Ricoh Aficio SP 3500N Hardware Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. Printer
  5. Aficio SP 3500N
  6. Hardware manual

Ricoh Aficio SP 3500N Hardware Manual

Manuals
Hide thumbs Also See for Aficio SP 3500N:
Table of Contents

Advertisement

Quick Links

Operating Instructions

Hardware Guide
For safe and correct use, be sure to read "Safety Information" before using the machine.

Advertisement

Table of Contents
loading

Related Manuals for Ricoh Aficio SP 3500N

Summary of Contents for Ricoh Aficio SP 3500N

  • Page 1: Operating Instructions

    Operating Instructions Hardware Guide For safe and correct use, be sure to read "Safety Information" before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Notice..................................4 Introduction..............................4 Important.................................4 How to Read This Manual..........................5 Symbols................................5 Notes................................5 Model-Specific Information..........................6 Positions of WARNING and CAUTION labels..................8 Power Switch Symbols...........................9 Manuals for This Printer...........................10 List of Option..............................11 Operating Instructions............................12 Reading the HTML Manuals on the CD-ROMs..................12 Reading the HTML Manuals That You Install on the Computer...............12 1.
  • Page 4 4. Configuration Ethernet Configuration.............................43 Specifying an IP Address for IPv4 (No DHCP)..................44 Receiving an IP Address for IPv4 Automatically (DHCP).................46 Specifying an IP Address for IPv6 (No DHCP)..................47 Receiving an IP Address for IPv6 Automatically (DHCP).................49 Setting the Ethernet Speed..........................51 5.
  • Page 5 Additional Troubleshooting...........................119 9. Removing Misfed Paper When Paper is Jammed..........................121 When "Internal Misfeed", "Misfeed: Tray 1", "Misfeed: Tray 2", or "Misfd: Stnd Tray" Appears..121 When "Misfd: BypssTray" Appears......................124 When "Misfd: Dupl Unit" Appears......................126 10. Appendix If the Printer is Not Going to Be Used for a Long Time................131 Preparing the Printer For a Long Period of Inactivity................131 Using the Printer Again after it has been Inactive for a Long Period.............132 Moving and Transporting the Printer......................134...

  • Page 6: Notice

    Notice Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law.

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

  • Page 8: Model-Specific Information

    Model-Specific Information This section explains how you can identify the model type and region of your machine. This printer comes in two models that have different duplex functions. When describing procedures that are model-specific, this manual refers to the different printer models as Type 1 or Type 2.
  • Page 9 • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch units.

  • Page 10: Positions Of Warning And Caution Labels

    Positions of WARNING and CAUTION labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. CMC004 Do not incinerate toner or toner containers. Toner dust may cause flashback when exposed to an open flame. Do not touch the parts a label indicates.

  • Page 11: Power Switch Symbols

    • Type 1 Model The machine weighs approximately 11.4 kg (25.2 lb.) . When moving the machine, use the inset grips on both sides, and lift slowly. • Type 2 Model The machine weighs approximately 12.4 kg (27.4 lb.). When moving the machine, use the inset grips on both sides, and lift slowly.

  • Page 12: Manuals For This Printer

    Manuals for This Printer Read this manual carefully before you use this printer. Refer to the manuals that are relevant to what you want to do with the printer. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. ®...

  • Page 13: List Of Option

    List of Option This section provides a list of option for this printer, and how it is referred to as in this manual. Option List Referred to as Paper Feed Unit TK1080 Paper feed unit • For details about the specifications of this option, see "Specifications". •...

  • Page 14: Operating Instructions

    Operating Instructions This section explains how to use HTML format manuals. Reading the HTML Manuals on the CD-ROMs This section describes how to read the HTML manuals on the supplied manual CD-ROMs. Insert the CD-ROM into the CD-ROM drive of your computer. Select a language and a product, and then click [OK].
  • Page 15 Open the HTML manuals that you installed. When opening the manuals from an icon, double-click the manual icon on the desktop. When opening the manuals from the [Start] menu, point to [All Programs], and then [Product Name]. Click the title of the manual you want to read. •...

  • Page 17: Guide To The Printer

    1. Guide to the Printer This chapter explains the names and functions of the printer's components. Exterior: Front View CMC006 1. Control Panel Contains keys for printer control and indicators that shows the printer status. 2. Stop Fences Raise this fence to prevent paper from falling off. 3.

  • Page 18: Exterior: Rear View

    1. Guide to the Printer Exterior: Rear View CMC008 1. Ethernet Port Use a network interface cable to connect the printer to the network. 2. USB Port Use a USB cable to connect the printer to the host computer. 3. Rear Cover Open this cover to remove jammed paper or when printing on envelopes.

