Ricoh SP 320DN User Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. Printer
  5. SP 320DN
  6. User manual

Ricoh SP 320DN User Manual

Hide thumbs Also See for SP 320DN:
Table of Contents

Advertisement

Quick Links

User's Guide
Guide to the Machine
Paper Specifications and Adding Paper
Printing Documents
Configuring the Machine Using Utilities
Maintaining the Machine
Troubleshooting
Configuring Network Settings Using OS X
Appendix
For safe and correct use, be sure to read Safety Information before
using the machine.

Advertisement

Table of Contents
loading

Related Manuals for Ricoh SP 320DN

Summary of Contents for Ricoh SP 320DN

  • Page 1 User’s Guide Guide to the Machine Paper Specifications and Adding Paper Printing Documents Configuring the Machine Using Utilities Maintaining the Machine Troubleshooting Configuring Network Settings Using OS X Appendix For safe and correct use, be sure to read Safety Information before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Find Information about Operations and Troubleshooting..............6 Operating Manual (Printed)..........................6 Operating Manual (Digital Format)......................6 Help................................. 7 How to Read This Manual..........................9 Introduction..............................9 Symbols Used in This Manual........................9 Model-Specific Information...........................9 Disclaimer..............................10 Notes................................10 Note to Administrator..........................
  • Page 4 Non-Recommended Paper Types......................42 Paper Storage.............................. 42 Print Area..............................43 3. Printing Documents What You Can Do with the Printer Function....................45 Displaying the Printing Preferences Dialog Box.....................46 Displaying the Printing Preferences Dialog Box from the [Start] Menu........... 46 Displaying the Printing Preferences Dialog Box in an Application............46 Basic Operation of Printing..........................
  • Page 5 Cleaning the Friction Pad and Paper Feed Roller..................74 Moving and Transporting the Machine......................76 Disposal................................ 77 Where to Inquire............................77 6. Troubleshooting Error and Status Indicate on the Control Panel....................79 Error and Status Messages Appear on Smart Organizing Monitor............81 Clearing Misfeeds............................83 Removing Jammed Paper from Tray 1.......................
  • Page 6 Encryption and Authentication by IPsec....................111 Security Association..........................112 Encryption Key Exchange Settings Configuration Flow................. 113 Specifying Encryption Key Exchange Settings..................113 Specifying IPsec Settings on the Computer..................... 114 Notes About the Toner..........................117 Specifications of the Machine........................118 General Function Specifications......................118 Printer Function Specifications........................
  • Page 7 INDEX ................................155...

  • Page 8: How To Find Information About Operations And Troubleshooting

    This manual explains how to set up the machine. It also explains how to remove the machine from the packaging and how to connect it to a computer. Operating Manual (Digital Format) Operating manuals can be viewed from Ricoh's website or from the provided CD-ROM. Viewing from a web browser Access the Internet from a web browser.

  • Page 9: Help

    Click the manual you want to refer to. The PDF file manual opens. Help Use the following procedure to open the Help files learn about the printer driver, Web Image Monitor, and Smart Organizing Monitor functions. For details about using Smart Organizing Monitor, see page 65 "Using Smart Organizing Monitor". For details about using Web Image Monitor, see page 52 "Using Web Image Monitor".
  • Page 10 DSG251 Smart Organizing Monitor Click [Help] on the [Printer Configuration] screen. DSG253...

  • Page 11: How To Read This Manual

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 12: Disclaimer

    The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine. (mainly Europe and Asia) If the label contains the following, your machine is a region A model: • CODE XXXX -27 •...

  • Page 13: Note To Administrator

    Note to Administrator Password When you log in to this printer, you will be prompted to enter the password. We strongly recommend you to change the factory default password immediately to prevent information leakage and unauthorized operations by others. You will be prompted to enter your password when you attempt to change printer settings configured using Web Image Monitor.

  • Page 15: Guide To The Machine

    1. Guide to the Machine This chapter describes preparations for using the machine and its operating instructions. Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior DSG103 Name...

  • Page 16: Interior

    1. Guide to the Machine Name Description USB Port Use a USB cable to connect the printer to the host computer. Ethernet Port Use a network interface cable to connect the printer to the network. Tray 1 Rear Cover Remove this cover when loading paper longer than A4 in Tray 1. Rear Cover Open this cover to remove jammed paper or to lower the levers inside before printing on envelopes.

