Page 1 User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine I Want to Save Paper............................9 I Want to Convert Documents to Electronic Formats Easily................10 I Want to Register Destinations........................11 I Want to Operate the Machine More Effectively..................12 You Can Customize the [Home] Screen as You Like..................13...
Page 4 Turning On/Off the Power..........................49 Turning On the Main Power........................49 Turning Off the Main Power........................49 When the Authentication Screen is Displayed....................51 User Code Authentication Using the Control Panel..................51 Logging In Using the Control Panel......................51 Logging Out Using the Control Panel......................52 Placing Originals..............................53 Placing Originals on the Exposure Glass (mainly Europe)..........53 Placing Originals on the Exposure Glass...
Page 5 Canceling a Transmission Before the Original Is Scanned..............82 Canceling a Transmission While the Original Is Being Scanned.............82 Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)...83 Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)....83 Sending at a Specific Time (Send Later)......................85 Storing a Document............................86 Sending Stored Documents.........................87...
Page 6 Basic Procedure for Storing Scan Files......................113 Checking a Stored File Selected from the List..................114 Specifying the File Type..........................115 Specifying Send Settings..........................116 7. Document Server Storing Data..............................117 Printing Stored Documents..........................119 8. Web Image Monitor Displaying Top Page.............................121 Viewing Received Fax Documents Using Web Image Monitor..............123 9.
Page 7 11. Appendix Trademarks..............................207 INDEX ................................209...
Page 8: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 9: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CMR641 The following information is region-specific.
Page 10: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder...
Page 11: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. I Want to Save Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax...
Page 12: I Want To Convert Documents To Electronic Formats Easily
1. What You Can Do with This Machine I Want to Convert Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan...
Page 13: I Want To Register Destinations
I Want to Register Destinations I Want to Register Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax See "Registering a destination in the address book manually", Scan Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax Downloading destinations registered in the machine to the LAN-Fax driver destination list...
Page 14: I Want To Operate The Machine More Effectively
1. What You Can Do with This Machine I Want to Operate the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions Registering frequently-used printing settings to the printer driver...
Page 15: You Can Customize The [Home] Screen As You Like
You Can Customize the [Home] Screen as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CMQ001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 16: You Can Make Copies Using Various Functions
1. What You Can Do with This Machine You Can Make Copies Using Various Functions CMQ002 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. •...
Page 17: You Can Print Data Using Various Functions
You Can Print Data Using Various Functions You Can Print Data Using Various Functions CMQ003 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application.
Page 18: You Can Utilize Stored Documents
1. What You Can Do with This Machine You Can Utilize Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. With Web Image Monitor, you can use your computer to search for, view, print, delete, and send stored files via the network.
Page 19: You Can Send And Receive Faxes Without Paper
You Can Send and Receive Faxes without Paper You Can Send and Receive Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents).
Page 20 1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. •...
Page 21: You Can Send And Receive Faxes Using The Internet
You Can Send and Receive Faxes Using the Internet You Can Send and Receive Faxes Using the Internet xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives this data over the Internet.
Page 22 1. What You Can Do with This Machine • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax...
Page 23: You Can Use The Facsimile And The Scanner In A Network Environment
You Can Use the Facsimile and the Scanner in a Network Environment You Can Use the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). •...
Page 24: You Can Prevent Information Leakage (Security Functions)
1. What You Can Do with This Machine You Can Prevent Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
Page 25: You Can Monitor And Set The Machine Using A Computer
You Can Monitor and Set the Machine Using a Computer You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 26: You Can Prevent An Unauthorized Copy
1. What You Can Do with This Machine You Can Prevent an Unauthorized Copy You can print embedded pattern on paper to prevent them from being copied. CJQ613 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy, preventing confidential information from being copied.
Page 27: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur.
Page 28 2. Getting Started 5. Paper tray Load paper here. 6. Paper tray unit (Tray 2 and Tray 3) Load paper here. 7. Ventilation holes Prevent overheating. 8. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. 9.
Page 29: Guide To Components (Mainly Asia)
Guide to Names and Functions of Components 3. Internal tray Copied/printed paper and fax messages are delivered here. Rear and left view CMR634 1. Ventilation holes Prevent overheating. Guide to Components (mainly Asia) • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur.
Page 30 2. Getting Started 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here. 3.
Page 31 Guide to Names and Functions of Components Front and left view CMR602 1. Internal tray guide Open out and raise the end fence to support large paper. 2. Extenders Raise these extenders to support large paper. 3. Internal tray Copied/printed paper and fax messages are delivered here. Rear and left view CMR634 1.