  • Page 19: Interior

    Interior Interior CMC009 1. Print Cartridge If the following message appears on the control panel, replace the print cartridge. "Replace Print Cartridge" • For details about the messages which appear on the screen to prompt you to replace the units, see p.103 "Error &...

  • Page 20: Control Panel

    1. Guide to the Printer Control Panel CMC010 1. Display Displays current printer status and error message. You can set the display up with your hands. Adjust the angle of it to see clearly. CMC011 2. Scroll Keys Press to move the cursor in each direction, step by step. 3.
  • Page 21 Control Panel 4. [OK] key Press this key to confirm settings and setting values, or move to the next menu level. 5. Data In Indicator Flashes when the printer is receiving data from a computer. The data indicator is lit if there is data to be printed.
  • Page 22 1. Guide to the Printer...

  • Page 23: Installing The Printer And Options

    2. Installing the Printer and Options This chapter explains how to set up, configure the printer for operation, and install the optional paper feed unit for this printer. Installing the Printer This section describes how to install the printer and perform settings after installation. Where to Put the Printer The printer's location should be carefully chosen because environmental conditions greatly affect its performance.
  • Page 24 2. Installing the Printer and Options • Keep the machine in an area that is within optimum environmental conditions. Operating the machine in an environment that is outside the recommended ranges of humidity and temperature can cause an electrical fire hazard. Keep the area around the socket free of dust. Accumulated dust can become an electrical fire hazard.
  • Page 25 Installing the Printer CER119 • White area: Permissible Range • Blue area: Recommended Range To avoid possible build-up of ozone, locate this machine in large well ventilated room that has an air turnover of more than 30m /hr/person. Environments to Avoid •...

  • Page 26: Unpacking

    2. Installing the Printer and Options When you detect an odd smell, sufficiently ventilate and circulate the air in the room. Power Source • : 220 - 240 V, 5 A, 50/60 Hz • : 120 V, 10 A, 60 Hz Please be sure to connect the power cord to a power source as above.
  • Page 27 Installing the Printer • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not use the cleaner to suck spilled toner (including used toner). Sucked toner may cause firing or explosion due to electrical contact flickering inside the cleaner.
  • Page 28 2. Installing the Printer and Options • During operation, rollers for transporting the paper and originals revolve. A safety device has been installed so that the machine can be operated safety. But take care not to touch the machine during operation. Otherwise, an injury might occur. •...
  • Page 29 Installing the Printer Lift the printer by using the inset grips on both sides of the printer. CMC015 Remove the protective materials attached on the printer's exterior. CMC016 CMC007 • Wait until step 4 before removing the adhesive tape on the rear cover.
  • Page 30 2. Installing the Printer and Options Remove the adhesive tape from the rear cover, and then open it. CMC102 Pull out the tape, and then remove the protective materials. CMC103 The actual printer may come with protective materials attached in different positions. Make sure to check the printer's exterior for all protective materials, and remove them completely.
  • Page 31 Installing the Printer Push the side button to open the front cover, and then carefully lower it. CMC017 Remove the protective material attached inside the printer. CMC018 Unpack the print cartridge. Then, place it on a flat surface, and remove the protection sheet.
  • Page 32 2. Installing the Printer and Options CMC020 Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. CMC021 Using both hands, carefully push up the front cover until it closes.
  • Page 33 Installing the Printer Carefully pull tray 1, and then pull out with both hands. CMC023 Remove the protective material attached inside the tray. CMC024 Carefully push tray 1 straight into the printer. CMC025...

  • Page 34: Turning The Power On

    2. Installing the Printer and Options Pull out and raise the stop fence. CMC026 Turning the Power On Follow the procedure below to turn the power on. • Do not use any power sources other than those that match the specifications shown in this manual.
  • Page 35 Installing the Printer • The supplied power cord is for use with this machine only. Do not use it with other appliances. Doing so could result in fire or electric shock. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.

  • Page 36: Selecting The Display Language

    2. Installing the Printer and Options Turn the power switch to On. CMC028 The Power indicator on the control panel lights up. • Wait until the Power indicator turns on. • The machine may make a noise while initializing. This noise does not indicate a malfunction. Selecting the Display Language Select a language using the procedure described here.

  • Page 37: Test Printing

    Installing the Printer Press the [ ] or [ ] key to select the language, and then press the [OK] key. Language: English Press the [Menu] key to return to the initial screen. Test Printing The following explains the procedure for performing a test print. Perform the test print to verify the printer is working normally.

