Display Problems - Compaq Deskpro AP500 Reference Manual

Display Problems

Problem
Screen is blank.
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
File Name: L-CH11.DOC Last Saved On: 12/16/98 11:31 AM
Table 11-3
Solving Display Problems
Possible Cause
Monitor is not turned on and
the monitor light is not on.
The cable connections are not
correct.
The QuickBlank feature has
been enabled through
Computer Setup.
The energy saver feature has
been enabled.
The RGB (Red, Green, Blue)
input switch on the back of
the monitor is incorrectly set
(select monitors only).
You are using a fixed-sync
monitor and it won't sync at
the resolution chosen.
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Possible Solution
Check that the monitor is
on and light is on.
Check the cable
connection from the
monitor to the
workstation and to the
grounded AC outlet.
Run Computer Setup and
disable the QuickBlank
feature.
Press any key or type
your password and wait a
few moments for the
screen to activate.
Set the monitor's RGB
input switch to 75 ohms
and, if there is a sync
switch, set it to External.
Be sure that the monitor
can support the selected
resolution and refresh
rate.
Compaq Professional Workstation AP500 Reference Guide
11-7
Continued