  • Page 17: Control Panel

    Guide to Components Control Panel This section introduces the names of the parts of the control panel and explains their functions. DSG107 Name Description [Power] key This indicator lights blue when the machine is turned on. [Wi-Fi Direct] key (only Pressing this key while Wi-Fi is disabled activates Wi-Fi and SP 377DNwX) reboots the machine automatically.
  • Page 18 1. Guide to the Machine Name Description Alert Indicator This indicator flashes red when paper jams occur, and it lights when the paper settings do not match the settings specified by the driver, and when other errors occur. • For details about printing a list of the machine's configurations or about doing a test print using Smart Organizing Monitor, see page 65 "Using Smart Organizing Monitor".

  • Page 19: About Operation Tools

    About Operation Tools About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains keys for controlling the machine. Smart Organizing Monitor Install this utility on your computer from the included CD-ROM before using it. Using Smart Organizing Monitor, you can check the machine's status, configure its settings, and use other functions.
  • Page 20 1. Guide to the Machine For details about how to use Web Image Monitor, see page 52 "Using Web Image Monitor".

  • Page 21: Paper Specifications And Adding Paper

    2. Paper Specifications and Adding Paper This chapter describes how to load paper and originals and about their specifications. Workflow for Loading Paper and Configuring Paper Sizes and Types This section explains how to load paper and operations required after paper is loaded. After following the procedures below, you can print on the paper that is loaded in the machine.

  • Page 22: Loading Paper

    2. Paper Specifications and Adding Paper Loading Paper This section explains how to load paper into the paper tray and the bypass tray. • When loading paper, take care not to trap or injure your fingers. For information about supported paper, precautions for storing paper and print areas, see page 34 "Supported Paper".
  • Page 23 Loading Paper Slide the side and end paper guides outward. DSG111 Fan the paper and load it in the tray with the print side faced down. Make sure paper is not stacked higher than the upper limit marked inside the side paper guide. DSG113 Slide the guides inward until they are flush against the sides of the paper.
  • Page 24 2. Paper Specifications and Adding Paper Check there are no gaps between the paper and the paper guides; both side and end paper guides. DSG115 Carefully push tray 1 straight into the machine. To avoid paper jams, make sure the tray is securely inserted. •...
  • Page 25 • The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining. Extending the Tray 1 to load paper (When using SP 320DN) This section explains how to load paper longer than A4 (297 mm) into the machine.

  • Page 26: Loading Paper Into Bypass Tray

    2. Paper Specifications and Adding Paper CMC057 Lock the extender in the extended position. DSG208 Follow Steps 2 to 6 in "Loading Paper into Tray 1". • To reinsert the extender, you might have to push it with moderate force. •...

  • Page 27: Loading Envelopes

    Loading Paper DSG209 Slide the side guides outward, then load paper with the print side up, and push in until it stops against the machine. DSG210 Adjust the side guides to the paper width. DSG211 Loading Envelopes • Before printing on envelopes, make sure to lower the levers on the machine rear, inside the rear cover, to avoid envelopes coming out creased.
  • Page 28 2. Paper Specifications and Adding Paper positions after printing. Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes. • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • Check there is no air in the envelopes before loading. •...
  • Page 29 Loading Paper Adjust the side guides to the envelope width. DSG214 Open the rear cover. DSG215 Lower the levers for printing envelopes on both sides to the position indicated with an envelope mark. DSG216 Make sure to pull up the levers back to their original positions after printing. Close the rear cover.
  • Page 30 2. Paper Specifications and Adding Paper • If printed envelopes come out badly creased, load the envelopes in the opposite direction, and then rotate the print object by 180 degrees using the printer driver before printing. For details, see the printer driver Help.

  • Page 31: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    Specifying Paper Type and Paper Size Using Smart Organizing Monitor Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using. On the [Start] menu, click [All Programs].
  • Page 32 2. Paper Specifications and Adding Paper Click [SP 320 Series Software Utilities]. Click [Smart Organizing Monitor]. If the machine you are using is not selected, click [Connect Printer], and then do one of the following: • Select the machine's model. •...

  • Page 33: Specifying Paper Type And Paper Size Using Web Image Monitor

    Specifying Paper Type and Paper Size Using Web Image Monitor Specifying Paper Type and Paper Size Using Web Image Monitor This section describes how to specify paper sizes and types using Web Image Monitor. Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears.

  • Page 34: Specifying Paper Type And Paper Size Using The Printer Driver

    2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Printer Driver • Make sure that the paper type and size specified with the printer driver matches the type and size of the paper loaded in the tray. Since this machine does not detect paper sizes automatically, the type or size of the paper may be mismatched and the print job may not print correctly.

  • Page 35: When Using Os X

    Specifying Paper Type and Paper Size Using the Printer Driver Click [OK]. When Using OS X The procedure in this section is an example based on OS X 10.11. The actual procedure may vary depending on the operating system you are using. Start System Preferences.

