Xerox Phaser 8400 Service Manual page 93

Error Code Definition Table (Continued)
Error code
13,330.4x -
TH_DEV_FAULT_CYAN_TOO_
SLOW
13,387.4x -
TH_DEV_FAULT_CYAN_THER
MISTOR_OPEN
13,389.4x -
TH_DEV_FAULT_CYAN_THER
MISTOR_SHORTED
13,391.4x -
TH_DEV_FAULT_CYAN_THER
MISTOR_BAD
13,392.4x -
TH_DEV_FAULT_MAGENTA_T
OO_HOT
13,394.4x -
TH_DEV_FAULT_MAGENTA_T
OO_SLOW
3-26
Definition
The cyan ink load heater took too long to reach its
setpoint
1. Verify the ambient temperature of the room is not too
low.
2. If the temperature of the environment is too cold,
advise the customer of the environmental
specifications and heat the room.
3. Run the Ink Melt 2 test if the room temperature is
within the correct operating range.
4. Inspect the ink loader wiring.
5. Replace the ink loader.
The cyan ink load thermistor circuit is open.
1. Run the Ink Melt 2 sensor test.
2. Inspect the ink loader wiring.
3. Replace the ink loader.
The cyan ink load thermistor circuit is shorted.
1. Run the Ink Melt 2 heater test.
2. Inspect the ink loader wiring.
3. Replace the ink loader.
The cyan ink load thermistor is bad.
1. Run the Ink Melt 2 temperature sensor test.
2. If the test fails, replace the ink loader and/or wiring.
The magenta ink load heater became too hot.
1. Verify the ambient temperature of the room is not too
high.
2. If the temperature of the environment is too hot,
advise the customer of the environmental
specifications and cool the room.
3. Run the temperature test if the room temperature is
within the correct operating range.
4. If the test fails, replace the ink loader.
The magenta ink load heater took too long to reach its
setpoint.
1. Verify the ambient temperature of the room is not too
low.
2. If the temperature of the environment is too cold,
advise the customer of the environmental
specifications and heat the room.
3. Run the Ink Melt 3 Heater test if the room temperature
is within the correct operating range.
4. Inspect the ink loader wiring.
5. If the test fails, replace the ink loader.
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