How To Return A Hardware Component To Juniper Networks, Inc - Juniper PTX3000 Hardware Manual

Figure 35: Fan Serial Number Label
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How to Return a Hardware Component to Juniper Networks, Inc. | 116

How to Return a Hardware Component to Juniper Networks, Inc.
If a hardware component fails, please contact Juniper Networks, Inc. to obtain a Return Material
Authorization (RMA) number. This number is used to track the returned material at the factory and to
return repaired or new components to the customer as needed.
NOTE: Do not return any component to Juniper Networks, Inc. unless you have first obtained
an RMA number. Juniper Networks, Inc. reserves the right to refuse shipments that do not have
an RMA. Refused shipments are returned to the customer by collect freight.
For more information about return and repair policies, see the customer support webpage at
https://support.juniper.net/support/.
For product problems or technical support issues, contact the Juniper Networks Technical Assistance
Center (JTAC) by using the Service Request Manager link at
1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).
https://support.juniper.net/support/
116
or at