Page 2
The content in this document is for information only, and is subject to change without notice. While • reasonable efforts have been made in the preparation of this document to assure its accuracy, Ricoh Americas Corporation, its contractors and partners, assume no liability resulting from errors or omissions in this document or from the use of the information contained herein.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Revision History Version Source Document Version Ver. 1.00 Ricoh Americas Corporation Rev. 1 (February, 2015) Adobe Acrobat or Adobe Reader is required to view PDF documents. Helpful Hint: When using internal hyperlinks in this PDF document, press [Alt] + [] to return to the page you were on.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Contents Preface ..........................5 Guides for This Solution ..........................5 How to Read This Guide ..........................5 Acronym Reference ........................... 6 STEP 1: Before You Begin ....................... 7 1.1 Unpack Machine..........................7 1.2 Choose Setup Method ........................
Getting Started Guide Preface This guide explains how to connect the RICOH SP 311DNw B&W Network Laser Printer (hereinafter called “printer”) to your computer, install provided software, and perform basic print operations. For detailed information on supported printing features, please refer to the User Guide.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Acronym Reference Acronym Full Name Advanced Encryption Standard Access Point (Wi-Fi Router) DHCP Dynamic Host Configuration Protocol dots per inch Internet Protocol Local Area Network Push Button Connect Portable Document Format...
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Before You Begin STEP 1 Before proceeding, please review 1.1 – 1.2. 1.1 Unpack Machine This guide assumes that the printer has been unpacked. For details, see the Quick Installation Guide included with the machine.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Connect Printer STEP 2 This section explains how to connect the printer to your computer based on the setup method you selected in 1.2 Choose Setup Method. 2.1 USB Connection USB cable directly connects the printer to your computer.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide 2.2.2 Wireless (Wi-Fi) Connection Your new printer supports Wi-Fi Protected Setup (WPS), a network security standard that allows Wi-Fi routers, e.g., Linksys, Netgear, etc., to easily connect, allowing you to print to the device wirelessly. Also called Push Button Control, PBC simply means that you can “Push ‘n’...
Page 10
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Note: Connection Succeeded: If the Power indicator lights up, the connection between the • printer and router was successful. Connection Failed: If all indicators flash simultaneously, and after 30 seconds only the •...
Important: If you do not have the printer’s software CD, you can download the files from Ricoh’s website • (www.ricoh-usa.com). Download instructions for the Printer Driver and Smart Organizing Monitor...
Page 12
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide 4. If User Account Control message displays, click [Yes]. 5. If necessary, select language, and click [OK]. 6. Click [USB Quick Install]. 7. Read License Agreement, select [I accept the...
Page 13
6, above. 8. With [Add a new printer] selected, click [Next >]. 9. Select [RICOH SP 311DNw PCL 6], and click [Next >]. 10. Confirm that USB cable is disconnected from the printer and printer power switch is Off.
Page 14
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide 12. Now, connect the USB cable (square plug) to printer, and turn printer power switch On. Note: Please wait a moment while the computer detects • the printer. 13. To make this device your default printer, click [Yes].
If you have a network connection from the printer to a network hub, using a wired (Ethernet) or wireless connection, you must install the printer driver and utility software from the supplied CD. If you do not have the CD, the software can be downloaded from the Ricoh website (www.ricoh-usa.com). Also see Appendix C: Printer Driver Download.
Page 16
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide 5. If necessary, select language, and click [OK]. 6. Click [Network Quick Install]. 7. Read License Agreement, select [I accept the agreement], and click [Next >]. Software Installation begins…...
Page 17
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Note: If a print job is pending (in queue), a warning message appears: There is a • job printing now. Click [OK] to close window. Click [Report] to view Printer Driver Installation Log, or click [Finish].
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide 12. If necessary, select [SP 311DNw], and click [Next >]. 13. Click [Continue]. 14. Choose to restart your computer now, and then click [Finish]. Note: This message may or may not appear, •...
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide STEP 4 Print Test Page This final step is to confirm that your computer and printer are communicating. Do so by printing a test page through Windows and/or Smart Organizing Monitor.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Appendix Check Connection Status You can confirm that the connection to your printer is working properly using the Smart Organizing Monitor utility. Note that you can also confirm connection status using Image Monitor.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Appendix Print Configuration Report The Configuration Report provides detailed information about your printer settings, e.g., IP address, wireless settings, etc. Print this report using the Smart Organizing Monitor utility. To print the Configuration Report, proceed as follows: 1.
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Appendix Printer Driver Download Printer drivers are programs that control print output on the device, so when you print a document, the driver sends the data to the printer using the correct commands. If you do not...
