Avaya DEFINITY SERIES Manual page 143

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F=aF4›apm˜pm˜p˜ m’§F
p¤˜4"m˜"’’aVm˜ ˜›p˜›^F’F˜’zda›’˜›p˜=F›F4›˜O"ad¤F˜4pm=a›apm’˜am˜›^F˜
’"hF˜h"mmF˜"’˜mpm_  ˜  ˜"zzda4"›apm’˜ ˜=pF’˜mp›˜mp›aO©˜
  ˜pO˜ ˜§pc˜hp=F˜4^"mVF’˜  ˜   ˜4"mmp›˜
„¤F©˜›p˜=F›FhamF˜›^F˜’›"›F’˜pO˜a›’˜zp›’˜ p¤˜h¤’›˜F’›pF˜zp›’˜h"m¤"dd©˜
"O›F˜"˜O"ad¤F˜¦a"˜   ˜h"m"VFhFm›˜’4FFm’˜ phzdF›F˜O"ad¤F˜a’˜
"¤›ph"›a4"dd©˜F’›pF=˜§^Fm˜   ˜Fama›a"da«F’˜
=F’4a*F’˜  ˜F¦Fm›’˜›^"›˜›^F˜’§a›4^˜’Fm=’˜›^F˜"=b¤m4›˜Op˜¦"ap¤’˜
’›"VF’˜pO˜›^F˜ ˜4"dd˜ d’p˜am4d¤=F=˜"F˜›^F˜  ˜"’’p4a"›apm’˜
|"’’¤hamV˜›^"›˜›^F©˜"F˜"4›a¦F}˜Op˜§^a4^˜›^F˜F¦Fm›’˜"F˜zp¦a=F=˜ p˜›^F˜
’zda›˜›p˜^"¦F˜p›aOa4"›apm˜"’’p4a"›apm˜"4›a¦F:˜›^F˜’zda›˜h¤’›˜mp›˜*F˜
¦F4›p_4pm›pddF=˜p˜"=b¤m4›_4pm›pddF=
Table 1-35. RONA/ASAI Events
Stage of Call
s  ˜›ahFp¤›
¢ "dd˜F=aF4›F=˜›p˜
’zda›
 "dd˜F=aF4›F=˜›p˜
˜zp4F’’amV
T "dd˜=Fda¦FF=˜›p˜
"VFm›
Q "dd˜p¤›F=˜›p˜
’zda›Œ’˜4p¦F"VF˜
z"›^
– mOama›F˜OFF=*"4c˜
›p˜4"ddF
• pm›am¤F˜¦F4›p˜
zp4F’’amV
G "dd˜p¤›F=˜›p˜
=aF4›˜"VFm›Œ’˜
4p¦F"VF˜z"›^
QQQ_¢_Q¬
ASAI Event
pVp¤›˜|Op˜ }
"dd˜F=aF4›F=
"dd˜„¤F¤F=˜|pmd©˜aO˜›^F˜
4"dd˜„¤F¤F’}
"dd˜F=aF4›F=
"dd˜F=aF4›F=˜|pmd©˜aO˜4"dd˜
a’˜F=aF4›F=˜›p˜"˜ ˜
§a›^˜p›aOa4"›apm˜"4›a¦F}
"dd˜pOOFF=˜›p˜ ph"am
dF›amV
"dd˜F=aF4›F=˜Opddp§F=˜
*©˜F¨a’›amV˜pzF"›apm˜pO˜
 ˜ ¦Fm›’
"dd˜F=aF4›F=
"dd˜F=aF4›F=˜Opddp§F=˜
*©˜F¨a’›amV˜  ˜F¦Fm›’
"dd˜F=aF4›F=˜Opddp§F=˜
*©˜F¨a’›amV˜pzF"›apm˜pO˜
 ˜F¦Fm›’
Table 1-35
ASAI Associations
ph"am˜|"VFm›}˜4pm›pd
ph"am˜|’›"›apm}˜4pm›pd˜|Op˜"VFm›˜
F¨›˜4"dd˜a’˜dF"¦amV}
ph"am˜|’›"›apm}˜4pm›pd:˜|Op˜mF§˜
"VFm›˜%˜Op˜am›Fm"d˜paVam"›p}˜4"dd˜
4pm›pd:˜mp›aOa4"›apm
ph"am˜|’›"›apm}˜4pm›pd˜|Op˜"VFm›˜
F¨›˜›^"›˜4"dd˜a’˜dF"¦amV}
p›aOa4"›apm
p›aOa4"›apm˜| }
ph"am˜|’›"›apm}˜4pm›pd:˜|Op˜mF§˜
"VFm›˜%˜Op˜am›Fm"d˜paVam"›p}˜4"dd˜
4pm›pd:˜mp›aOa4"›apm
ph"am˜|’›"›apm}˜4pm›pd˜|Op˜"VFm›˜
F¨›˜›^"›˜4"dd˜a’˜dF"¦amV}
ph"am˜|’›"›apm}˜4pm›pd˜|Op˜"VFm›˜
F¨›˜›^"›˜4"dd˜a’˜dF"¦amV}
ph"am˜|’›"›apm}˜4pm›pd˜|Op˜"VFm›˜
F¨›˜›^"›˜4"dd˜a’˜dF"¦amV˜F=aF4›amV˜›p˜
}
ph"am˜|’›"›apm}˜4pm›pd˜|Op˜"VFm›˜
F¨›˜›^"›˜4"dd˜a’˜dF"¦amV}
’’¤F˜s˜ ¤mF˜snnn
˜
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