Avaya DEFINITY SERIES Manual page 46

"dd˜ Fm›F
NOTE:
Fm›"d˜pOOa4F˜›¤mc˜|mpm_ }˜4"dd’˜F4Fa¦F˜amV*"4c˜Oph˜›^F˜ :˜’p˜›^F˜
 ˜4"mmp›˜Va¦F˜›^F’F˜4"ddF’˜"˜*¤’©˜’aVm"d˜^F˜’©’›Fh˜›aF’˜›p˜z¤›˜’¤4^˜
4"dd’˜am›p˜„¤F¤F˜¤m›ad˜’¤44F’’O¤d˜p˜¤m›ad˜›^F˜4"dd˜a’˜"*"m=pmF=˜
Priority queuing
apa›©˜„¤F¤amV˜"ddp§’˜zapa›©˜4"dd’˜›p˜*F˜„¤F¤F=˜"^F"=˜pO˜4"dd’˜§a›^˜mph"d˜
zapa›©˜ p¤˜4"m˜ahzdFhFm›˜zapa›©˜„¤F¤amV˜am˜›§p˜§"©’9
’’aVm˜apa›©˜¤F¤amV˜›p˜"˜4"ddamV˜z"›©Œ’˜ d"’’˜pO˜F’›a4›apm˜| }
I
’’aVm˜apa›©˜pm˜ m›"Odp§˜›p˜"m˜
I
§^Fm˜am›"Odp§F=˜am›p˜"mp›^F˜’zda›:˜›p˜*F˜„¤F¤F=˜"^F"=˜pO˜mpmzapa›©˜
4"dd’˜ p˜hpF˜amOph"›apm:˜’FF˜
Queue status indications
p¤˜4"m˜"’’aVm˜„¤F¤F˜’›"›¤’˜am=a4"›apm’˜pm˜"VFm›’Œ˜p˜’¤zF¦a’p’Œ˜›Fham"d’˜p˜
4pm’pdF’˜Op˜
Indications'' on page 1-116
Direct Agent Calling
NOTE:
aF4›˜ VFm›˜ "ddamV˜F„¤aF’˜ "dd a’p˜ =b¤m4›_§a›4^˜ zzda4"›apm˜ m›FO"4F˜
|  }˜p˜
| ’}˜h¤’›˜*F˜’F›˜›p˜"ddp§˜ aF4›˜ VFm›˜ a"damV˜FF˜
Selection'' on page 1-78
aF4›˜ VFm›˜ "ddamV˜|
"’˜"m˜ ˜4"dd˜ VFm›’˜4"m˜Fm›F˜ O›F˜ "dd˜ pc˜hp=F˜Op˜=aF4›˜"VFm›˜4"dd’˜"m=˜
˜"m=˜ ˜4pF4›d©˜hF"’¤F˜›^F’F˜4"dd’˜"’˜
O˜"m˜"VFm›˜a’˜"¦"ad"*dF˜›p˜"m’§F˜"m˜
›^F˜"VFm›˜ m˜"VFm›˜am˜ ¤›ph"›a4˜ m’§F˜hp=F˜^F"’˜"˜«az˜›pmF
m˜"VFm›˜§a›^˜"˜h¤d›aO¤m4›apm˜z^pmF˜p˜§^p˜a’˜pm_^ppc˜"m=˜mp›˜"¦"ad"*dF˜›p˜
"m’§F˜"m˜
a’˜pOO_^ppc˜"m=˜mp›˜"¦"ad"*dF˜^F"’˜›^F˜4"dd_§"a›amV˜›pmF:˜F¦Fm˜§^Fm˜ "dd˜ "a›amV˜
Fham"›apm˜a’˜mp›˜"’’aVmF=˜^F˜amV_zamV˜p˜4"dd˜§"a›amV˜›pmF˜a’˜Va¦Fm˜pmd©˜pm4F˜
zF˜4"dd˜§^Fm˜›^F˜=aF4›_"VFm›˜4"dd˜a’˜„¤F¤F=˜^F˜da›˜§pc˜hp=F˜*¤››pm˜d"hz˜Op˜
›^F˜’zda›˜pm˜›^F˜"VFm›Œ’˜z^pmF˜Od"’^F’:˜am=a4"›amV˜›^"›˜"˜=aF4›˜"VFm›˜4"dd˜a’˜
§"a›amV˜ d"’^amV˜’›"›’˜§^Fm˜›^F˜4"dd˜„¤F¤F’˜"m=˜’›pz’˜§^Fm˜"dd˜=aF4›˜"VFm›˜
4"dd’˜"F˜Fhp¦F=˜Oph˜›^F˜„¤F¤F˜|›^"›˜a’:˜›^F©˜"F˜"m’§FF=:˜"*"m=pmF=:˜p˜
’Fm›˜›p˜4p¦F"VF}
’’¤F˜s˜ ¤mF˜snnn˜
1-32
All manuals and user guides at all-guides.com
''Information Forwarding'' on page 1-94
˜4"dd’˜am˜„¤F¤F˜ p˜hpF˜amOph"›apm:˜’FF˜

˜ p›^˜paVam"›amV˜"m=˜4"ddF=˜z"›©˜ d"’’˜pO˜F’›a4›apm’˜
˜Op˜amOph"›apm˜pm˜ aF4›˜ VFm›˜ mmp¤m4FhFm›’
}˜4"¤’F’˜"˜4"dd˜›p˜"˜z"›a4¤d"˜
˜4"dd˜^F"’˜"˜amV_zamV˜ m˜"VFm›˜§a›^˜"˜’amVdF_damF˜z^pmF˜"m=˜§^p˜
˜’zda›˜^a’˜"ddp§’˜4"dd’˜Oph˜›^F˜’zda›:˜
''Queue Status
''Expert Agent
˜"VFm›˜›p˜*F˜›F"›F=˜
˜4"dd’
˜4"dd:˜›^F˜=aF4›˜"VFm›˜4"dd˜a’˜=Fda¦FF=˜›p˜

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