  • Page 36: Supported Paper

    2. Paper Specifications and Adding Paper Supported Paper • After loading paper in the tray, specify the paper type and size using Smart Organizing Monitor and the printer driver. This machine does not detect the paper size automatically. • When loading custom size paper, specify the width and length using printer driver. Tray 1 Type Size...
  • Page 37 Supported Paper Bypass tray Type Size Weight Capacity Plain Paper A4, 8 × 11, B5 JIS, B6 JIS, 52 to 162 g/m A5 LEF, A5 SEF, A6, 8 × Recycled Paper (14 to 43 lb.) (80 g/m , 20 lb.) 14, 8 ×...

  • Page 38: Specifications Of Paper Types

    2. Paper Specifications and Adding Paper Specifications of Paper Types The following tables describe the types of paper that can be used with this machine. • Depending on the paper type, the toner may take a while to dry. Before handling printed sheets, make sure that they have fully dried.
  • Page 39 Supported Paper Thin Paper Item Description Paper thickness 52 to 64 g/m (14 to 16 lb.) Supported paper tray Tray 1 and bypass tray Duplex supported size A4, 8 × 11, 8 × 14, 8 × 13, 8.5 × 13.4, 8.5 × 13.6, 8.11 × 13.3 Recycled Paper Item...
  • Page 40 2. Paper Specifications and Adding Paper Preprinted Paper Item Description Paper thickness 75 to 90 g/m (20 to 24 lb.) Supported paper tray Tray 1 and bypass tray Duplex supported size A4, 8 × 11, 8 × 14, 8 × 13, 8.5 × 13.4, 8.5 × 13.6, 8.11 × 13.3 Notes If the paper thickness is outside the specified range, select [Thin Paper],...
  • Page 41 Supported Paper Bond Paper Item Description Paper thickness 105 to 160 g/m (28 to 43 lb.) Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2].
  • Page 42 2. Paper Specifications and Adding Paper Envelope Item Description Supported paper tray Bypass tray Duplex supported size None Notes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • The number of envelopes that can be printed per minute is approximately half that of middle thick paper.
  • Page 43 Supported Paper DAC573 • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck. If they are stuck, separate them. • Before loading envelopes, flatten them out so that their curl does not exceed that shown as shown below.

  • Page 44: Non-Recommended Paper Types

    2. Paper Specifications and Adding Paper Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • Bent, folded, or creased paper • Curled or twisted paper • Torn paper • Wrinkled paper • Damp paper •...

  • Page 45: Print Area

    Supported Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) Envelope CMC044 1.
  • Page 46 2. Paper Specifications and Adding Paper • For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each.

  • Page 47: Printing Documents

    3. Printing Documents This chapter describes how to configure settings on the printer driver and print documents. What You Can Do with the Printer Function Duplex printing You can print on both sides of a sheet of paper. For details, see the printer driver Help. DSG261 Combined printing You can combine multiple pages and print them on a single sheet of paper.

  • Page 48: Displaying The Printing Preferences Dialog Box

    3. Printing Documents Displaying the Printing Preferences Dialog Box To change the default settings of the printer driver, configure settings in the [Printing Preferences] dialog box. To change the default settings of all applications, open the [Printing Preferences] dialog box from the OS.
  • Page 49 Displaying the Printing Preferences Dialog Box In the [Select Printer] list, select the printer you want to use. Click [Preferences]. • Procedures for opening the [Printing Preferences] dialog box vary depending on the application. For details, see the printer driver Help or the manuals provided with the application. Displaying the Printing Preferences Dialog Box in an Application When Using OS X The following procedure is explained using OS X 10.11 as an example.

  • Page 50: Basic Operation Of Printing

    3. Printing Documents Basic Operation of Printing The following procedure explains how to perform basic printing. The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using. For details of printing options, see the printer driver Help.

  • Page 51: If A Paper Mismatch Occurs

    Basic Operation of Printing If a Paper Mismatch Occurs The machine reports an error if: • The paper type does not match the print job's settings when [Input Tray:] is set to [Auto Tray Select]. • The paper size does not match the print job's settings when [Size Mismatch Detection] under [Tray Paper Settings] is enabled.
  • Page 52 3. Printing Documents Canceling a print job before printing has started • Windows Double-click the printer icon on the task tray of your computer. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel]. Click [Yes].

  • Page 53: Configuring The Machine Using Utilities

    4. Configuring the Machine Using Utilities This chapter describes how to configure the machine using utilities. Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor Use Web Image Monitor or Smart Organizing Monitor to change the configuration of the machine from a computer.