Page 32: Guide To Components (Mainly North America)
2. Getting Started Guide to Components (mainly North America) • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur. Front and right view CMR601 1. ADF Lower the ADF over originals placed on the exposure glass.
Page 33 Guide to Names and Functions of Components 9. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive labels). 10. Extender Pull this extender out when loading A4 , 8 × 11 or larger size paper in the bypass tray. 11.
Page 34 2. Getting Started Rear and left view CMR634 1. Ventilation holes Prevent overheating.
Page 35: Guide To Functions Of The Machine's Options
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly Europe) CMR603 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3.
Page 36: Guide To Functions Of The Machine's External Options (Mainly Asia)
2. Getting Started Guide to Functions of the Machine's External Options (mainly Asia) CMR604 1. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 2. Paper tray unit (Tray 2 and Tray 3) Holds up to 500 sheets of paper.
Page 37 Guide to Functions of the Machine's Options 3. Paper tray unit (Tray 2 and Tray 3) Holds up to 500 sheets of paper.
Page 38: Guide To The Names And Functions Of The Machine's Control Panel
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. CMR606 1. [Home] key Press to display the [Home] screen. For details, see p.39 "How to Use the [Home] Screen". 2.
Page 39 Guide to the Names and Functions of the Machine's Control Panel See "Registering Frequently Used Functions", Convenient Functions • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions 6.
Page 40 2. Getting Started • Confidential File indicator Lights continuously while personal box data is being received. Blinks while Memory Lock file is being received. See "Personal Boxes" and "Printing a File Received with Memory Lock", Fax 17. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs.
Page 41: How To Use The [Home] Screen
How to Use the [Home] Screen How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen.
Page 42: Adding Icons To The [Home] Screen
2. Getting Started 5. Home screen image You can display an image on the [Home] screen, such as a corporate logo. To change the image, see "Displaying the Image on the [Home] Screen", Convenient Functions 6. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see Scan 7.
Page 43 How to Use the [Home] Screen • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen", Convenient Functions Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings Log in to Web Image Monitor as an administrator.
Page 44 2. Getting Started Press [Edit Home]. Press [Add Icon]. Press [Select Icon to Add]. Press [Program].
Page 45 How to Use the [Home] Screen Press [Copier Program]. Select the program you want to add. Press [Select Destination]. Specify the position where [Blank] is displayed.
Page 46 2. Getting Started Press [Exit]. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the [Select Destination] screen to check the position on the simple screen.
Page 47: Registering Functions In A Program
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Color mode, paper tray, Orig.
Page 48 2. Getting Started Press the [Program] key. CMT001 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit] twice. • The number of characters you can enter for a program name varies depending on the functions as follows: •...
Page 49: Example Of Programs
Registering Functions in a Program • Programs are not deleted by turning the power off or by pressing the [Reset] key unless the program is deleted or overwritten. • Program numbers with next to them already have settings made for them. •...
Page 50 2. Getting Started Program name Program description Effect Digital signature In [Send Settings], specify [PDF], You can add a digital signature to an scan [High Compress. PDF], or [PDF/A] in important document such as a [File Type], and also specify [Digital contract, so that any data tampering Signature].
Page 51: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the right side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off.
Page 52 2. Getting Started • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. •...
Page 53: When The Authentication Screen Is Displayed
When the Authentication Screen is Displayed When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
Page 54: Logging Out Using The Control Panel
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Page 55: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF or the exposure glass cover. Place the original face down on the exposure glass. The original should be aligned to the rear left corner.
Page 56: Placing Originals On The Exposure Glass (Mainly North America)
2. Getting Started CMS001 1. Positioning mark Lower the ADF. Placing Originals on the Exposure Glass (mainly North America) • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF. Place the original face down on the exposure glass.
Page 57: Placing Originals In The Auto Document Feeder
Placing Originals Placing Originals in the Auto Document Feeder Be sure not to load the original untidily. Doing so may cause the machine to display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction.
Page 58 2. Getting Started...
Page 59: Copy
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
Page 60 3. Copy Make sure no previous settings remain. When there are previous settings remaining, press the [Reset] key. Select the paper tray containing the paper that is the same size and orientation as the originals. Make sure that [Use Paper Tray Settg] is selected. When [Use Paper Tray Settg] is selected, the paper size and orientation of the tray you have selected will appear in [Orig.].
