Display Problems - Compaq AP500 - Professional - 128 MB RAM Reference Manual

Professional workstation
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11-6
Troubleshooting
Solving Diskette Drive Problems
Drive cannot read a diskette
Drive not found
Nonsystem disk message

Display Problems

Blank screen
Problem
Diskette is not formatted.
You are using the wrong
diskette type for the drive
type.
Cable is loose.
The system is trying to start
from a diskette that is not
bootable.
Solving Display Problems
Problem
Monitor is not turned on and
the monitor light is not on.
The cable connections are
not correct.
The QuickBlank feature has
been enabled through
Computer Setup.
The energy saver feature has
been enabled.
The RGB (Red, Green, Blue)
input switch on the back of
the monitor is incorrectly set
(select monitors only).
Continued
Possible Cause
Table 11-3
Possible Cause
Possible Solution
Format the diskette.
Check the type of drive
you are using and use
the correct diskette type.
Check connections.
Remove the diskette
from the drive.
Possible Solution
Check that the monitor is
on and light is on.
Check the cable
connection from the
monitor to the
workstation and to the
grounded AC outlet.
Run Computer Setup and
disable the QuickBlank
feature.
Press any key or type
your password and wait a
few moments for the
screen to activate.
Set the monitor's RGB
input switch to 75 ohms
and, if there is a sync
switch, set it to External.
Continued

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