  • Page 54: Using Web Image Monitor

    4. Configuring the Machine Using Utilities Using Web Image Monitor • Some items might not appear, depending on the model type you are using. Available operations The following operations can be remotely performed using Web Image Monitor on a computer: •...

  • Page 55: Changing The Interface Language

    Using Web Image Monitor DSG162 1. Menu area If you select menu, its content will be shown on the main area. 2. Tab area Contains tabs for switching between information and settings you want to see or configure. 3. Help If you click this icon, help index page opens.

  • Page 56: Displaying Help

    4. Configuring the Machine Using Utilities Copy the [WIMHELP] folder on the CD-ROM to your computer's hard drive. The example procedures explain how to copy the [WIMHELP] folder to the C:\tmp\WIMHELP directory. Access Web Image Monitor, and then click [Help Source File Setting] on the [Administrator Tools] page.

  • Page 57: Home

    Using Web Image Monitor IPsec Settings Configure IPsec settings. Print List/Report Print a list/report related to the printer. Administrator Tools Configure administrator settings. Home [Status] tab Click the [Status] tab on the main page to display system information, paper tray status and toner levels.

  • Page 58: Network Settings

    4. Configuring the Machine Using Utilities • [Size mismatch detection] Select whether to set the machine to report an error if the paper size does not match the print job's settings. [Toner Management] tab • [Supply End Option] If [Continue Printing] is selected, refill toner will be available. [Interface] tab •...
  • Page 59 Using Web Image Monitor [Auto E-mail Notification] tab The settings on this tab are for sending a notification e-mail when the machine’s status changes. You can specify up to two recipients. • [Display Name] Enter a sender name for notification e-mail. •...
  • Page 60 4. Configuring the Machine Using Utilities • [Communication Mode] [Infrastructure] is selected by default. Therefore, connect the machine to a wireless router or access point. • [Authentication] Select an authentication method. • [WPA2-PSK] When this is selected, communication will be encrypted with CCMP (AES). Enter a value in [WPA Passphrase] that contains from 8 to 64 characters.

  • Page 61: Ipsec Settings

    Using Web Image Monitor Specify whether to enable [Google Cloud Print]. When Google Cloud Print is disabled, [Local Discovery] and [Timeout (seconds)] below cannot be configured. • [Registration Status] Displays the status of Google Cloud Print registration. • [Registration Account] Displays the Account (e-mail address) of Google Cloud Print registration.
  • Page 62 4. Configuring the Machine Using Utilities To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings •...
  • Page 63 Using Web Image Monitor • [Require Security] IPsec is applied to IP packets that are both sent and received. If you have selected [Require Security], you must configure [IPsec Settings] and [IKE Settings]. IPsec Settings • [Encapsulation Type] Specify the encapsulation type from the following: •...

  • Page 64: Print List/Report

    4. Configuring the Machine Using Utilities • [Life Time] Specify the life time of the IPsec SA (Security Association) as a time period or data volume. The SA will expire when the time period you specify elapses or the volume of data you specify reaches the volume carried.

  • Page 65: Administrator Tools

    Using Web Image Monitor • [PCL Font List] Prints a list of printer-resident fonts. • [Maintenance Page] Prints the maintenance page. Administrator Tools Administrator • [New Password] Enter the new administrator password. Can contain up to 16 characters. • [Confirm New Password] Enter the same password again, to confirm.
  • Page 66 4. Configuring the Machine Using Utilities Select the option button for the type of data you wish to back up. Enter the administrator password if required. Click [OK]. Click [Save] in the confirmation dialog box. Navigate to the location to save the backup file. Specify a name for the file, and click [Save].

  • Page 67: Using Smart Organizing Monitor

    Using Smart Organizing Monitor Using Smart Organizing Monitor The state and status information of the machine can be checked using Smart Organizing Monitor. Displaying the Smart Organizing Monitor Dialog On the [Start] menu, click [All Programs]. Click [SP 320 Series Software Utilities]. Click [Smart Organizing Monitor].

  • Page 68: Configuring The Machine Settings

    4. Configuring the Machine Using Utilities 2. Tab area • Status tab • Printer Name • Print Cartridge Displays the following messages to indicate remaining toner levels: Remaining Level 1 to 5, "Almost Empty" and "Empty". • Input Tray You can check the following information about the input trays. [Input Tray], [Status], [Paper Size], [Paper Type] Displays the type of the paper loaded into each input tray.
  • Page 69 Using Smart Organizing Monitor If the machine you are using is not selected, click [Connect Printer], and then do one of the following: • Select the machine's model. • Enter the IP address of the machine manually. • Click [Search Network Printer] to search the machine via the network. Click [OK].

