.
Page 88 Problem Solving Clearing a Duplex Unit/Kit Jam Firmly close the Duplex Unit/Kit.
Page 89: Clearing Area 1 Jams
Clearing Area 1 Jams Clearing Area 1 Jams Perform this procedure when the message CLEAR JAM IN AREA 1 is displayed on the Control Panel. Remove any jammed or torn paper or other stock from Area 1, Bypass Tray. Ensure that there are no pieces of torn stock remaining in the tray. Remove any stock loaded in the Bypass Tray.
Page 90 Problem Solving Lift the Transport Cover using the handle as shown. Remove any jammed or torn paper as shown below. Ensure that there are no pieces of torn paper remaining in the transport. Close the Transport Cover. Clearing Area 1 Jams...
Page 91 Clearing Area 1 Jams Close the Bypass Tray. Reload the Bypass Tray with the desired stock and ensure that the width guide is adjusted to the size of the stock. Problem Solving...
Page 92 Problem Solving Clearing Area 1 Jams This page is intentionally left blank.
Page 93: Clearing Area 2 Jams
Clearing Area 2 Jams Clearing Area 2 Jams Perform this procedure when the message CLEAR JAM IN AREA 2 is displayed on the Control Panel. Lower the Area 2 Access Cover. Remove any jammed or torn stock from Area 2. Ensure that there are no pieces of torn stock remaining in the area.
Page 94 Problem Solving Clearing Area 2 Jams This page is intentionally left blank.
Page 95: Clearing Area 3 Jams
Clearing Area 3 Jams Clearing Area 3 Jams Perform this procedure when the message CLEAR JAM IN AREA 3 is displayed on the Control Panel. Open the Area 3 Access Door. Remove any jammed or torn paper as shown below. Ensure that there are no pieces of torn paper remaining in the feed area.
Page 96 Problem Solving Clearing Area 3 Jams This page is intentionally left blank.
Page 97: Clearing Area 4 Jams
Clearing Area 4 Jams Clearing Area 4 Jams Perform this procedure when the message CLEAR JAM IN AREA 4 is displayed on the Control Panel. Open the Area 4 Top Left-hand Cover. Remove the jammed paper. If the paper is torn ensure that there are no pieces of torn paper remaining in the Printer.
Page 98 Problem Solving Clearing Area 4 Jams This page is intentionally left blank.
Page 99: Clearing Area 5 Jams
Clearing Area 5 Jams Clearing Area 5 Jams Perform one of the following procedures when the message CLEAR JAM IN AREA 5 is displayed on the Control Panel. If you do not have the Duplex Unit/Kit option installed perform the Clearing the Fuser Area procedure below.
Page 100 Problem Solving If the paper is not visible, turn the Green Knob in the direction shown. Ensure that there are no pieces of torn paper remaining in the Fuser Area. Return the Green Lever to the original position. Firmly close the Fuser Area Access Cover. Clearing Area 5 Jams...
Page 101: Clearing The Upper Inverter
Clearing Area 5 Jams Clearing the Upper Inverter In order to access Area 5, pull open the Upper Inverter. To release any paper, lift the Green Lever, and gently pull the paper in the direction of the arrow. If the paper is not visible, turn the Green Knob in the direction of the arrow.
Page 102 Problem Solving Open the small, clear, cover and ensure that all the paper and paper bits are removed. If paper is visible under the clear cover, hold the cover open and push the paper toward the paper exit with your fingers. Clearing Area 5 Jams...
Page 103 Clearing Area 5 Jams Pull the paper in the direction of the arrow shown below. If paper is only partially visible under the cover, check under the tray for access to the paper. Pull the paper down and remove. Problem Solving 0301112A- W O L...
Page 104 Problem Solving Close the small clear cover and move the Green Lever to the lower position. Firmly close the Upper Inverter. Clearing Area 5 Jams 0301113A- W O L...
Page 105: Clearing Area 6 Jams
Clearing Area 6 Jams Clearing Area 6 Jams Perform this procedure when the message CLEAR JAM IN AREA 6 is displayed on the Control Panel. In order to access Area 6, open the Lower Inverter Cover. Remove the jammed paper. Ensure that there are no pieces of torn paper remaining in the Lower Inverter.
Page 106: Clearing Jams In The 10 Bin Sorter
Problem Solving Clearing Jams in the 10 Bin Sorter Read the messages that display on the copier and printer control panels. Slide the 10 Bin Sorter to the left away from the DP-C106. Lift the Jam Clearance Cover. Lift the Green Handle and gently remove any sheets that are jammed in the output area.
Page 107: Copy/Print Quality Problems
Copy/Print Quality Problems Copy/Print Quality Problems If the problem still exists after following the instructions in this table, call your local Authorized Panasonic Representative. Description Faded print/copy Stray black dots, or white dots in solid black or color areas Vertical streaks...
