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THOMSON SPEEDTOUCH 605S Setup And User Manual

Business shdsl router 600 series
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SpeedTouch™605s
Business SHDSL Router
Setup and User's Guide
Release R4.2
600
SERIES

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  • Page 1 SpeedTouch™605s Business SHDSL Router Setup and User’s Guide Release R4.2 SERIES...
  • Page 3 SpeedTouch™605s Setup and User’s Guide Release R4.2...
  • Page 4 Status v1.0 Change Note PeckelbeenS Short Title Setup and User's Guide ST605s R4.2 (en) Copyright © 2003 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON.

  • Page 5: Table Of Contents

    Contents 1 SpeedTouch™ Installation ..........3 Getting Acquainted with the SpeedTouch™............ 4 Setting up the SpeedTouch™................6 SpeedTouch™ Configuration Setup ..............7 1.3.1 Configuration Setup for Microsoft Windows Operating Systems ........8 1.3.2 Configuration Setup for other Operating Systems..............14 Dr SpeedTouch™...
  • Page 6 4 SpeedTouch™ NAPT Manager ........51 5 SpeedTouch™ System Software Upgrade ....57 The SpeedTouch™ Upgrade Wizard .............. 58 Manual System Software Management via BOOTP Server ......62 6 Troubleshooting ............65 General........................ 66 SpeedTouch™ Default Configuration.............. 67...

  • Page 7: Speedtouch™ Installation

    1 SpeedTouch™ Installation 1 SpeedTouch™ Installation Introduction Thank you for purchasing the SpeedTouch™605s Business SHDSL Router! With the SpeedTouch™605s Business Symmetrical High speed Digital Subscriber Line (SHDSL) Router, surfing the Internet will become a whole new experience. In this Setup and User's This User's Guide will assist you in getting acquainted with the SpeedTouch™605s Busi- Guide ness SHDSL Router and in getting connected quickly to the Internet.

  • Page 8: Getting Acquainted With The Speedtouch

    1 SpeedTouch™ Installation 1.1 Getting Acquainted with the SpeedTouch™ Introducing the Prior to proceeding, please make sure to read the SpeedTouch™Quick Installation SpeedTouch™ Guide first. It provides important package content and safety information. Check whether all items are present in your package. In the event of damaged or missing items, please contact your local product dealer for further information.
  • Page 9 1 SpeedTouch™ Installation Indicator Description Name Color State PWR/Alarm Green Flashing Back-to-defaults Power on, normal operation Orange Self test Flashing Power on Power on, selftest failed Ethernet port(s) LEDs The Ethernet port on the rear panel has one LED: Link Integrity/Activity LED 10/100Base -T Indicator Name Color...

  • Page 10: Setting Up The Speedtouch

    1 SpeedTouch™ Installation 1.2 Setting up the SpeedTouch™ Local network For Ethernet connectivity you need at least: • A computer with installed Ethernet Network Interface Card (NIC) or available on-board Ethernet port • If needed, a hub or switch and the necessary connection cables Ethernet Cables In the SpeedTouch™605s box, a full wired Cat.5 straight-through RJ45/RJ45 Ethernet cable, further referred to as LAN cable is included.

  • Page 11: Speedtouch™ Configuration Setup

    1 SpeedTouch™ Installation 1.3 SpeedTouch™ Configuration Setup Internet connectivity Some configuration may be required to prepare the SpeedTouch™ for Internet connec- tivity. What you need from You might need a user account with an Internet Service Provider (ISP) for Internet your ISP access.

  • Page 12: Configuration Setup For Microsoft Windows Operating Systems

    1 SpeedTouch™ Installation 1.3.1 Configuration Setup for Microsoft Windows Operating Systems Microsoft Windows One of the following Windows operating systems must be installed on your PC(s): • Windows 98 • Windows 98SE • Windows ME • Windows NT4.0 SP6 • Windows 2000 •...
  • Page 13 1 SpeedTouch™ Installation The detection The detection procedure proceeds as follows: procedure Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouch™ CD Browser will start automatically. Note If the SpeedTouch™ CD Browser window does not appear automati- cally, open a Run window via Start >...
  • Page 14 1 SpeedTouch™ Installation The Welcome to the SpeedTouch™ Setup Wizard window appears: Click Next to proceed. The Software License Agreement window appears: You must accept before continuing. Therefor click Yes to accept. Note If you have already accepted this License Agreement in a previous configuration setup, this window will not be shown.
  • Page 15 1 SpeedTouch™ Installation The Setup wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: In case more than one SpeedTouch™ device is found, a listing is provided from which you can select your SpeedTouch™. Note If the Setup wizard does not find any SpeedTouch™...
  • Page 16 1 SpeedTouch™ Installation The configuration The Configuration procedure proceeds as follows: procedure Once the SpeedTouch™ Setup wizard has detected your SpeedTouch™ device, you can proceed with the configuration procedure. If more than one SpeedTouch™ device is listed, select the appropriate one. Then, click Next to proceed.
  • Page 17 1 SpeedTouch™ Installation The SpeedTouch™ Setup wizard will appear again to announce that the configura- tion has been successful: Click Finish to close the wizard. Note In some cases, the SpeedTouch™ Setup wizard may ask you to restart your computer. Most configuration profiles will enable SpeedTouch™’s DHCP server - and a PC’s Ethernet port is configured as DHCP client by default.