Page 61: Auto Reduce/Enlarge
Auto Reduce/Enlarge Auto Reduce/Enlarge The machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. The machine will rotate, enlarge, or reduce the image of the originals to fit them to the paper. CKN008 •...
Page 62 3. Copy Select the original orientation, and then press [OK]. Press [Original's Size]. Specify the original size, and then press [OK] twice. Press [Auto Reduce/Enlarge]. Select the paper tray. Place the originals, and then press the [Start] key.
Page 63: Duplex Copying
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 • You cannot use the bypass tray with this function. There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page.
Page 64 3. Copy Orig.'s Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Other Func.]. Press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientation, press [Orientation].
Page 65: Specifying The Original And Copy Orientation
Duplex Copying Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012 Press [Orientation].
Page 66: Combined Copying
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 67: One-Sided Combine
Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 • You cannot use the bypass tray with this function. There are four types of One-Sided Combine. 1 Sided 2 Originals Cmb.
Page 68: Two-Sided Combine
3. Copy 2 Sided 4 Pages Cmb. 1 Side Copies two 2-sided originals to one side of a sheet. Press [Orig.]. Press [Original's Size]. Specify the original size, and then press [OK] twice. Press [Other Func.]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original]. If you selected [2 Sided], you can change the orientation by pressing [Orientation].
Page 69 Combined Copying CKN074 • You cannot use the bypass tray with this function. There are four types of Two-Sided Combine. 1 Sided 4 Originals Cmb. 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Cmb.
Page 70 3. Copy Press [Cmb. 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original] and/or [Copy], and then press [OK]. Select the number of originals to combine. Press [OK] twice. Select the paper tray. Place the originals, and then press the [Start] key.
Page 71: Copying Onto Custom Size Paper From The Bypass Tray
Copying onto Custom Size Paper from the Bypass Tray Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 139.0–600.0 mm (5.48–23.62 inches) and a vertical length of 76.2–216.0 mm (3.00–8.50 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
Page 72: Copying Onto Envelopes
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Envelopes should be fed from the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see p.135 "Recommended Paper Sizes and Types".
Page 73 Copying onto Envelopes Place the original face down on the exposure glass. The original should be aligned to the rear left corner. CMS001 1. Positioning mark Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. Press the [ ] key.
Page 74: Sort
3. Copy Sort The machine assembles copies as sets in sequential order. CKN018 Depending on which options are installed on your machine, this function might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started Press [Other Func.]. Press [Sort], and then press [OK].
Page 75 Sort Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
Page 76: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see p.117 "Storing Data".
Page 77: Fax
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
Page 78: Sending Originals Using The Exposure Glass (Memory Transmission)
4. Fax Make sure [Immed. TX] is not highlighted. Place the original into the ADF. Configure the scan and transmission settings in "Send Settings". Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key.
Page 79: Registering A Fax Destination
Basic Procedure for Transmissions (Memory Transmission) Press the [ ] key. The machine dials the destination and starts transmission. Registering a Fax Destination Press the [User Tools/Counter] key. Press [Address Book Mangmnt]. Press [New Program]. Press [Names]. Press [Name]. The name entry display appears. Enter the name, and then press [OK].
Page 80: Deleting A Fax Destination
4. Fax Press [Fax Destination]. Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". To specify [SUB Code], [SEP Code], or [Sub-add./UUI], press [Adv. Features]. Press [OK].
Page 81 Basic Procedure for Transmissions (Memory Transmission) Press [Clear], and then press [OK]. Press [OK]. Press [Exit]. Press [OK]. Press the [User Tools/Counter] key.
Page 82: Transmitting While Checking Connection To Destination (Immediate Transmission)
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
Page 83: Sending Originals Using The Exposure Glass (Immediate Transmission)
Transmitting while Checking Connection to Destination (Immediate Transmission) Sending Originals Using the Exposure Glass (Immediate Transmission) Press [Immed. TX]. Place the first page face down on the exposure glass. Specify a destination. Make the scan settings you require. Press the [Start] key. Place the next original on the exposure glass within 10 seconds when you send multiple originals, and then repeat steps 4 and 5.
Page 84: Canceling A Transmission
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. Press the [Reset] key. CMK001 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Page 85: Canceling A Transmission After The Original Is Scanned (While A Transmission Is In Progress)
Canceling a Transmission Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress) Use this procedure to delete a file that is being sent after the original is scanned. All the scanned data is deleted from memory. Press the [Stop] key.
Page 86 4. Fax Press [Comm. Status/Print]. Press [Check/Stop Transmission File]. Press [Display File List]. Select the file you want to cancel. If the desired file is not shown, press [ ] or [ ] to find it. Press [Cancel TX]. To cancel another file, repeat steps 4 through 5. Press [OK].