Page 23
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide f. Under DRIVER category, click [Ricoh SP 311DNw]. Scroll down, if necessary. Important: If no results are returned, try using • another web browser, e.g., Chrome or Firefox. g. Read licensing agreement, and click [I AGREE].
Page 24
[Add a network, wireless…]. b. The SP 311DNw should appear in the list. If not, click [The printer that I want isn’t listed] and continue. c. Either browse for the printer or select [Add a printer using a TCP/IP address or hostname],...
Page 25
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide d. Enter [Hostname or IP address]. Note: If you do not know your printer’s IP address, print a • test page from the printer’s control panel. Press and hold the [Job Reset] key, while turning the printer On.
Page 26
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide j. Select [RICOH SP 311DNw PCL 6], and click [Next]. k. Click [Next]. Note: If User Account Control message displays, • click [Yes]. l. With [Do not share this printer] selected, click [Next].
Smart Organizing Monitor (SOM) is a software utility that allows you to modify the printer’s settings or view the machine’s status from your computer. If you do not have the Printer Driver, Utilities and Manuals software CD, you can download this utility from the Ricoh website, as follows: 1.
Page 28
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide f. Under model Ricoh SP 311DNw, DRIVER category, click Ricoh SP311DNw. Scroll down, if necessary. Important: If no results are returned, try using • another web browser, e.g., Chrome or Firefox.
Page 29
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide m. Double-click [Desktop], and click [OK], to place program on your desktop, where it’s easy to locate. n. Click [Unzip], and then [OK]. o. Click [X] to close Winzip, and any other open windows.
Page 30
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide d. If necessary, select language, and click [Next >]. Installation wizard displays… e. Click [Next >]. f. Read license agreement, and click [Yes]. g. Click [Browse] to save program to desired folder, or click [Next >] to save to default...
Page 31
address and click [OK]. You can also select [Search Network Printer]. SOM will look for printers on the network. Select RICOH SP 311DNw from list and click [OK]. Note: If you do not know your printer’s IP address, print a •...
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Appendix Add New Port If you would like to bypass the install wizard and have more control over printer port creation, the steps for manually adding a port are outlined below.
Page 34
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide 9. In [Printer Name or IP Address] field, printer’s IP address. Note: Port Name field populates automatically. • 10. Click [Next >]. 11. Click [Finish]. Port setting is complete! 12. Click [X] to close open windows Note: To print a test page…...
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Appendix Other Wireless Setup Methods There are other methods used to wirelessly network the printer to your computer using a Wi- Fi router – PIN Method and Manual Method. These methods can be an alternative to the PBC (WPS) Method if a Wi-Fi router does not support WPS or does not have a dedicated WPS button.
Page 36
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide d. Follow prompts to open screen with Client PIN entry field. 3. At printer control panel, print PIN Code Page… a. Press and hold [Stop/Start] key for four seconds. PIN Code Page prints…...
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Connection Succeeded: If the Power indicator lights, the connection between the printer • and router was successful. Connection Failed: If all indicators flash simultaneously, and after 30 • seconds only the Power indicator lights, the connection failed. Check that the router is properly configured and try again.
Page 38
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide 2. Select [User Tools] tab. 3. Click [Printer Configuration]. 4. Enter Password (Default: Admin), and press [Enter] or click [OK]. 5. Select [Wireless] tab. 6. With [Manual Setup] selected under Configuration Method, enter Wireless LAN Settings to match those of your Wi-Fi router, as outlined below.
Page 39
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Authentication Select authentication method: Open System • Shared Key • WPA2-PSK • Mixed Mode WPA/WPA2 • Note: If Ad Hoc is selected for [Communication Mode], you can select only [Open System] and [Shared Key].
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Using Web Image Monitor Web Image Monitor (WIM) is a utility built in to the printer, which enables authorized users to easily view, program or change printer settings via a web browser. For instance, if you would like to program wireless settings manually, and you cannot use PBC or PIN methods –...
Page 41
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Connection Status 4. Adjust Wireless LAN Settings to match those of your Wi-Fi router, as outlined below. Setting Description SSID The available access point is displayed. To see additional access points, click [Scan List].
Page 42
RICOH SP 311DNw B&W Network Laser Printer Getting Started Guide Encryption Select encryption method based on chosen Authentication method. Open System: Choose [None] or [WEP] • Shared Key: [WEP] only • WPA2-PSK: Choose [CCMP (AES)] or [TKIP/EAS] • Mixed Mode WPA/WPA2: Choose [CCMP (AES)] or [TKIP/EAS] •...