  • Page 70: Printing The Configuration Page

    4. Configuring the Machine Using Utilities • The following operations are possible on these tabs: • Checking the printer name, active protocol, and other printer information • Making interface settings, including the timeout setting and protocol settings • Checking or making TCP/IP settings •...

  • Page 71: Maintaining The Machine

    5. Maintaining the Machine This chapter describes how to replace supplies and how to clean the machine. Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
  • Page 72 5. Maintaining the Machine CMC014 • If toner runs out, you cannot print until the print cartridge is replaced. Toner/Paper End indicator • Replace the print cartridge when the Toner/Paper End indicator lights up. • Prepare a new print cartridge when the Toner/Paper End indicator flashes. If paper is loaded in the bypass tray, remove the paper and close the bypass tray.
  • Page 73 Replacing the Print Cartridge • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. Take the new print cartridge out of the box, and then take it out of the plastic bag. CMC081 Place the print cartridge on a flat surface, and then remove the protection sheet. CMC019 Hold the print cartridge and shake it from side to side five or six times.
  • Page 74 5. Maintaining the Machine Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. DSG219 Carefully push up the front cover until it closes. Be careful not to trap your fingers. After closing the front cover, wait until the print cartridge is ready to use.

  • Page 75: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

  • Page 76: Cleaning The Friction Pad And Paper Feed Roller

    5. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller Turn off the power. Unplug the power cord from the wall outlet. Remove all the cables from the machine. Pull out tray 1 carefully with both hands. DSG206 Place the tray on a flat surface.
  • Page 77 Cleaning the Friction Pad and Paper Feed Roller Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. DSG220 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks into place.

  • Page 78: Moving And Transporting The Machine

    5. Maintaining the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. •...

  • Page 79: Disposal

    Moving and Transporting the Machine • Toner might spill inside the machine if the machine is not kept level during transit. • For more information about moving the machine, contact your sales or service representative. Disposal Ask your sales or service representative for information about correct disposal of this machine. Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquire about other topics not included in this manual.
  • Page 80 5. Maintaining the Machine...

  • Page 81: Troubleshooting

    6. Troubleshooting This chapter provides solutions for error messages and other problems. Error and Status Indicate on the Control Panel The LED on the operation panel indicates the machine status, including any errors. Power Alert Toner/ Status Solution Paper The power is on. The status is normal.
  • Page 82 6. Troubleshooting Power Alert Toner/ Status Solution Paper • The size of paper to print • Use Web Image Monitor on and the size of the or Smart Organizing paper loaded in the tray Monitor to check the do not match. paper size settings, and then change either the •...

  • Page 83: Error And Status Messages Appear On Smart Organizing Monitor

    Error and Status Messages Appear on Smart Organizing Monitor Error and Status Messages Appear on Smart Organizing Monitor Message Causes Solutions No Response from • The power cable of the • Check the printer power cord. I/O Device machine is not plugged in. •...
  • Page 84 6. Troubleshooting Message Causes Solutions Paper Type The paper type specified on the For details about changing the paper type Mismatch machine and the type specified setting of the machine, see page 19 in the printer driver do not "Paper Specifications and Adding Paper". Paper of the selected match.

  • Page 85: Clearing Misfeeds

    Clearing Misfeeds Clearing Misfeeds • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge.
  • Page 86 6. Troubleshooting Push the side button to open the front cover, and then carefully lower it. DSG217 Hold the center of the print cartridge and carefully raise it slightly and then pull it out horizontally. DSG218 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. •...

  • Page 87: Removing Jammed Paper From The Bypass Tray

    Clearing Misfeeds Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. DSG219 Using both hands, carefully push up the front cover until it closes. •...
  • Page 88 6. Troubleshooting Push the side button to open the front cover, and then carefully lower it. DSG217 Hold the center of the print cartridge and carefully raise it slightly and then pull it out horizontally. DSG218 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. •...

  • Page 89: Removing Jammed Paper From The Standard Tray Or Duplex Unit

    Clearing Misfeeds Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. DSG219 Using both hands, carefully push up the front cover until it closes. •...
  • Page 90 6. Troubleshooting Hold down the B lever. DSG227 Remove the jammed paper carefully. DSG228 Close the rear cover. DSG231...
  • Page 91 Clearing Misfeeds Pull tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. DSG223 Pull tray 1 out completely with both hands. DSG233 Place the tray on a flat surface. Push the lever. Pushing the lever lowers the duplex transport unit.
  • Page 92 6. Troubleshooting If there is jammed paper, carefully remove it. DSG235 With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops. DSG221 If paper is loaded in the bypass tray, remove the paper and close the bypass tray. Push the side button to open the front cover, and then carefully lower it.
  • Page 93 Clearing Misfeeds Hold the center of the print cartridge and carefully raise it slightly and then pull it out horizontally. DSG218 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. Lifting the guide plate, remove the jammed paper carefully.
  • Page 94 6. Troubleshooting • When closing the covers, push the covers firmly. After closing the covers, check that the error is cleared.