Page 87: Sending At A Specific Time (Send Later)
Sending at a Specific Time (Send Later) Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later time. This allows you to take advantage of off-peak telephone charges without having to be by the machine at the time.
Page 88: Storing A Document
4. Fax Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
Page 89: Sending Stored Documents
Storing a Document Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
Page 90 4. Fax Press [Send Settings]. Press [ ] four times, and then press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [File Name] to place the documents in alphabetical order. •...
Page 91: Printing The Journal Manually
Printing the Journal Manually Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User". Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
Page 92 4. Fax...
Page 93: Print
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 94: Displaying The Printer Driver Properties
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 95: Standard Printing
Standard Printing Standard Printing • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 96: Locked Print
5. Print Locked Print Sending a Locked Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 97 Locked Print Press the [Print Jobs] tab. Press [Locked Jobs]. Select the files you want to print. You can select all the Locked Print files at once by pressing [All Jobs] after selecting a file. Press [Print]. Enter the password using the number keys, and then press [OK]. To change the print settings of the document, press [Det.Settings].
Page 98: Hold Print
5. Print Hold Print Sending a Hold Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 99 Hold Print Press the [Print Jobs] tab. Press [Hold Jobs]. Select the files you want to print. You can select all the Hold Print files at once by pressing [All Jobs] after selecting a file. Press [Print]. To change the print settings of the document, press [Det.Settings]. Enter the number of copies using the number keys if necessary, and then press [Resume Prt.].
Page 100: Stored Print
5. Print Stored Print Sending a Stored Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 101: Printing A Stored Print File Using The Control Panel
Stored Print Printing a Stored Print File Using the Control Panel • The stored documents are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen.
Page 102 5. Print...
Page 103: Scan
6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 104: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
6. Scan • Press [Original], and then press [2 Sided]. • Press [Send Settings]. Select [Type of Original], and then press [Full Colour]. • Press [Send Settings]. Select [File Type], and then press [PDF]. Specify the destination. You can specify multiple destinations. Press the [Start] key.
Page 105 Basic Procedure When Using Scan to Folder • If "Everyone" is left selected in step 6, the created shared folder will be accessible by all users. This is a security risk, so we recommend that you give access rights only to specific users. Use the following procedure to remove "Everyone"...
Page 106: Registering An Smb Folder
6. Scan In the [Select Users or Groups] window, click [OK]. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box. Press [OK] twice.
Page 107 Basic Procedure When Using Scan to Folder Press [Auth. Info]. Press [Folder Authentication]. Press [Specify Other Auth. Info]. When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in [Default User Name/Password (Send)] of File Transfer settings are applied. Press [Change] under "Login User Name".
Page 108 6. Scan Press [OK] three times. Press the [User Tools/Counter] key. Locating the SMB folder manually Press [Enter] under "Path". Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Page 109: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK] four times. Deleting an SMB Registered Folder Press the [User Tools/Counter] key. Press [Address Book Mangmnt]. Press [Change].
Page 110 6. Scan Press [SMB]. Press [Enter] in [Destination]. Press [Enter] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
Page 111: Basic Procedure For Sending Scan Files By E-Mail
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CMR612 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.
Page 112: Registering An E-Mail Destination
6. Scan To use the Message Disposition Notification function, select [Send Settings], press [ ] four times, and then press [Reception Notice]. If you select [Reception Notice], the selected e-mail sender will receive e-mail notification when the e-mail recipient has opened the e-mail. Press the [Start] key.
Page 113: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail Press [Email Address]. Enter the e-mail address. Press [OK]. Press [Use Email Address for], and then select [Email/Internet Fax Dest.] or [Internet Fax Destination Only]. If [Email/Internet Fax Dest.] is specified, registered e-mail addresses appear in both the internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen.
Page 114: Entering An E-Mail Address Manually
6. Scan Press [Email]. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. Press [Email].
Page 115: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.
Page 116: Checking A Stored File Selected From The List
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...
Page 117: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device.
Page 118: Specifying Send Settings
6. Scan Specifying Send Settings Press [Send Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 119: Document Server
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 120 7. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CMR612 Press [To Scanning Scrn.]. Press [User Name]. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book.
Page 121: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [2 Sided: Top to Top], [2 Sided: Top to Bottom] •...
Page 122 7. Document Server...
Page 123: Web Image Monitor
8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 124 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 125: Viewing Received Fax Documents Using Web Image Monitor
Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor Start Web Image Monitor. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. If you have programmed a user code for the stored reception file, enter the code, and then press [OK].