  • Page 38: Installing Option

    2. Installing the Printer and Options Installing Option This section describes how to install option. By installing option, you can improve the printer performance and have an expanded variety of features to use. For the specifications of each option, see p.139 "Specifications". Attaching Paper Feed Unit •...
  • Page 39 Installing Option Check the package contains Paper Feed Unit. CMC030 Turn off the printer's power switch, and then unplug the printer's power cord from the wall outlet. Remove the adhesive tape from the optional paper feed unit. CMC031 Lift the printer using the inset grips on both sides of the printer. CMC032...
  • Page 40 2. Installing the Printer and Options There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the printer, and then carefully lower the printer. CMC033 After installing the option, print the configuration page to confirm the installation. •...

  • Page 41: Connecting The Printer

    3. Connecting the Printer This chapter explains how to connect network and USB cables. Network Connection Follow the procedure below to connect the printer to the computer through the network. Prepare a hub, straight-through Ethernet cable, and any other necessary network devices before connecting the 10BASE-T or 100BASE-TX cable to the printer's Ethernet port.

  • Page 42: Reading The Led Lamps

    3. Connecting the Printer Reading the LED Lamps CMF062 1. Yellow: flashes when 100BASE-TX/RX or 10BASE-TX/RX is being used. 2. Green: comes on when the printer is properly connected to the network.

  • Page 43: Usb Connection

    USB Connection USB Connection • USB2.0 interface cable is not supplied. Obtain it separately, according to the computer you are using. • USB connection is possible under Windows XP/Vista/7, Windows Server 2003/2003 R2/2008/2008 R2, and Mac OS X. • USB connection with Macintosh is only possible via the computer's standard USB port. Connect the square-shaped connector of the USB2.0 cable to the USB port.
  • Page 44 3. Connecting the Printer...

  • Page 45: Configuration

    4. Configuration This chapter explains supported network connections and settings for the IP addresses. Ethernet Configuration If connecting the printer to a network using an Ethernet cable, set the necessary settings, depending on the network environment, on the control panel. Web Image Monitor can be used for the settings related to the IP address.

  • Page 46: Specifying An Ip Address For Ipv4 (No Dhcp)

    4. Configuration Setting Name Value • IPv6: On • DHCP: Off • IP Ad. (DHCP): XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX * If the DHCP setting is enabled, the IPv6 address obtained from a DHCP server is displayed. •...

  • Page 47: Network Setting

    Ethernet Configuration Press the [Menu] key. CMC034 Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key. Menu: Host Interface Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key. Host Interface: Network Setting Press the [ ] or [ ] key to display [IPv4 Config.], and then press the [OK] key.

  • Page 48: Receiving An Ip Address For Ipv4 Automatically (Dhcp)

    4. Configuration Press the [ ] or [ ] key to enter the left most entry field of the address. After entering the left field, press the [OK] key, and then you can enter the next field. After completing to enter in the all field, press the [OK] key.

  • Page 49: Specifying An Ip Address For Ipv6 (No Dhcp)

    Ethernet Configuration Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key. Host Interface: Network Setting Press the [ ] or [ ] key to display [IPv4 Config.], and then press the [OK] key. Network Setting: IPv4 Config.
  • Page 50 4. Configuration Press the [Menu] key. CMC034 Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key. Menu: Host Interface Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key. Host Interface: Network Setting Press the [ ] or [ ] key to display [IPv6 Config.], and then press the [OK] key.

  • Page 51: Receiving An Ip Address For Ipv6 Automatically (Dhcp)

    Ethernet Configuration Press the [ ] or [ ] key to display [Manual Address], and then press the [OK] key. IPv6 Config.: Manual Address Press the [ ] [ ] keys to display [Prefix Length], and then press the [OK] key. Manual Address: Prefix Length Press the [ ] [ ] keys to enter the value, and then press the [OK] key.
  • Page 52 4. Configuration Press the [Menu] key. CMC034 Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key. Menu: Host Interface Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key. Host Interface: Network Setting Press the [ ] or [ ] key to display [IPv6 Config.], and then press the [OK] key.

  • Page 53: Setting The Ethernet Speed

    Ethernet Configuration The address will be detected by the printer. Press the [Menu] key. If you are requested to restart the printer, turn off the printer, and then turn it back on. Print a configuration page to confirm the settings made. •...
  • Page 54 4. Configuration Press the [Menu] key. CMC034 Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key. Menu: Host Interface Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key. Host Interface: Network Setting Press the [ ] or [ ] key to display [Ethernet Speed], and then press the [OK] key.