Page 108 Problem Solving Blank pages Vertical blanks Image is slanted The color is too light or too dark Sheets of paper are sticking together. The Low Toner message is displayed on the Control Panel. The Print/Copy Cartridge is old or damaged. The Print/Copy Cartridge is old or damaged.
Page 109: Adjusting The Printer Color
Adjusting the Printer Color Adjusting the Printer Color Perform this procedure if you have color problems such as insufficient amounts of one or more colors, or excessive amounts of one or more colors. If a message to replace a Color Toner Cartridge is displayed on the Printer Control Panel, replace the cartridge BEFORE performing this adjustment.
Page 110 Problem Solving If you see all the circles in a row, write 0 next to the row. Repeat step 5 for each color rows, drawing circles around your preferred selections or recording a 9 or a 0 next to the row. For the 30% MATCH row, hold the sheet at arms length.
Page 111: Gray Balance Page
Adjusting the Printer Color 2. Gray Balance Page The gray patch you select is used by the printer to balance all colors. Press the ITEM/ENTER button. The PRINTING GRAY BALANCE PAGE is displayed, and after a moment the page is delivered the TopTray.
Page 112: Comparison Page
Problem Solving 3. Comparison Page The Comparison Page allows you to see the changes that you made during the VisualCal adjustment. On the page are four rows of color photographs. The first row and the third row show the color setup before you selected VisualCal.
Page 113: Printer Error Messages
Printer Error Messages Printer Error Messages If the problem still exists after following the instructions in this table, call your service support and report the problem. Message 010-317 CALL FOR There may be an SERVICE electrical problem. BLACK TONER The Black Toner Cartridge is low.
Page 114 Problem Solving Message CLOSE AREA 5 The Area 5 Access Cover is open. CLOSE DUPLEX The Duplex Unit/Kit is UNIT/KIT open. CLOSE FRONT The Front Cover is open. Close the Front Cover. COVER CLOSE PAPER Paper Tray 1 is open. TRAY 1 CLOSE PAPER Paper Tray 2 is open.
Page 115 Printer Error Messages Message INSTALL YELLOW The Yellow Toner TONER Cartridge is empty CARTRIDGE LOAD [STOCK Paper Tray 1 is low on SIZE] IN TRAY 1 the specified stock. LOAD [STOCK Paper Tray 2 is low on SIZE] IN TRAY 2 the specified stock.
Page 116 Problem Solving Printer Error Messages This page is intentionally left blank.
Page 117: Printer Error Codes
Switch Off the Scanner power switch. Wait 20 seconds. Switch On the Scanner power switch. If the problem is resolved, resume printing. If the problem is not resolved, call your Authorized Panasonic Representative and report the Error Code. Problem Solving...
Page 118 Problem Solving Printer Error Codes This page is intentionally left blank.
Page 119: Scanner Error Codes
Switch Off the Scanner power switch. Wait 20 seconds. Switch On the Scanner power switch. If the problem is resolved, resume printing or copying. If the problem is not resolved, call your Authorized Panasonic Representative and report the Error Code. Problem Solving...
Page 120 Problem Solving Scanner Error Codes This page is intentionally left blank.
Page 121: 10 Bin Sorter Error Messages
10 Bin Sorter. You may also be instructed to clear jams from other areas of the Copier/Printer. The 10 Bin Sorter Cover is not in place. Ensure that the cover is completely closed.
Page 122 Problem Solving Invalid for Stack Remove papers from High Cap Remove papers from Sorter Sort and Stack are selected. Load originals in ADF Sorter is available up to 10 sets Sorter malfunction Stack is available up to 30 copies Stack is full. Remove papers Stacker is full The selections (such as paper size) you made for the job are not valid for stacking.
Page 123: Network Problem Solving
Network Problem Solving Network Problem Solving Because the DP-C106 server is part of the Printer, most references in this chapter are simply to the Printer. The word server is used to refer to network servers. Problems During Setup from the Control Panel If you have difficulty printing the test page and no message is displayed, perform the following steps: Check the Printer status.
Page 124: Network Protocol Setup Messages
Problem Solving Network Protocol Setup Messages The following table lists the network protocol messages that you may see during the Network Protocol setup. It also contains the last Setup screen shown before the message appeared, a description of the problem, and any action required.
