Advanced Troubleshooting; Web User Interface; Status - Datavideo HS-1300 Instruction Manual

Advanced Troubleshooting

If you still are unable to connect, please try the following:
 Use the ARP table to search for the encoder's MAC address; the device's MAC address is on the
print label at the bottom of your HS switcher.
 MAC address starts with 00:07:36:03:xx:xx.
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Switcher's MAC address starts with 00:07:36:07:xx:xx (HS-1300 and HS-1300 only)
 On the command prompt (terminal on MAC OS), enter "arp -a" then press enter key to display an
ARP list. See if the NVS-31 is successfully connected to the network.
 Execute services.msc，and on the right column of the "Services" window, locate "DHCP Client"
then click "Restart".
 On the command prompt, enter ipconfig/flushdns followed by ipconfig/release and
ipconfig/renew.

5.2 Web User Interface

By now, we have obtained the IP addresses of the PC and the NVS-31. Enter the NVS-31's IP address into
the address bar of a browser then hit the ENTER button. Login by entering the user name as well as the
password into a pop-up dialogue box as shown below.
Click OK to login. Once logged in, the first page that appears will be the Status page.

Status

You will see the Status page immediately after logging into the NVS-31 web UI. On the Status page, you will
be able to view the Operation Mode, Video Resolution, Stream Settings (RTSP/RTMP(S)/HLS/SRT/TS),
Record Settings, Record Media and Messages.
Username: admin Password: 000000
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