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10 February 2005
No.
Definition
862
D
Bad sector count at the maximum
The hard disk has 100 bad sectors in
the image storage area. → More data
is read from the hard disk. → SC863
occurs. → The number of bad sectors
exceeds the maximum value.
NOTE: To format the hard disk, use
SP5-832-1. Bad sectors may
affect quality or reduce
productivity. The hard disk
should be replaced when it
contains bad sectors.
863
B
Startup without HD data lead
Data stored on the hard disk is not
read correctly.
864
B
HD data CRC error
• During operation of the HD, the HD
responded with a CRC error.
865
B
HD access error
The hard disk returned an error.
870
D
Address book data error
The address book in the hard disk is
accessed. → An error is detected in
the address book data; address book
data is not read; or data is not written
into the address book.
NOTE: To recover from the error, do
any of the following
countermeasures:
• Format the address book by using
SP5-846-050 (all data in the
address book–including the user
codes and counters–is initialized).
• Initialize the user data by using
SP5-832-006 (the user codes and
counters are recovered when the
main switch is turned on if those
data are stored in Smart Device
Monitor for Admin).
Replace the hard disk (the user codes
and counters are recovered when the
main switch is turned on if those data
are stored in Smart Device Monitor
for Admin).
880
File Format Converter (MLB) error
A request to get access to the MLB
was not answered within the specified
time.
900
B
Electronic total counter error
The value of the total counter is out of
the normal range.
Symptom
4-17
Possible Cause
• Data corruption
• Defective hard disk
• Bad sector detected during operation of
the HD
• Data transfer from the HD was
abnormal.
• Error detected other than a bad sector
error (SC863) or a CRC error (SC864)
• Data corruption
• Defective hard disk
• Defective controller software
• MLB defective
• Defective NVRAM
SERVICE CALL
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