Page 126 8. Web Image Monitor...
Page 127: Adding Paper And Toner
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into tray 1. •...
Page 128 9. Adding Paper and Toner • Various sizes of paper can be loaded in the paper trays by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in the Paper Trays", Paper Specifications and Adding Paper...
Page 129: Loading Paper Into The Bypass Tray
Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not load paper over the limit mark.
Page 130: Settings To Use The Bypass Tray Under The Printer Function
9. Adding Paper and Toner • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. • Pull the extender out when loading A4 , 8 ×...
Page 131 Loading Paper into the Bypass Tray Setting the paper size using the control panel Press the [User Tools/Counter] key. CMR633 Press [Tray Paper Settings]. Press [ ]. Press [Printer Bypass Paper Size]. Select the paper size. Press [OK]. Press the [User Tools/Counter] key. •...
Page 132 9. Adding Paper and Toner Press [Custom Size]. If a custom size is already specified, press [Change]. Press [Vertical]. Enter the size of the paper using the number keys, and then press the [ ] key. Press [Horizontal]. Enter the size of the paper using the number keys, and then press the [ ] key. Press [OK] twice.
Page 133 Loading Paper into the Bypass Tray Press [Paper Type]. Select the paper type, and then press [OK]. To load thick paper, make sure that [Plain Paper] is selected. Press [OHP (Transparency)] when loading OHP transparencies. When printing onto thick paper, press [Paper Thickness]. When printing onto OHP transparencies, proceed to step 11.
Page 134: Loading Orientation-Fixed Paper Or Two-Sided Paper
9. Adding Paper and Toner Loading Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
Page 135 Loading Orientation-Fixed Paper or Two-Sided Paper Original orientation Exposure glass Landscape ( ) • Copy • Scanner • Paper orientation • Copier mode Copy side Paper trays Bypass tray One-sided Two-sided Unavailable • Printer mode Print side Paper trays Bypass tray One-sided Two-sided Unavailable...
Page 136 9. Adding Paper and Toner • If a print job is changed partway through printing from one-sided to two-sided printing, one- sided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and two- sided printing.
Page 137: Recommended Paper Sizes And Types
Recommended Paper Sizes and Types Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use damp or curled paper, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed.
Page 138 9. Adding Paper and Toner Trays 2 and 3 Paper type and weight Paper size Paper capacity 60–163 g/m (16 lb. Bond–90 Select the paper size using the 500 sheets lb. Index) System Settings menu: Plain Paper 1–Thick Paper 2 A4 , A5 , B5 JIS , ×...
Page 139 Recommended Paper Sizes and Types Paper type and Paper size Paper capacity weight 60–220 g/m Custom size • Plain Paper 1–Plain lb. Bond–80 lb. Paper 2: 100 sheets Cover) • Middle Thick–Thick Vertical: 76.2–216.0 mm Plain Paper 1–Thick Paper 3: Horizontal: 139.0–600.0 mm Paper 3 Vertical: 3.00–8.50 inches...
Page 140 9. Adding Paper and Toner *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker. • Certain types of paper produce noise when delivered. This noise does not indicate a problem and print quality is unaffected.
Page 141: Thick Paper
Recommended Paper Sizes and Types • When printing on OHP transparencies from the computer, see p.130 "Setting thick paper or OHP transparencies using the control panel". • Fan OHP transparencies thoroughly whenever you use them. This prevents OHP transparencies from sticking together, and from feeding incorrectly. •...
Page 142: Envelopes
9. Adding Paper and Toner Direction of paper Paper trays Bypass tray grain Not recommended • When copying or printing onto thick paper, the copy/print speed is slower than usual. • Select [Thick Paper 1], [Thick Paper 2], or [Thick Paper 3] in [Tray Paper Settings] under the System Settings menu.
Page 143 Recommended Paper Sizes and Types How to load envelopes Orientation of Exposure glass Bypass tray envelopes Side-opening envelopes • Flaps: closed • Flaps: closed • Side to be scanned: • Side to be printed: face down face down When loading envelopes, specify the envelope type and thickness. For details, see p.70 "Copying onto Envelopes".
Page 144 9. Adding Paper and Toner When loading envelopes, select "Envelope" as the paper types using both the User Tools and printer driver, and specify the thickness of envelopes. For details, see "Printing on Envelopes", Print To print on envelopes that are loaded with their bottom edge pointing toward the back of the machine, rotate the print image by 180 degrees using the printer driver.