  • Page 55: Paper And Other Media

    5. Paper and Other Media This chapter explains the paper sizes and types supported by this printer, and how to load paper into the paper trays. Paper and Other Medias Supported by This Printer This section describes the type, size, and weight of paper that can be loaded in each tray. The capacity of each paper tray is also provided.
  • Page 56 5. Paper and Other Media Tray 2 (option) Type Size Weight Capacity Thin Paper 60 to 105 g/m Thick Paper 1 Letter (8 " × 11 ") (16.0 to 28.0 lb.) (80 g/m , 20 lb.) Plain Paper B5 JIS Recycled Paper Color Paper Legal (8...
  • Page 57 Paper and Other Medias Supported by This Printer • The number of sheets that can be printed in one minute may become lower than normal when printing on Legal size paper.

  • Page 58: Paper Recommendations

    5. Paper and Other Media Paper Recommendations Loading Paper • Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. • Set the paper as described below • Tray 1: Print side facing down •...

  • Page 59: Specifications Of Paper Types

    Paper Recommendations Printer driver On the printer driver screen, click the [Paper] tab, and then select a paper type under [Paper Type:]. For details about the printer driver, see Help for the driver. Control Panel Press the [Menu] key, and then specify the paper type that you want to use by selecting a [Paper Type] at [Paper Input].
  • Page 60 5. Paper and Other Media Thick Paper 1 Item Description Paper thickness 100 to 130 g/m (26.6 to 34.6 lb.) Supported paper tray Any input tray can be used. Duplex supported size A4, Legal (8 " × 14 "), Letter (8 "...
  • Page 61 Paper Recommendations Recycled Paper Item Description Paper thickness 75 to 90 g/m (20.0 to 24.0 lb.) Supported paper tray Any input tray can be used. Duplex supported size A4, Legal (8 " × 14 "), Letter (8 " × 11 ") Notes •...
  • Page 62 5. Paper and Other Media Item Description Notes If the paper thickness is outside the specified range, select [Thin Paper], [Thick Paper 1], or [Thick Paper 2]. Letterhead Item Description Paper thickness 100 to 130 g/m (26.6 to 34.6 lb.) Supported paper tray Any input tray can be used.
  • Page 63 Paper Recommendations Item Description Duplex supported size None Notes • The number of sheets that can be printed in one minute is approximately half that of plain paper. • When using 135 g/m (35.9 lb.) or heavier paper, prints may be output with strong curls.
  • Page 64 5. Paper and Other Media Item Description Notes • When loading OHP transparencies, take care not to load them upside down. Doing so may cause a malfunction. • It is recommended to place one sheet at a time. • Make sure to fan OHP transparencies every time before printing. Leaving OHP transparencies loaded in the bypass tray may cause them to stick together and result in a misfeed.
  • Page 65 Paper Recommendations CMC039 • Fan envelopes, and then align their edges before loading. CMC040 • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them.

  • Page 66: Paper Not Supported By This Printer

    5. Paper and Other Media CMC042 Paper Not Supported by This Printer Avoid using the following paper as they are not supported by this printer. • Paper meant for an ink-jet printer • Bent, folded, or creased paper • Curled or twisted paper •...

  • Page 67: Paper Storage Precautions

    Paper Recommendations Paper Storage Precautions Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper jams, or printer damage. Recommendations are as follows: • Avoid storing paper in areas that are excessively cold, hot, humid, or dry. •...
  • Page 68 5. Paper and Other Media Envelope CMC044 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.17 inches) 4. Approx. 4.2 mm (0.17 inches) • The print area may vary depending on the paper size, printer language and printer driver settings. •...

