Reason Code Names - Avaya DEFINITY SERIES Manual

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F"’pm˜ p=F˜"hF’

Reason Code Names

’F˜›^F˜F"’pm˜ p=F˜"hF’˜Oph˜›p˜"’’aVm˜m"hF’˜›p˜F"’pm˜ p=F’˜ p¤˜4"m˜
"’’aVm˜"˜=aOOFFm›˜m"hF˜›p˜F"4^˜F"’pm˜ p=F˜Op˜ ¤¨˜ pc˜"m=˜Op˜pVp¤›
Administration Commands
’F˜›^F˜Opddp§amV˜"=hama’›"›apm˜4phh"m=’˜›p˜"44F’’˜›^F˜F"’pm˜ p=F˜"hF’˜
Oph
Action Object
=a’zd"© F"’pm_4p=F_m"hF’
4^"mVF F"’pm_4p=F_m"hF’
Form Instructions
"cF˜"’’aVmhFm›’˜"’˜F„¤aF=˜Op˜›^F˜Opddp§amV˜OaFd=’˜pm˜›^F˜Oph
Aux Work ˜I˜ p˜F"4^˜F"’pm˜ p=F˜Fm›F˜›^F˜m"hF˜›p˜*F˜"’’p4a"›F=˜§a›^˜
I
›^a’˜F"’pm˜ p=F˜§^Fm˜›^F˜"VFm›˜¤’F’˜›^a’˜F"’pm˜ p=F˜›p˜Fm›F˜ ¤¨˜
pc˜hp=F˜"hF’˜4"m˜*F˜¤z˜›p˜›Fm˜4^""4›F’˜dpmV˜ FO"¤d›˜a’˜*d"mc
Logout ˜I˜ p˜F"4^˜F"’pm˜ p=F˜Fm›F˜›^F˜m"hF˜›p˜*F˜"’’p4a"›F=˜§a›^˜
I
›^a’˜F"’pm˜ p=F˜§^Fm˜›^F˜"VFm›˜¤’F’˜›^a’˜F"’pm˜ p=F˜›p˜dpV˜p¤›˜
"hF’˜4"m˜*F˜¤z˜›p˜›Fm˜4^""4›F’˜dpmV˜ FO"¤d›˜a’˜*d"mc
Affect Agent Occupancy ˜I˜ p˜F"4^˜F"’pm˜ p=F˜Fm›F˜ y ˜|©F’}˜p˜
I
n ˜|mp}˜ m›F˜ y ˜›p˜am4d¤=F˜›^F˜›p›"d˜ ˜›ahF˜am˜›^F˜"VFm›˜§pc˜›ahF˜"m=˜
›p›"d˜’"hzdF’˜§^adF˜am˜ ˜§pc˜hp=F˜am˜›^F˜‰’›"OOF=˜"m©˜’caddŠ˜
hF"’¤FhFm›˜^F˜=FO"¤d›˜a’˜ n 
Reason Code 1: __________
Reason Code 2: __________
Reason Code 3: __________
Reason Code 4: __________
Reason Code 5: __________
Reason Code 6: __________
Reason Code 7: __________
Reason Code 8: __________
Reason Code 9: __________
Default Reason Code: __________
Screen 2-11. Reason Code Names form (Page 1 of 1)
QQQ_¢_Q¬
REASON CODE NAMES
Aux Work Logout
__________
__________
__________
__________
__________
__________
__________
__________
__________
__________
Affect Agent Occupancy
_
_
_
_
_
_
_
_
_
_
’’¤F˜s˜ ¤mF˜snnn
2-21