  • Page 95: When You Cannot Print Test Page

    When You Cannot Print Test Page When You Cannot Print Test Page Possible cause Solution The power cord, a USB cable, or a Make sure that the power cord, USB cable, and network network cable is not connected cable are connected correctly. Also confirm that they are not correctly.

  • Page 96: Paper Feed Problems

    6. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 34 "Supported Paper".
  • Page 97 Paper Feed Problems Problem Solution Multiple sheets of paper are fed at • Fan the paper well before loading. Also make sure that one time. the edges are even by tapping the stack on a flat surface such as a desk. •...

  • Page 98: Print Quality Problems

    6. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
  • Page 99 Print Quality Problems Problem Solution Images smudge when rubbed. On the printer driver's [Paper] tab, select a proper paper type (Toner is not fixed.) in the [Paper Type:] list. When printing graphics, the output To print accurately, specify the printer driver setting to print and the screen are different.

  • Page 100: Printer Problems

    6. Troubleshooting Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters.
  • Page 101 Printer Problems Problem Solution It takes too long to complete the print • Photographs and other data intensive pages take a long job. time to be processed so simply wait when printing such data. • Changing the settings with printer driver may help to speed up printing.

  • Page 102: When You Cannot Print Clearly

    6. Troubleshooting When You Cannot Print Clearly Problem Solution The whole printout is blurred. • The paper being used may be damp. Use paper that has been stored properly. See page 34 "Supported Paper". • If you enable [Toner Saving] under [System Settings], printing is generally less dense.

  • Page 103: When Paper Is Not Fed Or Ejected Properly

    Printer Problems Problem Solution Fine dot patterns do not print. Change the [Dithering] setting in the printer driver's dialog box. See the printer driver Help. If rubbed with your finger, the print The setting of the paper may not be correct. For example, smears.

  • Page 104: Common Problems

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.

  • Page 105: Configuring Network Settings Using Os

    Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp310/support/gateway/). Double-click the CD-ROM drive icon. Double-click the [Mac OS X] folder.

  • Page 106: Using An Ethernet Cable

    Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp310/support/gateway/). Double-click the CD-ROM drive icon. Double-click the [Mac OS X] folder.
  • Page 107 Connecting the Machine to a Wired Network On the [Network 1] tab, select [On] for [DHCP] to automatically obtain the IP address or [Off] to specify the IP address manually. If you have selected [On], proceed to Step 25. Enter the machine's IPv4 address in [IP Address]. Enter the subnet mask in [Subnet Mask].

  • Page 108: Connecting The Machine To A Wireless Network

    Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp310/support/gateway/). Double-click the CD-ROM drive icon. Double-click the [Mac OS X] folder.

  • Page 109: Using The Wps Button

    Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp310/support/gateway/). Double-click the CD-ROM drive icon. Double-click the [Mac OS X] folder.

  • Page 110: Using A Pin Code

    7. Configuring Network Settings Using OS X Click [OK]. Wait until the machine restarts. Click [User Tools] tab. Click [Printer Configuration]. Enter the access code, and then click [OK]. The default access code is "Admin". On the [Wireless] tab, select [Setup with WPS] for [Configuration Method]. Click [Connect].

  • Page 111: Manual Setup

    Connecting the Machine to a Wireless Network Enter the access code, and then click [OK]. The default access code is "Admin". On the [Wireless] tab, select [Setup with WPS] for [Configuration Method]. Select [Wi-Fi Protected Setup with PIN Code] for [One-Touch Connection Setting (WPS)]. Click [Get PIN Code] and check the PIN code.
  • Page 112 7. Configuring Network Settings Using OS X Enter the access code, and then click [OK]. The default access code is "Admin". On the [Wireless] tab, select [Manual Setup] for [Configuration Method]. Select the authentication method in [Authentication]. Configurations differ according to the authentication method.

  • Page 113: Appendix

    8. Appendix This chapter describes the machine specifications and consumables. Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver.

  • Page 114: Security Association

    8. Appendix • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically. AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers.

