Avaya DEFINITY SERIES Manual page 253

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 ˜F"›hFm›˜Op˜ "dd˜ d"’’aOa4"›apm
SIT Ineffective Other ˜
I
‰ p¤˜"F˜mp›˜F„¤aF=˜›p˜=a"d˜"˜‰sŠ˜§^Fm˜4"ddamV˜›^a’˜m¤h*FŠ˜ "da=˜Fm›aF’˜
"F˜‰"m’§FF=Š˜"m=˜‰=pzzF=Š˜ FO"¤d›˜a’˜‰=pzzF=Š
SIT Intercept ˜
I
^"’˜*FFm˜4^"mVF=˜›p˜
"F˜‰"m’§FF=Š˜"m=˜‰=pzzF=Š˜ FO"¤d›˜a’˜‰"m’§FF=Š
SIT No Circuit ˜
I
"F˜*¤’©:˜zdF"’F˜›©˜›p˜4"dd˜"V"am˜d"›FŠ˜ "da=˜Fm›aF’˜"F˜‰"m’§FF=Š˜"m=˜
‰=pzzF=Š˜ FO"¤d›˜a’˜‰=pzzF=Š
SIT Reorder ˜
I
mp›˜Vp˜›^p¤V^:˜zdF"’F˜^"mV˜¤z˜"m=˜=a"d˜"V"amŠ˜ "da=˜Fm›aF’˜"F˜
‰"m’§FF=Š˜"m=˜‰=pzzF=Š˜ FO"¤d›˜a’˜‰=pzzF=Š
SIT Vacant Code ˜
I
4"dd˜4"mmp›˜*F˜4phzdF›F=˜"’˜=a"dF=:˜zdF"’F˜4^F4c˜›^F˜m¤h*F˜"m=˜=a"d˜
"V"amŠ˜ "da=˜Fm›aF’˜"F˜‰"m’§FF=Š˜"m=˜‰=pzzF=Š˜ FO"¤d›˜a’˜‰=pzzF=Š
SIT Unknown ˜
I
Fm4p¤m›FF=˜ "da=˜Fm›aF’˜"F˜‰"m’§FF=Š˜"m=˜‰=pzzF=Š˜ FO"¤d›˜a’˜
‰=pzzF=Š
AMD (Answering Machine Detected) ˜
I
 ˜Op˜"˜’§a›4^_4d"’’aOaF=˜4"dd˜ O˜ m’§FamV˜"4^amF˜a’˜=F›F4›F=:˜pmF˜pO˜
›§p˜›F"›hFm›’˜a’˜’zF4aOaF=˜ "da=˜Fm›aF’˜"F˜ dropped ˜"m=˜ answered ˜
FO"¤d›˜a’˜ dropped 
 ˜F"›hFm›˜^"’˜›§p˜’Fz""›Fd©˜"=hama’›"*dF˜’¤*OaFd=’˜"dc˜ ¤"›apm˜
a’˜Op˜O¤dd˜’F4pm=’˜"m=˜"¤’F˜ ¤"›apm˜a’˜Op˜O"4›apm’˜pO˜"˜’F4pm=:˜
’Fz""›F=˜*©˜"˜=a’zd"©_pmd©˜=F4ah"d˜zpam›˜"dc˜ ¤"›apm˜=FO"¤d›’˜›p˜
¢¬ ’F4pm=’˜"m=˜"ddp§’˜"˜"mVF˜Oph˜¬s˜’F4pm=’˜›p˜Q¬˜’F4pm=’˜am˜
am4FhFm›’˜pO˜¬s˜’F4pm=’˜"¤’F˜=¤"›apm˜=FO"¤d›’˜›p˜¬Q˜’F4pm=’˜"m=˜
"ddp§’˜"˜"mVF˜Oph˜¬s˜’F4pm=’˜›p˜¢¬˜’F4pm=’˜am˜am4FhFm›’˜pO˜
¬s ’F4pm=’
SIT Ineffective Other:
SIT Intercept:
SIT No Circuit:
SIT Vacant Code:
AMD Treatment:
Pause Duration (seconds): 0.5
Talk Duration (seconds): 2.0
Screen 2-12. SIT Treatment For Call Classification Form
QQQ_¢_Q¬
˜"hzdF˜"mmp¤m4FhFm›˜Opddp§amV˜›^a’˜ ˜
—
˜"hzdF˜"mmp¤m4FhFm›˜Opddp§amV˜›^a’˜ ˜
—
_
˜"hzdF˜"mmp¤m4FhFm›˜Opddp§amV˜›^a’˜ ˜
—
˜"hzdF˜"mmp¤m4FhFm›˜Opddp§amV˜›^a’˜ ˜
—
˜"hzdF˜"mmp¤m4FhFm›˜Opddp§amV˜›^a’˜ ˜
—
˜ ˜’a›¤"›apm˜p˜4pm=a›apm˜›^"›˜a’˜¤mcmp§m˜›p˜›^F˜mF›§pc˜a’˜
—
SIT TREATMENT FOR CALL CLASSIFICATION
dropped
answered
dropped
SIT Reorder: dropped
dropped
SIT Unknown: dropped
dropped
:˜zdF"’F˜h"cF˜"˜mp›F˜pO˜a›Š˜ "da=˜Fm›aF’˜
˜ m˜  ˜"=b¤m4›˜4"m˜F„¤F’›˜
—
’’¤F˜s˜ ¤mF˜snnn
˜
—
˜‰ _ ˜
—
˜‰ dd˜4a4¤a›’˜
—
˜‰ p¤˜4"dd˜=a=˜
—
˜‰ p¤˜
—
2-23