Network Problems - Xerox Phaser 8400 Service Manual

7.
Using the printer front panel, disable DHCP/BOOTP and AutoIP so that the
printer can be configured manually.
8.
Select an IP address for the printer that matches the computer, except for the last
field, which must be unique.
9.
Edit the printer's gateway and subnet mask to match the computer.
10. At the MS-DOS command prompt, type "ping" followed by a space and the
printer's IP address. Then press Enter. If the number of packets sent and
received match, the PING was successful and the Ethernet port is functional. If
the request times out and fails to reply, either the cable or the port is defective.
USB Port Verification
1. Connect a USB cable between the printer and computer USB ports.
2.
Verify that the printer is
3.
Insert the Software & Utilities CD-ROM into the computer.
4. Temporarily disconnect the USB cable from the printer, then reconnect the cable.
The computer automatically detects the new hardware and creates a driver.
Note
If the files fro the driver are not currently installed on the computer, you
must locate the driver files on the CD-ROM. Once the files have been
located, the computer installs the driver and automatically configures it to
match the printer's feature set.
5. To test the connection, click the START button.
6. Select SETTINGS and then PRINTERS.
7.
Locate the Phaser 8400 Printer icon and display its properties.
8. From the General tab, click the Print Test Page button to generate the test print. If
the test page prints, the USB port is functioning normally.

Network Problems

The Phaser 8400 Printer printer maintains 6 logs in memory detailing network
functions. The logs contain TCP/IP, NetWare and AppleTalk initialization events. The
logs can also be accessed remotely via CentreWare.
The logs list events chronologically. The log is limited in length; when the log is full
the printer stops recording data to the log. The logs are stored on the Hard Drive so
only new data is stored each time the printer's power is cycled.
There is a Connection Setup Page, Configuration Page, and a network reset available
for troubleshooting Network problems.
General Troubleshooting
Ready To Print..
4-79