Page 125 Network Problem Solving Message NO NDS TREES ENABLE NDS FOUND. (NETWORK SETUP> SERVICE SETUP> PSERVER SETUP> NDS SETUP) WARNING! SELECT NDS TREE SELECTING A NEW (NETWORK SETUP> NDS TREE SERVICE SETUP> DELETES BINDERY PSERVER SETUP> SETUP. NDS SETUP) ______ IS EMPTY. NAVIGATING NDS TREE (NETWORK SETUP>...
Page 126 Problem Solving Message ERROR. CANNOT SELECT FILE OPEN BINDERY SERVER FROM LIST CONNECTION TO (NETWORK SETUP> NDS SERVER. SERVICE SETUP> PSERVER SETUP> BINDERY SETUP) NO NETWARE FILE SELECT FILE SERVER FOUND. SERVER FROM LIST (NETWORK SETUP> SERVICE SETUP> PSERVER SETUP> BINDERY SETUP) FILE SERVER ENTER FIRST...
Page 127 Network Problem Solving Message NOVELL ERROR ANY BINDERY SETUP CODE, FOLLOWED SCREEN BY A MESSAGE. Setup Screen Novell NetWare has reported an error. The Printer Control Panel reports the error number and displays a brief message. For the most common errors, a screen is displayed, enabling you to retry the action that caused the error.
Page 128: Novell Problems During Network Setup
Problem Solving Novell Problems During Network Setup In Network Setup, when you are configuring your IPX (Novell) connection, the DP-C106 queries the network for Novell file servers and trees and temporarily attaches to them. If a guest login is enabled, it will be used. If not, you will be prompted to login from the DP-C106 Printer Control Panel.
Page 129: Novell Error Messages
Network Problem Solving Novell Error Messages Message The guest account, which you have Guest account not selected for initial login, available. has expired or has been disabled by the NetWare supervisor. The server has connected to a file Unable to login to server, but is unable to the server.
Page 130 Problem Solving Message DP-C106 is already Notify IPX (Novell) connected to a file Administrator server. Something unexpected has happened and the user generally cannot recover without the intervention of the system administrator. Error #197 indicates that you have exceeded the number of login attempts permitted for this account on the...
Page 131: Runtime Printer Error Messages
Network Problem Solving Runtime Printer Error Messages For error messages related to canceling jobs and printing, including the Disk Full message and alerts to local media, refer to the sections Job Management Error Messages and Clearing the Printer. Users can turn On PostScript error reporting as a print option from Mac OS applications.
Page 132 Problem Solving Message Description and Action Check these settings quickly by printing a Configuration page. At the client workstation, ensure that the appropriate network protocols are loaded, and that the Windows directory contains a configured Efinl.ini file. Network Problem Solving...
Page 133: Name Table
Network Problem Solving Name Table In This Location Server Setup Windows NT hosts file Windows NT setup for TCP/IP UNIX /etc/printcap file (BSD) Solaris NetWare administration utility Add New Server dialog box, when configuring a Fiery utility For This Item IPX/SPX Networks Server Name...
Page 134: Printing Problems
Problem Solving Printing Problems On a Windows Workstation Setting Up Printing on Windows NT 4.0 Workstations Reinstalling the Adobe PostScript Printer Driver on Windows 95/98/Me or Windows 2000 Problems with the Fiery Utilities on Windows 95/98/Me, Windows 2000 or Windows NT If you have problems installing the Printer with Windows NT 4.0, try installing another PostScript Printer (such as the Apple Laser...
Page 135: On A Mac Os Workstation
Network Problem Solving On a Mac OS Workstation Setting up the Printer in the Chooser Installing screen fonts If auto-setup does not work and you are prompted to select the PPD, select the appropriate Printer file in your System:Extensions:Printer Descriptions folder.
Page 136: General Printing Problems
Problem Solving General Printing Problems If this Happens You cannot connect to the Printer. You cannot select or view one of the queues. You cannot connect to the Printer from a Windows computer with the Fiery utilities. Printing seems to take too long. One or more Media Type options are dimmed.
Page 137 Network Problem Solving Jobs sent to the parallel port do not print. Did you select the DP-C106 as the current Printer? Before printing, you must select the DP-C106 as the current Printer from your Windows computer, Mac OS computer, or UNIX workstation. Make sure that the Printer is switched On.
Page 138 Problem Solving You cannot print with Quark XPress 3.32 using the PSPrinter 8.5.1 driver on a Mac OS workstation. Restart your Windows computer, enter BIOS setup, and if you have a BIOS setting for the parallel port, ensure that it is set to ECP mode and not to Bi-Directional, EPP, or any other mode.