  • Page 115: Encryption Key Exchange Settings Configuration Flow

    Transmission Using IPsec Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine 1. Set the same IPsec settings as the machine on 1. Set the IPsec settings on Web Image Monitor. 2.

  • Page 116: Specifying Ipsec Settings On The Computer

    8. Appendix • An administrator password can be specified in the [Administrator] tab. Specifying IPsec Settings on the Computer Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 7 in an IPv4 environment as an example.
  • Page 117 Transmission Using IPsec In [Description:], enter a name or a detailed explanation of the IP filter, and then click [Next]. You may click [Next] and proceed to the next step without entering any information in this field. Select "My IP Address" in "Source address", and then click [Next]. Select "A specific IP Address or Subnet"...
  • Page 118 8. Appendix In the Session key settings, select "Generate a new key every", and enter the same validity period (in [Seconds] or [Kbytes]) as that specified for [Life Time] on the machine. Click [OK], and then click [Next]. Click [Finish]. If you are using IPv6, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception.

  • Page 119: Notes About The Toner

    Notes About the Toner Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. •...

  • Page 120: Specifications Of The Machine

    8. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Item Description Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time (23 °C, 71.6 °F) 24 seconds Paper sizes For details, see page 34 "Supported Paper".
  • Page 121 • Maximum 752 W • Ready 67.2 W • During printing 489 W Noise emission (SP 320DN) • Sound power level Stand-by: 27.0 dB (A) During printing: 65.1 dB (A) • Sound pressure level Stand-by: 17.9 dB (A) During printing: 53.4 dB (A) Noise emission (SP 377DNwX) •...

  • Page 122: Printer Function Specifications

    • Sound pressure level is measured from the position of the bystander. Printer Function Specifications Item Description Printing speed • SP 320DN 26 pages per minute (A4) • SP 377DNwX 28 pages per minute (A4) Resolution 600 × 600 dpi (maximum: 1200 × 1200 dpi)

  • Page 123: Consumables

    Print Cartridge • For information about consumables, see our website (http://www.ricoh.com/printers/sp310/ support/gateway/). • If print cartridges are not changed when necessary, printing will become impossible. For easy replacement, we recommend you purchase and store extra print cartridges.

  • Page 124: Information For This Machine

    8. Appendix Information for This Machine User Information on Electrical & Electronic Equipment (mainly Europe and Asia) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.

  • Page 125: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    Information for This Machine For Turkey only Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators.

  • Page 126: Notice To Wireless Lan Interface Users (Mainly Europe)

    Declaration of Conformity Notice to Users in EEA Countries This product complies with the essential requirements and provisions of Directive 2014/53/EU. The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.com/products/ ce_doc/ and selecting the product applicable. Operating frequency band: 2400 - 2483.5 MHz maximum radio-frequency power: less than 20.0 dBm...

  • Page 127: Notes To Users In The State Of California (Notes To Users In Usa)

    Information for This Machine Model Number: SP 377DNwX Notes to users in the state of California (Notes to Users in USA) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate Notes to users in the United States of America Part 15 of the FCC Rules Note: This equipment has been tested and found to comply with the limits for a Class B digital device,...

  • Page 128: Notes To Canadian Users Of Wireless Devices

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Model Number: SP 320DN/SP 377DNwX Notes to Canadian Users of Wireless Devices This device complies with Industry Canada’s licence-exempt RSSs.

  • Page 129: Energy Star Program

    Information for This Machine ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® The ENERGY STAR Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions.
  • Page 130 8. Appendix Specifications Energy Saver mode 1 Power Consumption 45.9 W 42.8 W Recovery Time 8.2 seconds 9.1 seconds Energy Saver mode 2 Power Consumption 0.93 W 0.87 W Default Interval 30 seconds Recovery Time 10 seconds 12 seconds Duplex Function Standard *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine.

  • Page 131: Copyright Information About Installed Applications

    Copyright Information about Installed Applications Copyright Information about Installed Applications Apache License Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.
  • Page 132 8. Appendix form of electronic, verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."...

  • Page 133: Dnsmasq

    Copyright Information about Installed Applications You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use, reproduction, or distribution of Your modifications, or for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License.

