IBM 5500 Operational, Installation, And Maintenance Manual page 5

USA/CANADA Hardware Warranty Statement
International Business Machines Corporation Armonk, New York, 10504
Statement of Limited Warranty
The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you
originally purchase for your use, and not for resale, from IBM or your reseller.The term "Machine"
means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any
combination of them.Unless IBM specifies otherwise, the following warranties apply only in the
country where you acquire the Machine. If you have any questions, contact IBM or your reseller
Warranty Period 1 Year
Contact your place of purchase for warranty service information.
Production Status
Each Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not
be new and may have been previously installed. Regardless of the Machine's production status, IBM's war-
ranty terms apply.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) con-
forms to IBM's Official Published Specifications.The warranty period for a Machine is a specified,
fixed period commencing on its Date of Installation. The date on your receipt is the Date of Instal-
lation, unless IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if authorized by IBM, will provide warranty service
under the type of service designated for the Machine and will manage and install engineering
changes that apply to the Machine.
For IBM or your reseller to provide warranty service for a feature, conversion, or upgrade, IBM or
your reseller may require that the Machine on which it is installed be 1) for certain Machines, the
designated, serial-numbered Machine and 2) at an engineering-change level compatible with the
feature, conversion, or upgrade. Many of these transactions involve the removal of parts and their
return to IBM. You represent that all removed parts are genuine and unaltered. A part that
replaces a removed part will assume the warranty service status of the replaced part.
If a Machine does not function as warranted during the warranty period, IBM or your reseller will
repair it or replace it with one that is at least functionally equivalent, without charge. The replace-
ment may not be new, but will be in good working order. If IBM or your reseller is unable to repair
or replace the Machine, you may return it to your place of purchase and your money will be
refunded.
If you transfer a Machine to another user, warranty service is available to that user for the remain-
der of the warranty period. You should give your proof of purchase and this Statement to that
user. However, for Machines which have a lifetime warranty, this warranty is not transferable.
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the
United States, call IBM at 1-800-IBM-SERV (426-7378). In Canada, call IBM at 1-800-465-6666.
You may be required to present proof of purchase.
IBM or your reseller will provide certain types of repair and exchange service, either at your loca-
tion or at IBM's or your reseller's service center, to restore a Machine to good working order.
When a type of service involves the exchange of a Machine or part, the item IBM or your reseller
replaces becomes its property and the replacement becomes yours. You represent that all
removed items are genuine and unaltered. The replacement may not be new, but will be in good
working order and at least functionally equivalent to the item replaced. The replacement assumes
the warranty service status of the replaced item. Before IBM or your reseller exchanges a
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