  • Page 18: Configuration Setup For Other Operating Systems

    1 SpeedTouch™ Installation 1.3.2 Configuration Setup for other Operating Systems Supported Systems As the SpeedTouch™ is OS-independent, this configuration setup can be used by any computer system. Note The following procedure may equally be used on MS Windows OSs. TCP/IP Ensure that your operating system has a valid TCP/IP configuration.
  • Page 19 1 SpeedTouch™ Installation The following window invites you to select the appropriate connection profile for your internet connectivity: In the Service list, click the connection profile of your choice. Note You can add services to the Services list by uploading templates. “...
  • Page 20 1 SpeedTouch™ Installation After the configuration is applied on the SpeedTouch™ some additional configura- tion of your computer system may be necessary. Note The required settings for your computer should be provided by your Service Provider, if applicable. To check whether the new configuration was successfully completed, you can browse to the SpeedTouch™...

  • Page 21: Dr Speedtouch™ Installation

    1 SpeedTouch™ Installation 1.4 Dr SpeedTouch™ Installation Introduction The Dr SpeedTouch™ application allows you to diagnose and troubleshoot your Speed- Touch™605s With the Dr SpeedTouch™ application you can do the following: • View the status and performance of the SpeedTouch™ device •...
  • Page 22 1 SpeedTouch™ Installation Using Dr SpeedTouch™ By default Dr SpeedTouch™ is started automatically at boot of your system and runs in the background, i.e. minimized in the status area. To pop up Dr SpeedTouch™: Double-click in the status area. Dr SpeedTouch™ searches your network for SpeedTouch™ devices. If more than one device is found, a list of available devices will be provided.
  • Page 23 1 SpeedTouch™ Installation • Monitor the downstream and upstream performance. of your DSL connection: • Test and troubleshoot the connectivity of your computer and the Speed- Touch™605sdevice to your ISP and the Internet via the Diagnostics wizard. Note For more information on Dr SpeedTouch™ please click Help in the applica- tion or press F1 context sensitive help.
  • Page 24 1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0...

  • Page 25: Speedtouch™ Internet Connectivity

    2 SpeedTouch™ Internet Connectivity 2 SpeedTouch™ Internet Connectivity Introduction This chapter provides information on how to access the Internet and how to configure your SpeedTouch™ according to your preferences. Adding UPnP to a If you are running Microsoft Windows XP, we strongly recommend to add the Universal Microsoft Windows XP Plug and Play (UPnP) component to your system.

  • Page 26: Surfing The Internet

    2 SpeedTouch™ Internet Connectivity 2.1 Surfing the Internet Introduction As soon as the SpeedTouch™ and the computers have been configured as outlined in “1.3 SpeedTouch™ Configuration Setup” on page 7, you can connect to the Internet. Access methods Depending on the configuration of the SpeedTouch™ you may have: •...

  • Page 27: Connect To The Internet Via Speedtouch™'S Embedded Ppp Client

    2 SpeedTouch™ Internet Connectivity 2.2 Connect to the Internet via SpeedTouch™’s embedded PPP client. Introduction The SpeedTouch™ supports both two most popular connection methods: Routed PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE). The connection method to use depends on the preferences of your ISP, hence the configuration profile you must apply to the SpeedTouch™.

  • Page 28: Internet Sessions Via Windows Xp's Upnp

    2 SpeedTouch™ Internet Connectivity 2.2.1 Internet Sessions via Windows XP’s UPnP Starting an Internet To connect to the internet via Windows XP’s Internet Connection icon proceed as session via Windows follows: XP’s UPnP Click Control Panel on the Start menu. The Control Panel window appears.

