THOMSON TG608 Setup And User Manual
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THOMSON TG608 Setup And User Manual

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THOMSON TG608
Business DSL Router
Setup and User Guide

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Summary of Contents for THOMSON TG608

  • Page 1 THOMSON TG608 Business DSL Router Setup and User Guide...
  • Page 3 THOMSON TG608 Setup and User Guide...
  • Page 4 Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

  • Page 5: Table Of Contents

    Backing Up/Restoring your Configuration ............ 20 3 Thomson Gateway Tools............21 UPnP ......................22 3.1.1 Accessing Your Thomson Gateway with UPnP ................. 23 3.1.2 Managing your Internet connection with UPnP................. 24 3.1.3 Configuring UPnP on the Thomson Gateway ..................25 3.1.4...
  • Page 6 Contents Connection Troubleshooting................. 42 Reset to Factory Defaults ................43 E-DOC-CTC-20080118-0035 v4.0...

  • Page 7: About This Setup And User Guide

    Example: On the File menu, click Open to open a file. Documentation and software updates THOMSON continuously develops new solutions, but is also committed to improving its existing products. For more information on THOMSON's latest technological innovations, documents and software releases, visit us at www.thomson.net.
  • Page 8 About this Setup and User Guide E-DOC-CTC-20080118-0035 v4.0...

  • Page 9: Installation

    In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet.

  • Page 10: Before You Start

    Installation Before you start DSL Service The DSL service must be activated on your telephone line by your service provider. Decoupling the voice and DSL signal As soon as the DSL service is activated two kinds of signals will be available on your telephone line: Voice signals DSL signals To ensure the sound quality of your phone calls, the DSL signal must be omitted from the telephone line...
  • Page 11 Installation Internet connection You may need the following connection details from your service provider: Your service provider’s method for connecting to the Internet (for example PPPoE) The VPI/VCI (for example 8/35) Your user name and password to connect to the Internet for PPP connections Your IP settings in case of static configurations Optionally your service provider may indicate the service profile to use during the setup.

  • Page 12: Installing Your Thomson Gateway

    Thomson Gateway. This is the recommended way to install your Thomson Gateway. Manual Installation The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is done, you can configure your Thomson Gateway using your web browser.

  • Page 13: Guided Installation

    The Setup wizard will now guide you through the installation of your Thomson Gateway. At the end of the installation, the following screen appears: Select Go to the Thomson Gateway Web Interface if you want to go to the Thomson Gateway GUI after closing the wizard.
  • Page 14 Setup my computer to connect your computer to the Thomson Gateway network. View Documentation to view a list of the documentation that is available for your Thomson Gateway. This list will be automatically updated if you are connected to the Internet.

  • Page 15: Manual Installation

    Proceed as follows: Take the DSL cable with the grey connectors. This cable is included in your box. Plug one end of the cable in the grey DSL port on the back of your Thomson Gateway. If you are: Using a splitter, plug the other end of the cable into the Modem/ADSL out put of your splitter.
  • Page 16 Gateway (by default: 192.168.1.254) and click Thomson Gateway on the menu on the left-hand side. Click Setup my Thomson Gateway. The Easy Setup wizard appears. This wizard will guide you through the configuration of your Thomson Gateway. Click Next and follow the instructions.

  • Page 17: Connecting A Computer Using The Ethernet Cable

    Installation Connecting a Computer Using the Ethernet Cable Requirements Both your computer and Thomson Gateway must have a free Ethernet port. Your computer must be configured to obtain an IP address automatically. This is the default setting. Ethernet cable In your package, you will find a cable with yellow connectors. This is the Ethernet cable.
  • Page 18 Installation E-DOC-CTC-20080118-0035 v4.0...

  • Page 19: Thomson Gateway Basics

    Thomson Gateway Basics Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour Thomson Gateway GUI Backing Up/Restoring your Configuration E-DOC-CTC-20080118-0035 v4.0...

  • Page 20: Thomson Gateway Led Behaviour

    Thomson Gateway Basics Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: Status LEDs Ethernet LEDs E-DOC-CTC-20080118-0035 v4.0...

  • Page 21: Status Leds

    Thomson Gateway Basics 2.1.1 Status LEDs Introduction On the front panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device. Power LED Colour State Description Green Solid on Power on, normal operation...

  • Page 22: Ethernet Leds

    Thomson Gateway Basics 2.1.2 Ethernet LEDs Ethernet LEDs Indicator LED Status Description Label Name Integrity No connection on this port (Activity) Solid on Ethernet link up Blinking Data is flowing from/to this port 10/100Base-T 10Base-T Ethernet connection Solid on 100Base-T Ethernet connection...

  • Page 23: Thomson Gateway Gui

    Enter your user name and password and click OK. Thomson Gateway GUI appears. Access the Thomson Gateway via UPnP You can also access the Thomson Gateway GUI using the Internet Gateway Device (IGD) icon if your computer runs one of the following operating systems: Windows 7 Windows Vista...
  • Page 24 Provides basic information on the Thomson Gateway. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to configure the network services and Internet security settings of your Thomson Gateway. Office Network: Allows you to manage your local network. Help: Allows you to view context-related help information.
  • Page 25 Tasks To allow a quick configuration of your Thomson Gateway, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

  • Page 26: Backing Up/Restoring Your Configuration

    Thomson Gateway Basics Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it is recommended to backup your configuration for later use. This way you can always return to your working configuration in case of problems.