Page 145: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 146: Sending Faxes Or Scanned Documents When Toner Has Run Out
9. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...
Page 147: Disposing Of Used Toner
Adding Toner • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. Make sure the machine is in facsimile or scanner mode. Perform transmission operation. The error message disappears.
Page 148 9. Adding Paper and Toner...
Page 149: 10. Troubleshooting
10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator Status : Paper Misfeed indicator Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting : Original Misfeed indicator...
Page 150: When An Indicator For The [Check Status] Key Is Lit
10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen CNY002 1.
Page 151 When an Indicator for the [Check Status] Key Is Lit Problem Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.
Page 152: Panel Tone
10. Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input A control panel or screen key was accepted.
Page 153: When You Have Problems Operating The Machine
When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] Functions other than the Functions appear on the [Home] icon does not appear on the copier function are not yet...
Page 154 10. Troubleshooting Problem Causes Solutions "Please wait." appears. This message appears when • Wait until the message the machine is warming up. disappears. Do not turn off the main power switch while the message is displayed. • If the machine does not get ready in nine minutes, contact your service representative.
Page 155 When You Have Problems Operating the Machine Problem Causes Solutions The Authentication screen Basic Authentication, Enter your Login User Name and Login appears. Windows Authentication, Password. For details about the LDAP Authentication or Authentication screen, see "When the Integration Server Authentication Screen is Displayed", Authentication is set.
Page 156 10. Troubleshooting Problem Causes Solutions Misfeeds occur frequently. The tray's side or end fences • Remove misfed paper. For details may not be set properly. about removing jammed paper, see "Removing Jammed Paper", Troubleshooting • Check that the side or end fences are set properly.
Page 157 When You Have Problems Operating the Machine Problem Causes Solutions "Shutting down... Please The shut down procedure Follow the message that appears and wait. Main power will be has begun because the main wait until the machine has shut down. turned off automatically.
Page 158 10. Troubleshooting Problem Causes Solutions "The image data size is not The image data size is not For details about file size for shortcut valid. See the manual for valid. image, see "Customizing the [Home] required data." appears. Screen", Convenient Functions "The format of the image The file format of the shortcut The file format of shortcut images to be...
Page 159: When Messages Are Displayed On The Control Panel
When Messages Are Displayed on the Control Panel When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper.
Page 160 10. Troubleshooting Message Causes Solutions "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file. Copying will be one document.
Page 161: Messages Displayed When Using The Facsimile Function
When Messages Are Displayed on the Control Panel When the memory becomes full while using the copy/document server function Message Causes Solutions "Memory is full. nn originals The scanned originals • Press [Print] to copy scanned have been scanned. Press exceed the number of pages originals and cancel the scanning [Print] to copy scanned...
Page 162 10. Troubleshooting Message Causes Solutions "Check whether there are The alias telephone number • Check that the correct alias phone any network problems." you entered is already number is listed in [H.323 registered on the gatekeeper Settings] of [Facsimile Features]. [13-10] by another device.
Page 163 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are In [Effective Protocol], the IP • Check that "IPv4" in [Effective any network problems." address is not enabled, or an Protocol] is set to "Active" in incorrect IP address has been [System Settings].
Page 164 10. Troubleshooting Message Causes Solutions "Check whether there are The DNS server, SMTP • Check that the following settings any network problems." server, or folder specified for in [System Settings] are listed transfer to was not found, or correctly. [14-01] the destination for Internet •...
Page 165 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are E-mail transmission was • Check that User Name and any network problems." refused by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
Page 166 10. Troubleshooting Message Causes Solutions "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3/IMAP4 Settings] of [15-01] [System Settings]. For details about POP3/IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings •...
Page 167 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
Page 168 10. Troubleshooting Message Causes Solutions "Connection with LDAP A network error has occurred Try the operation again. If the message server has failed. Check the and connection has failed. is still shown, the network may be busy. server status." Check the settings for LDAP server in [System Settings].
Page 169 When Messages Are Displayed on the Control Panel Message Causes Solutions "Functional problem The main power switch was Even if you turn the main power switch occurred. Stopped turned off while the machine back on immediately, depending on processing." was receiving a document by the mail server, the machine might not Internet Fax.
Page 170 10. Troubleshooting Message Causes Solutions "Some page(s) are almost The first page of the The original's blank side might have blank. To cancel press the document is almost blank. been scanned. Be sure to place your Stop key." originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax "The selected file(s)
Page 171 When Messages Are Displayed on the Control Panel Message Causes Solutions "The program contains a The user certificate A new user certificate must be installed. destination(s) with a (destination certificate) has For details about the user certificate certificate that is not expired.
