Error Messages; Overview - Ricoh SP 330DN Field Service Manual

Error Messages

Overview

Error codes will be displayed on the operation panel if the machine has a problem. These can be
viewed by a customer.
Messages are listed in alphabetical order in the table.
"X" indicates a number in an error code that appears differently depending on a specific situation.
When using the four-line LCD model:
If the alert indicator lights up continuously or flashes, switch to copier mode and check the displayed
message.
When using the touch panel model:
If the alert indicator lights up continuously or flashes, press the [Status] icon on the [Home] screen and
check the displayed message.
Error Messages
Message
2XXX14
ADF Original Misfeed
Open ADF Cover and
Causes
The machine was not able to
print the received fax, or the
machine's memory reached
capacity while receiving a fax
because the document was
too large.
An original has jammed inside
the ADF.
6.Troubleshooting
Solutions

The paper tray was empty. Load
paper in the paper tray.

The paper tray did not contain A4,
Letter, or Legal size paper. Load
valid size paper in the tray, and
configure the paper size settings
under [Paper Settings] accordingly.

A cover or tray was open. Close
the cover or tray.

There was a paper jam. Remove
the jammed paper.

A print cartridge was empty.
Replace the print cartridge.

The received fax was too large.
Ask the sender to resend the
document in parts as several
smaller individual faxes, or to send
at a lower resolution.

Remove jammed originals, and
then place them again.
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