Diskette Drive Problems - Compaq Deskpro AP500 Reference Manual

Diskette Drive Problems

Problem
Diskette drive light stays
on.
Diskette drive cannot write
to a diskette.
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
File Name: L-CH11.DOC Last Saved On: 12/16/98 11:31 AM
Table 11-2
Solving Diskette Drive Problems
Possible Cause
Diskette is damaged.
Diskette is incorrectly
inserted.
Diskette not fully inserted.
Software program is
damaged.
Drive cable is not properly
connected.
Diskette is not formatted.
Diskette is write-protected.
Writing to the wrong drive.
Not enough space is left on
the diskette.
Diskette write control is
enabled.
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Possible Solution
Run CHKDSK on the
diskette.
Remove diskette and
reinsert.
Eject and try inserting
again.
Check the program
diskettes or reinstall
software from original
media.
Reconnect drive cable.
Format the diskette.
Use another diskette or
remove the write
protection.
Check the drive letter in
your path statement.
Use another diskette.
Check your security
feature settings by
running the Setup utility.
Compaq Professional Workstation AP500 Reference Guide
11-5
Continued