Page 172 10. Troubleshooting Message Causes Solutions "The program contains a There is no user certificate For details about the user certificate destination(s) that does not (destination certificate). (destination certificate), see Security have a certificate." Guide "The specified destination There is no user certificate For details about the user certificate for Email TX Result, which is (destination certificate).
Page 173 When Messages Are Displayed on the Control Panel Message Causes Solutions "XXX cannot be recalled There is no device certificate For details about the device certificate because there is a problem (S/MIME), or the certificate (S/MIME), see Security Guide with the device certificate is invalid.
Page 174: Messages Displayed When Using The Printer Function
10. Troubleshooting • If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect to a network, you can specify the setting so this message is not displayed, and then the [Check Status] key no longer lights.
Page 175 When Messages Are Displayed on the Control Panel Message Status "Offline" The machine is offline. "Please wait." This message might appear for a second or two while the machine is preparing, performing initial adjustments, or adding toner. Wait a while. "Printing..."...
Page 176 10. Troubleshooting Message Causes Solutions "Cannot connect with the • The Bluetooth interface Turn off the main power switch, and Bluetooth interface. Check unit was installed while then confirm that the Bluetooth the Bluetooth interface." the machine was turned interface unit was installed correctly. And then, turn on the main power switch again.
Page 177 When Messages Are Displayed on the Control Panel Message Causes Solutions "Hardware Problem: • The Bluetooth interface Turn off the main power switch, and Wireless Card" unit was connected then confirm the Bluetooth interface unit while the machine was is inserted correctly. And then, turn on (A "wireless LAN board"...
Page 178 10. Troubleshooting Message Causes Solutions "Problems with the wireless The machine has detected a Check that the Bluetooth unit is installed board. Please call service." Bluetooth failure, or it could properly, or contact your service not detect a Bluetooth unit. It representative.
Page 179: Other Messages
When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded the limit value for • The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB. cannot be printed.
Page 180 10. Troubleshooting Message Causes Solutions "Address Book is currently in The machine currently Wait a while, and then retry the use by another function. cannot perform operation. Authentication has failed." authentication because the Address Book is being used by another function. "Unauthorized Copy You tried to store a file in the Only when using PCL 6 / PostScript...
Page 181 When Messages Are Displayed on the Control Panel Message Causes Solutions "Classification Code is The classification code has Enter the correct classification code. incorrect." not been entered, or the classification code has been entered incorrectly. "Classification Code is The classification code is not Select Optional for classification code.
Page 182 10. Troubleshooting Message Causes Solutions "Document Server is not You cannot use the • For details about using Document available to use. Cannot Document Server function. Server function, contact your store." administrator. • For details about how to set permissions, see Security Guide "Duplex has been Duplex printing was •...
Page 183 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. number of While using the error job Delete Hold Print files (automatic) or files. (Auto)" store function to store unneeded files stored in the machine. Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management...
Page 184 10. Troubleshooting Message Causes Solutions "HDD is full." The hard disk became full • Delete unneeded files stored in while printing a Sample the machine. Print, Locked Print, Hold • Reduce the data size of the Print, or Stored Print file. Sample Print, Locked Print, Hold Print, or Stored Print file.
Page 185 When Messages Are Displayed on the Control Panel Message Causes Solutions "Insufficient Memory" A memory allocation error PCL 5c occurred. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 Select a lower resolution on the printer driver.
Page 186 10. Troubleshooting Message Causes Solutions "Print overrun." Images were discarded PCL 5c while printing. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 Select a lower resolution on the printer driver.
Page 187 When Messages Are Displayed on the Control Panel Message Causes Solutions "The print job has been The maximum page Delete some of the files stored in the cancelled because capture capacity of the Document Document Server or reduce the number file(s) could not be stored: Server was exceeded.
Page 188: Messages Displayed When Using The Scanner Function
10. Troubleshooting Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Causes Solutions...
Page 189 When Messages Are Displayed on the Control Panel Message Causes Solutions "Connection with the An antivirus program or a Antivirus programs and firewalls can destination has failed. Check firewall is preventing the prevent client computers from the settings. Entered path machine connecting to your establishing connection with this name might be incorrect, or...
Page 190 10. Troubleshooting Message Causes Solutions "Cannot write on the The memory device is faulty, • Check to see if the memory device memory storage device. or the file name contains a is defective. Check the memory storage character that cannot be •...
