Multitech SF100-G User Manual For System Administrators page 58

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The Please set the Device IP screen displays while configuring the SMSFinder.
Windows detects that the SMSFinder's LAN Ethernet IP address is not in the same subnet as the PC's.
Ensure your PC has a correct IP address. From a DOS window in Windows 95/98, type WINIPCFG or
from other Windows operating systems, type IPCONFIG. If the address field is listed as 0.0.0.0, the
computer does not have an IP address. Enter a statically assigned IP address.
A message appears indicating the input IP address is either not valid on your network or is in conflict
with another IP address.
The system has detected the IP address of the SMSFinder you are configuring is in conflict with another
device. Power off the conflicting device and configure the SMSFinder with a different Ethernet LAN IP
address.
A line appears in the Inbox that says TIMESETTINGS_LOOP_BACK_MSG. What does this mean?
This is simply a time setting verification. You can ignore this line.
E-mail alerts sent to the Administrator are not being received.
Is the SMTP Server configured properly for e-mail notification? See the Administration > System Setup
screen.
The SMSFinder's Ethernet port must be connected to a live network. SMTP e-mail alerts are sent through
the Ethernet connection.
The SNTP Time/Date stamp are not correct in the outbox.
Is the SNTP Client configured properly? See the Administration > SNTP screen.
The SNTP Time/Date function works through the SMSFinder's Ethernet connection. The Ethernet port
needs to be connected to a live network.
Multi-Tech Systems, Inc. SMSFinder User Guide for System Administrators (Document S000451B)
Chapter 7 – Troubleshooting
58

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