  • Page 69: Loading Paper

    Loading Paper Loading Paper This describes how to load paper into the paper tray and bypass tray. • Do not pull out the paper tray forcefully. If you do, the tray might fall and cause an injury. • When loading paper, take care not to trap or injure your fingers. Loading Paper in Tray 1 The following example explains loading procedure for the standard paper tray (Tray 1).
  • Page 70 5. Paper and Other Media Place the tray on a flat surface. Pinch the clip on the side paper guide and slide it to match the standard size. CMC046 CMC047 When loading custom size paper, position the paper guide slightly wider than the actual paper size.
  • Page 71 Loading Paper CMC049 When loading custom size paper, position the paper guide slightly wider than the actual paper size. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CMC050 Slide the guides inward, until they are flush against the paper's sides.
  • Page 72 5. Paper and Other Media Check there are no gaps between the paper and the paper guides; both side and end paper guides. CMC052 If there is a gap between the paper and the end paper guide, as in the example below, the paper might not feed in correctly.
  • Page 73 Loading Paper • For details about paper types supported by the printer, see p.56 "Paper Recommendations". • For details about the paper settings, see Software Guide. Loading paper longer than A4 This section explains how to load paper longer than A4 (297 mm) into the printer. •...
  • Page 74 5. Paper and Other Media Release the extender locks on both sides of the tray, and then pull out the extender until it clicks. CMC057 Lock the extender in the extended position. CMC055 Pinch the clip on the side paper guide, and then slide it to match the standard size. CMC059...
  • Page 75 Loading Paper CMC047 Pinch the end paper guide and slide it inward to match the paper size. CMC060 CMC049 Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray.
  • Page 76 5. Paper and Other Media CMC061 Slide the guides inward until they are flush against the paper's sides. Make sure the paper is not stacked higher than the projection on the side paper guides. CMC051 Check there are no gaps between the paper and the paper guides; both side and end paper guides.
  • Page 77 Loading Paper CMC063 Carefully push Tray 1 straight into the printer. CMC053 To avoid paper jams, make sure the tray is securely inserted. • To reinsert the extender, you might have to push it with moderate force. • The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining.

  • Page 78: Paper Size

    5. Paper and Other Media Press the [Menu] key. CMC034 Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key. Menu: Paper Input Press the [ ] or [ ] key to display [Paper Size], and then press the [OK] key. Paper Input: Paper Size Press the [ ] or [ ] key to display the target paper tray, and then press the [OK] key.
  • Page 79 Loading Paper • Paper sizes between 100 - 216 mm (3.94 - 8.50 inch) in width and 148 - 356 mm (5.83 – 14.02 inch) in length can be loaded in the tray 1. • The printer cannot print from applications that do not support custom size paper. Press the [Menu] key.
  • Page 80 5. Paper and Other Media Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key. Custom Size: Vert. 356 mm Press the [Menu] key. • If the [Auto Continue] setting under [System] is enabled, the printer ignores the paper type and size settings and prints on whatever paper is loaded.

  • Page 81: Loading Paper In The Bypass Tray

    Loading Paper Press the [ ] or [ ] key to display [Paper Type], and then press the [OK] key. Paper Input: Paper Type Press the [ ] or [ ] key to select the paper tray, and then press the [OK] key. In this example, [Tray 1] is selected.
  • Page 82 5. Paper and Other Media Open the bypass tray. CMC073 If you load A4 (297 mm) or larger size paper, pull out the bypass tray extension. CMC005 Slide the side guides outward, then load paper with the print side up, and push in until it stops against the printer.
  • Page 83 Loading Paper Adjust the side guides to the paper width. CMC075 • After loading paper in the tray, specify the paper type and size using the control panel. Also, specify the printer driver's paper setting accordingly before printing. • For details about supported types of paper, see p.53 "Paper and Other Media". •...
  • Page 84 5. Paper and Other Media Press the [Menu] key. CMC034 Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key. Menu: Paper Input Press the [ ] or [ ] key to display [Paper Size], and then press the [OK] key. Paper Input: Paper Size Press the [ ] or [ ] key to display [Bypass Ppr Size], and then press the [OK] key.
  • Page 85 Loading Paper • If you set [Bypass Priority] to [Machine Setting] under [Paper Input], paper size settings made on the printer driver must match those made on the control panel. If they do not match, an error message appears and printing stops if [Auto Continue] is not set to [On] under [System]. •...
  • Page 86 5. Paper and Other Media Press the [ ] or [ ] key to enter the horizontal value, and then press the [OK] key. Custom Size: Horiz. 216 mm Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key. Custom Size: Vert.

  • Page 87: Loading Paper In Tray 2

    Loading Paper Press the [Menu] key. CMC034 Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key. Menu: Paper Input Press the [ ] or [ ] key to display [Paper Type], and then press the [OK] key. Paper Input: Paper Type Press the [ ] or [ ] key to display [Bypass Tray], and then press the [OK] key.
  • Page 88 5. Paper and Other Media • Do not mix different types of paper in the same paper tray. • Do not move the side paper guides forcefully. Doing so can damage the tray. • Do not move the end paper guide forcefully. Doing so can damage the tray. •...
  • Page 89 Loading Paper CMC068 Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CMC069 Make sure the paper is not stacked higher than the projection on the side paper guides. CMC070...