  • Page 134: Gpl Version 2

    8. Appendix the Free Software Foundation; version 2 dated June, 1991. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
  • Page 135 Copyright Information about Installed Applications distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have.
  • Page 136 8. Appendix Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program).
  • Page 137 Copyright Information about Installed Applications does not normally print such an announcement, your work based on the Program is not required to print an announcement.) These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
  • Page 138 8. Appendix allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it.
  • Page 139 Copyright Information about Installed Applications 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein.
  • Page 140 8. Appendix This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among...
  • Page 141 Copyright Information about Installed Applications MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

  • Page 142: Iperf

    8. Appendix with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA. Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice like this when it starts in an interactive mode: Gnomovision version 69, Copyright (C) year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY;...
  • Page 143 Copyright Information about Installed Applications Ajay Tirumala Jim Ferguson Jon Dugan Feng Qin Kevin Gibbs John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.edu Permission is hereby granted, free of charge, to any person obtaining a copy of this software (Iperf) and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the...

  • Page 144: Libharu

    8. Appendix Thanks to Mark Gates (NLANR), Alex Warshavsky (NLANR) and Justin Pietsch (University of Washington) who were responsible for the 1.1.x releases of Iperf. For this release, we would like to thank Bill Cerveny (Internet2), Micheal Lambert (PSC), Dale Finkelson (UNL) and Matthew Zekauskas (Internet2) for help in getting access to IPv6 networks / machines.
  • Page 145 Copyright Information about Installed Applications * notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in * the documentation and/or other materials provided with the * distribution.

  • Page 146: Mdnsresponser

    8. Appendix mDNSResponser * Copyright (c) 2002-2006 Apple Computer, Inc. All rights reserved. * Licensed under the Apache License, Version 2.0 (the "License"); * you may not use this file except in compliance with the License. * You may obtain a copy of the License at * http://www.apache.org/licenses/LICENSE-2.0 * Unless required by applicable law or agreed to in writing, software * distributed under the License is distributed on an "AS IS"...

  • Page 147: Opencv

    Copyright Information about Installed Applications * understand why variable y is not of type "char*" just proves the point that poor code * layout leads people to unfortunate misunderstandings about how the C language really works.) OpenCV By downloading, copying, installing or using the software you agree to this license. If you do not agree to this license, do not download, install, copy or use the software.

  • Page 148: Open Ssl

    8. Appendix Open SSL LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses.
  • Page 149 Copyright Information about Installed Applications * prior written permission. For written permission, please contact * openssl-core@openssl.org. * 5. Products derived from this software may not be called "OpenSSL" * nor may "OpenSSL" appear in their names without prior written * permission of the OpenSSL Project. * 6.
  • Page 150 8. Appendix /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. * This package is an SSL implementation written * by Eric Young (eay@cryptsoft.com). * The implementation was written so as to conform with Netscapes SSL. * This library is free for commercial and non-commercial use as long as * the following conditions are aheared to.

  • Page 151: Wpa Supplicant

    Copyright Information about Installed Applications * The word 'cryptographic' can be left out if the rouines from the library * being used are not cryptographic related :-). * 4. If you include any Windows specific code (or a derivative thereof) from * the apps directory (application code) you must include an acknowledgement: * "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"...
  • Page 152 8. Appendix License ------- This software may be distributed, used, and modified under the terms of BSD license: Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 153: Trademarks

    Trademarks Trademarks Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. OS X, TrueType, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. ® Firefox is a registered trademark of the Mozilla Foundation.
  • Page 154 8. Appendix ® ® Microsoft Windows 8.1 Pro ® ® Microsoft Windows 8.1 Enterprise • The product names of Windows 10 are as follows: ® ® Microsoft Windows 10 Home Premium ® ® Microsoft Windows 10 Pro ® ® Microsoft Windows 10 Enterprise ®...
  • Page 155 Trademarks ® ® Microsoft Windows Server 2012 Foundation ® ® Microsoft Windows Server 2012 Essentials ® ® Microsoft Windows Server 2012 Standard ® ® Microsoft Windows Server 2012 Datacenter • The product names of Windows Server 2012 R2 are as follows: ®...
  • Page 156 8. Appendix...
  • Page 157 INDEX Moving..............Authentication............Non-recommended paper........Notes..............Configuration page..........Configuring Network Settings Using OS X Ethernet................Operation tools............. Installing Smart Organizing Monitor......Installing the driver............USB.................. Paper jam..........83, 85, 87 Wireless LAN..............Paper mismatch............. Configuring the machine Paper Storage............Printing the configuration page........Paper types............
  • Page 158 Status indicate............Status messages............. Supported paper........... System information..........Trademarks............Tray 1..............Tray paper settings..........Troubleshooting Clearing misfeeds.............. Error and status indicate on the control panel....Error and status messages appear on Smart Organizing Monitor................93, 94, 96, 98, 102 Other problems....... Web Image Monitor..........
  • Page 159 © 2016...
  • Page 160 M287-8603...

This manual is also suitable for:

Sp 377dnwx

Table of Contents