Fru Part Numbers; Contacting Ibm Service; Replacing Defective Units - IBM 5500 Operational, Installation, And Maintenance Manual

FRU Part Numbers

Contacting IBM Service

Replacing Defective Units

86
The 5500 Control Unit is designed as a single field replaceable unit (FRU).
Configuration data might be recovered using the Utility diskette. The
following is a list of the field replaceable unit (FRU) part numbers:
Description Model 01E
System FRU 05J4937
Twinax 21F5093
Break-out
Box
When ordering a system FRU, separate diskettes should also be shipped along
with the FRU in order to bring the FRU up to the current level. Perform the
update on the FRU before trying to restore a saved configuration.
For IBM service, contact one of the following:
• Your IBM Representative
• Your IBM Authorized Business Partner
• IBM Direct at 1-800-IBM-CALL (1-800-426-2255, ask for department
AE001)
To identify your local IBM Authorized Business Partner or IBM
representative, call 1-800-IBM-4YOU (1-800-426-4968).
To obtain IBM Warranty Service, Maintenance Service, or IBM Hourly
Service, call 1-800-IBM-SERV (1-800-426-7378). IBM Hourly Service is
available at the applicable rate and terms, including the element exchange
price, if applicable.
To facilitate replacement of a defective 5500 Control Unit, keep a current
copy of the recovery file you created on the Utility Diskette using the
ConfigurationPlus program. (Refer to "Creating A Recovery File" on page
64.)
Planning, Installation, and Maintenance Guide
Chapter 5: Troubleshooting
Model 02E Model 01T
05J4938 05J4939
21F5093 21F5093
Model 02T
05J4940
21F5093