Xerox DOCUPRINT N4525 Service Quick Reference Manual page 65

RAP 2-14
Error Code H1-4
There is a problem with Tray 4.
Tray 4 is sensed to be out of printer or Lift Motor in non-functional.
Table 2-17 Error Code H1-4 Insert Tray 4
Step Actions and Questions
1 TRAY 4 LIFT MOTOR TEST
1. Remove Tray 3 from the High Capacity Feeder so you
can observe Tray 4.
2. Enter Diagnostic Mode
3. From the Main Menu, select Comp Output Test / HCF
Unit / Tray 4 Lift.
4. Press [4] to start a 2-second test.
Does the Tray 4 Lift Motor run when you press
[4]?
2 TRAY 4 CHECK
Slowly slide Tray 4 out of Feeder 4.
Does the Tray 4 bottom plate drop as you slide
the Tray out of the Feeder?
TRAY 4 LEVEL SENSOR TEST
3
1. Enter Diagnostic Mode.
2. From the Main Menu, select Comp Input Test / HCF
Unit / Tray 4 Level.
3. Press [4] to start test, [0] to stop.
4. Repeatedly open and close Tray 4 while observing the
display.
Does the Control Panel display "Up" when
you pull the tray out, and display "Down"
when push in the tray?
4 HIGH CAPACITY FEEDER BOARD
REPLACEMENT
Replace the High Capacity Feeder Board [RRP 2-9
High Capacity Feeder Board (PL 12.2)].
Does the error code appear?
5 INPUT/OUTPUT BOARD REPLACEMENT
Replace the I/O Board [RRP 1-70 Input/Output Board
(PL 11.2)].
Does the error code appear?
PRINT ENGINE CONTROLLER BOARD
6
REPLACEMENT
Replace the Print Engine Controller Board [RRP 1-72
Print Engine Controller Board (PL 11.3)].
Does the error code appear?
Volume 2 / High Capacity Feeder - Error Codes
Insert Tray 4
Yes
Go to step 2
Go to step 2
Go to step 4
Go to step 5
Go to step 6
Go to step 7
No
Replace
Tray 4 Lift
Motor [RRP
2-10 Lift
Motor (PL
12.3)]
Replace
Tray 4 [RRP
2-22 High
Capacity
Feeder Tray
4 (PL 13.1)]
Replace the
Tray 4 No
Paper
Sensor
[RRP 2-15
Trays 3, 4,
and 5 No
Paper
Sensors (PL
12.3~PL
12.4)]
Problem
solved
Problem
solved
Problem
solved
2-397