Page 191 When Messages Are Displayed on the Control Panel Message Causes Solutions "The data could not be sent A time out occurred when • Reduce the number of originals, because the PC timed out using WSD Scanner. Time and then scan again. before it was sent."...
Page 192 10. Troubleshooting Message Causes Solutions "Exceeded max. data The scanned data exceeded Specify the scan size and resolution capacity. Check the maximum data capacity. again. Note that it may not be possible scanning resolution, then to scan very large originals at a high press the Start key again."...
Page 193 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. number of The file being stored has Specify whether to store the data or pages per file. Do you want exceeded the maximum not. Scan the pages that were not to store the scanned pages number of pages for one file.
Page 194 10. Troubleshooting Message Causes Solutions "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still shown, the the server status." has failed. network may be busy. •...
Page 195 When Messages Are Displayed on the Control Panel Message Causes Solutions "Memory is full. Press [Write] The scan could not be Select whether or not to save the to write the current scanned completed because there scanned document to the memory data to the memory storage was insufficient hard disk device.
Page 196 10. Troubleshooting Message Causes Solutions "Scanner journal full. Cannot "Print & Delete Scanner Print or delete Scanner Journal. For send data. Delete Journal" in [Scanner details about printing or deleting scan.journals in Features] is set to [Do not Scanner Journal, see "General Scan.Features."...
Page 197 When Messages Are Displayed on the Control Panel Message Causes Solutions "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to e-mail destinations and Scan transmission, press [Select]. select only valid to Folder destinations, either destination(s)?"...
Page 198 10. Troubleshooting Message Causes Solutions "The number of destinations The e-mail has too many Split the destinations into two or more that can be specified at the destinations. groups. same time is as shown above." "The selected file(s) You have tried to delete files To check your access permission for contained file(s) without without the authority to do...
Page 199 When Messages Are Displayed on the Control Panel Message Causes Solutions "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
Page 200 10. Troubleshooting Message Causes Solutions "You do not have the The logged in user name For details about how to set privileges to use this does not have permission for permissions, see Security Guide function." the selected function. "Exceeded max. data The data being scanned is Reduce the resolution or [Specify Size] capacity.
Page 201 When Messages Are Displayed on the Control Panel Message Causes Solutions "XXX cannot be YYY The device certificate (PDF A new device certificate (PDF with because the Digital with digital signature) has digital signature) must be installed. For Signature's device certificate expired.
Page 202 10. Troubleshooting Message Causes Solutions "Transmission cannot be The device certificate (S/ A new device certificate (S/MIME) performed because the MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see Security Guide currently valid."...
Page 203: When Messages Are Displayed On Your Computer Screen
When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message.
Page 204 10. Troubleshooting Message Causes Solutions "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly. network correctly. ("XXX"...
Page 205 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
Page 206 10. Troubleshooting Message Causes Solutions "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may also be due to the following causes: •...
Page 207 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner reconnect. function is being used such •...
Page 208 10. Troubleshooting Message Causes Solutions "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool. For the WIA not be obtained from the driver, check the [Network host name.
Page 209 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
Page 210 11. Appendix • The product names of Windows Server 2003 R2 are as follows: ® ® Microsoft Windows Server 2003 R2 Standard Edition ® ® Microsoft Windows Server 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: ®...
Page 211 INDEX Envelope............70, 140 Error message. 157, 159, 172, 173, 177, 186, 201 2 Sided Print............. Exposure glass......25, 28, 30, 53, 54 Exposure glass cover........25, 33 Extender..........26, 28, 29, 31 Address book 11, 77, 78, 104, 106, 107, 110, 111 External options..........
Page 212 Login key..............Login/Logout key..........Quick install............Logout key.............. Lower right cover........26, 28, 31 Region A..............Region B..............Main power indicator........... Registering destinations......... Main power switch......26, 28, 30, 49 Reset key..............Media access lamp..........Right cover..........26, 28, 31 Media slots............
Page 213 Two-Sided Combine..........Two-sided paper..........Unauthorized copy prevention......Used toner............User code authentication........User Tools key............User Tools/Counter key........Ventilation holes....26, 27, 28, 29, 30, 32 Web Image Monitor......23, 121, 123...
Page 214 MEMO D118...
Page 216 D118-7500...

This manual is also suitable for:

Mp c305sp Mp c305spf

Ricoh Aficio MP C305 User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Fax

5 Print

6 Scan

7 Document Server

8 Web Image Monitor

9 Adding Paper and Toner

10 Troubleshooting

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