Default Fixed Ip; Troubleshooting The Network Connection - Datavideo HS-1300 Instruction Manual

Default Fixed IP

Default Fixed IP is primarily used in point-to-point connection, such as connecting the PC to the NVS-31
directly. In a non-DHCP environment, the NVS-31 works in fixed IP mode only. To configure the NVS-31 to
the default IP, please follow the steps outlined below:
1. Connect the NVS-31's stream port to the network via an Ethernet cable.
2. Turn on the HS-1300's power and the NVS-31 will also be turned ON in the DHCP mode
by default.
3. Search for the NVS-31 device according to the method as detailed in the previous DHCP section. Once
found, log into the user interface on the web browser.
4. Enter the system page by clicking the "System"
tab on the home of the user interface.
5. In the "Network Setting", disable the DHCP
mode.
6. You will then be allowed to manually enter the
static IP address once the DHCP mode is disabled. The static IP is 192.168.1.60 by default. The subnet
mask and default gateway are 255.255.255.0 and 192.168.1.254 respectively.
Tip: If you forget or lose the IP address, do the following to reset the network settings.
 Turn off the switcher.
 Press the RECORD and STREAM buttons at the same time then turn ON the power of the switcher
 Wait for about five seconds and release the button push as soon as you see the RECORD and
STREAM button LEDs light up.
 The IP address should be the default IP which is 192.168.1.60.

Troubleshooting the Network Connection

Connect the NVS-31 to the network and open the IP Finder utility program. Scan for the device. If not
found, it is possible that your network is not assigning IP addresses. Reasons of this are outlined as follows:
 Router or DHCP server is not connected to the network.
 New devices are blocked by the network administrator.
 Anti-virus software or the firewall blocks the communication.
Solve the problem by trying the following:
 Turn off the router, wait for 10 seconds then turn on the router again.
 Reset the NVS-31 to the factory default:
-
Turn off the switcher.
-
Push the Record and Stream buttons simultaneously while turning on the switcher's power.
-
Wait for about five seconds and release the button push as soon as you see the RECORD and
STREAM button LEDs light up.
 Reboot the PC.
If the problem still persists, try the following ways:
 Temporarily shut down the anti-virus software or firewall.
 Make sure no other devices are connected to the LAN (wired or wireless) because this may result in
IP conflicts.
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