Page 139: Problems With Print Quality
Network Problem Solving Problems with Print Quality If this Happens Print settings for your job output do not match the settings you gave. You get poor printing results. Separations do not combine properly. The registration or colors of an image are not what you expected.
Page 140 Problem Solving If this Happens Your printed file appears too dark. Color output is incorrect. Color file prints in black and white. Desktop Color Separations (DCS) format images print incorrectly. QuickDraw fill patterns print as solids. Try this Adjust the Brightness option. Use the Brightness option when printing from an application to lighten your image whenever you print a...
Page 141: Job Management Problem Solving
Message Check power & cable Check scanner power & cable Communication failure while printing. Please resubmit job. Copier busy Copier in Energy Save Mode Copier offline Platen Scan in progress Print/Copy Cartrdg. misplaced Corrective Action/Additional Information Ensure that the Printer is On and all the cables are secure.
Page 142 Problem Solving Message Print/Copy Cartrdg. type mismatched Printing . . . Ready within 1 minute Run setup and enter correct security Trying to connect Please wait . . . Turn power Off and On. Warming Up . . . Corrective Action/Additional Information The Print/Copy Cartridge installed is not the correct cartridge.
Page 143: Unexpected Printing Results
Network Problem Solving Unexpected Printing Results If this Happens A cover page is not printed when you reprint a saved raster job The job settings are not carried out as you expected The job does not print There are font errors This is the Problem Cover pages are not printed with saved raster jobs that have already printed.
Page 144: Clearing The Printer
Problem Solving Clearing the Printer Clearing the Printer is an Administrator option that can be used as a last resort if a job persists in the system and prevents printing despite attempts to cancel or delete it. Clearing the Printer deletes all jobs currently saved in any queue and all locally archived jobs.
Page 145: Maintenance
Maintenance Cleaning Procedures This section contains the recommended cleaning procedures for the DP-C106. Cleaning the Printer Covers The Printer does not require cleaning. However, if you wish to clean the outside covers, perform the following procedure. WARNING Always switch Off the power and disconnect the power cord from the wall outlet in order to avoid an electrical shock when cleaning the DP-C106.
Page 146: Cleaning The Scanner
Maintenance Cleaning the Scanner For the best copies, it is recommended that you clean the Scanner at least once a month. Document Glass and ADF Cover If the Document Glass is dirty, the copy quality can be less than desirable. If the inside of the ADF becomes dirty, the document size may not be detectable by the Scanner.
Page 147: Cleaning The Automatic Document Feeder (Adf)
Cleaning Procedures Cleaning the Document Feeder (ADF) Document jams can be created by dirt on the feed rollers or the feed belt of the ADF. It is recommended that you clean the feeder once a month. Lift the ADF. Moisten a clean soft cloth with water and wipe the feed belt. Wipe dry with a clean and dry soft cloth.
Page 148 Maintenance Close the ADF. Open the Jam Access Cover. Clean the Feed Rollers as shown. Close the Jam Access Cover. Cleaning Procedures...
Page 149: Replacing The Toner Cartridges
Replacing the Toner Cartridges Replacing the Toner Cartridges Use this procedure when you are referred here from the Problem Solving section, or when a message to install a Toner Cartridge is displayed on the Control Panel. Open the Printer Front Cover. If the cartridge to be replace is not visible in the opening perform the following steps: Press the Anti-rotation Button..
Page 150 Maintenance Turn the Rotary Knob in the direction of the arrow until it stops. Repeat the steps until the desired cartridge is visible in the opening. With the desired cartridge visible in the opening, turn the cartridge in the direction of the arrow until the Dot is aligned with the Unlock symbol. Pull the Toner Cartridge out of the Printer.
Page 151 Replacing the Toner Cartridges Remove the new Toner Cartridge from the box and shake it seven or eight times as shown. Ensure that the arrow on the cartridge can be seen on the top, and insert the cartridge into the Printer as far as it will go. CAUTION If the cartridge is not all the way into the Printer, the knob cannot be turned to the next position.
Page 152 Maintenance Use the handle on the end of the cartridge to rotate the cartridge in the direction of the arrow. Ensure that the Dot on the cartridge is aligned with the Locked symbol as shown. CAUTION If the cartridge is not securely locked into place, toner will spill into the Printer.
