Xerox DOCUPRINT N4525 Service Quick Reference Manual page 77

RAP 2-21
Error Code C5-4
Paper fed from Tray 5 did not reach the Take-Away Roller 5 Sensor within the specified
time.
Table 2-24 Error Code C5-4 Clear Area C Reset Tray 5
Step Actions and Questions
1 PAPER INSPECTION
Inspect the paper that is loaded in the paper tray.
Is the paper loaded in the cassette wrinkled or
damaged?
2 PAPER PATH INSPECTION
Inspect the paper path for paper scraps or foreign
objects that could cause a paper jam.
Is the paper path clear?
3 TRAY 5 LIFT MOTOR TEST
1. Enter Diagnostic Mode
2. From the Main Menu, select Comp Output Test / HCF
Unit / Tray 5 Lift.
3. Open, then close Tray 5.
4. Press [4] to start a 2-second test.
Does the Motor switch on when you Press [4]?
4 TRAY 5 FEED CLUTCH TEST
1. Enter Diagnostic Mode
2. From the Main Menu, select Comp Output Test / HCF
Unit / Tray 5 Feed Clut.
3. Press [4] to start, listen carefully for 2 clicks.
Does the Tray 5 Feed Clutch actuate when you
Press [4]?
5 FEED, PICK, AND RETARD ROLLER CHECK
Run a test print from Tray 5.
Was a sheet of paper fed out of Tray 5?
Volume 2 / High Capacity Feeder - Error Codes
Clear Area C
Reset Tray 5
Yes
Replace the
paper with
new paper
Go to step 3
Go to step 4
Go to step 5
Go to step 6
No
Go to step 2
Clear the
paper path
Replace
Tray 5 Lift
Motor [RRP
2-10 Lift
Motor (PL
12.3)]
Replace the
Tray 5 Feed
Clutch [RRP
2-13 Trays 3,
4, and 5
Feed
Clutches (PL
12.5~PL
12.7~PL
12.9)]
Replace
Tray 5
Feeder
Assembly
[RRP 2-31
Tray 5
Feeder
Assembly
(PL 12.9)]
2-409