Chapter 10
Troubleshooting
Diagnosing Problems
Initialization Sequence
This chapter explains how you can troubleshoot a specific problem, such as
abnormal LED activity or no system power, when you power up the router.
Topic
Your initial response to a system problem should be to:
1. Check power connections.
2. Observe the system's LEDs carefully.
3. Check cable connections on the system modules.
If a problem is beyond the scope of this chapter, refer to Appendix C, Customer
Support for further instructions.
Running the show version and show hardware commands is often a good
NOTE:
first step when trying to troubleshoot a problem.
Each E-series line module is initialized independently. As a result, the CLI on the
SRP module may become available before the line modules have completed
initialization. Commands relating to a line module may fail if the module has not
completed initialization. The show version command can be used to display line
module status. Do not enter commands for a line module until its state is "online."
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Diagnosing Problems
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