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Chapter 8
Support
8.4.3 Upgrading Problems
Problems
106
The following lists the error messages that you may see during upgrading and the
action to take.
Error: All the ADSL LEDs light up and cannot light off as usual. When
accessing the SpeedTouch™ web pages only a reduced functionality is given.
Action: Use the browser to connect to the router for executing image upgrade.
Error Message: Image uploading failed. The selected file contains an illegal
image.
Possible cause: The firmware file format is invalid.
Action: Check the file format is correct, otherwise download a firmware file
with correct format.
Error Message: Image uploading failed. The system is out of memory.
Possible cause: It may be caused by the lack of memory.
Action: Reboot your SpeedTouch™ and perform the upgrade task again.
Error Message: Image uploading failed. No image file was selected.
Possible cause: You did not select a correct file.
Action: Download a compatible firmware from the web.
E-DOC-CTC-20041126-0014 v3.0
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