  • Page 29: Internet Sessions Via The Speedtouch™ Web Pages (All Oss)

    2 SpeedTouch™ Internet Connectivity 2.2.2 Internet Sessions via the SpeedTouch™ Web Pages (all OSs) Starting a PPP session To open a Routed PPP connection to the Internet: Open a web browser on your computer and browse to the SpeedTouch™ web pages: If needed, expand the Basic Topics, and click Connections to open the Connections web page.

  • Page 30: Connect To The Internet Via A Broadband Dial-In Client

    2 SpeedTouch™ Internet Connectivity 2.3 Connect to the Internet via a Broadband Dial-in Client Introduction This section explains how you can connect to the Internet using a broadband dial-in application on a computer running: • Microsoft Windows XP • Mac OS X. To use a broadband dial-in client, the SpeedTouch™...

  • Page 31: Using The Windows Xp Dial-In Client

    2 SpeedTouch™ Internet Connectivity 2.3.1 Using the Windows XP Dial-in Client Configuring a dial-in To create a new dial-in connection proceed as follows: connection on a On the Start menu, click Control Panel. Windows XP platform The Control Panel window appears. Click Network and Internet Connections. The Network and Internet Connections window appears.
  • Page 32 2 SpeedTouch™ Internet Connectivity In the next window, choose how you want to connect to the internet: Select Connect using a broadband connection that requires a user name and password. Click Next to continue. In the next window, give a name to the connection you are creating, e.g. MyISP. In the next window, select whether the connection is available to any user or only to yourself.
  • Page 33 2 SpeedTouch™ Internet Connectivity should be provided by your Service Provider. At the end of the configuration the following window appears: Click Finish to complete the configuration. The Connect MyISP window (see below) appears. Starting a dial-in To connect to the internet proceed as follows: Internet session from On the Start menu, point Connect To and click the name of the connection you’ve Windows XP...

  • Page 34: Using The Mac Os X Dial-In Client

    2 SpeedTouch™ Internet Connectivity 2.3.2 Using the Mac OS X Dial-in Client Configuring a dial-in To create a dial-in connection proceed as follows: connection on a Mac On the Apple menu, click System Preferences. OS X platform The System Preferences window appears. Click the Network icon. The Network window appears: In the Show list, select Ethernet Adaptor (enx) and click the PPPoE tab.

  • Page 35: Speedtouch™ Web Interface

    3 SpeedTouch™ Web Interface 3 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with integrated local configuration capabilities. The local configuration, via the SpeedTouch™ web interface, is based on the HTTP server/web browser concept. It allows you to configure your SpeedTouch™ via a web browser using HTML pages from any local computer attached to the Ethernet interface.
  • Page 36 3 SpeedTouch™ Web Interface Result As a result the System Information page appears: From now on, the SpeedTouch™ acts as a web server, sending HTML pages/forms at your request. You can fill out these pages/forms and submit them to the SpeedTouch™. The latter scans the pages and performs the appropriate configurations.
  • Page 37 3 SpeedTouch™ Web Interface Advanced topic links The following table lists all advanced topic links: ADVANCED topic menu Click... To... Diagnostics View SpeedTouch™ diagnostics. Easy Setup Configure the SpeedTouch™. IP Addresses View/configure the SpeedTouch™ IP interfaces. IP Routing View/configure the SpeedTouch™ IP router. NAPT View/configure static NAPT entries.

  • Page 38: Basic Topics Menu Links

    3 SpeedTouch™ Web Interface 3.1 Basic Topics Menu Links System Information lick this link to display the System Information page. This page is also the Speed- Touch™ home page. The System Information page consists of four sections: • Click the Diagnostics tab to view the results of the System Self Test, LAN connec- tivity and DSL synchronization test: •...
  • Page 39 3 SpeedTouch™ Web Interface • Click the System tab to view some important system information of the Speed- Touch™: The System table lists: • The SpeedTouch™ product name. • The unique Medium Access Control (MAC) address of your SpeedTouch™. This MAC address can be used to identify your SpeedTouch™. •...
  • Page 40 3 SpeedTouch™ Web Interface System Log Click this link to view the System Log page. This page allows you to view the activity on the SpeedTouch™ since power on: E-SIT-CTC-20030605-0003 v1.0...

