Scanning Problems - Xerox WorkCentre 480cx User Manual

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Scanning Problems

Symptom
You cannot scan a
document into memory.
The unit scans very slowly.
The following message
appears on the computer
screen:
Scanner is busy receiving
or printing data. When the
current job is completed,
try again.
7-24 Troubleshooting
Cause and Solution
• Make sure you load the document to be
scanned in the document tray.
• There may not be enough available memory
to hold the document you want to scan.
• If there are any fax documents stored in
memory waiting to be sent when the remote
machine answers, you can print out the
received documents that are stored in
memory.
• Graphics are scanned more slowly than text.
• Communication speed becomes slow in scan
mode because of the large amount of
memory required to analyze and reproduce
the scanned image. Set your computer to
ECP mode through BIOS setting. It will
help to increase the speed. For details on
how to set BIOS, refer to the documentation
for your computer.
There may be a copying or faxing job in
progress. When the current job is completed,
try the job again.