Ricoh TH-C1b Service Manual page 185

SERVICE CALL
No.
Definition
901 B Mechanical total counter error 1
Mechanical counter 1 is not initialized,
or not detected.
902 B Mechanical total counter error 2
Mechanical counter 2 is not initialized,
or not detected.
925 D Net file error
The management file for net files is
corrupted; net files are not normally
read.
Netfiles: Jobs to be printed from the
document server using a PC and the
DeskTopBinder software
990 B Software performance error
The software attempted to perform an
unexpected operation.
NOTE: When this error occurs, the
991 C Software continuity error
The software attempted to perform an
unexpected operation. However,
unlike SC990, the process can keep
on running.
995 D Model matching error
The CPM registered in the controller
does not match the DIP switch
settings on the engine board.
Symptom
file name, address, and data
will be stored in NVRAM. This
information can be checked
by using SP7-403. See the
data and the situation in
which this SC occurs. Then
report the data and conditions
to your technical control
center.
Possible Cause
• Defective connection
• Defective counter
• Defective connection
• Defective counter
• Defective hard disk
• Data corruption
• Defective software
1. When SC860 to 865 occurs with this
SC at the same time:
• The main cause is in SC860 to
865. Refer to those possible
causes.
2. When only SC925 occurs:
• Turn the main power off and on.
• Initialize the net file partition of the
HDD (with SP5-832-11) after you
ask the customer for permission.
This also erases the transmitted
and received fax documents.
• If the above actions do not solve
the problem, try to initialize all
partitions of the HDD with SP5-
832-1 after you ask the customer
for permission.
• Replace the HDD.
• Software defective
• Internal parameter incorrect
• Insufficient working memory
Turn the main power off and on.
• Logged only; the machine can continue
to operate
• The controller and the engine board are
not for the same model
4-18
10 February 2005