  • Page 41: Advanced Topics Menu Links

    3 SpeedTouch™ Web Interface 3.2 Advanced Topics Menu Links Diagnostics Click this link to display the Diagnostics page. This page consists of three expandable sections: • Expand the System section to view some important system information: • Expand the Wan section to view the current DSL state and connection informa- tion click the plus next to DSL and Connections: Click to perform an IP connectivity test.
  • Page 42 3 SpeedTouch™ Web Interface Easy Setup To configure the SpeedTouch™ using the Easy Setup wizard: Click Advanced > Easy Setup to start the Easy Setup wizard. The Welcome to the SpeedTouch™ Setup Wizard window appears: The following window invites you to select the appropriate connection profile for your internet connectivity: In the Service list, click the connection profile of your choice.
  • Page 43 3 SpeedTouch™ Web Interface In a final step all configurations are applied to the SpeedTouch™: The SpeedTouch™ Setup Wizard appears again to announce that the configura- tion has been successful: Click Finish to close the wizard. Most configuration profiles will enable SpeedTouch™’s DHCP server - and a PC’s Ethernet port is configured as DHCP client by default.
  • Page 44 3 SpeedTouch™ Web Interface IP Addresses lick this link to display the IP Addresses page. This page allows you to view or add/delete specific IP address entries for Speed- Touch™'s interfaces: To add an IP address for one of the SpeedTouch™ interfaces: Click New.
  • Page 45 3 SpeedTouch™ Web Interface IP Routing Click this link to display the IP Routing page. This page allows you to view or add/delete static IP routes for SpeedTouch™'s IP router: Routing can be useful when subnetting your local network. To add a static IP route proceed as follows: Click New.
  • Page 46 3 SpeedTouch™ Web Interface NAPT licking this button displays the Network Address and Port Translation (NAPT) page. This page allows you to: • View or add/delete specific static NAPT entries: To add static NAPT entries proceed as follows: Click New. Specify the outside address and inside address for the entry as well as the protocol and port to which the entry applies.
  • Page 47 3 SpeedTouch™ Web Interface • Define a default server: By specifying a default server IP address (e.g. 10.0.0.154 as shown above), all incoming connections that don’t match a specifically configured static NAPT entry will be forwarded to the device with this IP address. This setting should be adequate for most server applications and eliminates the need for specific static NAPT entries.
  • Page 48 3 SpeedTouch™ Web Interface DHCP lick this link to display the Dynamic Host Configuration Protocol (DHCP) page. This page allows you to: • Click the DHCP Server tab to access the DHCP server page. This page has three tabs: • Click the Server Config tab to enable/disable the SpeedTouch™...
  • Page 49 3 SpeedTouch™ Web Interface Under Properties you can select: • DHCP server: To enable the SpeedTouch™ DHCP server. In addition, select the appropriate Auto DHCP • Auto DHCP (default): The SpeedTouch™ will not start its DHCP server immediately, but will first probe the network for a possible concurrent DHCP server for some period of time (set by Client timeout in seconds).
  • Page 50 3 SpeedTouch™ Web Interface • Click the DHCP Relay tab to view the DHCP relay page. This page has two tabs: • Click the Relay Config tab to view the current SpeedTouch™ DHCP relay status: Via this table you can also manually add static SpeedTouch™ DHCP relay entries for specific interfaces, if applicable.
  • Page 51 3 SpeedTouch™ Web Interface lick this link to display the Dynamic Name System (DNS) page. This page allows you to: • View the current SpeedTouch™ DNS server hostname leases: Via this table you can also add static DNS hostname entries. This may be useful for devices which do not support DNS, e.g.
  • Page 52 3 SpeedTouch™ Web Interface • View the current system software version, file name and the SpeedTouch™ board type: • Check for the latest SpeedTouch™ software upgrades. System Password lick this link to display the System Password page. This page allows you to configure a system password to restrict access to the Speed- Touch™: It is highly recommended that you configure a system password.
  • Page 53 3 SpeedTouch™ Web Interface Language Click this link to view the Language page. This page allows you to select the SpeedTouch™ web page language. By default, the only available language is english. Another language can be made available on the SpeedTouch™ web pages by running the SpeedTouch™...
  • Page 54 3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0...