  • Page 90: Loading Envelopes In Bypass Tray

    5. Paper and Other Media Check there are no gaps between the paper and the paper guide; both side and end paper guides. CMC071 Carefully push tray 2 straight into the printer. CMC072 To avoid paper jams, make sure the tray is securely inserted. •...
  • Page 91 Loading Paper • The inside of this machine becomes very hot. Do not touch parts labelled " " (indicating a hot surface). • Before printing on envelopes, make sure to lower the levers on the printer rear, inside the rear cover, to avoid envelopes coming out creased.
  • Page 92 5. Paper and Other Media Slide the side guides outward, then load envelopes with the print side up, and push in until it stops against the printer. Envelopes whose flaps are open must be printed with the flaps open, and envelopes whose flaps are closed must be printed with the flaps closed.
  • Page 93 Loading Paper Lower the green levers on both sides. CMC079 Make sure to raise the levers back to their original positions after printing. Close the rear cover. CMC080 • After loading envelopes in the tray, specify the paper type and size using the control panel. Also, specify the printer driver's paper setting accordingly before printing.
  • Page 94 5. Paper and Other Media...

  • Page 95: Replacing Consumables

    6. Replacing Consumables This chapter explains how to replace consumables. Replacing the Print Cartridge • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns.
  • Page 96 6. Replacing Consumables • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...
  • Page 97 Replacing the Print Cartridge • Do not allow paper clips, staples, or other small metallic objects to fall inside the machine. • Do not expose the print cartridge without its cover to direct sunlight for a long time. • Do not touch the print cartridge's photo conductor unit. CMC013 •...
  • Page 98 6. Replacing Consumables Carefully pull out the print cartridge horizontally, holding its center. CMC081 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. Take the new print cartridge out of the box, and then take it out of the plastic bag.
  • Page 99 Replacing the Print Cartridge Hold the print cartridge and shake it from side to side five or six times. CMC020 Even distribution of toner within the bottle improves print quality. Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in.
  • Page 100 6. Replacing Consumables Put the protective sheet you removed in step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box. CMC083 • Make sure to cover the old print cartridge with the protective cover for recycling and environmental purposes.

  • Page 101: Cleaning The Printer

    7. Cleaning the Printer This chapter explains how to clean the printer. Cautions to Take When Cleaning • Do not remove any covers or screws other than those explicitly mentioned in this manual. Inside this machine are high voltage components that are an electric shock hazard and laser components that could cause blindness.

  • Page 102: Cleaning The Friction Pad And The Paper Feed Roller

    7. Cleaning the Printer Cleaning the Friction Pad and the Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
  • Page 103 Cleaning the Friction Pad and the Paper Feed Roller Wipe the friction pad with a damp cloth. CMC084 Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove moisture. CMC085 Reload the removed paper into the tray, and then push the tray carefully into the printer until it clicks into place.
  • Page 104 7. Cleaning the Printer • If jams or multi-sheet feeds occur after cleaning the friction pad, contact your sales or service representative. • If the optional tray 2 is installed, clean its friction pad and paper feed roller in the same way as you did for tray 1.

  • Page 105: Troubleshooting

    8. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.
  • Page 106 8. Troubleshooting Message Explanation Recommended Action Controller FW download failed Controller FW could not be Turn off the main power, turn it downloaded. back on, and then download the controller FW again. If the download fails again, contact your sales or service representative.
  • Page 107 Error & Status Messages on the Control Panel Message Explanation Recommended Action Replace Print Cartridge The printer is out of toner. Replace the print cartridge. See, p.93 "Replacing the Print Cartridge". Replace soon Print Cartridge The printer is almost out of Prepare a new print cartridge.

  • Page 108: Panel Indicator

    8. Troubleshooting Panel Indicator The following table explains the meaning of the various indicator patterns that the printer alerts to users about its conditions. Indicator patterns Cause The Alert indicator is lit. The printer cannot be used normally. Check the error on the control panel.

  • Page 109: Printer Does Not Print

    Printer Does Not Print Printer Does Not Print Possible Cause Solutions Is the power on? Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power. Does the Alert indicator If so, check the error message on the control panel and take the required stay red? action.

  • Page 110: When The Printer Is Directly Connected To A Computer Via Usb Cable

    8. Troubleshooting When the Printer is Directly Connected to a Computer via USB Cable Windows When the printer is directly connected via a USB cable to a computer but the Data In indicator does not flash or light up, use the following method to check the port connection: •...
  • Page 111 Printer Does Not Print Check the [Print to the following port(s).] box to confirm that the correct port is selected. If the port (such as LPT1) is not correct, reinstall the driver. • For details about installation and port settings, see Software Guide. Windows 7 and Windows Server 2008 R2 Click [Start] button, and then click [Devices and Printers].
  • Page 112 8. Troubleshooting Select the name of the printer you are using, and then click [Add]. Check that the printer appears in the browser. If it does not, reinstall the driver.