Page 153: Replacing The Print/Copy Cartridge
Replacing the Print/Copy Cartridge Replacing the Print/Copy Cartridge Use this procedure when you are referred here from the Problem Solving section, or when a message to change the Print/Copy Cartridge is displayed on the Control Panel. Place several sheets of used paper on the floor in order to protect the floor from the old Print/Copy Cartridge.
Page 154 Maintenance Rotate the yellow lever B in the direction of the arrow, until the Dot is aligned with the Unlocked symbol. Place your fingers into the opening on the front of the Print/Copy Cartridge and pull it slowly toward you. DO NOT remove it from the Printer at this time.
Page 155 Replacing the Print/Copy Cartridge Place the Print/Copy Cartridge on several sheets of used paper. WARNING NEVER dispose of a used Print/Copy Cartridge in an open flame. Toner could explode and cause burns. Install the Print/Copy Cartridge: Remove the Print/Copy Cartridge from the box. Tear open the notched end of the silver protective bag and remove the cartridge.
Page 156 Maintenance Holding the cartridge by the handle, align the guide with the Printer rail. 10. Push the cartridge all the way into the Printer until it snaps into place. 11. Rotate lever B in the direction of the arrow until the dot is aligned with the Locked symbol.
Page 157 Replacing the Print/Copy Cartridge Maintenance 12. Rotate lever A in the direction of the arrow until the Dot is aligned with the Locked symbol. 13. Close the Printer Front Cover and switch On the DP-C106 power.
Page 158 Maintenance Replacing the Print/Copy Cartridge This page is intentionally left blank.
Page 159: Replacing The Toner Waste Container
Replacing the Print/Copy Cartridge Replacing the Toner Waste Container Perform this procedure when the message TONER WASTER CONTAINER FULL is displayed on the Printer Control Panel. Remove a new Toner Waste Container from the box, and save the box. Open the Printer Front Cover. Grasp the Toner Waste Container handle, and pinch and hold the lever as shown below.
Page 160 Maintenance Place the used container in the box. WARNING DO NOT dispose of used Toner Waste Containers in an open flame. Used Toner could explode and cause burns. Push the new Toner Waste Container into the Printer until it clicks into place.
Page 161: Storing The Supplies
Storing the Supplies Storing the Supplies Toner Cartridges Store the Toner Cartridges away from direct sunlight in the following environment: Temperature = 37-95° F (3-35° C) Humidity = 15-80% RH, with no condensation Avoid hot and humid locations Avoid magnetic fields, such as computer screens and disk drives Keep out of the reach of children Handling Precautions WARNING...
Page 162: Print/Copy Cartridge
Maintenance Print/Copy Cartridge The Print/Copy Cartridge includes a light sensitive drum, a drum cleaner, and the Toner Waste Container. Always store the Print/Copy Cartridge in the carton. Store the Print/Copy Cartridge away from direct sunlight, in the following environment: Temperature = 37-95° F (3-35° C) Humidity = 15-80% RH, with no condensation Avoid hot and humid locations Avoid magnetic fields, such as computer screens and disk drives...
Page 163: Types Of Paper
Grade and Common Basis Size Features Names (inches) Business Bond, Forms, Lightweight, Papers Ledger, matching 17x22 Laser, envelopes, Xerographic, pastels, light Writing colors, water- marked Premium Text Deckle edged, Text 25x38 textured, wide range of colors Uncoated Book, Offset, Easy folding, Book Opaque wide range of...
Page 164 Specialty Features Materials Transparency Specially coated for crisp color projection, heat stabilized Pressure Variety of con- Sensitive Label figurations Transfer Paper Lasts longer, image stands up to more washings Synthetic Films Durable, tear- proof, water resistant Newsprint Inexpensive, lightweight Presentation Easy to Folder assemble,...
Page 166 PANASONIC MACHINE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PANASONIC DOCUMENT IMAGING COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC MACHINE.

This manual is also suitable for:

Da-tl28c Da-tl26c Da-rm64c Da-rm128c Da-du26c Da-sm112c ... Show all

Panasonic WORKIO DP-C106 Operating Instructions Manual

Getting to Know the DP-C106

Basic Copying

Copy Features

Tools Mode

Problem Solving

Maintenance

Types of Paper

Quick Links

Operating Instructions

Related Manuals for Panasonic WORKIO DP-C106

Summary of Contents for Panasonic WORKIO DP-C106

This manual is also suitable for:

Table of Contents