  • Page 27: Thomson Gateway Tools

    Assigning a service (HTTP, FTP,...) to a Computer Dynamic DNS Feature availability Depending on the configuration offered by your service provider, some features may not be available on your Thomson Gateway. For more information, contact your service provider. E-DOC-CTC-20080118-0035 v4.0...

  • Page 28: Upnp

    With UPnP: You can access the Thomson Gateway GUI without having to remember the address of the Thomson Gateway. For more information, see “3.1.1 Accessing Your Thomson Gateway with UPnP” on page You can connect/disconnect without having to open the Thomson Gateway GUI.

  • Page 29: Accessing Your Thomson Gateway With Upnp

    Windows 7/Vista If you computer runs Windows 7/Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX) and click View device web page. Thomson Gateway GUI appears. Windows XP If you computer runs Windows XP: Go to My Network Places.

  • Page 30: Managing Your Internet Connection With Upnp

    If you right-click the Internet Connection icon, you can connect/disconnect your connection to the Internet. Disabling this feature To prevent that users can connect/disconnect you can enable Extended Security. For more information, see “3.1.3 Configuring UPnP on the Thomson Gateway” on page E-DOC-CTC-20080118-0035 v4.0...

  • Page 31: Configuring Upnp On The Thomson Gateway

    Clear the Use UPnP check box, to disable UPnP. Click Apply. Extended Security If Extended Security is enabled only limited UPnP operation between the host and the Thomson Gateway is allowed: A local host is not allowed to connect/disconnect the Thomson Gateway Internet connection. You can...

  • Page 32: Installing Upnp On Windows Xp

    Thomson Gateway Tools 3.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: In the Start menu, click (Settings >) Control Panel.
  • Page 33 Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Thomson Gateway on your local network. Therefore, it is recommended to add the IGD Discovery and Control client to your system.

  • Page 34: Assigning A Service (Http, Ftp

    If your are running a server or an application that acts as a server (for example a HTTP server, internet game), the initial message will come from the internet and the Thomson Gateway has to decide to which computer he should forward the incoming message.
  • Page 35 Assign a game or application to a local networking device If you assign a game or application to a local networking device, you will basically tell the Thomson Gateway that if it receives requests for a specific game or application, it has to forward these messages to a specific computer.

  • Page 36: Dynamic Dns

    Thomson Gateway Tools Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name (for example mywebpage.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 37: Internet Security

    Internet Security Internet Security Overview The Thomson Gateway offers you various options to secure your network: Topic Page Firewall Web Site Filtering E-DOC-CTC-20080118-0035 v4.0...

  • Page 38: Firewall

    Internet Security Firewall Introduction The Thomson Gateway comes with an integrated firewall. This firewall has a number of predefined levels to allow you to adjusted the firewall to your needs. The Firewall is disabled by default. Changing the security level...

  • Page 39: Web Site Filtering

    Internet Security Web Site Filtering Introduction The Thomson Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed: Address-based filtering...
  • Page 40 “4.2.2 Adding Rules for the Address-Based Filter” on page Option 2: address-based filter only Take this option if content filtering is not available on your Thomson Gateway or you don’t want to use it. To configure address-based filtering: Browse to the Thomson Gateway GUI.

  • Page 41: Configuring The Content-Based Filter

    Internet Security 4.2.1 Configuring The Content-based Filter Accessing the configuration page Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering. On the Navigation bar, click Configure. Under Content-Based Filtering you can change the settings of the content-based filter.

  • Page 42: Adding Rules For The Address-Based Filter

    Deny access to a specific web site Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering. Make sure the Use Address-Based Filter check box is selected. Type the URL of the Web site you want to block (for example “mail.provider.com”) in the Web Site box.
  • Page 43 Click Add. Redirect all web sites Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering. Make sure the Use Address-Based Filter check box is selected. Type “*” in the Web Site box.
  • Page 44 Internet Security E-DOC-CTC-20080118-0035 v4.0...

  • Page 45: Troubleshooting

    If the suggestions do not resolve the problem, look at the support pages on www.thomson.net or contact your service provider. Topics This chapter describes the following topics: Topic Page Setup Troubleshooting General Thomson Gateway Troubleshooting Reset to Factory Defaults E-DOC-CTC-20080118-0035 v4.0...

  • Page 46: Setup Troubleshooting

    Your computer has a valid IP address, that is any address but 0.0.0.0. For more information, consult the help of your operating system. No dedicated firewall device or router is placed between your computer and the Thomson Gateway. No personal network security software (for example firewall software) is running on your computer.

  • Page 47: General Thomson Gateway Troubleshooting

    Thomson Gateway. Only use the power adaptor supplied with your Thomson Gateway. The Thomson Gateway is turned on via the push button or rocker switch on the back panel. The DSL LED does not light up Make sure that: The DSL cable is correctly connected.
  • Page 48 Ethernet LED does not light up Make sure that: The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors.
  • Page 49 Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.
  • Page 50 Push the Reset button until the Power LED lights red - this will take about 7 seconds. Reset 22V DC Console Release the Reset button. The Thomson Gateway restarts. Your system administrator may have disabled the physical reset button of the Thomson Gateway. In this case, a hardware reset to defaults is not possible. E-DOC-CTC-20080118-0035 v4.0...
  • Page 52 THOMSON Telecom Belgium Prins Boudewijnlaan 47 2650 Edegem Belgium www.thomson.net © THOMSON 2010. All rights reserved. E-DOC-CTC-20080118-0035 v4.0.

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