  • Page 113: Other Printing Problems

    Other Printing Problems Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on the • The paper setting may not be correct. For example, although print side of the page. you are using thick paper, the setting for thick paper may not be set.
  • Page 114 8. Troubleshooting Status Possible Causes, Descriptions, and Solutions Paper jams occur frequently. • Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray. See p.67 "Loading Paper".
  • Page 115 Other Printing Problems Status Possible Causes, Descriptions, and Solutions Prints do not stack properly. • Paper is damp. Use paper that has been stored properly. See p.53 "Paper and Other Media". • Pull out the extender. • Perform the following operation. 1.
  • Page 116 8. Troubleshooting Status Possible Causes, Descriptions, and Solutions Multiple pages are fed at once. • There may be a gap between the front end paper guide and paper, or between the paper guide both side and paper in the paper tray. Make sure there are no gaps. See p.67 "Loading Paper".
  • Page 117 Other Printing Problems Status Possible Causes, Descriptions, and Solutions Images are not printed in the Adjust the front end paper guide and both side paper guides to right position match the paper size. See p.67 "Loading Paper". CER090 Images are printed diagonally Adjust the front end paper guide and both side paper guides to to the pages match the paper size.
  • Page 118 8. Troubleshooting Status Possible Causes, Descriptions, and Solutions It takes too much time to resume • The data is so large or complex that it takes time to process it. printing. If the Data In indicator is blinking, the data is being processed. Just wait until it resumes.
  • Page 119 Other Printing Problems Status Possible Causes, Descriptions, and Solutions The whole printout is blurred. • Paper is damp. Use paper that has been stored properly. See p.53 "Paper and Other Media". • Perform the following operation. 1. Press the [Menu] key on the control panel, select [Maintenance], and then press the [OK] key.
  • Page 120 8. Troubleshooting Status Possible Causes, Descriptions, and Solutions The toner is powdery and Check if the levers are lowered. Raise the levers. comes away from the paper, or the printed image has a matt appearance. Printed envelopes come out Check if thelevers are properly set. creased.

  • Page 121: Additional Troubleshooting

    Additional Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is heard. If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative.
  • Page 122 8. Troubleshooting...

  • Page 123: Removing Misfed Paper

    9. Removing Misfed Paper This chapter explains how to remove misfed paper. When Paper is Jammed If a paper jam occurs, the Alert indicator on the control panel flashes and one of the following messages appears on the control panel: "Internal Misfeed"...
  • Page 124 9. Removing Misfed Paper Use the following procedure to remove paper that has become jammed inside the printer or in the paper feed area. Pull tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully.
  • Page 125 When Paper is Jammed • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. Lifting the guide plate, remove the jammed paper carefully. CMC088 Slide the print cartridge in horizontally.

  • Page 126: When "Misfd: Bypsstray" Appears

    9. Removing Misfed Paper • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared. When "Misfd: BypssTray" Appears "Misfd: BypssTray" appears when a paper jam has occurred in the bypass tray. Use the following procedure to remove paper that has become jammed after being fed in from the bypass tray.
  • Page 127 When Paper is Jammed Carefully pull out the print cartridge horizontally, holding its center. CMC081 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. Lifting the guide plate, remove the jammed paper carefully.

  • Page 128: When "Misfd: Dupl Unit" Appears

    9. Removing Misfed Paper Using both hands, carefully push up the front cover until it closes. CMC098 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared. When "Misfd: Dupl Unit"...
  • Page 129 When Paper is Jammed Remove the jammed paper carefully. CMC090 Close the rear cover. CMC080 Pull tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CMC091...
  • Page 130 9. Removing Misfed Paper Pull tray 1 out completely with both hands. CMC105 Place the tray on a flat surface. Push the blue lever. Pushing the blue lever lowers the duplex transport unit. CMC093 If there is jammed paper, carefully remove it. CMC094...
  • Page 131 When Paper is Jammed With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops. CMC106 If paper is loaded in the bypass tray, remove the paper and close the bypass tray. Push the side button to open the front cover, and then carefully lower it. CMC096 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 132 9. Removing Misfed Paper Lifting the guide plate, remove the jammed paper carefully. CMC088 Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. CMC097 Using both hands, carefully push up the front cover until it closes.

  • Page 133: Appendix

    10. Appendix This section explains maintenance and operation procedures for this printer. It also describes the specifications of the printer and its options. If the Printer is Not Going to Be Used for a Long Time If the printer is going to be inactive for a long time, follow the procedure shown here. •...

