Table of Contents
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Table 5-2 lists the printer conditions and the actions you should take to correct
them.
Table 5-2. Printer condition resolution
Condition
Frequent misfeeds
By-pass tray problems
Print Overrun
Memory Overflow
Action
Verify that the size and weight of the paper you are using meets the paper
specifications for the machine.
Check if the paper is folded, wrinkled, damp, or curled.
Check for the paper in the paper tray correctly.
Check for any pieces of misfed paper or other foreign objects.
Verify that the page size setting is correct for the paper contained in the
feeder tray.
Clean or replace the feed roller.
The "Load <paper size> By-pass Tray" message displays when a print job
specifying the By-pass Tray feed is ready to print and the By-pass Tray door is
closed. This message repeats when the By-pass Tray runs out of paper.
Reduce resolution and send the print job again.
Turn off Jam Recovery in the Control Panel.
Add memory.
Reduce resolution setting and the number of the graphics in the page.
Reduce resolution and send the print job again.
Turn off Jam Recovery in the Control Panel.
Add memory.
Reduce resolution setting and the number of the graphics in the page.
TROUBLESHOOTING
5-17
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Table of Contents
Troubleshooting
