Ignoring An Incoming Call - Avaya 1220 User Manual

Receiving a call
2. To select a SIP address to redirect the call, do one of the following:
• Press the Directory fixed key to choose a SIP address from the Address Book.
• Press the Msg/Inbox fixed key to choose a SIP address from the Call Inbox.
3. Press the Up/Down navigation key to highlight a SIP address contact.
4. Press the Select soft key to select the highlighted SIP address.
OR
Press the Back soft key to return to the previous screen.
5. Press the Redrct soft key to redirect the incoming call to the selected address.
Related links
Receiving a call on page 66

Ignoring an incoming call

You can terminate an incoming call alert without answering the call by pressing the Ignore soft key
or by pressing the Goodbye fixed key. The caller continues to hear the ringing tone but is unaware
that you are ignoring the call.
You can configure the Call Ignore feature to either Local or Network. When Call Ignore is
configured to Local, only that IP Deskphone is affected, and it stops ringing when you press the
Ignore soft key. When Call Ignore is configured to Network and you press the Ignore soft key, the
IP Deskphone stops ringing, and a message is sent to the network indicating that you are busy at all
SIP IP Deskphones you are logged on to, and that server should stop trying to contact you.
To configure the Ignore feature to Local or Network press the Prefs soft key, select Feature
Options, and then select Call Ignore Action from the menu. Press the Change key to change the
Call Ignore setting to either Call Ignore: Local, or Call Ignore: Network.
Note:
When you are on active call and you receive an incoming call, do not press the Goodbye fixed
key to ignore an incoming call. If you press the Goodbye fixed key, the current call disconnects.
Press the Ignore soft key to ignore the incoming call.
To ignore an incoming call:
1. Press the Prefs soft key, select Feature Options, and then select Call Ignore Action from
the menu.
2. Press the Change key to change the Call Ignore setting to either Call Ignore: Local or Call
Ignore: Network.
3. Press the Ignore soft key to terminate an incoming call.
OR
Press the Goodbye fixed key when you are not on an active call.
May 2016 Avaya 1220 IP Deskphone with SIP Software on Avaya Aura
Comments on this document? infodev@avaya.com
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User Guide 68