  • Page 134: Using The Printer Again After It Has Been Inactive For A Long Period

    10. Appendix Pull the opening lever on the front cover, and then carefully lower the front cover. CMC096 Lower the levers with thumb fingers. CMC079 Close the front cover with both hands carefully. CMC098 • This step is not necessary if the printer's power switch is on but the printer has been inactive for a long time.
  • Page 135 If the Printer is Not Going to Be Used for a Long Time Plug in the power cable. Pull the opening lever on the front cover, and then carefully lower the front cover. CMC096 Pull up the levers with thumb fingers. CMC095 Close the front cover with both hands carefully.

  • Page 136: Moving And Transporting The Printer

    10. Appendix Moving and Transporting the Printer • If you have to move the machine when the optional paper tray unit is attached, do not push on the main unit's top section. Doing so can cause the optional paper tray unit to detach, possibly resulting in injury.

  • Page 137: Moving Over A Short Distance

    Moving and Transporting the Printer Moving over a Short Distance • Do not remove the print cartridge when moving the printer. Be sure to check the following points: • The power switch is turned off. • The power cable is unplugged from the wall outlet. •...
  • Page 138 10. Appendix • The interface cable is unplugged from the printer. • All paper trays are empty. If Tray 2 is installed, remove it. • Toner might spill inside the printer if the printer is not kept level during transit. •...

  • Page 139: Disposal

    Disposal Disposal Ask your sales or service representative for information about correct disposal of this machine.

  • Page 140: Consumables

    10. Appendix Consumables • Our products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an authorized dealer. Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,500 pages, 5,000 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 and the image...

  • Page 141: Specifications

    Specifications Specifications • The supplied power cord is for use with this machine only. Do not use it with other appliances. Doing so could result in fire or electric shock. Main Unit Configuration Desktop Print Process Laser beam scanning & Electrophotographic printing First Print Speed 8 seconds or less (A4/Letter, 600 ×...
  • Page 142 10. Appendix Media Type See p.53 "Paper and Other Media" Paper Output Capacity Standard 125 sheets (80 g/m , 20 lb.) Paper Input Capacity Standard Paper Tray 250 sheets * Bypass Tray 50 sheet * Optional Paper Feed Units 250 sheets * *1 Paper weight: 80 g/m (20 lb.
  • Page 143 Specifications Weight • Type 1 11.4 kg (25.2 lb.) • Type 2 12.4 kg (27.4 lb.) Noise Emission * Sound Power Level (Main unit only) Stand-by Less than 40 dB (A) Printing Less than 65.8 dB (A) Sound Power Level (Complete system) Stand-by Less than 40 dB (A) Printing...

  • Page 144: Options

    10. Appendix Fonts 80 fonts Options Paper Feed Unit TK1080 Paper capacity 250 sheets Paper size A4, B5 JIS, A5, Legal (8 " × 14"), Letter (8 " × 11), Half Letter (5 " × 8 ") Dimensions (W × D × H) 370 ×...

  • Page 145: Trademarks

    Trademarks Trademarks Adobe, Acrobat, PostScript, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple, Macintosh, Mac OS, TrueType, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 146 10. Appendix ® ® Microsoft Windows Server 2003 Enterprise Edition ® ® Microsoft Windows Server 2003 Web Edition ® ® Microsoft Windows Server 2003 Datacenter Edition • The product names of Windows Server 2003 R2 are as follows: ® ® Microsoft Windows Server 2003 R2 Standard Edition...

  • Page 147: Index

    INDEX Additional troubleshooting......... How to read this manual......... Alert indicator............HTML manuals............Attaching Paper Feed Unit........Installing the printer..........Bond paper............IP address............... IPv4 Address........... 44, 46 IPv6 Address........... 47, 49 Cardstock............... CAUTION labels............. CD-ROM..............Job reset key............Cleaning the friction pad........Cleaning the paper feed roller......
  • Page 148 Setting a paper size (tray 1)......... Setting a paper size (tray 2)......... OK key..............Setting the paper type........... Operating instructions........... Specifications............Options..............Specifying a paper type (bypass tray)....Other printing problems........Specifying a paper type (tray 1)......Specifying a paper type (tray 2)......Specifying custom size paper (bypass tray)..
  • Page 149 MEMO...
  • Page 150 MEMO M117-8504...
  • Page 152 M117-8504 © 2011...

This manual is also suitable for:

Aficio sp 3510dnSp 3500nSp 3510dn

Table of Contents