Line Keys - Avaya 1220 User Manual

• user2@domain1.com
• user1@domain2.com
A user profile is created for the first account and is reused for the second account. The third account
reuses the same profile, as it has the same user name as the first account.
The IP Deskphone is upgraded to SIP Software Release 4.x.
• A user logs to the primary account "user3@domain1.com". No profile is found for that account;
a new profile is created automatically.
• The user logs out, then logs to the primary account "user2@domain1.com". No profile is found
for that account, but a Release 2.x user profile is found to be associated to the user name
"user2". The profile becomes associated to "user2@domain1.com". The profile is loaded and
user2 now has access to the call logs and most preferences available before the upgrade.
• User2 logs out, then logs in "user1@domain1.com". User1 had a profile before the upgrade,
but that profile has now been associated to the user2 account; therefore a new profile is
created.
Not all the information in old profiles is preserved. The preference settings (for example, voice mail
ID) are discarded in the upgrade.
Related links
Multiuser on page 143

Line keys

Each registered user is associated to a separate line key. Each line key displays the name of the
registered account and some basic state information for that account.
The primary account is always associated to the first (bottom-right) line key of the IP Deskphone. If
you are a secondary user, the order of the next available line key is from bottom to top and right to
left on the IP Deskphone, followed by the keys on the Expansion Module from bottom to top and
right to left. You can select a different available line key for secondary accounts during the login
process
Pressing a line key either brings up a dialing prompt, initiates a call to a pre-selected target, or
answers an incoming call.
At Select Account prompts (such as the Logout screen and User Settings screen), pressing a line
key highlights the corresponding account.
Each line key reflects the state of its account.
• If there is a call for the account, a phone icon shows the state of the call whether it is on hold,
or ringing.
• If there is more than one call, the state of the most active call is displayed. Missed incoming
calls and new voice mail messages for the account are indicated with an icon. This
supplements the nn missed calls message on the idle screen and the red LED, which cannot
provide per-account information.
May 2016 Avaya 1220 IP Deskphone with SIP Software on Avaya Aura
Comments on this document? infodev@avaya.com
Line keys
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User Guide 147