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19
Clearing Paper Jams
In the event of a paper jam, the paper path has been designed to allow the user to easily clear the jam
and continue the job. Take the time to familiarize yourself with the following procedures on clearing
paper jams.
Clear jams from left to right and in the order shown in the message displayed on the User Interface.
Try to avoid tearing any jammed sheets.
It is more desirable to prevent paper jams from occurring. Proper handling and storage of paper stocks
will minimize jams. For details, see
Handling and Storing
Paper.
Warning
Metallic surfaces in the fuser area are hot. Please use caution when removing paper jams from fuser
areas, and avoid touching any metallic surfaces.
Tip
If the system declares a jam in the feeder at area 2, check area 2 and area 1 since the sheet may be
stuck in between.
Tip
If you experience multi-sheet feed jams at any of the paper trays, make sure that the paper actually
loaded in the tray matches what has been programmed in the user interface.
Tip
If you load any type of drilled paper, to aid in sheet separation and to prevent jams, fan the reams
before loading into the tray.
Note
For 100/120/144 speeds, the recovery procedure for the 12-2505 fault is improved. The jam clearance
procedure instructs you to unload the main stacker. These sheets are now all considered good. After
closing the front door, the system instructs you to open the top main cover and remove and discard the
sheets from area 3. After the sheets have been removed, close the top main cover. The system will purge
any other sheets in the system before resuming the job. If any sheets on the stack are damaged or
poorly stapled, the operator may have to remake those sheets/set when the job is done.
Xerox
®
Nuvera
®
19-1
User Guide and Training Aid (UGTA)
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