Locating The Serial Number On An Optical Ila Chassis Or Component; Listing The Chassis And Component Details By Using The Cli - Juniper PTX3000 Hardware Manual

The support representative validates your request and issues an RMA number for return of the component.

Locating the Serial Number on an Optical ILA Chassis or Component

IN THIS SECTION

Listing the Chassis and Component Details by Using the CLI | 113

Locating the Chassis Serial Number ID Label on an Optical ILA | 115
Locating the Serial Number ID Labels on FRU Components | 115
If you are returning an optical ILA or an optical ILA field-replaceable unit (FRU) to Juniper Networks for
repair or replacement, you must locate the serial number of the device or FRU. You must provide the serial
number to the Juniper Networks Technical Assistance Center (JTAC) when you contact them to obtain a
Return Materials Authorization (RMA). See
Inc." on page 116.
If the optical ILA is operational and you can access the command-line interface (CLI), you can list serial
numbers for the device and some components with a CLI command. If you do not have access to the CLI
or if the serial number for the FRU does not appear in the command output, you can locate the serial
number ID label on the device or FRU.
NOTE: If you want to find the serial number ID label on a component, you need to remove the
component from the chassis, for which you must have the required parts and tools available.
NOTE: You must remove the fan module to read the fan serial number from the serial number
ID label. The fan module serial number cannot be viewed through the CLI.
Listing the Chassis and Component Details by Using the CLI
To list the optical ILA and components and their serial numbers, use the show mfg-info CLI command.
BPS> show mfg-info
"How to Return a Hardware Component to Juniper Networks,
113