  • Page 55: Speedtouch™ Napt Manager

    4 SpeedTouch™ NAPT Manager 4 SpeedTouch™ NAPT Manager Introduction The SpeedTouch™ NAPT Manager allows you to add static NAPT entries for specific applications. Supported Operating The NAPT Manager is only supported for following Microsoft Windows Operating Systems Systems: • Windows 98 •...
  • Page 56 4 SpeedTouch™ NAPT Manager The following window appears: Click Configure NAT Settings. The NAPT Manager window appears: Click Next. The Software License Agreement appears: You must accept before continuing. Therefor click Yes to accept. Note If you have already accepted this Software License Agreement in a previous session of NAPT Manager, this window will not be shown.
  • Page 57 4 SpeedTouch™ NAPT Manager NAPT Manager will continue to search for the SpeedTouch™ on the network. The following window shows the detection progress: The NAPT manager should find your SpeedTouch™ device on the local network. This is indicated by the following window: In case more than one SpeedTouch™...
  • Page 58 4 SpeedTouch™ NAPT Manager The configuration Proceed as follows to add a static NAPT entry using SpeedTouch™ NAPT Manager: procedure Once the SpeedTouch™ Setup wizard has detected your SpeedTouch™ device, you can proceed with the configuration procedure. If more than one SpeedTouch™ device is listed, select the appropriate one. Then, click Next to proceed.
  • Page 59 4 SpeedTouch™ NAPT Manager NAPT Manager adds the NAPT entry to the list: Click Next to save the new entries. NAPT Manager saves the new NAPT entries to persistent memory: At the end of the procedure the following window appears: Click Finish to quit NAPT Manager.
  • Page 60 4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0...

  • Page 61: Speedtouch™ System Software Upgrade

    5 SpeedTouch™ System Software Upgrade 5 SpeedTouch™ System Software Upgrade Introduction The SpeedTouch™ products continue to evolve as extra and new functionalities are made available. This chapter describes how to upgrade the SpeedTouch™ system software. System software You can check for system software upgrades via the SpeedTouch™ web pages. updates (all OSs) “...

  • Page 62: The Speedtouch™ Upgrade Wizard

    5 SpeedTouch™ System Software Upgrade 5.1 The SpeedTouch™ Upgrade Wizard Using the Upgrade The procedure described in this section are valid only in case you run an MS Windows Wizard Operating System or Mac OS X 10.1/10.2. During the upgrade procedure all configuration settings are backed up by the wizard and restored after upgrading the system software.
  • Page 63 5 SpeedTouch™ System Software Upgrade The Welcome to the SpeedTouch™ Upgrade Wizard window appears: Click Next to proceed. The SpeedTouch™ Software License Agreement window appears: You must accept before continuing. Therefor click Yes to accept. Note If you have already accepted this License Agreement in a previous upgrade, this window will not be shown.
  • Page 64 5 SpeedTouch™ System Software Upgrade The Setup wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: In case more than one SpeedTouch™ device is found, a listing is provided from which you can select your SpeedTouch™ from. Note If the Setup wizard does not find any SpeedTouch™...
  • Page 65 5 SpeedTouch™ System Software Upgrade The following window allows you to overview your selection: Click Next to continue. You can follow the configuration progress in following window: After upgrading the SpeedTouch™, a final window appears to announce that the upgrade has been successful: Click Finish to close the wizard.

  • Page 66: Manual System Software Management Via Bootp Server

    5 SpeedTouch™ System Software Upgrade 5.2 Manual System Software Management via BOOTP Server SpeedTouch™ system The SpeedTouch™ system software is based on BOOTP, a standard mechanism used software management for booting diskless stations. The SpeedTouch™ is able to slip in BOOTP mode, allowing a BOOTP server to manage the SpeedTouch™...
  • Page 67 5 SpeedTouch™ System Software Upgrade While holding the Defaults button, power on the SpeedTouch™ and keep holding the Defaults button until the Power/System, Line Tx and Line Rx LEDs lit green (approximately six seconds). This indicates that the SpeedTouch™ entered BOOTP mode and is sending BOOTP requests.
  • Page 68 5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0...

  • Page 69: Troubleshooting

    6 Troubleshooting 6 Troubleshooting Introduction This chapter provides information on how to identify and correct some common problems you may encounter when using and configuring the SpeedTouch™. If the following troubleshooting tips do not resolve the problem contact the company from which you purchased the SpeedTouch™...

  • Page 70: General

    6 Troubleshooting 6.1 General Configuration problems If you encounter DSL connectivity problems due to misconfiguration, you might consider a hardware reset to factory defaults (as described further in this chapter). However, please note that resetting the SpeedTouch™ to its factory settings will revoke all the changes you made to the configuration.

  • Page 71: Speedtouch™ Default Configuration

    6 Troubleshooting 6.2 SpeedTouch™ Default Configuration Reset to default Proceed as follows to perform a hardware reset to factory defaults: configuration Make sure the SpeedTouch™ is powered on. Use a pencil to press the Defaults button at the back of the SpeedTouch™ until all the LEDs on the front panel start flashing.
  • Page 72 6 Troubleshooting E-SIT-CTC-20030605-0003 v1.0...
  • Page 74 www.speedtouch.com SERIES Built for excellence...

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