Chapter 7 Troubleshooting And Maintenance; Error Messages And Warning Messages - Iwatsu SY-8218 Instruction Manual

Chapter 7 Troubleshooting and Maintenance

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7.1 Error messages and warning messages

● If an error message or a warning message shown in Table 7-1 is displayed on the screen of this product, remedy described in the Table 7-1
should be made.
Displayed messages
E08: Call service!
E01, E02, E03, E05, E07,
E11: Call service!
In case of SY-8218,
E12: POD unconnected! Shutdown
the SY-8218!
In case of SY-8219,
E12: POD unconnected! Shutdown
the SY-8219!
E13: Memory bank X data has NaN!
E14:
Memory bank X shunt resistance errors!
E16: SY-821x software version
is outdated!
E17: Temp. of FET heat sink on
DCS exceeds setting!
E18: DCS over current!
W09:
Measurement was finished forcibly!
W12: Temp. of the shunt resistance
exceeds setting!
W13: Pod cover opens!
W14： Shortage of the exciting current!  The exciting current is insufficient by
W15: SST cover opens!
W16: DCT cover opens!
Table 7-1 Error / warning messages
Causes
 Interference of firmware when starting.
 A malfunction occurs in hardware.
 A measurement POD is not connected to this
product.
 The model No. of a measurement POD
connected to this product is different from that
selected in measurement modes.

Non-numerical value is written in memory bank
X, or memory bank X is abnormal.
 The shunt resistance of memory bank X is ≦0.
 As the version of the software for the B-H Analyzer
is old, it doesn't correspond to SY-810 used.
 The temperature(thermistor) of the heat sink of
SY-961(DCS) exceeded 90℃.
 The output current of SY-961(DCS) exceeded
setting value ×1.1.

STOP button is pressed to stop measurement forcibly.
 The temperature of the shunt resistance
measuring the exciting current exceeds 80℃.
 POD cover opens.
 POD is removed from the main unit.
approximate value excitation.
 The DC cable (black) has been disconnected by
the DC bias measurement.
 The cover of SY-956 (SST) is open.
 The cover of SY-960 (DCT) is open.
 Restart according to ■ 4.7.
When the symptom is the same even if it
restarts, contact Iwatsu service center to tell
the error message No.
 Restart this product.
When the symptom is the same even if it
restarts, contact Iwatsu service center to tell
the error message No.
 Power off this product and connect a
measurement POD to this product.
 Power off this product and connect a proper
measurement POD.

If correspondence Option of Utilities >
Option is not Enabled, it is not possible to
measure.
 Restart this product.
When the symptom is the same even if it
restarts, contact Iwatsu service center
to tell the error message No.
The main unit software should improve in the
version. Contact Iwatsu service center.
 Restart SY-961.
When the symptom is the same even if it
restarts, contact Iwatsu service center to
tell the error message No.
 Power off SY-961.
Contact Iwatsu service center to tell the
error message No.
 Reduce Hm, Bm, I
Fixed Parameter to decrease the exciting
current before measurement.
 Reduce the number of Averages. Or increase
Tolerance to make the excitation time short.
 Close POD cover securely.
 Power off this product and install POD on the
main unit securely.
 Confirm whether the sample is connected.
 Confirm whether the output has gone out of the
power amplifier.
 Raise the gain of the power amplifier.
 Increase N
 Confirm the disconnection of the DC cable
(black).
 Shut the cover of SY-956 neatly.
 Shut the cover of SY-960 neatly.
50
B-H ANALYZER SY-8218 / SY-8219
Remedies
－
m, and V m specified in
1 2
of the sample.
1